Ortea Palace Hotel, Sicily, Autograph Collection

Siracusa , , Via Nazario Sauro S.n. (Show on Map)


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Summary of reviewsOrtea Palace Hotel, Sicily, Autograph Collection is a top-rated luxury hotel situated in the heart of Syracuse's historic center. The hotel's unbeatable location allows guests to explore all of the major attractions with ease and the stunning views and tranquility of the area make for a relaxing stay. The interior decor of the rooms is tasteful and luxurious and the staff is attentive and professional, providing exceptional service to guests. The hotel's cleanliness is impeccable with guests consistently praising its flawless state. While the breakfast options may not be consistently outstanding, guests have a variety of choices in a comfortable setting to enjoy it. The spa has mixed reviews, but the pool and fitness room are on par with a 5-star hotel. The parking arrangements may be confusing for some, but others praise the hotel's free, convenient parking. Guests have a mixed experience with the beds, but overall the rooms are comfortable and clean. Although some guests believe that it falls short of a five-star rating, the majority of reviews indicate that Ortea Palace Hotel, Sicily, Autograph Collection offers everything one expects from a luxury hotel and is a truly luxurious and exceptional choice for travelers looking for a refined yet relaxing experience in Syracuse.
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Luxury Hotel

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5-Star Hotel

Room Types
One-Bedroom Junior King Suite Guests will have a special experience as this suite offers a hot tub. This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views.

One-Bedroom Bi-Level Suite with Sea View Guests will have a special experience as the suite offers a hot tub. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views.

Queen Room - No View Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 1 bed.

Twin Room with One Twin Bed and Sofa Bed - No View Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 2 beds.

King Room with Partial Sea View Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 1 bed.

One-Bedroom Bi-Level King Suite This suite provides a hot tub. Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views.

Deluxe King Room with Partial Sea View Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 1 bed.

About Ortea Palace Hotel, Sicily, Autograph Collection
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Guest Reviews
8.9
Excellent
Location
Ortea Palace Hotel, Sicily, Autograph Collection is a beautiful hotel with an unbeatable location in the heart of Ortigia, making it perfect for exploring Syracuse. Guests praise the hotel's proximity to all the major attractions, convenience of parking and easy walkability. Many also appreciate the stunning views and tranquility of the location. Additionally, the hotel's central location makes it an ideal base for visiting the best parts of Syracuse. Whether you're interested in exploring the markets, admiring the sea views, or simply soaking in the charm of Syracuse's historic center, Ortea Palace Hotel, Sicily, Autograph Collection's location is sure to satisfy.

Breakfast
The breakfast at Ortea Palace Hotel, Sicily, Autograph Collection is a mixed bag according to guest reviews. Some guests describe it as amazing, excellent, fantastic and even the best in Italy. Others mention that while there are many choices, the quality is not exceptional and expected more Sicilian specialties. Some felt the sweet breakfast was lacking in fresh products, while others enjoyed the large choice and fresh options. The breakfast room and bar are both lovely and professional with friendly staff. There were also some negative comments with guests finding the breakfast only ok or not at the level of a 5-star hotel. Overall, it seems that while the breakfast may not be consistently outstanding, guests have a variety of options and a comfortable setting to enjoy it.

Rooms
Ortea Palace Hotel, Sicily, Autograph Collection boasts some amazing rooms, including fancy 2-floor suites, Maisonette rooms and spacious suites with upstairs bedrooms. The interior decor of the rooms is tasteful and luxurious with some guests citing their classic deluxe as magnificent. While some guests found the beds uncomfortable, the rooms were generally spacious, comfortable and well-equipped. The hotel itself is a stunning building converted from a post office and the duplex rooms are particularly incredible. The staff is excellent with many guests complimenting their helpfulness and willingness to provide local recommendations. Overall, guests have found the rooms at Ortea Palace Hotel, Sicily, Autograph Collection to be beautiful, clean and luxurious.

Beds
Guests have mixed reviews about the beds at Ortea Palace Hotel, Sicily, Autograph Collection. While some found them very comfortable and praised the luxurious quality of the bedding, others felt that the beds were too soft or hard or that they were uncomfortable for guests over a certain weight. Some guests also reported scratchy sheets or problems with air conditioning. However, despite some issues with the beds, the rooms themselves were generally described as comfortable and clean.

Cleanliness
If you're looking for a luxurious hotel with impeccable cleanliness, then Ortea Luxury Palace is the place for you. Guests were impressed by the beautiful and immaculate decor with a coolness in the interior marble that added to the overall elegance. The rooms were spacious, comfortable and well-equipped, offering guests everything they needed for a comfortable stay. Reviews consistently mentioned the cleanliness of the hotel with phrases such as "spotless," "everything is clean and new," and "rooms were very clean." The hotel staff was also praised for their excellent service, from the discreet housekeeping that occurred twice a day to the warm welcome guests received upon arrival. While a few guests noted that the ground floor toilets could benefit from a cleaning, overall, guests found the cleanliness to be flawless. So if you're a stickler for cleanliness and appreciate a touch of elegance in your accommodation, then Ortea Luxury Palace is the perfect place to stay.

Staff
The staff at Ortea Palace Hotel, Sicily, Autograph Collection receive consistent praise from guests with many describing them as friendly, professional and attentive. From the reception team to the dining staff, guests note the helpfulness and kindness of the employees throughout the hotel. Specific mentions are made of staff members such as Concetta, Silvia and Fabrizio for their exceptional service. Guests are impressed with the uniform excellence of the staff and describe them as a model for fine service. The attention to detail and dedication of the staff is exemplary and confirms the hotel's reputation as one of the most exclusive in Ortigia.

Spa
The spa at Ortea Palace Hotel, Sicily, Autograph Collection has mixed reviews from guests. While some guests have found it to be wonderful with top-notch facilities including a cozy sauna and a 20-meter indoor pool, others have found it to be poor and neglected, lacking a relaxation space between activities and with insufficient hooks for robes. The hammam didn't work and there were no sunbeds next to the indoor pool. However, the pool and sauna space were described as very large and the spa was generally considered pleasant with a variety of services, including a great top-notch massage experience. It was noted that the spa and fitness room are on par with a 5-star hotel. The hotel provides access to the spa, but there was a fee of 50 euros per person for the pool. Some visitors appreciated that the spa was free for one entry during their stay. Overall, it can be an excellent spa for a city hotel, but it cannot match the elegance of the hotel itself.

Parking
Guests of Ortea Palace Hotel, Sicily, Autograph Collection seem to have mixed experiences when it comes to parking. Some praise the hotel's free, convenient and ample parking, located right in front of the hotel, making it a safe location to park their vehicles. Others, however, complain about the confusing parking arrangement with some struggling to find the designated carpark or feeling uncertain about leaving their car in the public parking lot located outside the hotel. Valet parking is also available at a cost, but opinions are divided about the service quality with some claiming it was too slow, while others found it helpful. Ultimately, while parking at Ortea Palace Hotel, Sicily, Autograph Collection may offer conveniences, guests need to be aware of the options available and consider their parking needs and preferences carefully.

5 Star
Ortea Palace Hotel, Sicily, Autograph Collection is a beautiful hotel situated in the heart of Syracuse. While some guests believe that it falls short of a five-star rating, the majority of reviews indicate that it offers everything one expects from a luxury hotel. Guests describe their experience as exceptional and amazing with truly five-star treatment from attentive and professional staff. The rooms are super nice and the location is great. The hotel is an excellent choice for a special occasion or a memorable stay. While some guests feel that the breakfast could be better, most agree that Ortea Palace Hotel, Sicily, Autograph Collection is one of the best hotels to stay in Syracuse and is definitely worth the price for a five-star resort.

Luxury
Ortea Palace Hotel, Sicily, Autograph Collection is a truly luxurious hotel that will exceed your expectations. From the moment you step into the grand historic interior, you will be in awe of the opulence and refinement of this top-rated hotel. With beautifully appointed and immaculately clean rooms, it is a perfect setting for a dream vacation. The ornate decor and sumptuous furnishings make it a véritable palace. This very exclusive hotel is one of the finest places to stay in Ortigia and its reputation as a five-star hotel is well-deserved. Elegant, sophisticated and truly luxurious - this hotel truly is the top of the line in Syracuse. Despite being a costlier option, the premises will not disappoint - it is not just good, but exceptional. Undoubtedly, it is a great choice for travelers looking for a refined yet relaxing experience. If luxury is what you're looking for, Ortea Palace Hotel, Sicily, Autograph Collection is certainly worth the splurge.


No, Ortea Palace Hotel, Sicily, Autograph Collection doesn't have any pool.

Yes, a spa is available at Ortea Palace Hotel, Sicily, Autograph Collection.

Yes, Ortea Palace Hotel, Sicily, Autograph Collection welcomes dogs.

Yes, parking facilities are available at Ortea Palace Hotel, Sicily, Autograph Collection.

Yes, Ortea Palace Hotel, Sicily, Autograph Collection has a gym.
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