Sofitel Ambassador Seoul Hotel & Serviced Residences
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Summary of reviewsSofitel Ambassador Seoul Hotel & Serviced Residences is a newly built, exceptional five-star hotel that boasts wonderful staff and outstanding facilities. The hotel is well located next to a beautiful lake, offering splendid views of Seoul all around. The breakfast is delicious and amongst the best they've ever had at a hotel with a variety of options including Korean, American and French cuisine. The rooms are spacious, beautiful and meticulously clean with breathtaking views of the lake or the Lotte World. The staff are friendly, responsive and provide excellent service, going above and beyond to make guests feel special. The swimming pool is highly praised by guests, especially families with children who enjoy playing in the shallow end. The hotel is a great location for families with small children to enjoy a mini family vacation. The hotel also caters to those looking for a truly luxurious stay in Seoul with top-of-the-line amenities and restaurants to match. Overall, guests have had a wonderful stay with nothing missing in this excellent hotel.
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About Sofitel Ambassador Seoul Hotel & Serviced Residences
Guest Reviews
Sofitel Ambassador Seoul Hotel & Serviced Residences boasts a fantastic location next to the beautiful lake, offering splendid views of Seoul all around. The hotel is situated near Lotte mall, making it a super convenient spot to explore Seoul's shopping and attraction options. Moreover, the hotel enjoys close proximity to a metro station and features a wide range of restaurants, cafes and beautiful running tracks around the lake. Despite being a bit away from the city center, the location is just perfect for those who want to enjoy some peace and quiet while still being able to reach the city's most exciting spots easily. While some guests noted the complicated roads and difficult parking situations, overall the location and facilities of the hotel received very positive reviews.
The breakfast at Sofitel Ambassador Seoul Hotel & Serviced Residences has received much praise from guests with many calling it "fantastic," "delicious," and "yummy." The variety of options, including Korean, American and French cuisine, impressed guests, who also appreciated the quality of the food. Some guests noted the wait time for breakfast, which was divided into three seating times, but overall, the breakfast was a highlight of their stay. Guests particularly enjoyed the bread and fruit options and recommended including breakfast in one's stay.
If you're looking for a hotel with clean and modern rooms, Sofitel Ambassador Seoul Hotel & Serviced Residences might just be the perfect choice for you. Guests have raved about the well-appointed and luxurious rooms with some even describing it as staying in a high-end residential property. The views from the rooms are also breathtaking with some overlooking the lake or the Lotte World.
The interiors are also a standout feature with many reviews praising the design and style of the rooms. The beds and bedding are also comfortable, making for a restful sleep after a long day of exploring the city. For extra convenience, amenities are provided in the rooms with some guests even commending the quality of the minibar and toiletries.
While some guests have noted small drawbacks like weak shower pressure or smaller room sizes, the overwhelming majority have been pleased with the overall condition and cleanliness of the rooms. It's also worth noting that some guests have lodged some complaints about not receiving the room they wanted or the size of the room not being satisfactory, so it's important to double-check your reservation details to avoid any disappointments.
Despite these minor drawbacks, Sofitel Ambassador Seoul Hotel & Serviced Residences is generally seen as a great hotel choice for those who value luxurious and clean rooms.
The Sofitel Ambassador Seoul Hotel & Serviced Residences boasts extremely comfortable beds and bedding that provide for a great night's sleep. Guests rave about the quality of their sleep and praise the clean room and bedding. The hotel offers ultra-modern and comfortable rooms, complete with attentive and friendly staff. While some guests found the beds to be too firm or small, overall the beds are a standout feature of the hotel. It caters to families with young children, offering infant beds. Despite minor size restrictions on some rooms, guests consistently praise the beds and bedding for their comfort.
The Sofitel Ambassador Seoul Hotel & Serviced Residences is a newly built hotel that provides guests with a clean and modern atmosphere. The staff members are welcoming and friendly, ensuring a comfortable stay. The rooms are spacious, beautiful and meticulously clean. The bathroom facilities, including amenities and showers, are top-notch. The view from the room is breathtaking and the overall design is impressive. Though some guests complain about clogged toilets, sewage smells and inadequate cleaning, these seem to be isolated issues. Overall, the hotel is an excellent choice for travelers who value cleanliness and sleek French-style interior design.
When it comes to the staff of Sofitel Ambassador Seoul Hotel & Serviced Residences, the majority of the reviews accentuate their professionalism, attentiveness and friendliness. Many guests highlight how obliging and helpful the Front of House staff are, going above and beyond to make guests feel special. There are a few negative reviews addressing the lack of skills of some staff members and their unprofessional behavior, particularly the cleaning up team. However, the overwhelming amount of positive reviews praises the wonderful service provided by the staff with many mentioning specific employees who stood out for their kindness, such as Leah Yang at the concierge. Even guests who experienced language barriers had mostly good things to say about the staff's accommodating and friendly demeanor. From surprise birthday celebrations to making proposals special, the staff at Sofitel Ambassador Seoul are true to what hospitality service should be.
The swimming pool at Sofitel Ambassador Seoul Hotel & Serviced Residences is highly praised by guests, especially families with children who enjoy playing in the shallow end. The pool has an amazing view from everywhere and is not too busy on weekday mornings so guests can enjoy it without feeling crowded. Despite some negative comments regarding unfriendly staff and the pool's booking policy, most guests want to come back to the pool due to its excellent facilities, warm water and overall pleasant atmosphere. However, some guests were disappointed by the short pool hours, which made it difficult to enjoy with kids. Overall, the pool is definitely worth checking out if you are staying at this hotel!
If you're looking for a great hotel for your staycation in Seoul, the Sofitel Ambassador Seoul Hotel & Serviced Residences is definitely worth considering. While the entrance to the parking lot is narrow and a bit inconvenient, the valet service is helpful though some guests have complained about the narrowness of the space for pick up and drop off. Additionally, connecting the parking lot to the elevator proved to be a bit of a hassle, but once you park your car in the designated parking spots on the 10th floor, you can enjoy your stay with peace of mind. Some guests mentioned that the size of the parking space could be larger, but in general, the parking facility was reviewed positively. Even better, the first vehicle you park is complimentary so that's a nice gesture. Plus, the friendly greetings from the hotel's employees at the parking lot entrance make a lasting impression. One thing to note is that the convenience store is located in the basement of an adjacent building, but the location of the hotel still outweighs this small inconvenience. Finally, guests recommend setting up a vending machine or a small snack bar since there aren't many 24-hour food options.
The Sofitel Ambassador Seoul Hotel & Serviced Residences is a great location for families with small children to enjoy a mini family vacation. The hotel is well located and easy to access, making it very convenient with kids. The hotel features a good children's playroom and a suitable swimming pool for families. The hotel also provides a baby bed and waterproof diapers upon request. However, some guests found the breakfast time too tight to accommodate their kids and the swimming pool hours were too short for some families with children. Some guests also felt that the hotel is not particularly suitable for families and that the rooms could be more accommodating for families with more than one child. Overall, while there were some initial hiccups due to the hotel's opening phase, the hotel has mostly positive reviews for families with kids looking for a comfortable and convenient stay.
Welcome to the Sofitel Ambassador Seoul Hotel & Serviced Residences - a brand-new, exceptional five-star hotel that boasts wonderful staff and outstanding facilities. Guests have raved about the hotel's superb location and the extremely high service quality. In particular, the breakfast is delicious and amongst the best they've ever had at a hotel. The rooms are very clean, comfortable and beautiful with stunning lake views. The staff are friendly, responsive and provide excellent service, going above and beyond to make guests feel special, even leaving thoughtful birthday notes for guests. The gym and lounge have fantastic views and are well-equipped with guests being particularly impressed by the Millesime Lounge's fresh ingredients and delicious food. While some rooms may not meet the high standards expected of a five-star hotel, this hotel comes highly recommended for special occasions and a memorable holiday. Overall, guests have had a wonderful stay with nothing missing in this excellent hotel.
If you're looking for a truly luxurious stay in Seoul, the Sofitel Ambassador Seoul Hotel & Serviced Residences is the place to be. Guests rave about the spacious and comfortable rooms, which feel like stepping into a high-end residence. The hotel itself is designed to perfection with top-of-the-line amenities and restaurants to match. The interiors are classy and the bedding and amenities are ultra-luxurious. You'll feel like you've traveled to Paris just by staying here. Overall, the hotel lives up to its reputation as a top luxury destination. While there were a few negative reviews, the majority of guests couldn't recommend this hotel more highly.
Yes, Sofitel Ambassador Seoul Hotel & Serviced Residences has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Sofitel Ambassador Seoul Hotel & Serviced Residences.
No, Sofitel Ambassador Seoul Hotel & Serviced Residences doesn't allow dogs.
Yes, parking facilities are available at Sofitel Ambassador Seoul Hotel & Serviced Residences.
Yes, Sofitel Ambassador Seoul Hotel & Serviced Residences has a gym.
