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Heritage Hotel Krone

Sarajevo , Velika Aleja 1 (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Heritage Hotel Krone is a hotel that receives high praise from guests due to its wonderful location, excellent service and fully equipped rooms at an unbeatable price. Situated in the heart of Sarajevo, the hotel is close to the city center but has a serene and peaceful atmosphere, being surrounded by a beautiful park. The breakfast is exceptional with a great variety of options available and many guests have praised the dinner experience as well. The hotel's rooms are spacious, luxurious and well-equipped and guests have reported very clean rooms with super high and comfortable beds. The hotel's staff is friendly and attentive, offering exceptional service and accommodating guests' needs. The hotel is also suitable for families with a variety of activities for kids and cribs available. Additionally, the hotel features a fantastic spa and free on-site parking. Overall, the Heritage Hotel Krone is a highly recommendable hotel that offers an enjoyable and comfortable stay.
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Categories

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Deluxe Double Room Air-conditioned room with a flat-screen TV, mini bar and a safe. The bathroom is fitted with a walk-in shower and includes a hair dryer.

Superior Queen Room This larger room is air-conditioned and comes with a flat-screen TV, mini bar and a safe. The bathroom is fitted with a walk-in shower and includes a bidet and a hair dryer. Please note that 1 extra bed can be added to this room type

Superior King Room This spacious room is air-conditioned and comes with a flat-screen TV, a seating area, a mini bar and a safe. The bathroom is fitted with a walk-in shower and includes a bidet and a hair dryer. Please note that 2 extra beds can be added to this room type.

Economy Double Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV with streaming services, a private entrance, soundproof walls and a minibar. The unit offers 1 bed.

About Heritage Hotel Krone

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Guest Reviews

8.9

Excellent

Location

Located in the heart of Sarajevo, the Heritage Hotel Krone boasts a wonderful location with a beautiful park just behind the hotel. The hotel's proximity to SJJ airport is also pleasing for guests. The rooms in the hotel are really beautiful and the park around the hotel is exceptional. For those who love to walk, there is a giant tree-lined promenade nearby or take a ride on horse-drawn carriages. Parking is available and there are plenty of restaurants nearby. The hotel is also near the river in a park and very close to the universities. Overall, guests highly recommend this exceptional hotel due to its wonderful location, great service and fully equipped rooms at an unbeatable price.

Breakfast

Guests of Heritage Hotel Krone rave about the breakfast offered at the hotel with many describing it as excellent with a great variety of options. The buffet-style breakfast is enjoyed in a pleasant atmosphere and includes options for everyone, such as vegetables, cheese, fruits, meat, coffee, tea, sausages and more. Guests particularly appreciate the variety and quality of the breakfast with one guest noting that it was a wonderful first for them. Some guests mentioned that the breakfast could be improved with additional types of eggs, veggies and more additions to cereal bowls, while others found it to be basic or lacking in options. Nonetheless, most guests agree that the breakfast at Heritage Hotel Krone sets a high standard.

Dinner

Guests have praised the dinner experience at the Heritage Hotel Krone with many describing the food as excellent. The scenic terrace of the hotel's restaurant has also been positively reviewed. While some guests remarked that they would have preferred more options on the menu, others appreciated the affordability of the meals. A few negative comments were made regarding the lack of local cuisine and in one instance, the unfriendly demeanor of the serving staff. Despite this, most guests found the restaurant to be a satisfying dining option during their stay.

Rooms

The rooms at Heritage Hotel Krone were highly praised by guests for their cleanliness, comfort and luxurious feel. Many guests noted that the rooms were spacious and well-equipped with beautiful views of the surrounding area. Some even reported that they were upgraded to larger and more stylish rooms during their stay. Although a few guests mentioned that some rooms were small, the majority of reviews were positive about the quality and comfort of the accommodations. Overall, guests were pleased with the location of the hotel, which is close to the city center but removed enough to provide a peaceful retreat. The staff were also noted for their kindness and helpfulness.

Beds

The Heritage Hotel Krone boasts many comfortable and pleasant features, specifically when it comes to their beds. Guests have reported very clean rooms, pleasantly decorated with super high beds that are King size and comfortable. The mattresses are praised as super comfortable and the bathrooms are very nice. Although a tiny number of guests were not completely comfortable with the bed, the majority found the beds to be great and enjoyable. Overall, the Heritage Hotel Krone offers good rooms and beds, making for a comfortable and enjoyable stay.

Cleanliness

The Heritage Hotel Krone has proven to be extremely clean and well-maintained with guests praising the daily housekeeping and friendly staff. The rooms are spacious and comfortable with good quality furniture and strong showers. The hotel's location is also highly regarded, being close to the city center but far enough away to offer peace and quiet. Some minor issues were reported, such as leaky sinks and some inadequate cleaning equipment, but overall the hotel's cleanliness received high marks from guests.

Staff

Heritage Hotel Krone boasts a friendly and attentive staff, according to numerous guest reviews. The staff is described as wonderful, amazing, polite and kind and always on hand to help. They are also praised for their professionalism and courteousness with some guests even mentioning specific staff members by name. The hotel's reception staff, specifically Ms. Asma, Mufed and a receptionist named Alaa are highlighted in reviews. The staff is always smiling and goes above and beyond to accommodate guests, making them feel welcome from the moment of check-in. Many guests attribute their positive experience at the hotel to the quality of service provided by the staff, who are described as being superb, outstanding, exceptional and fantastic. The hotel's 24/7 front desk 3rd shift employee did receive some criticism with some guests suggesting additional training, but this was the exception rather than the norm. Overall, the hotel's staff receives high praise for their attentiveness, kindness and helpfulness.

Spa

The spa at Heritage Hotel Krone seems to be a standout feature with guests describing it as an "excellent experience" and "amazing service." While some mention that the spa needs to be scheduled in advance and paid for separately, others note that it is available and can be booked for couples or families. The cleanliness and view from the hotel are also mentioned as positives and while there were a few comments about the spa needing maintenance and some issues with cold water, overall the spa seems to be a popular and enjoyable aspect of the hotel.

Parking

Heritage Hotel Krone offers a fantastic stay with plenty of benefits and parking is one of them! Guests rave about the free parking area and shaded car spots, ensuring that their vehicle is safe and secure during their stay. The hotel is located in a tranquil location surrounded by beautiful forest, making it an elegant and charming place to stay. Visitors appreciate the good quality of the hotel and love the park-like setting, which creates a relaxed and peaceful atmosphere. Others praise the convenience of the on-site parking, which is both spacious and free. Overall, guests are extremely satisfied with the parking provided at the Heritage Hotel Krone and agree that it adds to an already excellent stay.

Family

Heritage Hotel Krone is the perfect destination for families looking for a relaxing and enjoyable vacation. The hotel offers a variety of activities for kids, including a garden with some games, making it a top choice for family travelers. One guest highly recommended the hotel, stating that it's suitable for both couples and families and their specific request for quiet rooms next to each other was fulfilled. Another guest with a 3-year-old child shared that the hotel is an excellent place for kids to play and roam around safely as it's connected to a park. Additionally, the hotel provides cribs in the rooms for families with infants. Those wishing for a more relaxed experience can book the spa for themselves, their spouse, or their entire family. Therefore, Heritage Hotel Krone is the best family hotel with highly recommendable activities for kids.

Yes, Heritage Hotel Krone has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Heritage Hotel Krone.

No, Heritage Hotel Krone doesn't allow dogs.

Yes, parking facilities are available at Heritage Hotel Krone.

No, Heritage Hotel Krone doesn't have a gym.

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