Sohar, As Suwayhrah Street Al Humbar West Al Batinah Highway24.328611,56.740556(Show on Map)
8.4
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSun, 30 Aug - Mon, 31 Aug30 Aug - 31 Aug
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Mercure Sohar is highly regarded for its prime location, offering easy access for travelers between Muscat and Dubai and proximity to key amenities. Set in a serene environment near Sohar’s city center, it provides a peaceful retreat while still being near key landmarks like Sultan Qaboos Grand Mosque and Lulu Hypermarket. Overall, the hotel combines convenience, comfort and a strategic location, making it a preferred choice for leisure and business travelers alike.
Guests consistently praise the spacious, clean and modern rooms, highlighting the comfortable beds and appealing decor. Though some guests noted occasional noise disturbances and limited in-room facilities, the overall ambiance and cleanliness contribute to a pleasant stay. The professional and courteous staff receive high commendation for their helpfulness and friendliness, enhancing the guest experience.
The breakfast buffet generally receives positive feedback for its variety and freshness with standout features like the egg station and freshly made Arabic bread. However, suggestions for improvement include more variety and inclusion of local flavors. Dinner feedback is mixed with some enjoying the buffet and à la carte options while others note limited variety and concerns over pricing and service delays.
Maintaining high standards of cleanliness throughout the property, Mercure Sohar offers a well-kept environment with meticulous attention to detail. While pool maintenance has occasional lapses and the gym facilities are perceived as insufficient, the overall amenities include appealing features like a large, clean pool and convenient parking options.
Family-friendly amenities, such as allocated family rooms and a large pool, cater specifically to family needs, creating a relaxing and enjoyable environment for all guests. The hotel also receives mostly positive feedback for its Wi-Fi connectivity and guest services, ensuring a comfortable and connected stay.
Despite being rated as a three-star hotel, the high level of service and amenities frequently lead guests to suggest an upgrade to four-star status. The consistent praise for staff professionalism, room comfort and the overall welcoming atmosphere make Mercure Sohar a highly recommended choice for visitors to the area.
Categories
Sustainability Journey
Questionnaire
Answers last updated by Mercure Sohar
Certifications:
Planet 21
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Wind
What makes your hotel/accommodation eco-friendly?
Written environmental policy statement in place
Serving organic food at the restaurant
LED lighting throughout the premises
Toilets flush up to 6 litres per flush
No disposable (single use) cups/glasses, plates and cutlery
Automatic system or key card that turns off the light and electrical appliances when guests leave their room
Is there anything that you would like to highlight, add or clarify?Accor - Planet 21 policy in place
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Pool
AI-generatedThis hotel offers swimming pools and is situated between the Al Hajjar mountains and the Sea of Oman, providing a scenic environment for relaxation.
Children's Pool
Outdoor Pool
Parking
AI-generatedWhile specific details about parking facilities are not extensively detailed in the search results, Mercure Sohar is listed as a hotel that may be of interest to those searching for hotels with parking.
Accessible
AI-generatedThis hotel offers 5 rooms specifically designed for persons with reduced mobility. It features an accessible bathroom with a hair dryer and a full-length mirror. The entire unit is wheelchair accessible, and there is a roll-in shower, adapted bath, raised toilet, and toilet with grab rails. The hotel also has accessible parking spaces, assistive listening devices, a visual fire alarm, a well-lit path to the entrance, a wheelchair-accessible business center, parking, path to elevator, and restaurant.
3 Star
AI-generatedThis hotel is highly recommended for both business and leisure travelers. It offers spacious rooms, tasty food, and excellent service. Guests have praised the smooth check-in process and the helpfulness of the staff.
Outdoor Pool
AI-generatedSituated between the Al Hajjar mountains and the Sea of Oman, this hotel offers an outdoor pool and a children's pool. Rooms with pool views are also available.
Family
Free Wi-Fi
Business
Gym
Honeymoon
Children's Pool
Room Types
Deluxe Double Room with Pool ViewFeaturing a modern decor, this air-conditioned room offers a pool view, a minibar and an electric kettle. The bathroom is fitted with a shower and a hairdryer.
Standard Double RoomFeaturing a modern decor, this air-conditioned room offers a garden view, a minibar and an electric kettle. The bathroom is fitted with a shower and a hairdryer.
Superior Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Privilege Double Room with Pool ViewFeaturing a modern decor, this air-conditioned room offers a pool view, a minibar and an electric kettle. The bathroom is fitted with a shower and a hairdryer.
Deluxe Twin RoomFeaturing a modern decor, this air-conditioned room offers a minibar and an electric kettle. The bathroom is fitted with a shower and a hairdryer.
Executive Suite with One Double BedOffering free toiletries and bathrobes, this apartment includes a private bathroom with a bath, a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker.
Superior Twin RoomOffering free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Review Summaries
Summarized by AI
Location
Mercure Sohar is praised for its splendid location, making it a prime spot for travelers visiting the city. Conveniently situated near the highway, it offers easy access for those traveling between Muscat and Dubai. The hotel's proximity to key services, shopping outlets, restaurants and the city center is repeatedly highlighted, ensuring guests are close to everything they need. Many appreciate the modern amenities and the professional, accommodating staff.
The location offers a serene environment while still being near Sohar’s bustling center, making it an ideal choice for both leisure and business travelers. The tranquil ambiance is complemented by the nearby mosque and countryside, providing a peaceful retreat away from city traffic and rush. Notably, it is also near significant landmarks like Sultan Qaboos Grand Mosque and large stores like Lulu Hypermarket.
Guests frequently mention the hotel's cleanliness and the spacious, comfortable rooms that make for a cozy stay. With excellent parking options and visible signage on the main road, the hotel is easy to find and offers a sense of security. Overall, Mercure Sohar combines convenience, comfort and strategic location, making it a preferred choice for visitors to the area.
Breakfast
Mercure Sohar receives mixed feedback regarding its breakfast offerings. Many guests commend the breakfast for being delicious, varied and fresh, particularly appreciating the extensive and diverse buffet options. Some highlight freshly made dishes like khubz (Arabic bread) and the egg station as standout features, contributing to an overall enjoyable morning meal experience. The breakfast buffet is often praised for its cleanliness organization and suitability for an international clientele.
However, several reviewers point out that the breakfast could benefit from more variety, noting limited options and a lack of replenishment at times. The breakfast offerings have been described as more geared toward international tastes, lacking local Omani flavors and not meeting the expectations of guests seeking Indian dishes. Additionally, some guests find the breakfast costly relative to its variety and overall quality.
Service during breakfast has received positive remarks with mentions of excellent treatment by staff members. Despite these pros, there are consistent suggestions for improvement, indicating that while the breakfast at Mercure Sohar has its high points, there is room for enhancement to meet diverse guest expectations fully.
Dinner
While staying at Mercure Sohar, some guests have noted that the dinner experience could use improvement. There were concerns about the limited variety in both the dinner buffet and breakfast with some finding the food to be overpriced. Additionally, there were mentions of food not being warm and delays in service when ordering from the à la carte menu. However, some guests did enjoy the open buffet meals, describing them as delicious and found the à la carte menu to be satisfactory. Still, the overall sentiment suggests that the hotel could enhance its dining offerings, particularly by addressing the issues of variety, pricing and service speed.
Rooms
The guest reviews of Mercure Sohar emphasize the hotel's clean, comfortable and spacious rooms. Guests appreciated the modern decor and the well-maintained environment, often highlighting the cleanliness and organization of the space. The room designs, color coordination and overall ambiance were also praised. However, some found the facilities limited with a lack of in-room supplies such as irons, extra beds and personal grooming items which had to be requested.
There were mixed comments on room soundproofing with some guests mentioning noise disturbances. While the spaciousness and cleanliness of rooms were consistently lauded, there were isolated mentions of unpleasant odors and issues like old towels or malfunctioning appliances, such as fridges and air conditioning.
The proximity to the main road made it convenient for travel by car, though not centrally located. Room upgrades and professional, courteous staff added positively to the experience, though there were criticisms about the lack of bellhop services and occasional issues with room keys.
Breakfast received favorable mentions, particularly when enjoyed through room service. The hotel's appealing appearance, combined with a quiet and cozy atmosphere, provided a pleasant stay for guests, despite the small size and limited facilities of the hotel.
Beds
The beds at Mercure Sohar receive mixed reviews from guests. Many visitors praise the comfort of the beds, describing them as very comfortable, cozy and firm. Some even note that the room equipment is top-notch and the beds add to the overall pleasant experience. However, there are recurring concerns about the bed size. Several guests found the beds to be too small, especially the double beds and mentioned that the beds did not match the room's size. A few reviews highlight issues with cleanliness, mentioning dirty bed linen and unclean conditions. Despite these drawbacks, the positive remarks about the comfort of the beds suggest that Mercure Sohar generally offers a pleasant sleeping experience.
Cleanliness
Mercure Sohar offers a welcoming environment with a modern and tasteful decor, making it a popular choice for travelers seeking a comfortable stay. The hotel stands out for its cleanliness with numerous guests highlighting the clean rooms and well-maintained bathrooms. Guests also appreciate the excellent level of services and the friendly, polite staff.
The location of the hotel is convenient, especially for those traveling by highway and the environment is described as clean, tidy and elegant. The hotel's cleanliness extends to the overall premises, including the swimming pool, although some guests noted occasional lapses in pool maintenance. The hotel rooms are not only clean but also comfortable with modern furnishings and a pleasant ambiance.
Attention to detail is apparent with clean towels and well-maintained facilities, contributing to an overall sense of tranquility and organization. Despite minor issues such as the sporadic smell of smoke residue and items left in corridors, the hotel's emphasis on cleanliness provides a positive experience for most guests.
Additionally, the clean and cozy rooms, along with comfortable beds, ensure a restful stay. The place itself is described as beautiful and peaceful, providing a serene atmosphere. The hotel's cleanliness and organization, combined with polite and welcoming staff, make it an outstanding option for both short and long stays.
Staff
Mercure Sohar consistently receives high praise for its staff, frequently described as friendly, professional and exceptionally helpful. The hotel's team, particularly the reception staff, are noted for their warm and welcoming demeanor with individual employees like Ibrahim, Hadi, Miran Al Balushi and Khulood Hassan receiving specific commendation for their courteous service and excellent handling of guest requests. Many guests appreciated the cooperative and respectful attitude of the Omani staff, highlighting their professionalism and positive interactions.
Cleanliness is another standout feature at Mercure Sohar with frequent mentions of the hotel's spotless and modern facilities, contributing to a comfortable and relaxing stay. Guests also value the efficient check-in and check-out processes, which enhance the overall guest experience.
Though overwhelmingly positive, a few reviews did mention areas for improvement, such as training programs for staff to ensure consistency in service and attentiveness to all guests. Nonetheless, the overall sentiment emphasizes the high standard of customer service and hospitality that guests can expect at Mercure Sohar.
Wi-Fi
Mercure Sohar offers a mixed experience when it comes to Wi-Fi. Many guests have praised the hotel for its fast internet speed, describing it as excellent and sufficient for their needs. Some appreciate the ability to connect their Netflix accounts to the TV via Bluetooth, ensuring a more connected stay. However, there have been noted issues such as the Wi-Fi not connecting or working in some cases, along with slow connectivity in certain rooms. Despite these occasional setbacks, the overall impression of the Wi-Fi service remains mostly positive with several guests finding it very good.
Gym
The gym at the Mercure Sohar receives mixed feedback from guests. On a positive note, it boasts an around-the-clock opening schedule, making it convenient for those who want to fit in a workout at any time. The gym features several aerobic and weights machines, catering to a range of fitness needs. However, many guests find the workout area to be small and the equipment insufficient, often leading to a crowded environment. The gym could benefit from a larger space and better arrangement to enhance the overall guest experience.
Pool
At Mercure Sohar, the swimming pool evokes mixed feelings among guests with a balance of positive and negative experiences. Positively, many guests appreciated the pool for being large, clean and refreshing, making it a enjoyable spot, especially for families. The pool view upgrades were also highlighted as a pleasant aspect of the stay. Kids particularly seemed to enjoy the pool facilities.
However, there were frequent concerns about the pool's maintenance and operations. Some guests noted that the pool was not heated and there were instances when the pool was either not working, not available or the outdoor pool was not ready for use. The cleanliness of the pool came under scrutiny with reports of it being dirty and full of algae at times and the overall pool area being described as tired and outdated. The absence of a lifeguard to ensure children's safety was another point of concern.
Despite these issues, the pool area was still noted as a nice and clean environment on occasions, providing a satisfactory experience for a refreshing dip or relaxation by the poolside. For some, it seemed to be one of the nicer aspects of their stay at the hotel.
Parking
Mercure Sohar offers a parking experience with a mix of convenience and some limitations. Many guests appreciate the availability of parking and the ease of access, making it straightforward to park and retrieve their vehicles. There are numerous parking options, including an additional parking area at the back of the hotel, which ensures that guests usually find a spot without much hassle.
However, the parking spaces are often described as narrow and tight, especially for larger vehicles. This can be a challenge for some guests who find maneuvering in the limited space difficult. Furthermore, there is a noted lack of shaded parking areas, which could be a consideration for those concerned about their car's exposure to the sun. Despite these constraints, the overall sentiment suggests that the availability and easy access make the parking at Mercure Sohar a generally positive feature for guests.
Family
Mercure Sohar is an excellent choice for families, offering a range of amenities that cater specifically to family needs. The hotel boasts a clean and beautiful environment, prioritizing cleanliness throughout the property. Located near some iconic places, it provides easy access for those looking to explore the area. Families can enjoy a relaxing atmosphere with facilities designed for their comfort and privacy.
Allocated family rooms and specific floors for families ensure that guests have a peaceful stay. The presence of a large round pool is a highlight, perfect for kids and family groups to enjoy. The hotel’s family-friendly setup includes attentive and respectful staff who treat family groups with great care.
Dining is another positive aspect with a good selection of food available at the restaurant and during breakfast. The calm and beautiful surroundings make it a great place for families, offering an overall satisfying experience. Despite some occasional inconveniences, such as isolated issues with comfort, Mercure Sohar is highly recommended for families looking for a relaxing and family-oriented stay.
3 Star
The Mercure Sohar offers a noteworthy experience with its high standards and international recognition. Despite being rated as a three-star hotel, guests frequently remark that it should be upgraded to four stars due to its exceptional service and amenities. The staff is consistently praised for their kindness and hospitality, contributing to the hotel's warm and welcoming atmosphere.
While some find the pricing to be on the higher side for a three-star establishment, many believe it is worth the cost with several reviewers noting that it stands out as one of the best in its category. Combining beautiful decor with standard three-star facilities, Mercure Sohar manages to deliver commendable value, leaving many guests inclined to rate it higher than its official classification.
Business
Mercure Sohar is highly regarded for its professional business atmosphere and is often described as ideal for business purposes. It caters well to business travelers with many guests noting that it is great for business stays. The hotel environment supports a productive business trip, making it a good choice for those traveling for work. Besides its business amenities, the hotel is appreciated for its convenience, being suitable for a quick night's sleep before continuing a journey. However, a minor inconvenience mentioned is the waiting time for check-in and the hotel's policy of locking the door card until the tenant arrives. Despite these small issues, the hotel is praised for its beauty and comes highly recommended for businessmen.
FAQ
Yes, Mercure Sohar has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Mercure Sohar.
No, Mercure Sohar doesn't allow dogs.
Yes, parking facilities are available at Mercure Sohar.
