DoubleTree by Hilton Hotel Sighisoara - Cavaler
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Summary of reviewsThe DoubleTree by Hilton Hotel Sighisoara - Cavaler is highly praised for its outstanding location, conveniently positioned just a short walk from the historic Sighisoara Citadel. This prime spot allows guests easy access to key landmarks and offers beautiful views of the citadel from many rooms. The hotel's accessibility by foot from the train station or by car, coupled with plentiful parking options, adds to the convenience.
Guests have generally positive experiences with the hotel's breakfast, noting its varied and abundant selections with high-quality ingredients. The breakfast buffet, operating from 7 AM to 11 AM, offers something for everyone and is complemented by polite and attentive staff. However, there are occasional mentions of cold food and limited vegetarian options.
The dinner service at the hotel's restaurant receives mixed but largely favorable reviews. Many guests enjoy the food, particularly the mushroom cream soup with appreciative notes on the reasonable pricing and selection of wines. The ambiance, especially on the terrace, is well-received. However, there are occasional inconsistencies in food quality and service speed, particularly when the restaurant is busy.
Room experiences at the hotel are varied. Some guests commend the spaciousness, cleanliness and comfort, particularly in the King Suite and rooms with citadel views. However, reports of outdated furniture, stained carpets and minor maintenance issues are common. Noise insulation and ventilation problems affect overall comfort for some visitors.
Cleanliness throughout the hotel is appreciated by many guests with clean rooms and common areas often highlighted. Yet, a notable number of reviews mention issues such as dirty carpets, stained walls and mold in bathrooms, indicating a need for improved cleaning standards.
The staff at DoubleTree by Hilton Hotel Sighisoara - Cavaler generally receive high marks for their friendliness and helpfulness, especially at reception. However, there are some reports of unprofessional behavior and lack of organization, particularly in the restaurant and spa areas.
WiFi experiences are mixed. Many guests find the internet connection reliable and strong, but some encounter slow speeds or weak signals.
The spa and fitness facilities elicit mixed responses. The spa with its clean pool and wellness amenities, is often praised, though some find it crowded and note maintenance issues. The gym is described as small but nice, though the limited equipment and occasional cleanliness problems are pointed out.
The swimming pool is frequently highlighted for its beautiful design and spaciousness, but many guests mention the water being too cold and occasional cleanliness issues.
Parking facilities are well-regarded for their convenience and availability with ample spaces and amenities such as an electric vehicle charger noted favorably.
In summary, the DoubleTree by Hilton Hotel Sighisoara - Cavaler offers many positives, including its prime location, friendly staff and various amenities. However, some areas, particularly room maintenance and cleanliness standards, require attention to meet the full expectations of guests.
Categories
Guests have generally positive experiences with the hotel's breakfast, noting its varied and abundant selections with high-quality ingredients. The breakfast buffet, operating from 7 AM to 11 AM, offers something for everyone and is complemented by polite and attentive staff. However, there are occasional mentions of cold food and limited vegetarian options.
The dinner service at the hotel's restaurant receives mixed but largely favorable reviews. Many guests enjoy the food, particularly the mushroom cream soup with appreciative notes on the reasonable pricing and selection of wines. The ambiance, especially on the terrace, is well-received. However, there are occasional inconsistencies in food quality and service speed, particularly when the restaurant is busy.
Room experiences at the hotel are varied. Some guests commend the spaciousness, cleanliness and comfort, particularly in the King Suite and rooms with citadel views. However, reports of outdated furniture, stained carpets and minor maintenance issues are common. Noise insulation and ventilation problems affect overall comfort for some visitors.
Cleanliness throughout the hotel is appreciated by many guests with clean rooms and common areas often highlighted. Yet, a notable number of reviews mention issues such as dirty carpets, stained walls and mold in bathrooms, indicating a need for improved cleaning standards.
The staff at DoubleTree by Hilton Hotel Sighisoara - Cavaler generally receive high marks for their friendliness and helpfulness, especially at reception. However, there are some reports of unprofessional behavior and lack of organization, particularly in the restaurant and spa areas.
WiFi experiences are mixed. Many guests find the internet connection reliable and strong, but some encounter slow speeds or weak signals.
The spa and fitness facilities elicit mixed responses. The spa with its clean pool and wellness amenities, is often praised, though some find it crowded and note maintenance issues. The gym is described as small but nice, though the limited equipment and occasional cleanliness problems are pointed out.
The swimming pool is frequently highlighted for its beautiful design and spaciousness, but many guests mention the water being too cold and occasional cleanliness issues.
Parking facilities are well-regarded for their convenience and availability with ample spaces and amenities such as an electric vehicle charger noted favorably.
In summary, the DoubleTree by Hilton Hotel Sighisoara - Cavaler offers many positives, including its prime location, friendly staff and various amenities. However, some areas, particularly room maintenance and cleanliness standards, require attention to meet the full expectations of guests.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
The DoubleTree by Hilton Hotel Sighisoara - Cavaler boasts an outstanding location, highly praised for its proximity to the historic Sighisoara Citadel. Situated just a short walk from the medieval fortress and the old town, guests find it incredibly convenient for sightseeing and exploring the city's main tourist attractions. Its central position ensures easy access to key landmarks with many guests appreciating the beautiful views of the citadel from their rooms. The hotel is also noted for its easy accessibility, whether by foot from the train station or by car, thanks to its location along a major road. Parking is generally not an issue, adding to the convenience. Overall, the hotel’s strategic placement at the foot of the old city makes it an excellent choice for visitors looking to immerse themselves in the rich history and charm of Sighisoara.
The breakfast experience at the DoubleTree by Hilton Hotel Sighisoara - Cavaler elicits mixed opinions from guests with a noticeable lean towards the positive aspects. Many patrons praise the breakfast for being very good, varied and abundant. They appreciate the diverse and tasty selections available each morning, noting the inclusion of both sweet and savory options with high-quality, fresh ingredients. Some specific highlights include delicious pancakes and a commendable coffee quality.
The breakfast buffet, which operates on a generous schedule from 7 AM to 11 AM, is frequently described as excellent and as offering a good variety of choices, suitable for all tastes. Guests also commend the hotel staff for their politeness and attentiveness, regularly checking and refilling the breakfast offerings.
However, some reviews point out areas for improvement. A few guests feel the breakfast is basic and lacks sufficient variety, especially for a hotel of this caliber. There are mentions of cold food, missing items like cutlery and cups and occasional delays in replenishment. Some guests also noticed that vegetarian options were limited to fruits and a couple of vegetables. A small number of reviewers found the breakfast to be mediocre, not meeting the expectations set by a 4-star hotel with some citing the repetition of dishes over several days.
Despite these critiques, the overall sentiment remains that breakfast at this hotel can be a satisfying start to the day, offering a substantial and diverse meal that is generally enjoyed by most guests.
At the DoubleTree by Hilton Hotel Sighisoara - Cavaler, the dinner experience seems to vary among guests, but overall, it leans positively. Many guests have praised the food as very good, delicious and reasonably priced. The mushroom cream soup, in particular, garnered high accolades. The restaurant offers a good selection of wines and breads and has a lovely terrace where diners can enjoy their meals.
However, guests have also noted some inconsistencies. While the pizza received mixed reviews—being excellent one night and less desirable another—other dishes like the pork neck and some soups were described as tasteless or poorly prepared at times. There have been mentions of slow service, especially when the restaurant is busy and occasional issues with food being served cold. The variety of the menu has also been pointed out as needing improvement.
Despite these drawbacks, the general sentiment is that the food quality is good with many diners enjoying their meals and appreciating the fair pricing. The restaurant ambiance and service have earned commendations, making it a pleasant place to dine, especially on the terrace.
DoubleTree by Hilton Hotel Sighisoara - Cavaler offers a mix of experiences when it comes to its rooms, featuring both commendable and notable areas for improvement. Many guests appreciated the spaciousness and cleanliness of certain rooms, highlighting attributes like comfortable mattresses, good air conditioning, tasteful decoration and superb views of the citadel. The King Suite and rooms with larger terraces received particular praise for their size and pleasant atmosphere.
However, the hotel also presents several consistencies in its need for updates and better maintenance. Numerous reviews pointed out that many rooms feel outdated with old furniture, stained carpets and minor bathroom malfunctions. Issues such as poor noise insulation, insufficient ventilation and occasional unpleasant smells were mentioned, affecting overall comfort for some visitors.
Moreover, there are reports of missing amenities like towels and functional phones and small but crucial details like dirty carpets, stained walls and worn-out furniture hinder the overall guest experience. The attic rooms, in particular, seem to suffer from limited natural light and compromised ventilation, making them feel stuffy and overly warm at times.
While the rooms are generally equipped with essential facilities and offer a decent level of comfort, a consistent theme across the reviews is the pressing need for renovation and better room upkeep. Balconies with beautiful views and the overall decor of the rooms were positives frequently mentioned by guests who had better experiences.
In summary, while some rooms at DoubleTree by Hilton Hotel Sighisoara - Cavaler provide a pleasant stay with adequate facilities and nice views, there is a recurring need to update and maintain the hotel's infrastructure to align with the expectations of a modern traveler.
The DoubleTree by Hilton Hotel Sighisoara - Cavaler receives high marks from guests for the comfort of its beds. The majority of reviewers describe the beds as comfortable with many highlighting the mattresses as particularly good and sometimes fluffy. Most feedback indicates that the beds and mattresses offer a high level of comfort, making for a restful night's sleep.
Guests frequently comment on the size and comfort of the beds with several reviews noting large and very comfortable beds. Single beds are described as wide, contributing to guest satisfaction. Clean bed sheets and cozy linens also add to the positive sleeping experience.
However, there are a few critiques worth noting. The sofa beds, in particular, receive less favorable reviews with some guests finding them very uncomfortable. There are isolated reports of uncomfortable or worn-out mattresses. Additionally, beds set up for a third person and small beds have been mentioned as drawbacks.
Overall, despite a few negative points, the consensus is that the beds at DoubleTree by Hilton Hotel Sighisoara - Cavaler are predominantly comfortable and contribute positively to the guest experience.
The cleanliness of DoubleTree by Hilton Hotel Sighisoara - Cavaler has sparked a range of opinions among guests. Many reviewers praise the hotel for having clean rooms and common areas, describing the overall ambiance as clean and comfortable. Guests appreciated the clean carpets in the hallways and the welcoming atmosphere.
However, some guests have highlighted significant cleanliness issues. Common complaints include dirty carpets, stained walls and dusty surfaces. Several reviews mention mold in the bathrooms with some rooms giving off a damp smell. The rooms sometimes show signs of having only undergone superficial cleaning with dust, dirt on the furniture and even spider sightings.
The general consensus is that while the hotel maintains a clean appearance in some areas, there is a considerable need for enhanced attention to detail and more thorough cleaning, especially in guest rooms and specific facilities like the spa. An evident lack of consistency in cleanliness standards indicates that improvements are necessary to meet the expectations of all visitors.
The DoubleTree by Hilton Hotel Sighisoara - Cavaler has garnered mixed feedback regarding its staff with an overall positive inclination. Guests frequently describe hotel staff as exceptionally friendly, kind and helpful. The reception team, in particular, received commendations for their professionalism, warm welcome, attentiveness and prompt responses to inquiries. Many visitors appreciated their ability to speak English and their willingness to go the extra mile to ensure a pleasant stay.
However, some reviews highlight inconsistencies in service quality. A few guests mentioned encounters with unprofessional, unwelcoming and even rude staff, particularly in the reception and restaurant areas. Instances of poor organization and inadequate training were noted with some employees appearing unmotivated or indifferent. Several guests pointed out a lack of staff at the restaurant and spa, affecting service efficiency and overall experience.
Despite the occasional negative feedback, the prevailing sentiment indicates that the courtesy and positive attitude of many staff members significantly enhanced guests' stays. Reception staff, in particular, were noted for their exceptional friendliness and willingness to help, often leaving a lasting positive impression.
Visitors of DoubleTree by Hilton Hotel Sighisoara - Cavaler have had varied experiences with the hotel's WiFi. Many guests found the WiFi to be good, reliable and providing a strong signal. Adequate speed and stable connectivity were noted with some guests specifically mentioning that the WiFi worked well and was free of charge.
However, there were also several instances where guests faced challenges with the WiFi. Some noted that the internet speed was quite slow and in a few cases, the WiFi was reported as extremely weak or entirely non-functional due to a malfunction. Issues with the WiFi password and an unclear registration process were also highlighted. Despite these occasional setbacks, many reviews indicate that the WiFi quality was generally good, contributing to a positive overall stay for most guests.
The spa at the DoubleTree by Hilton Hotel Sighisoara - Cavaler receives varied feedback from guests. Many guests highlight the spa as a major asset, describing it as great, wonderful and very nice. There's appreciation for the clean and well-maintained pool and water facilities with the swimming pool and jacuzzi often praised for their high standards and cleanliness. The spa area offers appealing amenities including a Finnish sauna, steam sauna and a range of wellness activities.
However, there are consistent mentions of the spa area being too small and sometimes crowded with restricted access that requires reservations. Some visitors find the spa disappointing due to maintenance issues, dirty water in the jacuzzi and worn-out towels. There have been periods when the spa has been under renovation, leading to limited availability and insufficient communication about these closures, which has frustrated some guests.
While many have enjoyed the relaxation massage and found the staff to be friendly, there are also reports of the spa staff having limited English proficiency. Despite these criticisms, the general consensus suggests that the spa with its delightful views towards the citadel and pleasant wellness facilities, provides a good experience when it is fully operational and properly maintained.
At the DoubleTree by Hilton Hotel Sighisoara - Cavaler, the fitness center experience draws mixed reviews. While the fitness area is noted for being small, it's described as nice and well-equipped for its size. However, several guests pointed out that the gym isn't as extensive as expected with some equipment not working properly and a notable lack of variety in workout machines. Some visitors also reported issues with cleanliness, mentioning mold in the gym area and a moldy smell in the wet sauna. There have been periods when the gym was under renovation or not operational, which may be something to check before booking if the fitness amenities are a priority. On a positive note, the hotel's spa and swimming pool facilities received great feedback, suggesting that these areas offer a more satisfactory experience.
DoubleTree by Hilton Hotel Sighisoara - Cavaler has garnered mixed feedback from guests regarding its swimming pool facilities. On a positive note, the pool is frequently described as beautiful, spacious and well-designed with several guests appreciating its panoramic views and ample size. The indoor setup is particularly praised for being a welcome option during both hot days and rainy weather, contributing to an overall pleasant experience. Many reviews mention the pool's area being clean and well-maintained, providing a satisfying environment for a refreshing swim. Families especially found the pool delightful for children.
However, a recurring issue is the pool's water temperature, often cited as being very cold, which detracted from the comfort for many visitors. Additionally, some mentioned that the poolside area was slippery and lacked sufficient sunbeds. Accessibility issues also arose with guests needing to reserve pool time due to COVID-19 regulations and the pool being subject to frequent renovations, causing disappointment when it was closed or under maintenance during their stay. Some guests expressed concerns over the pool's cleanliness at times, noting unclear water and patches of sand at the bottom.
In general, while the pool has potential and is appreciated for its size and design, the hotel needs to address the temperature and maintenance issues to enhance guest satisfaction.
Parking at DoubleTree by Hilton Hotel Sighisoara - Cavaler is generally well-regarded by guests with numerous positive remarks about its convenience and availability. The hotel offers both underground and outdoor parking options, which include free parking services. Additionally, there are specific amenities such as an electric vehicle charger in the underground garage, making it a versatile choice for various needs. Many guests found the parking to be ample and appreciated its inclusion, highlighting ease of access and proximity to the hotel entrance.
A significant advantage is the availability of on-site private parking spaces, both at the entrance and in an underground facility. Despite occasional comments about limited spots and potential crowding, the majority of reviews noted that they did not experience any issues finding a space. Some guests did, however, express concerns over insufficient parking during peak times. Nonetheless, the presence of large parking areas nearby, including a nearby supermarket, adds to the convenience.
Overall, parking at the DoubleTree by Hilton Hotel Sighisoara - Cavaler is described as ample, safe and free, contributing to a positive guest experience. The blend of underground and outdoor options ensures convenience, whether for short stays or extended visits, especially in varying seasonal conditions.
DoubleTree by Hilton Hotel Sighisoara - Cavaler offers an inviting atmosphere for families traveling with children. The hotel is praised for being family-friendly and suitable for visits with children. Guests highlight the large swimming pool as a standout feature that kids thoroughly enjoy with many describing it as a delight for children. The pool area, described as superb and fun, also contributes to a great time together for families, ensuring that both relaxation and entertainment are easily achievable.
The availability of a playground for smaller children adds to the appeal, making it a recommended option for family stays. Guests report that their children, ranging from toddlers to ten-year-olds, had a blast and appreciated the freedom to run around safely. Child-friendly facilities, including a pool that even babies loved, help to make family visits enjoyable.
However, some reviews mention that while the hotel has many advantages for families, there are a few drawbacks. The size of the rooms may be restrictive for some families and issues such as mini-fridges not cooling properly and uncomfortable sofa beds have been noted. Despite these minor inconveniences, the overall consensus is that DoubleTree by Hilton Hotel Sighisoara - Cavaler is an excellent choice for families looking to have a fun and relaxing time with their children.
DoubleTree by Hilton Hotel Sighisoara - Cavaler enjoys a central location that places guests close to the vibrant nightlife of the area. The hotel's proximity to the city center allows for easy access to various nightlife options, which many guests find appealing. Ambient music from nearby venues can be heard until the early hours, contributing to the lively atmosphere. However, this can also lead to noise disturbances during both day and night. While the bar within the hotel may occasionally be closed due to private events, the overall central location remains a key highlight for those looking to experience Sighisoara's nightlife.
The 'DoubleTree by Hilton Hotel Sighisoara - Cavaler' presents itself as a 4-star establishment, but guest reviews suggest that it does not consistently meet the standards expected of its rating. The general consensus indicates that the hotel feels more like a 2- or 3-star property. Many guests have highlighted that the facilities and services are below par for a hotel of this caliber. Critics frequently mention the small room sizes, stained carpets and an overall lack of attention to detail. Some reviews noted that the furniture condition and room amenities, such as non-functioning air conditioning and an empty minibar, do not align with what one expects from a 4-star hotel.
While the hotel is clean and the location is praised as a "dream location," it falls short in various areas. Guests have pointed out that the establishment feels somewhat neglected and outdated with the quality of breakfast and other offerings being modest at best. These shortcomings suggest that the hotel might require refurbishing and improved service standards to truly match its 4-star rating and the Hilton brand's reputation.
Despite its potential and the solid comfort of the rooms, the overall experience is described as lacking the polish and sophistication typically associated with Hilton hotels. Consequently, it appears that the hotel often does not live up to the expectations set by its star rating and brand name.
DoubleTree by Hilton Hotel Sighisoara - Cavaler offers a variety of features that cater well to business travelers. The rooms are designed with work in mind, equipped with desks that facilitate productivity. The hotel's central location provides convenient access to local attractions and it's situated near the business hub, making it an ideal choice for those attending meetings or conferences in the area.
The hotel maintains its common areas well, ensuring a pleasant environment for guests. For business events, the availability of a conference hall and meeting rooms is advantageous. Wi-Fi service, however, has received mixed reviews, noted as only okay with some issues regarding signal stability. Staffing challenges have led to delays at check-in and an occasionally unwelcoming reception, affecting overall service quality. Despite these points, the hotel provides decent amenities and services suited for business trips.
The DoubleTree by Hilton Hotel Sighisoara – Cavaler offers a notably accessible experience for guests with disabilities. The property is equipped with accessible rooms that are spacious and comfortable, ensuring a pleasant stay for all visitors. The location of the hotel, along a major road and main routes, adds convenience for travelers. The hotel's swimming pool and parking areas are also designed to be accessible, providing additional comfort and ease of movement. Furthermore, guests can enjoy amenities such as a spa center. While the hallways might not be wide enough for wheelchairs, the overall property is well-maintained, clean and passable, making it a practical choice for accessibility.
The DoubleTree by Hilton Hotel Sighisoara - Cavaler offers a well-regarded indoor pool area that has received praise for its cleanliness and pleasant environment. Guests have noted that the wellness facilities, including the pool, spa and gym, are very good, creating a comprehensive relaxation experience. The pool itself is described as large, sufficiently deep and heated, contributing to a pleasurable swim experience.
The indoor pool is complemented by a nice spa area with amenities such as sunbeds, a reception for towels and drinks and a relaxation room. Some reviews highlight that the pool is clean and well-maintained, reflecting the hotel's commitment to maintaining high standards.
Access to the pool is organized efficiently through a reservation system, particularly pertinent during COVID-19 precautions, ensuring controlled and safe usage. Guests can enjoy this facility without an extra charge, although the use of some amenities comes at an additional cost.
While most reviews are positive, some guests have mentioned that the water can be cold at times and there have been occasional issues with cleanliness. Overall, the indoor pool at DoubleTree by Hilton Hotel Sighisoara - Cavaler appears to be a well-appreciated feature that adds to the wellness and relaxation offerings of the hotel.
DoubleTree by Hilton Hotel Sighisoara - Cavaler offers a memorable and romantic experience, making it ideal for couples seeking a perfect getaway. Guests appreciated the beautiful view from their rooms, particularly the romantic vista of the Citadel, which added a special touch to the stay. The hotel provides a cozy and romantic environment that is suitable for both spontaneous city breaks and special occasions like Valentine's Day or a wedding anniversary.
The restaurant terrace received positive remarks for its ambiance and good food, enhancing the romantic dining experience. Guests also noted the added touches such as upgrades, which demonstrate the hotel's commitment to making each stay special. While there was a minor issue with the functionality of the ACs, the overall romantic appeal and beautiful views left a lasting impression on visitors. The DoubleTree by Hilton Hotel Sighisoara - Cavaler stands out as a beautiful setting for honeymoons and romantic escapes.
Location Show Map
Location
Breakfast
The breakfast buffet, which operates on a generous schedule from 7 AM to 11 AM, is frequently described as excellent and as offering a good variety of choices, suitable for all tastes. Guests also commend the hotel staff for their politeness and attentiveness, regularly checking and refilling the breakfast offerings.
However, some reviews point out areas for improvement. A few guests feel the breakfast is basic and lacks sufficient variety, especially for a hotel of this caliber. There are mentions of cold food, missing items like cutlery and cups and occasional delays in replenishment. Some guests also noticed that vegetarian options were limited to fruits and a couple of vegetables. A small number of reviewers found the breakfast to be mediocre, not meeting the expectations set by a 4-star hotel with some citing the repetition of dishes over several days.
Despite these critiques, the overall sentiment remains that breakfast at this hotel can be a satisfying start to the day, offering a substantial and diverse meal that is generally enjoyed by most guests.
Dinner
However, guests have also noted some inconsistencies. While the pizza received mixed reviews—being excellent one night and less desirable another—other dishes like the pork neck and some soups were described as tasteless or poorly prepared at times. There have been mentions of slow service, especially when the restaurant is busy and occasional issues with food being served cold. The variety of the menu has also been pointed out as needing improvement.
Despite these drawbacks, the general sentiment is that the food quality is good with many diners enjoying their meals and appreciating the fair pricing. The restaurant ambiance and service have earned commendations, making it a pleasant place to dine, especially on the terrace.
Rooms
However, the hotel also presents several consistencies in its need for updates and better maintenance. Numerous reviews pointed out that many rooms feel outdated with old furniture, stained carpets and minor bathroom malfunctions. Issues such as poor noise insulation, insufficient ventilation and occasional unpleasant smells were mentioned, affecting overall comfort for some visitors.
Moreover, there are reports of missing amenities like towels and functional phones and small but crucial details like dirty carpets, stained walls and worn-out furniture hinder the overall guest experience. The attic rooms, in particular, seem to suffer from limited natural light and compromised ventilation, making them feel stuffy and overly warm at times.
While the rooms are generally equipped with essential facilities and offer a decent level of comfort, a consistent theme across the reviews is the pressing need for renovation and better room upkeep. Balconies with beautiful views and the overall decor of the rooms were positives frequently mentioned by guests who had better experiences.
In summary, while some rooms at DoubleTree by Hilton Hotel Sighisoara - Cavaler provide a pleasant stay with adequate facilities and nice views, there is a recurring need to update and maintain the hotel's infrastructure to align with the expectations of a modern traveler.
Beds
Guests frequently comment on the size and comfort of the beds with several reviews noting large and very comfortable beds. Single beds are described as wide, contributing to guest satisfaction. Clean bed sheets and cozy linens also add to the positive sleeping experience.
However, there are a few critiques worth noting. The sofa beds, in particular, receive less favorable reviews with some guests finding them very uncomfortable. There are isolated reports of uncomfortable or worn-out mattresses. Additionally, beds set up for a third person and small beds have been mentioned as drawbacks.
Overall, despite a few negative points, the consensus is that the beds at DoubleTree by Hilton Hotel Sighisoara - Cavaler are predominantly comfortable and contribute positively to the guest experience.
Cleanliness
However, some guests have highlighted significant cleanliness issues. Common complaints include dirty carpets, stained walls and dusty surfaces. Several reviews mention mold in the bathrooms with some rooms giving off a damp smell. The rooms sometimes show signs of having only undergone superficial cleaning with dust, dirt on the furniture and even spider sightings.
The general consensus is that while the hotel maintains a clean appearance in some areas, there is a considerable need for enhanced attention to detail and more thorough cleaning, especially in guest rooms and specific facilities like the spa. An evident lack of consistency in cleanliness standards indicates that improvements are necessary to meet the expectations of all visitors.
Staff
However, some reviews highlight inconsistencies in service quality. A few guests mentioned encounters with unprofessional, unwelcoming and even rude staff, particularly in the reception and restaurant areas. Instances of poor organization and inadequate training were noted with some employees appearing unmotivated or indifferent. Several guests pointed out a lack of staff at the restaurant and spa, affecting service efficiency and overall experience.
Despite the occasional negative feedback, the prevailing sentiment indicates that the courtesy and positive attitude of many staff members significantly enhanced guests' stays. Reception staff, in particular, were noted for their exceptional friendliness and willingness to help, often leaving a lasting positive impression.
Wi-Fi
However, there were also several instances where guests faced challenges with the WiFi. Some noted that the internet speed was quite slow and in a few cases, the WiFi was reported as extremely weak or entirely non-functional due to a malfunction. Issues with the WiFi password and an unclear registration process were also highlighted. Despite these occasional setbacks, many reviews indicate that the WiFi quality was generally good, contributing to a positive overall stay for most guests.
Spa
However, there are consistent mentions of the spa area being too small and sometimes crowded with restricted access that requires reservations. Some visitors find the spa disappointing due to maintenance issues, dirty water in the jacuzzi and worn-out towels. There have been periods when the spa has been under renovation, leading to limited availability and insufficient communication about these closures, which has frustrated some guests.
While many have enjoyed the relaxation massage and found the staff to be friendly, there are also reports of the spa staff having limited English proficiency. Despite these criticisms, the general consensus suggests that the spa with its delightful views towards the citadel and pleasant wellness facilities, provides a good experience when it is fully operational and properly maintained.
Gym
Pool
However, a recurring issue is the pool's water temperature, often cited as being very cold, which detracted from the comfort for many visitors. Additionally, some mentioned that the poolside area was slippery and lacked sufficient sunbeds. Accessibility issues also arose with guests needing to reserve pool time due to COVID-19 regulations and the pool being subject to frequent renovations, causing disappointment when it was closed or under maintenance during their stay. Some guests expressed concerns over the pool's cleanliness at times, noting unclear water and patches of sand at the bottom.
In general, while the pool has potential and is appreciated for its size and design, the hotel needs to address the temperature and maintenance issues to enhance guest satisfaction.
Parking
A significant advantage is the availability of on-site private parking spaces, both at the entrance and in an underground facility. Despite occasional comments about limited spots and potential crowding, the majority of reviews noted that they did not experience any issues finding a space. Some guests did, however, express concerns over insufficient parking during peak times. Nonetheless, the presence of large parking areas nearby, including a nearby supermarket, adds to the convenience.
Overall, parking at the DoubleTree by Hilton Hotel Sighisoara - Cavaler is described as ample, safe and free, contributing to a positive guest experience. The blend of underground and outdoor options ensures convenience, whether for short stays or extended visits, especially in varying seasonal conditions.
Family
The availability of a playground for smaller children adds to the appeal, making it a recommended option for family stays. Guests report that their children, ranging from toddlers to ten-year-olds, had a blast and appreciated the freedom to run around safely. Child-friendly facilities, including a pool that even babies loved, help to make family visits enjoyable.
However, some reviews mention that while the hotel has many advantages for families, there are a few drawbacks. The size of the rooms may be restrictive for some families and issues such as mini-fridges not cooling properly and uncomfortable sofa beds have been noted. Despite these minor inconveniences, the overall consensus is that DoubleTree by Hilton Hotel Sighisoara - Cavaler is an excellent choice for families looking to have a fun and relaxing time with their children.
Nightlife
4 Star
While the hotel is clean and the location is praised as a "dream location," it falls short in various areas. Guests have pointed out that the establishment feels somewhat neglected and outdated with the quality of breakfast and other offerings being modest at best. These shortcomings suggest that the hotel might require refurbishing and improved service standards to truly match its 4-star rating and the Hilton brand's reputation.
Despite its potential and the solid comfort of the rooms, the overall experience is described as lacking the polish and sophistication typically associated with Hilton hotels. Consequently, it appears that the hotel often does not live up to the expectations set by its star rating and brand name.
Business
The hotel maintains its common areas well, ensuring a pleasant environment for guests. For business events, the availability of a conference hall and meeting rooms is advantageous. Wi-Fi service, however, has received mixed reviews, noted as only okay with some issues regarding signal stability. Staffing challenges have led to delays at check-in and an occasionally unwelcoming reception, affecting overall service quality. Despite these points, the hotel provides decent amenities and services suited for business trips.
Accessible
Indoor Pool
The indoor pool is complemented by a nice spa area with amenities such as sunbeds, a reception for towels and drinks and a relaxation room. Some reviews highlight that the pool is clean and well-maintained, reflecting the hotel's commitment to maintaining high standards.
Access to the pool is organized efficiently through a reservation system, particularly pertinent during COVID-19 precautions, ensuring controlled and safe usage. Guests can enjoy this facility without an extra charge, although the use of some amenities comes at an additional cost.
While most reviews are positive, some guests have mentioned that the water can be cold at times and there have been occasional issues with cleanliness. Overall, the indoor pool at DoubleTree by Hilton Hotel Sighisoara - Cavaler appears to be a well-appreciated feature that adds to the wellness and relaxation offerings of the hotel.
Romantic
The restaurant terrace received positive remarks for its ambiance and good food, enhancing the romantic dining experience. Guests also noted the added touches such as upgrades, which demonstrate the hotel's commitment to making each stay special. While there was a minor issue with the functionality of the ACs, the overall romantic appeal and beautiful views left a lasting impression on visitors. The DoubleTree by Hilton Hotel Sighisoara - Cavaler stands out as a beautiful setting for honeymoons and romantic escapes.
Yes, DoubleTree by Hilton Hotel Sighisoara - Cavaler has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at DoubleTree by Hilton Hotel Sighisoara - Cavaler.
No, DoubleTree by Hilton Hotel Sighisoara - Cavaler doesn't allow dogs.
Yes, parking facilities are available at DoubleTree by Hilton Hotel Sighisoara - Cavaler.
Yes, DoubleTree by Hilton Hotel Sighisoara - Cavaler has a gym.
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