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Hilton Garden Inn Seattle Downtown

Seattle , 1821 Boren Avenue (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPositive guest reviews summarize the Hilton Garden Inn Seattle Downtown as an exceptional hotel with great service and an amazing location. The hotel is praised for its clean rooms and impressive lobby. Overall, the facilities and services are rated highly by guests. While some suggest that upgrades aren't worth the extra cost, most guests have found their stays extremely pleasant and enjoyable. Many have rated it as the best Hilton they've stayed in for a long time. The central location makes it an ideal base for exploring Seattle.
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Hotel with EV Charging Stations

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

King Room This air-conditioned double room features a 42" flat-screen HD TV, free WiFi, and a mini refrigerator.

King Room with Transfer Shower - Mobility Access This mobility accessible double room features air-conditioning, a 42" flat-screen HD TV, free WiFi, and a mini refrigerator.

One-Bedroom King Suite This air-conditioned suite features a double room, a 42" flat-screen HD TV, free WiFi, and a mini refrigerator.

King Room - Hearing Access This air-conditioned double room features a 42" flat-screen HD TV, free WiFi, and a mini refrigerator.

Double Room with Two Double Beds - Non-Smoking This air-conditioned quadruple room features a 42" flat-screen HD TV, free WiFi, and a mini refrigerator.

Queen Room with Two Queen Beds - Mobility Access This air-conditioned quadruple room features a 42" flat-screen HD TV, free WiFi, and a mini refrigerator.

Queen Room with Two Queen Beds - Hearing Access This air-conditioned quadruple room features a 42" flat-screen HD TV, free WiFi, and a mini refrigerator.

King Room with Luxury Bathroom This air-conditioned double room features a 42" flat-screen HD TV, free WiFi, and a mini refrigerator.

Premium King Room This double room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit offers 1 bed.

About Hilton Garden Inn Seattle Downtown

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Guest Reviews

8.1

Very Good

Location

The Hilton Garden Inn Seattle Downtown has an amazing location with easy accessibility to Seattle's downtown area and major tourist attractions. The hotel is within walking distance to the convention center, restaurants, bars and theaters. Although there is construction noise, the location is still very central and perfect for exploring the city on foot. For those looking to explore other areas, the hotel is conveniently located near public transit and is just a short Uber/Lyft ride away from most places. The surrounding areas also have good pizza shops and restaurants. Overall, the hotel's location is A+ and is what keeps guests coming back.

Breakfast

Guests at the Hilton Garden Inn Seattle Downtown had mixed reviews about the hotel's breakfast offerings. Some guests reported not having any breakfast at all, while others found the continental breakfast to be poor. However, many guests enjoyed the option of dining at the on-site restaurant or the little store next door with several praising the meals as tasty and fresh. Some guests were pleased with the extensive breakfast buffet offerings, while others found it to be standard American fare with high amounts of fat and sugar. A few guests were disappointed with the lack of room service and limited restaurant menu options, but overall, many guests found the breakfast to be good or excellent. Some guests found the inclusion or lack of breakfast to be confusing, but appreciated the friendly and helpful staff.

Rooms

The Hilton Garden Inn Seattle Downtown offers a comfortable stay in spacious and clean rooms equipped with useful facilities such as a microwave, fridge and coffee machine. While some guests wished for more comfortable pillows and mattresses or a better view, many praised the cleanliness, comfort and size of the rooms with some enjoying a nice city view. The bathroom is reported to be luxurious and the staff friendly. The hotel is conveniently located near various sites of interest with a number of guests finding the room cozy, quiet and safe, even in the busy downtown area. While some feel that the room decor is a bit outdated, most guests find the rooms generally lovely and beautiful.

Beds

The Hilton Garden Inn Seattle Downtown boasts comfortable beds that will ensure a peaceful rest for guests. While a few reviewers found the pillows too soft and lacking substance, others raved about the large, comfy beds that allowed them to sleep hard. Some reviewers even complimented the comforter and the firmness of the mattress. Amidst a few complaints about uncomfortable beds and pillows, most reviews describe the accommodations as clean and comfortable.

Cleanliness

Guests have largely praised the Hilton Garden Inn Seattle Downtown for its cleanliness with many describing their room as "incredibly clean" or simply "very clean." The hotel's friendly and accommodating staff also received high marks. While a few reviews mentioned poor cleaning or dirty areas, most guests found the property to be clean and comfortable with a noticeable attention to cleanliness during the COVID-19 pandemic. Some guests noted small issues like a few pieces of trash or stains on bathroom doors, but these were generally isolated incidents in an otherwise clean environment. Overall, the Hilton Garden Inn Seattle Downtown appears to be a good choice for travelers looking for a clean and comfortable stay in a prime location.

Staff

The Hilton Garden Inn Seattle Downtown boasts a team of exceptional staff who make guests feel incredibly welcome from the moment they arrive. Reviews from satisfied customers raved about the friendly, accommodating, kind and helpful staff who were always available to assist them. Even guests who had issues during their stay reported that the staff went above and beyond to make it right. Elizabeth and Linda Lee were exceptional and the front desk staff, including Ruben and Jessica, were particularly praised for their efficiency and friendliness. The dining room staff were also noteworthy with guests commenting on their kindness and patient service. The only negative remarks mentioned the night staff being rude, one person at check-in being unprofessional and two people being unfriendly. Overall, the staff at Hilton Garden Inn Seattle Downtown was friendly, professional and accommodating, ensuring guests had a comfortable stay.

Pool

The Hilton Garden Inn Seattle Downtown features a decent pool and hot tub area, but with some mixed reviews. While some guests found the pool to be great, others thought it was too shallow to enjoy fully. The same was true for the jacuzzi and some even reported too much foam. Chlorine levels also seemed to vary with some finding it overdone while others did not. Nevertheless, guests appreciated having the option to take a dip and relax in the hot tub or pool. Note that some guests had to ask for towels and complainers also mentioned that the spa was over-chlorinated.

Parking

Guests of the Hilton Garden Inn Seattle Downtown had mixed experiences with the hotel's parking arrangements. While some found the parking fee to be exorbitant and the actual parking hard to find, others appreciated the convenience of easy access parking. Some guests were frustrated with the digital key system not working in the parking garage or having to pay for parking on top of room rates, while others ended up being charged twice for parking or needing assistance from staff to get into the garage after hours. Overall, the high cost of parking and hidden fees were a common complaint, but guests also noted the need for clearer signage in the parking garage.

4 Star

The Hilton Garden Inn Seattle Downtown is a great choice for a Seattle vacation with its exceptional service and superb location. Guests have enjoyed their stays in clean rooms and the very nice lobby. While facilities and services are rated highly overall, some guests suggest sticking with the basic room as upgrades are not worth the extra cost. Despite some disappointments, most guests have found their stays to be very pleasant and very good, making it the best Hilton they've stayed in for a long time. And with its great location, this hotel is the perfect base for kicking around Seattle.

Yes, Hilton Garden Inn Seattle Downtown has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Hilton Garden Inn Seattle Downtown.

Yes, Hilton Garden Inn Seattle Downtown welcomes dogs.

Yes, parking facilities are available at Hilton Garden Inn Seattle Downtown.

Yes, Hilton Garden Inn Seattle Downtown has a gym.

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