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Lotte Hotel Jeju

Seogwipo , 35, Jungmungwangwang-ro 72beon-gil (Show on Map)

9.1

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsLotte Hotel Jeju is a beautiful 5-star hotel located in the convenient tourist area of Jungmun. The hotel offers spacious and clean rooms with comfortable beds and stunning views of the garden, ocean, or hot springs. Guests were delighted with the breakfast provided, calling it delicious and varied. The hotel has excellent facilities, including an impressive outdoor and indoor pool, a luxurious spa and a convenient location near local attractions, cafes and pubs. The friendly and attentive staff provides exceptional service, making guests feel comfortable and at home. Families appreciate the hotel's family-friendly atmosphere with its great amenities for kids, including a separate children's pool, playground and child-friendly dining options. Overall, the Lotte Hotel Jeju is a luxury hotel that lives up to its reputation and guests feel satisfied and comfortable.
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Room Types

Deluxe Family Twin Suite with Mountain View This room includes: - Fruit and Macaroon will be provided.

Deluxe Family Twin Room with Mountain View Boasting mountain views, this family room has a seating area, air conditioning and minibar. This room type cannot accommodate extra beds.

Premier Family Double Room with Garden View This family room features air conditioning, spacious seating area and bathrobes. This room type is fitted with 2 double beds.

Deluxe Family Twin Room with Garden View The spacious family room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Korean-Style Family Room This room features Ondol, Korean underfloor heating. This room includes 1 double bed and 1 Korean-style bedding.

Korean-Style Family Room with Garden View This family room has a balcony, cable TV and air conditioning. This room includes 1 single bed, 1 double bed and 1 Korean-style bedding.

Hello Kitty Theme Room This room features Hello Kitty furnishings and decorations. Please note that these rooms are randomly assigned.

Premier Family Suite with Ocean View This suite features a balcony, air conditioning and tea/coffee maker. Fruit and Macaroon will be provided.

Deluxe Twin Room with Mountain View The spacious twin room offers air conditioning, a minibar, a terrace with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Deluxe Quadruple Room with Garden View This quadruple room has a balcony, bathrobe and air conditioning. One extra bed is available in this room.

Deluxe Double Room with Mountain View The spacious double room features air conditioning, a minibar, a terrace with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Deluxe Double Room with Garden View The spacious double room provides air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Premier Double Room with Sea View The spacious double room offers air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Premier Family Twin Room with Ocean View The spacious family room offers air conditioning, a minibar, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Charlotte Deluxe Family Twin Room with Garden View Capsule coffee is provided.

Charlotte Double Room Terrace with Partial Sea View Capsule coffee is provided.

Charlotte Family Twin Room Terrace with Partial Sea View Capsule coffee is provided.

Premier Double Suite with Ocean View This suite features a balcony, air conditioning and tea/coffee maker.Fruit and Macaroon will be provided

Deluxe Family Twin Room with No View The spacious family room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. Featuring a terrace, this family room also provides a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.

Premier Garden Family Twin Room The spacious twin room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Pool Villa Suite Room This suite has a balcony, air conditioning and tea/coffee. Fruit and macarons will be served.

Presidential Suite with Ocean View This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and bathrobes. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 1 bed.

Premier Double Double Suite with Ocean View This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and bathrobes. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit has 3 beds.

Hello Kitty Family Twin Room (Randomly Assigned Kids/Princess/Ladies) with Morning plate for 2 pax The spacious family room features air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

[La Seine Family PKG] Deluxe Garden Family Twin with 2 Adult's Breakfast+Child Free Breakfast (under 12 years old only & up to 2 pax) The spacious family room provides air conditioning, a wardrobe, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

[La Seine Family PKG] Deluxe Garden Double with 2 Adult's Breakfast+Child Free Breakfast (under 12 years old only & up to 2 pax) The spacious double room provides air conditioning, a wardrobe, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

[La Seine Family PKG] Charlotte Terrace Ocean Family Twin with 2 Adult's Breakfast+Child Free Breakfast (under 12 years old only & up to 2 pax) The spacious family room offers air conditioning, a wardrobe, a terrace with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.

[La Seine Family PKG] Premier Ocean Family Twin with 2 Adult's Breakfast+Child Free Breakfast (under 12 years old only & up to 2 pax) The spacious family room features air conditioning, a wardrobe, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 2 beds.

[L Special Gift] Deluxe Garden Family Twin with 2 Adult's Breakfast+Child Free Breakfast (under 12 years old only & up to 2 pax) + One time Free Minibar (Beer & Snack) + LDF KRW 50,000 voucher The spacious family room features air conditioning, a wardrobe, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

Premier Garden Family Double Room + Free of Charge for extra pax (up to 4) The spacious family room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. This family room features a safe deposit box, a sofa, a flat-screen TV with cable channels and a terrace. The unit offers 2 beds.

[Room up PKG] Deluxe Mountain Double to Deluxe Garden Double with 2* draft beer at Pool cafe & Free of charge for One additional child (without breakfast) The spacious double room offers air conditioning, a wardrobe, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.

[Room up PKG] Deluxe Garden Double to Charlotte Double Ocean with 2* draft beer at Pool cafe & Free of charge for One additional child (without breakfast) The spacious double room offers air conditioning, a wardrobe, a terrace with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.

[Room up PKG] Deluxe Mountain Family to Deluxe Garden Family with Complimentary Family Minibar & Free of charge for One additional child (without breakfast) The spacious family room offers air conditioning, a wardrobe, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

[Room up PKG] Deluxe Garden Family to Charlotte Family Ocean with Complimentary Family Minibar & Free of charge for One additional child (without breakfast) The spacious family room features air conditioning, a wardrobe, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 2 beds.

About Lotte Hotel Jeju

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Guest Reviews

9.1

Excellent

Location

Located in the mature touristy area of Jungmun, Lotte Hotel Jeju boasts an amazing location that is very convenient for guests. With the beautiful beach just a short walk away, guests can enjoy lovely views and take leisurely walks along the well-designed promenade. The hotel's beautiful property is perfect for walking around and discovering the stunning surroundings. The hotel is also situated near many delightful cafes and pubs with great views and atmosphere. Though the hotel is not connected to the Jungmun beach, guests will be happy to hear that it is nearby and accessible either on foot or via public transportation. At night, you can wander around and experience the surroundings at your leisure without any complicated routes. You can also find many local attractions, restaurants and supermarkets just a few steps away. Despite its slightly inconvenient 7-eleven location, the hotel staff are incredible and attentive, always on hand to assist you.

Breakfast

Guests at Lotte Hotel Jeju were delighted with the breakfast provided during their stay with many describing it as delicious and offering a wide variety of options. Some highlights included the high quality of the food, the helpfulness of the chef and the gluten-free options available. Other guests appreciated the bakery corner and the range of breakfast items and some even raved about the Canvas Brunch. However, some guests noted that the buffet could have had even more variety and there were some complaints about the layout and wait times at peak hours. Overall, guests were satisfied with the breakfast and found it to be a highlight of their stay.

Rooms

If you're looking for beautiful, spacious and bright rooms in Jeju, Lotte Hotel Jeju is definitely worth considering. Guests praise the high level of cleanliness throughout the hotel and are satisfied with the amenities provided in the rooms. The newly refurbished rooms are especially noteworthy and offer modern, comfortable space to unwind after a day of exploring the island. Some rooms offer stunning views of the garden, ocean or nearby hot springs, although a few guests did report being disappointed with their view due to nearby construction. While some rooms may show their age and could use a refresh, guests agree that the beds are comfortable and the sleep quality is excellent. The hotel staff is known for being exceptionally friendly and welcoming, ensuring guests feel at home from the moment they arrive. With easy access to nearby attractions and a prime location on the island, Lotte Hotel Jeju is an excellent choice for your Jeju Island vacation.

Beds

The Lotte Hotel Jeju is known for its comfortable and cozy beds that provide guests with a peaceful and restful sleep. While some guests found the beds to be slightly uncomfortable due to their firmness or high pillows, the majority praised their comfort and the stunning views they offer. The newly refurbished rooms are spacious and clean with guests enjoying the soft and comfortable bedding. Some guests wished for larger bed sizes but overall, the beds were a highlight of their stay.

Cleanliness

Lotte Hotel Jeju is praised by guests for its cleanliness with many highlighting the clean and spacious rooms, as well as the quality cleaning service. While some noted older facilities and carpets that were not up to standard, overall the hotel was described as clean with a classy atmosphere. The staff were also complimented for being friendly and helpful with a good level of service. Guests appreciated the amenities provided and the location, although some mentioned concerns with outdoor pool cleanliness or issues with housekeeping requests. Despite these minor drawbacks, Lotte Hotel Jeju provides a comfortable and clean stay with excellent service.

Staff

If you're looking for exceptional service and friendly staff, Lotte Hotel Jeju is the place for you. Every staff member is kind, bright and moves briskly, making your stay comfortable from start to finish. The concierge service is excellent and the hotel staff speaks very good English. The maid service is outstanding and the central bakery has a calm and helpful chef who recommends delicious bread. The staff's professionalism is outstanding and they are all accommodating and genuinely nice. Scarlett in the bar is a standout. From the moment you arrive, you'll feel welcomed and at ease and the staff's helpfulness and cleanliness make your stay even more satisfying. If you want extraordinary service and friendliness, Lotte Hotel Jeju delivers.

Spa

If you're looking for a luxurious spa experience during your stay in Jeju, then Lotte Hotel Jeju is definitely worth considering. Guests raved about the high-quality sauna facility with one even stating it was the best they had ever experienced. The indoor pool and bathhouse require a small fee to use, but guests found it well worth it - especially when paired with the lovely hot springs on offer. The spa services themselves were also a highlight with guests commenting on how effective and enjoyable they were. Overall, between the indoor and outdoor pools, hot springs, sauna and spa services, it's clear that Lotte Hotel Jeju takes relaxation seriously.

Pool

The pool at Lotte Hotel Jeju is a major highlight for guests with many positive reviews describing it as excellent, nice, clean and beautiful. Some guests enjoyed the winter outdoor pool and the separate adult and children's areas. Others appreciated additional facilities, including a hot tub and a private beach. However, a few negative comments mentioned issues with crowding, cleanliness and extra charges for indoor pool use. Despite these small drawbacks, the pool area is a great place for families to have fun and relax. The hotel also offers a range of other activities, such as on-site entertainment and a bowling alley.

Parking

The parking situation at Lotte Hotel Jeju seems to have mixed reviews. Some guests found it inconvenient due to the distance from the lobby or the lack of connection to the hotel. However, others found the underground parking spacious with plenty of room. One guest even expressed gratitude for the staff extending their parking time. It's worth noting that the hotel does not have a connection pathway from the main building to the underground parking and some guests found the distance to their room to be a bit far. Additionally, there is no electric car charging station available, which may be a downside for some guests.

Family

Lotte Hotel Jeju is a family-friendly hotel with great amenities for kids. The hotel seemed a bit worn, but the children's table with lots of sweets and children's games were a hit with the kids. The children's pool was also a great feature with warm water maintained for maximum enjoyment. The indoor kids’ playground was a bonus where parents could chill while their kids explore play areas safely. The hotel staff were accommodating of families with babies, providing amenities like bottle sterilizers, bed guards and baby footrests. Overall, a great hotel for families traveling with small children.

5 Star

Lotte Hotel Jeju is a beautiful, luxurious hotel that provides exceptional service with very friendly staff. The hotel has great facilities, including a lovely garden and a pool with long operating hours. The breakfast with a wide variety of options, is delicious and the staff made check-in and check-out easy without any waiting. Additionally, the hotel's location near various attractions is convenient. The designers paid great attention to detail, making the hotel's surroundings and rooms pristine and clean with comfortable and spacious beds. However, some guests noted that the sauna could use an upgrade and the carpets needed cleaning in some areas. Despite these minor complaints, guests appreciate the staff's excellent response and service, making them feel satisfied and comfortable. With a superb view and a Louis Vuitton store on site, this hotel is perfect for a relaxing vacation or a honeymoon trip. Overall, Lotte Hotel Jeju presents a fantastic experience in a traditional, luxurious hotel.

Accessible

The Lotte Hotel Jeju is a wheelchair accessible hotel, making it a great choice for travelers with disabilities. While some guests noted that the ondol rooms were located in a separate building, the accessibility of the hotel overall was praised. Unfortunately, beach access may be difficult for those with disabilities. Guests did recommend that the hotel improve facilities to be accessible from all rooms. Despite this, the hotel is clean and conveniently located near nearby restaurants and shops. While there may be some walking distance required between the room and main areas such as the dining and front desk, overall the accessibility is good.

Pool Water Slide

Lotte Hotel Jeju's pool with a water slide is a hit among families with kids. The hotel's excellent kid swimming pool is a crowd-pleaser and the water slide adds excitement to the overall experience. Although some guests were disappointed that they couldn't use the water slide, one reviewer expressed a personal wish for an adult-only swimming pool near the slide. While the pool's water quality needs a bit of improvement, overall, guests had a fantastic time sliding down the water slide and enjoying the hotel's impressive pool facilities.

Children's Pool

If you're planning a family vacation to Jeju, Lotte Hotel is a great option with its family-friendly atmosphere and children's pool. According to guest reviews, the pool is one of the highlights of the hotel with its warm water temperature and a separate area for kids. Kids loved spending time splashing around in the pool while parents relaxed nearby. Although some suggested having a clearer separation between adult and children's areas, most reviews were positive about the children's pool. Just be aware that the water quality may not be perfect at all times. Overall, if you're looking for a fun pool day for the whole family, it's definitely worth checking out the kid swimming pool at Lotte Hotel Jeju.

Outdoor Pool

Lotte Hotel Jeju's outdoor pool receives high praise from guests with comments ranging from the pool's size and cleanliness to its heated waters and extended opening hours until night time. The hotel also boasts a private beach and beautiful sea views with lovely cafes and pubs nearby. Families appreciate the variety and quality of breakfast options, while children enjoy spending time in the great pool facilities. However, some guests have noted construction noise and a decrease in the number of available sun loungers. Overall, Lotte Hotel Jeju's outdoor pool and accompanying facilities are definitely a highlight of the stay.

Indoor Pool

Lotte Hotel Jeju boasts an indoor pool and hot tub as part of its excellent facilities. Guests were impressed by the well-maintained pool, which was especially popular with children. The pool area includes a helpful staff and a welcoming atmosphere with guests who visited the pool during their stay often being the only ones there. Some guests commented on extra fees charged for the use of the pool and other facilities, but overall the pool area was highly rated. Despite minor comments about the age of the facilities, the pool area is a great place to relax and recharge at the hotel.

Luxury

Lotte Hotel Jeju is a luxury hotel that comes at a high price, but its exceptional service and elegant atmosphere make it worth it. The resort's location is great and provides beautiful ocean views. The hotel's traditional luxury vibe and attentive staff made for a memorable and welcoming stay. Guests were impressed with the variety of facilities, including a Louis Vuitton store and appreciated not having to wait long to access them. Overall, although everything is pricey, it's clear that the hotel's stability and high level of service live up to its reputation as a famous 5-star hotel.

Yes, Lotte Hotel Jeju has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Pool Lap Lanes, Pool Swim Up Bar, Pool Water Slide, Outdoor Pool.

Yes, a spa is available at Lotte Hotel Jeju.

No, Lotte Hotel Jeju doesn't allow dogs.

Yes, parking facilities are available at Lotte Hotel Jeju.

Yes, Lotte Hotel Jeju has a gym.

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