The staff at Akayda Butik Hotel have received overwhelmingly positive reviews from guests. They are described as being friendly, helpful and attentive. Many guests singled out the hotel owner, Adalet, for his wonderful hospitality and personal attention to each guest. The staff can speak multiple languages including English, Russian and German, making communication easy for guests. Some guests mentioned receiving rides to nearby attractions from the staff, showing their willingness to go above and beyond for their guests. Despite some negative comments about a rude manager and colleague, the majority of guests praised the staff for their excellent service and warm hospitality.