Grand Copthorne Waterfront
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Summary of reviewsThe Grand Copthorne Waterfront hotel is highly praised for its prime location by the Singapore River within walking distance to Clarke and Robinson Quays and conveniently located near MRT stations and bus stops. While the breakfast buffet receives mixed reviews with some guests raving about the variety of choices while others criticize the lack of change and quality of some food items, the hotel's comfortable accommodations and great location make up for it. The rooms are clean and spacious with comfortable beds and top-notch amenities, though some may need updates and maintenance. The staff receives mixed reviews with some guests praising their friendliness and helpfulness while others encounter rude and unhelpful staff. The pool is a nice size, though some guests note it needs an update and lacks a functioning bar. The hotel is a great option for families with interconnecting rooms and great amenities, though the shower room may not be the most kid-friendly. The beds are mostly comfortable, though some guests find them slightly small or too soft. Overall, the Grand Copthorne Waterfront offers a comfortable stay with top-notch facilities and services, though some guests note that it may not meet traditional five-star standards.
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Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Outdoor Pool
Location of the pool: Outdoor pool
Pool surface size: 144 m2
Pool minimum depth: 1.2 m
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Room Types
About Grand Copthorne Waterfront
Guest Reviews
Guests love the prime location of Grand Copthorne Waterfront, describing it as perfect and fantastic. The hotel is situated by the picturesque Singapore River and is within walking distance to Clarke and Robinson Quays. It is also conveniently located near MRT stations and bus stops, providing easy access to the rest of the city. The centralised location of the hotel is highly appreciated and guests love that it is right in front of Havelock MRT. Many guests also enjoy the numerous restaurants and eateries located along the riverfront. The breakfast served at the hotel is highly rated as well. Overall, the location of Grand Copthorne Waterfront is ideal for tourists and business travellers alike.
The breakfast options at Grand Copthorne Waterfront are a hit or miss according to guest reviews. Many guests raved about the fantastic breakfast buffet with lots of choices, including authentic Indian cuisine. The breakfast is good and tasty with excellent quality food. Some guests had mixed reviews, describing the breakfast as chaos and with limited fruit options. While others criticized the lack of change in the breakfast offerings and the bad quality of some food items. Guests also highlighted the waiting time and queues during peak hours. Overall, the breakfast spread offers a variety of choices, but it may not be up to par for picky eaters or Muslim travelers not wanting to come into contact with pork.
The Grand Copthorne Waterfront hotel offers a perfect setting for dinner with only one restaurant on the premises. Unfortunately, the dinner quality was very poor with one guest even being served a bland pizza without oregano. On top of that, the food in the restaurant is expensive, leading some to seek out more authentic and tasty nearby restaurants. Some guests were even refused dessert at a relatively early 9.45 pm. However, the club-level rooms are large and comfortable and the location is great for those looking to grab evening drinks with colleagues at nearby Clarke and Robinson Quays. Overall, while the dinner options may be unexciting, the Grand Copthorne Waterfront is still worth considering for its convenient location and comfortable accommodations.
The Grand Copthorne Waterfront offers both renovated and older rooms with some in need of updates and maintenance. However, guests can expect very clean and spacious rooms with comfortable beds and top notch amenities like wireless charging devices and fast internet. The hotel's location and friendly staff make it a great choice for travelers with a good breakfast and beautiful views from some rooms. Some guests experienced problems with noise or room maintenance and others noted a musty smell or dated decor, but these issues were not universal. Overall, visitors can enjoy a cosy and modern interior design in some rooms, while the hotel continues to work on renovations and upgrades.
When it comes to sleeping accommodations, guests of the Grand Copthorne Waterfront have mostly positive things to say. Many guests describe the beds as comfortable, big and generously-sized. Some, however, found the beds to be slightly small in size, despite their own height. One guest noted that the mattresses were nothing special. Another guest found the pillows and mattress to be too soft. Overall, guests can expect a comfortable stay with a few minor quibbles about the bed.
The Grand Copthorne Waterfront Hotel in Singapore has mixed reviews when it comes to cleanliness. While some guests feel the hotel is spotlessly clean, others have reported issues with their rooms such as dusty floors or mildew smells from the carpet. Some rooms have also been described as dated and in need of renovation. However, there are plenty of positive reviews praising the hotel's beautiful large rooms and clean and comfortable environment. The provision of toiletries and cleanliness of the bathroom is also noted to be hit or miss. Guests have reported issues such as bins not being emptied or inconsistent room servicing, but overall, the housekeeping staff has been praised for their efforts. It's important to note that cleanliness seems to be a recurring issue for some guests, but the hotel's location and comfort level may make up for any deficiencies in this area for those who are flexible in their requirements.
The staff at Grand Copthorne Waterfront hotel have received mixed reviews from guests. Some praised their friendliness and helpfulness with specific names mentioned such as Vincent, Claudia, Shirley and Deneal. Guests appreciated the accommodating service, such as a concierge who helped with printing and assisting guests. However, some guests had negative experiences, encountering rude and unhelpful staff. One guest even reported staff using foul language during an argument about noise. Front desk and housekeeping were commonly praised for their friendliness and helpfulness, but some guests were disappointed by the reception staff's average service. Despite mixed feelings about the staff, many guests enjoyed the hotel's location and good breakfast.
The Grand Copthorne Waterfront hotel boasts a nice, good-sized pool, though some guests noted that the pool area is in need of an update and lacks a functioning bar or refreshment area. Those looking to lounge poolside should be prepared to grab a spot early, as the poolside beds tend to fill up quickly. Others expressed disappointment with the cold temperatures of the jacuzzi. Nevertheless, guests noted that it's great to have a pool available, especially for families with children who can enjoy the shaded area later in the day. The hotel also offers a gym and shower facilities for guests who need to freshen up before their departure. While some found the pool to be small, others praised the clean and good-sized rooftop pool.
If you're traveling with your family and looking for a convenient location to visit loved ones or explore Singapore, the Grand Copthorne Waterfront is definitely worth considering. While there were some hiccups with room reservations, ultimately the interconnecting rooms were perfect for families with children. Keep in mind that the shower room doesn't have a water tap so it may not be the most kid-friendly. However, the hotel does have great amenities for families including an onsite grocery shop and jogging area. Plus, it's close to the MRT and located in a quiet area. Don't worry if you're not on your honeymoon - this hotel is a great place for families to stay and our son really enjoyed himself. And for what you get, it's definitely a value for money! Lastly, if you happen to get an upgrade to a 1 bedroom apartment, it'll be a great bonus as it gives more room for the little ones to run around.
The Grand Copthorne Waterfront hotel boasts top-notch facilities and services for its guests. The contemporary interior design of the hotel provides a cosy atmosphere while maintaining a modern state-of-the-art vibe. The rooms are spotlessly clean and equipped with the latest fixtures, including a wireless charging device on the bedside table for mobile users. The comfortable bed ensures a good night's sleep and the room even has a night light to keep it lit when all the lights are turned off. The wireless connection is fast and reliable, making it easy to stay connected. However, some guests have noted that they expected better conditions for a five-star hotel, including hot water and nicer rooms. The hotel should work on renovating their rooms as some guests have reported mouldy and damp smells, which can trigger difficulty in breathing for asthmatics. Despite these issues, guests still rate their stay as exceptional and superb, though some have noted that the hotel doesn't meet the traditional five-star standard.
Yes, Grand Copthorne Waterfront has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Grand Copthorne Waterfront.
No, Grand Copthorne Waterfront doesn't allow dogs.
Yes, parking facilities are available at Grand Copthorne Waterfront.
Yes, Grand Copthorne Waterfront has a gym.
