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Village Hotel Solihull

Solihull , The Green Business Park, Dog Kennel Lane (Show on Map)

7.2

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsVillage Hotel Solihull is a great choice for those looking for a convenient location with easy access to nearby superstores, motorways and Birmingham city center. However, guests had mixed experiences with the breakfast with some finding it great and others disappointing. The rooms also received mixed reviews with some guests reporting cleanliness issues and the need for renovation, while others found them clean and comfortable. The staff also received mixed reviews with some guests finding them lovely and helpful, while others found them unhelpful or rude. The hotel offers good facilities, including a gym and indoor swimming pool, but some guests were disappointed with the additional charges for gym and car park access. Families may find the rooms too small, but the beds are generally praised as comfortable. Business travelers will appreciate the self check-in and checkout options and the office space available. Guests with accessibility needs may find the hotel hit or miss with some satisfied with the accessible/wet room provided, while others found the bathroom tired and not as clean as they would have hoped.
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Hotel with Swimming Pool

Village Hotel Solihull boasts a heated indoor pool, perfect for warming up, cooling down, or simply enjoying a refreshing swim. Guests can also unwind in the whirlpool, sauna, and steam room after their workout. With dedicated lap lanes, fitness enthusiasts can keep up with their swimming regimen during their stay.

This family-friendly hotel offers designated swimming times for kids, ensuring everyone can take a refreshing plunge. The pool is open Monday to Friday from 6 am to 10 pm and on weekends from 8 am to 8 pm. Children can swim during designated hours. Additionally, there is a special "Splash Time" on the weekends from 3 pm to 5 pm, perfect for some extra family fun.

Heated Pool Indoor Pool

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel for Yoga

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double Room This modern double room offers free WiFi, a Sealy bed, flat-screen TV, hairdryer, iron/ironing board.

Club Room (FREE GYM & POOL ACCESS) Each room offers free access to Health & Fitness Club, free WiFi, free access to the Business club between Monday and Friday and free parking. Additional benefits include a Sealy Posturepedic bed, large flat-screen TV and complimentary toiletries. Unfortunately the property cannot accept children or infants in Club Rooms.

Twin Room This modern twin room offers free WiFi, 2 single Sealy beds, flat-screen TV, hairdryer, iron/ironing board.

Family Room This family room offers free WiFi, a Sealy double bed, one rollaway bed, free access to the Health and Fitness Club, flat-screen TV, hairdryer and iron and ironing board. The rollaway bed is suitable for 1 child up to the age of 12 years.

About Village Hotel Solihull

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Guest Reviews

7.2

Good

Location

If you're looking for a hotel with a convenient location, Village Hotel Solihull is a great choice. Guests rave about the hotel's proximity to nearby superstores, motorways and Birmingham city center. Plus with easy access to reception, finding your way around is a breeze. And while some guests noted that the hotel is located in a quieter area, others appreciated the peacefulness. Whether you're on a business trip or just looking to explore the area, the hotel's good location is sure to suit your needs.

Breakfast

Guests had mixed experiences with the breakfast at Village Hotel Solihull. Some found the breakfast great, enjoyable and with lots of choices available, while others found it disappointing, poor with limited, not varied or few options. Some guests felt that for the price they paid, the breakfast should have been discounted or included in the accommodation. Some noted that the pastries were hard and dry, the potatoes were soggy and the staff didn't clear the tables. Some guests found that there was not enough hot choice food and what was available was cold. Others appreciated the fresh and cooked-to-order breakfast and the cheese, ham and tomato options. A better selection of fruit was suggested to improve the variety. Despite some negative reviews, others found the breakfast to be very nice, pleasant and ample and the staff helpful and friendly.

Rooms

The Village Hotel Solihull has received mixed reviews regarding the rooms. Some guests have reported that their rooms were unclean with mould in the bathroom and stains on bedding and upholstery, while others have praised the hotel for its clean and comfortable rooms with pleasant decor. Some guests have noted that the rooms are in need of renovation and repair with chipped and flaking paintwork, water damage to the ceiling and broken shower valves. Noise has also been a common issue for guests with thin walls and loud air conditioning units. However, there are also positive reviews from guests who found the rooms to be modern, stylish and spacious with excellent beds and facilities. Some guests have reported that their rooms were clean and tidy, while others have suggested that the hotel needs to improve its cleaning standards. Despite some negative feedback about the rooms, many guests have praised the hotel for its comfortable and well-equipped rooms and its nice lobby with good facilities.

Beds

The Village Hotel Solihull guarantees guests a good night's sleep with its excellent beds. Reviews praise the comfy and warm beds with some describing them as "amazingly comfortable" and "super." The rooms are also spacious with big beds and excellent customer service. Many guests commend the facilities in the room, including the comfy beds, as being excellent.

However, a few guests have reported issues with the beds with some finding them hard and uncomfortable. One guest reported a damp and stained side of the bed, while another found the bed super hard. Overall, guests can expect a lovely, clean and comfortable room with a great night's sleep at Village Hotel Solihull.

Cleanliness

The Village Hotel Solihull has received mixed reviews regarding their cleanliness. While some guests describe the rooms as clean, comfortable and well-presented, others report that their rooms were dirty, dusty and in poor condition. Several reviewers noted mould in both the shower and ceiling, as well as stains on carpets, bedding and upholstery. Some guests were disappointed with poor cleaning standards and lack of hygiene with one finding a condom under the bed. While some appreciated the good facilities and comfortable beds, others were unhappy with broken shower heads and blocked bath plugs. Overall, while some rooms were relatively clean, others had obvious issues with dirt and neglect.

Staff

The staff at Village Hotel Solihull received mixed reviews from guests with some describing them as lovely, helpful, friendly and personable. However, others mentioned that they were hard to find, unhelpful, rude or unprofessional. Some guests even reported issues with certain staff members, such as receptionists or taxi drivers, but most found the service to be excellent or great. There were a few complaints about a lack of staff or poor customer service, but many praised the helpfulness of the staff, especially in the gym, bar and restaurant. While some guests thought the reception staff could be more accommodating, others found them efficient and polite. Overall, the staff were described as a mix of friendly and rude with some needing training, but many guests appreciated their kindness and assistance.

Wi-Fi

Guests at Village Hotel Solihull have had mixed experiences with the wifi. While some have praised the great Wi-Fi connection and free Wi-Fi being a good connection, others have had to pay for the service and found it unreliable. Unfortunately, many guests have reported poor signals and no phone reception throughout the hotel with some rooms being worse affected than others. Those hoping to use their laptops or phones may have to go to the top floor to get any signal at all. Additionally, some guests have expressed disappointment that there is no smart TV in the room. If you need steady Wi-Fi and phone signal during your stay, it may be worth looking for alternative options.

Gym

Guests have mixed opinions on the gym at Village Hotel Solihull with some disappointed to find an additional charge for gym access. Others enjoyed the gym facilities, which were described as good for a hotel gym and praised the friendly and helpful staff. However, some guests were not happy with the lack of clarity regarding gym access when booking their stay. Despite this, the gym was generally well-liked and considered a positive aspect of the hotel, along with the location and comfortable beds. Guests should note that there may be extra charges for both gym and car park access. Additionally, some guests were disappointed to find that the gym was not available 24 hours a day, which may impact early morning gym-goers.

Pool

The Village Hotel Solihull is an ideal destination for those looking to relax and unwind with family. The hotel boasts a beautiful indoor swimming pool and spa facilities that were loved by everyone. However, some guests complained that the swimming pool was too cold, making both adults and kids shiver. Despite this, the pool and bar area received compliments as they offer an enjoyable experience. Guests loved the hotel's gym and praised it for being amazing. The hotel also offers great food and excellent service, as reported in multiple reviews. The hotel location and swimming pool were also notable mentions and one guest even shared that the staff were kind and helpful during their stay. All in all, the Village Hotel Solihull offers good facilities and is perfect for families looking to enjoy some leisure activities.

Parking

According to guest reviews, the Village Hotel Solihull has both paid and free parking available. Some guests were surprised to find out about the parking fee upon arrival and wished it had been made clearer during booking. However, others found parking to be easy, good, clean and even helped with by staff. There are also suggestions for electric car chargers to be added in the future. It's worth noting that there are charges for parking and usage of the fitness facilities.

Family

If you're planning a family vacation and are considering Village Hotel Solihull, you'll be happy to know that there are plenty of leisure activities for you and your family to enjoy during your stay. However, be warned that some guests have reported that the family rooms are quite small with little floor space to move around. In some cases, families have had to step on the beds with their dirty socks on just to navigate the room. The noise level of the hotel has also been a concern for some guests with reports of a singer being too loud for children and general noise disrupting the peace.

Despite the room size and noise concerns, there have been positive reports of children having fun pushing strollers around the pub and guests praising the kindness and helpfulness of the staff. If you are traveling with three or fewer people, you may find the room size to be decent. Nevertheless, it is important to note that some guests have found the rooms too small with no space for rollaway beds or mattresses on the floor. Overall, while there are plenty of activities for the whole family to enjoy at Village Hotel Solihull, families with more than three members may need to consider carefully before booking a room, as space may be limited.

Business

Business travelers rejoice! Village Hotel Solihull is a great option for your next business trip. With self check-in and checkout options, you can get in and out seamlessly. The location is perfect for those on work trips and the office space available makes it easy to get work done. However, some guests noted that there were issues with the ceiling in the business center, showing signs of a water leak. On a positive note, the hotel's restaurant is a pub/grill - perfect for networking after a long day of work. While some guests mentioned that the hotel was only okay for one night stays, overall, it's a great hotel for business travelers. Just be sure to double-check that you receive the invoice in the name of the company.

Accessible

Guests with accessibility needs may find Village Hotel Solihull hit or miss. While some guests were satisfied with the accessible/wet room they were provided, others describe the bathroom as tired and not as clean as they would have hoped. In addition, there were reports that the room had been designed by someone who did not fully consider the needs of those with mobility issues. The lifts were also reported as not working during some stays. While self check-in and checkout options were praised, the conventional check-in process was described as clunky. There were also reports that the hotel lacked EV charging points. However, one feature that was praised was the obligation for each room to have a hotel phone in case of emergency, which many found helpful.

Yes, Village Hotel Solihull has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Village Hotel Solihull.

No, Village Hotel Solihull doesn't allow dogs.

Yes, parking facilities are available at Village Hotel Solihull.

Yes, Village Hotel Solihull has a gym.

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