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Hotel Plaza

Sorrento , Via Fuorimura N.3 (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Plaza in Sorrento is a highly recommended hotel with a hyper central location that is perfect for exploring the surrounding areas. Guests rave about the amazing breakfast buffet with a wide range of options and the exceptional staff who offer a warm and friendly welcome. The hotel boasts modern and beautifully decorated rooms, although some guests had mixed experiences with the size and noise level. The hotel prides itself on cleanliness and has two pools, one indoor and one outdoor with the rooftop pool being a standout feature offering stunning views. The quality of the bedding may vary from one room to another. The rooftop pool and bar just added something truly special to guests' stay.
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Categories

Hotel near The Beach

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Rooftop Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Rooftop Pool

Room Types

Double Room Air-conditioned room with satellite TV and a private bathroom with free toiletries plus a hairdryer. Some rooms have a shower, others have a bath tub.

Comfort Double Room Larger air-conditioned room with satellite TV and a private bathroom with free toiletries plus a hairdryer. Some rooms have a shower, others have a bath tub.

Comfort Triple Room Air-conditioned room with satellite TV and a private bathroom with free toiletries plus a hairdryer. Some rooms have a shower, others have a bath tub.

About Hotel Plaza

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Guest Reviews

9.0

Excellent

Location

The location of Hotel Plaza in Sorrento is highly praised by guests with many describing it as excellent, perfect and strategic. The hotel is situated right off the main piazza, making it central to everything and within walking distance to the train and bus station and the ferry terminal. Guests appreciate the convenience of the location with many restaurants, shops and attractions just minutes away on foot. The hotel's central location is also great for exploring Sorrento and the surrounding areas. While some guests mention that the hotel is located in a quiet and peaceful area, it is still convenient to key areas, especially the square. The hotel's staff also receives praise for their helpfulness and service. Overall, guests agree that Hotel Plaza's hyper central location is one of its biggest selling points.

Breakfast

Guests of Hotel Plaza rave about the breakfast offerings, using adjectives such as amazing, excellent, fabulous and wonderful. The breakfast buffet is described as having a good selection, many food choices and a wide range of options such as American, British and Continental. Guests also appreciate the quality of the breakfast with fresh, plentiful and delicious offerings. The breakfast room is generally described as nice with a good atmosphere, although a few reviewers mention issues with noise or limited space. Some guests note that changes to the breakfast menu throughout the week would be appreciated. Overall, the breakfast at Hotel Plaza receives high marks from reviewers.

Rooms

Hotel Plaza has modern and beautifully decorated rooms, ranging in size from small to spacious. Some guests noted that the rooms were a bit small and lacked desirable views, while others found them immaculate and comfortable. The decor was a mixed bag with some guests finding it vibrant and others finding it loud. The beds were consistently described as comfortable with daily towel and toiletry replenishments. Some guests felt that the bathrooms could be updated or were small. Noise was a common issue with some guests hearing noise from other rooms or outward-facing rooms having an undesirable view or noise. However, staff and cleanliness received high marks across the board. Some guests who had special requests, such as wheelchair accessibility or twin beds, found that the staff were accommodating. The hotel's location was also cited as a positive aspect. Overall, guests had mixed experiences with the size and noise level of the rooms, but many found them clean and comfortable.

Beds

As far as beds go, Hotel Plaza had mixed reviews. Some guests found the beds to be very firm and uncomfortable, while others raved about the comfortable mattresses and pillows. A few guests noted that the double bed was actually two single mattresses pushed together, which may not suit everyone's preferences. Others mentioned that the beds were either too hard or too soft for their liking with one guest specifically noting that the mattress was not particularly comfortable. However, some guests did praise the hotel for their bedding options, which can be customized through their app. Overall, it seems that the quality of the bedding at Hotel Plaza may vary from one room to another.

Cleanliness

Hotel Plaza prides itself on cleanliness with many guests commenting on how immaculate and spotlessly clean the property is. Some guests did complain that their rooms were not thoroughly cleaned, but overall the hotel was described as being very clean and modern. The staff were also praised for their attention to cleanliness with some saying that the hotel smelled amazing thanks to their efforts. While some guests mentioned issues with dust, mold and mosquitoes, these complaints were in the minority and most guests were happy with the cleanliness of the hotel. If you're looking for a clean and comfortable stay in a prime location, Hotel Plaza is definitely worth considering.

Staff

Hotel Plaza boasts an exceptional staff who consistently offer a warm and friendly welcome to all guests. The hotel's cleanliness and decor are also noteworthy, but it is the personal touch of the staff that truly sets the hotel apart. Guests frequently mention the helpful and accommodating nature of the staff with many praising their professionalism and attentiveness. The restaurant and bar staff are particularly commended with guests calling out names such as Matteo and Giuseppe for their exceptional service. Even when unfortunate incidents occur, such as guests misplacing their belongings, the staff make every effort to help and assist in any way possible. Reviews consistently highlight the welcoming and friendly demeanour of the staff, making Hotel Plaza a standout destination for visitors seeking a warm and personal experience.

Pool

The Hotel Plaza boasts two pools, one indoor and one outdoor with the rooftop pool being a standout feature offering stunning views of Naples Bay and the Vesuvius. Although some guests were disappointed that the outdoor pool was closed during their stay, the charming rooftop pool and sky bar made up for it. The pool area has limited space, but the sun loungers were frequently used by hotel guests. Some guests noted the lack of shade by the pool, but the bar area provided a shaded alternative. The rooftop pool may be petite, but it's perfect for refreshing after a long day of exploring. Additionally, the available light food menu, great drinks and sometimes live music add to the pool experience. The Hotel Plaza's proximity to the ferry terminal for Capri and its clean and modern facilities make it an excellent choice for visitors to Naples.

Rooftop Pool

The rooftop pool at Hotel Plaza is an absolutely fantastic feature according to guest reviews. Visitors loved the amazing sky bar with its unique and stunning views, even if it was only open for short hours. The pool on the roof was also a big hit with many praising the super views it provided. The rooftop terrace had a full bar and although some missed the saxophonist who played at night, there was still lovely music playing in the background. Guests found the pool and sky-bar lounge areas to be awesome and the brilliant rooftop bar was staffed by friendly and accommodating staff. All in all, the Hotel Plaza rooftop pool and bar just added something truly special to their stay.

Yes, Hotel Plaza has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.

No, a spa isn't available at Hotel Plaza.

No, Hotel Plaza doesn't allow dogs.

Yes, parking facilities are available at Hotel Plaza.

Yes, Hotel Plaza has a gym.

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