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DoubleTree by Hilton Hotel South Bend

South Bend , 123 N. Dr. Martin Luther King Blvd (Show on Map)

7.0

Good

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Info Located in the heart of South Bend, the DoubleTree by Hilton Hotel South Bend provides guests with a convenient location and outstanding service. Directly connected to the Century Center, the hotel is ideal for business travelers and event attendees. Guests can enjoy the indoor pool and free airport shuttle, while being greeted with a warm DoubleTree cookie upon arrival, creating a memorable experience. The hotel offers a variety of amenities, such as free WiFi, digital key access and connecting rooms, and maintains a non-smoking, pet-free environment. Additional facilities include an indoor pool, fitness center, business center and meeting rooms to accommodate leisure and business travelers. Dining options at the hotel include Baker's Bar and Grille, which serves a mix of American classics and modern favorites, an on-site Starbucks and room service. With its prime location, comfortable accommodations, and top-notch amenities, the DoubleTree by Hilton Hotel South Bend ensures a pleasant and unforgettable stay for all visitors.

Summary of reviewsThe DoubleTree by Hilton Hotel South Bend is regarded as having an excellent location, situated near various attractions and restaurants in the area. The breakfast offering received mixed reviews from guests with some praising the Starbucks bar and others finding it overpriced. The guest rooms also received mixed reviews with some noting issues with cleanliness and outdated decor, while others enjoyed clean and spacious accommodations. The staff received mixed reviews as well with some guests describing them as uncooperative or unfriendly, while others praised their attentive and professional service. The pool was a nice amenity, although the hot tub was out of order during some stays. Parking also received mixed reviews with some guests frustrated with having to pay for it. Overall, the hotel received mostly positive reviews from guests with some minor issues related to pricing and cleanliness.
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Categories

Hotel with Swimming Pool

The hotel's pool is currently closed.

Heated Pool Indoor Pool

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double Room with Two Double Beds - Non-Smoking A fridge is included in this room, along with a flat-screen cable TV.

Corner King Room - Non-Smoking This is a corner room.

King Room - Non-Smoking A fridge is included in this room, along with a flat-screen cable TV.

Junior King Suite - Non-Smoking Featuring a separate living area with a 27-inch cable TV, this suite also features a dining table for 6.

Double Room with Two Double Beds - Hearing Accessible/Non-Smoking This family room has air conditioning.

King Room - Disability Access This double room features air conditioning.

King Room- Hearing Accessible-Non-Smoking This double room features air conditioning, a tea and coffee maker and a TV. The unit offers 1 bed.

King Room - Disability Access- Waterview -Non-Smoking This double room features air conditioning, a tea and coffee maker and a TV. The unit offers 1 bed.

About DoubleTree by Hilton Hotel South BendSituated in the heart of South Bend, the DoubleTree by Hilton Hotel South Bend offers guests a convenient location with exceptional service. The hotel is directly connected to the Century Center, making it an ideal choice for business travelers and those attending events. With the St. Joseph River nearby, the Studebaker Museum, Memorial Hospital and the University of Notre Dame are all just a short distance away. The hotel also provides an indoor pool and free airport shuttle, ensuring a hassle-free stay for guests. Upon arrival, visitors are welcomed with a warm DoubleTree cookie, setting the tone for a memorable experience.

The DoubleTree by Hilton Hotel South Bend offers an array of amenities to make guests feel at home. Each room is equipped with modern conveniences such as free WiFi, digital key access and connecting rooms for larger groups. The hotel is entirely non-smoking and does not allow pets, ensuring a comfortable environment for all. Additional on-site facilities include an indoor pool, fitness center, business center and meeting rooms, catering to the needs of both leisure and business travelers alike.

For those looking to enjoy a delicious meal, Baker's Bar and Grille serves up a delightful selection of American classics and modern favorites, ranging from beer-battered cheese curds to ahi tuna. Guests can also grab a cup of coffee at the on-site Starbucks or take advantage of the available room service. With its convenient location, comfortable accommodations and exceptional amenities, the DoubleTree by Hilton Hotel South Bend promises a pleasant and memorable stay for all visitors.

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Guest Reviews

7.0

Good

Location

The DoubleTree by Hilton Hotel in South Bend boasts an excellent location according to guest reviews. The hotel is conveniently situated close to the Morris Performing Arts Center, making it ideal for guests attending concerts and shows. Visitors also appreciate the hotel's proximity to the Century Convention Center, making it a popular choice for events and business meetings. The surrounding area offers great restaurants and bars within easy walking distance and the hotel is near Notre Dame campus. Guests enjoy the beautiful location on the river and appreciate the staff's friendly service. Although some reviewers mention the high cost, most agree that the location makes up for it and they would gladly return if ever visiting South Bend again.

Breakfast

Guests at DoubleTree by Hilton Hotel South Bend seem to have mixed opinions about the breakfast offered at the hotel. While some think it's great, others find it overpriced or not up to par. The starbucks bar and yummy chocolate chip cookies seem to be a hit with many guests, while others feel that more fresh fruit and better coffee would have made the breakfast offering even better. Some guests were disappointed to find out that breakfast was not available on Mondays or only for premier Hilton members, while others enjoyed dining at the Bakers restaurant in the hotel for an early dinner. However, the staff were consistently praised for being kind, friendly and knowledgeable.

Rooms

The DoubleTree by Hilton Hotel South Bend has some mixed reviews regarding their guest rooms. While some guests reported issues with musty smells, outdated decor and cleanliness, others enjoyed clean and spacious rooms with comfortable beds and good views. The location and on-site facilities like Starbucks and the Bakers Bar and Grille were praised by guests, but some also found the hotel to be overpriced. Overall, the hotel could use some repairs and updates, but the staff received high marks for their friendliness and helpfulness.

Cleanliness

The DoubleTree by Hilton Hotel South Bend is a generally clean facility with some areas in need of attention. Many guests found their rooms to be clean and comfortable with some raving about the spotless cleanliness down to the baseboards. While some guests noted dusty surfaces or bathrooms in need of extra attention, overall the property was considered clean. However, a few guests did note incidents of fresh blood stains or leftover debris from previous occupants. The cleanliness of common areas like hallways and elevators was also noted with some mentioning a less than fresh smell due to a build-up of dirt and mold. Despite some instances of lower cleanliness, the hotel's facilities were generally considered clean and well-maintained.

Staff

The DoubleTree by Hilton Hotel South Bend's staff receive mixed reviews from guests with some describing them as uncooperative or unfriendly, while others rave about the attentive, professional and helpful staff. Many guests mention the hotel's great location and the convenience of the on-site bars, concourse and Starbucks. Despite some negative reviews, the majority of guests found the staff to be friendly, polite and accommodating. Some noteworthy staff members were identified by name, such as Mary, who was described as wonderful. Most notably, many guests said that the staff went above and beyond to ensure their comfort and safety during the pandemic, following Covid guidelines. The hotel did receive some criticism for dirty rooms and rude staff, but these instances were rare with most guests having an overall pleasant and positive experience with the hotel's staff.

Pool

The DoubleTree by Hilton Hotel South Bend has a pool on the property, which is a great amenity for guests to enjoy during their stay. While there were some reviews mentioning that the pool was closed or unavailable due to maintenance or repairs, there were also some positive comments about the spaciousness and temperature of the pool. Unfortunately, there were a few complaints about the high chlorine levels causing skin irritation, but overall the pool seemed to be a nice option for guests to relax and cool off during their visit. The hot tub, however, was mentioned multiple times as being out of order or closed, which was a disappointment for some guests who were looking forward to using this feature. Despite these setbacks, the hotel offers comfortable accommodations and friendly service for guests to enjoy.

Parking

Guests at the DoubleTree by Hilton Hotel South Bend had mixed reviews about the parking situation. While some guests were frustrated with having to pay $15 for parking and the inconvenient structure of the parking garage, others appreciated that their parking was comped by the hotel. A few guests also mentioned that the parking was not suitable for large vehicles like trucks. Despite some complaints, the hotel's central location was praised by many guests.

3 Star

If you're looking for a hotel that suits all your basic needs, the DoubleTree by Hilton Hotel South Bend might be the perfect fit. Although some guests noted that the hotel is outdated and may need a remodel for the price they paid, others found the accommodations to be very good. Some guests even rated their experience as four stars if it weren't for some issues with toiletries and housekeeping. While some guests did experience sleepless nights, the majority agreed that the hotel was decent and had an average high-end feel. However, some felt that the hotel was too expensive for its age and felt more like a Super 8 than a Hilton. A few guests even noted that they recently stayed at a 2-star motel for half the price and it was great in comparison. On the other hand, some guests found the building and staff to be nice and attentive, but felt that the pricing for parking and room service was dishonest. Overall, while the hotel may not be worth the money for some guests based on the price of the room, others would give the DoubleTree by Hilton Hotel South Bend another stay down the road.

Yes, DoubleTree by Hilton Hotel South Bend has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at DoubleTree by Hilton Hotel South Bend.

No, DoubleTree by Hilton Hotel South Bend doesn't allow dogs.

Yes, parking facilities are available at DoubleTree by Hilton Hotel South Bend.

Yes, DoubleTree by Hilton Hotel South Bend has a gym.

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