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Eastmount Hall Hotel

Shanklin , 10 Eastmount Road (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOverall, Eastmount Hall Hotel is a lovely property located in a fabulous location, close to Shanklin beach and within walking distance to the town center. Guests can enjoy amazing views of water and take advantage of the public transport which has good connectivity. The hotel offers a choice of lovely rooms, some with views of the sea or swimming pool and a wonderful outdoor area with a clean and well-managed pool that guests thoroughly enjoyed during their stay. The breakfast received numerous positive reviews from guests and the staff go above and beyond to ensure their guests have an amazing stay. While some guests found the hotel to be scrupulously clean and immaculate, others felt that the hotel's deep cleaning needed improvement. The hotel is a perfect place for families looking for a relaxing holiday with their children with various children's activities available. While parking could be an issue, it did not seem to overshadow the guests' stay at the hotel. Overall, Eastmount Hall Hotel is a lovely choice for a comfortable stay with friendly staff and good breakfast choices.
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Categories

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Hotel with Parking

Small Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

Triple Room with Sea View - Mid Floor This triple room features a sea view and a flat-screen TV. This room sleeps 2 adults and 1 child. Guests can enjoy a complimentary cream tea.

Double Room This en suite room has a flat-screen TV. Guests can enjoy a complimentary cream tea.

Triple Room with Bath This room is en suite with a bath and has a flat-screen TV. This room sleeps 2 adults and 1 child. Guests can enjoy a complimentary cream tea.

Family Room This room has a flat-screen TV. This room sleeps 2 adults and 2 children. Guests can enjoy a complimentary cream tea.

Superior Double Room with Sea View This double room has a spa bath. It also offers a hand-carved, king-size, four-poster bed. Guests can enjoy a complimentary cream tea.

Family Room with Private Bathroom Guests can enjoy a complimentary cream tea.

Family Room with Bathroom Guests can enjoy a complimentary cream tea.

Triple Room - Ground Floor Guests can enjoy a complimentary cream tea.

Triple Room with Pool View Guests can enjoy a complimentary cream tea.

Single Room - Mid Floor This room has a flat-screen TV, large single bed, en suite with walk in shower. Guests can enjoy a complimentary cream tea.

Standard Twin Room Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 2 beds.

Single Room - Ground Floor Offering free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The single room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

Single Room - Top Floor Offering free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The single room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as sea views. The unit offers 1 bed.

Standard Triple Room with Sea View - Top Floor Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The triple room features a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 2 beds.

Twin Room with Shower The unit offers 2 beds.

About Eastmount Hall Hotel

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Guest Reviews

8.4

Very Good

Location

Eastmount Hall Hotel is a lovely property located in a fabulous location, close to Shanklin beach and within walking distance to the town center. Guests can enjoy amazing views of water and take advantage of the public transport which has good connectivity. The hotel is in a quiet and secluded position, yet close enough to everything, including restaurants, shops and transport. The hilltop property above the tourist area of Shanklin is a perfect base from which to explore the island and it's easy to get to the Shanklin seafront. The location is central to guests' needs and the staff are friendly and helpful. Overall, this hotel is in a fantastic location and guests couldn't ask for a better location for views and walks.

Breakfast

The breakfast at Eastmount Hall Hotel received numerous positive reviews from guests. Many described it as delicious, fantastic and excellent with good choices and options for different dietary needs. The staff were also praised for being friendly and helpful with quick and efficient service. Some guests particularly enjoyed the cooked breakfast, which was plentiful and made with high-quality ingredients. However, some reviewers noted that the breakfast hours were too late for their preference or that they would have liked more variety and better-quality toast. Overall, guests seemed to enjoy starting their day with a lovely breakfast at this hotel.

Rooms

The Eastmount Hall Hotel offers a choice of lovely rooms, some with views of the sea or swimming pool. While some rooms were small and slightly outdated, they were tidy and cleaned daily. The hotel itself is clean and conveniently located within walking distance of the beach. The furnishings and decor of the rooms were described as a bit dated, however, they were comfortable with lovely touches such as four-poster beds and power showers. Some reviewers noted that the rooms were on the smaller side and that bathrooms were sometimes too small. Others noted that their rooms required refurbishment or were disappointed with the cleanliness. Overall, the hotel was deemed a perfectly adequate option for a comfortable stay with friendly staff and good breakfast choices.

Beds

Guests of Eastmount Hall Hotel have mixed opinions on the beds. Some rave about the incredibly comfortable king size and four-poster beds, while others find them a little uncomfortable, especially if they are used to softer mattresses. One reviewer mentioned some noise from the nearby kitchen impacting their sleep, but this was only due to having the windows open. Some guests found the rooms to be small but comfortable with good amenities like power showers. However, others felt that the mattresses and pillows were worn and outdated and some found the beds to be too small to comfortably fit two people. Overall, while the beds may not be perfect for everyone, most guests found them to be decently comfortable and conducive to a decent night's sleep.

Cleanliness

Guests had a mixed experience with the cleanliness of Eastmount Hall Hotel. Some guests found the hotel to be scrupulously clean and immaculate with clean facilities and daily cleaning and fresh towels. They enjoyed lovely staff and a spotless environment with tables well spaced out in the current COVID environment. Guests found the rooms very clean, despite some being a bit dated and needing a deep clean. They appreciated the soft towels, great service, good breakfast and a warm, albeit small pool. However, other guests felt that the hotel's deep cleaning needed improvement. They found third class cleaning and some rooms needed a spring clean with the bathroom requiring improvement or upgrades. Guests also noticed tea cups not being properly cleaned after use and other cleanliness issues such as mould around the bottom of the shower curtain, a shower not working properly, a window frame needing a good clean and the floor needing scrubbing. Overall, some guests found the hotel to be very clean, while others thought that there was room for improvement.

Staff

The staff at Eastmount Hall Hotel go above and beyond to ensure their guests have an amazing stay. From the incredibly friendly and welcoming reception by Gill, the manager, to the accommodating and attentive service throughout the hotel, the customer service is truly incredible. The staff take great pride in their work and it shows in their dedication to making each guest's stay perfect. They are always ready and willing to help with any needs or requests, even fixing broken showers promptly. The breakfast is delicious and the staff are delightful. The owners and staff create a welcoming atmosphere that feels like home. The pool is fantastic and the location is great. Guests rave about the lovely views from the lounge and some of the bedrooms. Overall, Eastmount Hall Hotel has the best staff that guests have ever encountered and they are truly amazing.

Pool

The Eastmount Hall Hotel boasts a wonderful outdoor area with a clean and well-managed pool that guests thoroughly enjoyed during their stay. The pool was great for relaxation and provided a lovely addition to the hotel's facilities. Some guests even enjoyed a chilled few hours by the pool before checking out. The pool was heated and pleasantly warm, making it perfect for a dip after a day of sightseeing. Families appreciated the pool as a great spot for the little ones to play in. However, a few guests did report some issues with the pool condition or noise from the generator nearby. Overall, the swimming pool was the biggest highlight of the hotel and along with the pleasant garden and friendly staff, it provided a lovely stay for guests.

Parking

Guests were split in their opinions regarding parking at the Eastmount Hall Hotel. Some found the on-site parking to be ample and easy to access and felt secure leaving their cars there during their stay. Others, however, found the parking to be limited and mentioned that those who did park on-site often took up too much space, leaving no room for others. These guests were forced to park on the street, which could be difficult during high season. Despite these concerns, some guests were able to find a parking spot every day of their stay while others arrived by bike and found it safe to chain them up in the garden. Overall, while parking could be an issue, it did not seem to overshadow the guests' stay at the hotel.

Family

Eastmount Hall Hotel is a perfect place for families looking for a relaxing holiday with their children. The small rooms might not provide the greatest of spaces, but the hotel more than makes up for it with their various children's activities. The swimming pool is a firm favourite amongst kids and provides a great place to cool off after a day of sightseeing. There are also various games available for children to play and even a room dedicated to them. Catering for special diets is also no problem here, where even vegan options are available. However, there were a few reviews stating that the hotel lacked diversity for younger children. Overall, Eastmount Hall Hotel is a lovely choice for a great family holiday.

Heated Pool

Guests of the Eastmount Hall Hotel rave about the heated outdoor pool, which is often described as clean and warm. Soft towels and great service contribute to a wonderful swimming experience and the hotel's good breakfast is an added perk. Though there have been occasional reports of the pool's heating malfunctioning or the water being too cold, guests generally appreciate having access to this lovely heated pool throughout their stay. Looking forward to future visits in the warmer months, guests anticipate the pool being even more enjoyable.

Outdoor Pool

The Eastmount Hall Hotel boasts a lovely outdoor pool that is heated and appeared to be sparkling clean. Surrounded by a picturesque garden, the pool was a delight to end the day in. Although it may not have been the right time of year to use it, guests still appreciated the pleasant garden by the pool. Parents were happy to see their children enjoying the great swimming pool, making it a nice feature of the property. All in all, the heated outdoor pool was a hit with guests of the Eastmount Hall Hotel.

Yes, Eastmount Hall Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Eastmount Hall Hotel.

No, Eastmount Hall Hotel doesn't allow dogs.

Yes, parking facilities are available at Eastmount Hall Hotel.

No, Eastmount Hall Hotel doesn't have a gym.

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