World > Europe > Belgium > Wallonia > Liege > Verviers > Hotels in Spa > Silva Hotel Spa-Balmoral

Silva Hotel Spa-Balmoral

Spa , Route De Balmoral 33 (Show on Map)

7.6

Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

We couldn't find available deals from this provider.

Double-check for availability on our partners' websites:

Alternatively, you can change dates or view all Hotels in Spa

Info

Summary of reviewsSilva Hotel Spa-Balmoral is situated in an ideal location, close to the city center and surrounded by beautiful forests and lakes. Guests can look forward to a satisfying breakfast with plenty of choices, although some found the quality to be average. The hotel offers a wide range of rooms with some offering spectacular views of the lake and forest. While cleanliness is a mixed bag, the hotel's staff is incredibly friendly and professional, making for a pleasant experience. The hotel's spa area offers a correct wellness experience, but access to some facilities may incur an extra cost. The swimming pool is enjoyable, although some improvements could be made. Families with children may not find the hotel to be the ideal destination due to limited access to the swimming pool. The beds are comfortable, although some guests experienced disappointment with the quality of bedding or pillows. While the hotel advertises itself as a 4-star luxury establishment, recent guest reviews suggest that it falls short of expectations, particularly in terms of poor cleaning standards. Despite this, the hotel's location and friendly staff make for a pleasant stay.
Show more

Categories

Luxury Hotel

Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Spa

Size of the spa facilities: Indoor area: 250 m² (2691 ft²) Outdoor area: 20 m² (215 ft²)

Spa facilities:

Indoor pool(s) - Number: 1

Heated pool(s) - Number: 1

Private massage and treatment room(s) - Number: 2

Sauna(s) - Number: 1

Steam room(s) / Hammam(s) - Number: 1

Hot tub(s) / Jacuzzi(s) - Number: 1

Private bath(s) - Number: 1

Relaxation Room(s) - Number: 1

Fitness area

Spa facilities opening hours: 07:00 - 20:00

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Location of the pool: Indoor pool

Is it a pool of special type?

Heated pool

When is the pool open? All year

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Comfort Twin Room This room features a bathroom with a shower and a bath, a safety deposit box and a flat-screen TV with satellite channels. It also comprises a fridge, a desk and private balcony overlooking the forest. Please note that this room does not accommodate extra beds or baby cots.

Lake side Executive room This quiet room has a seating area with a sofa bed and a private south-facing balcony with views of the valley.

Lake View Suite This suite comes with a private balcony offering a view of the valley It also has 2 bathrooms, 1 with a walk-in shower and 1 with a bath and shower. The suite is fitted with a sofa, a dining table and a microwave.

Design Room This spacious suite features a private balcony overlooking the forest or the Waarfaz Valley. It includes a bathroom with a rain shower and/or a bathtub. Please note that this room does not accommodate extra beds and maximum 1 baby cot. Please note that as you can see on the picture this room has an open bathroom.

Standard Single Room This room features a bathroom with a shower, a safety deposit box and a flat-screen TV with satellite channels. It also comprises a fridge, a desk and private balcony overlooking the forest. Please note that this room does not accommodate extra beds or baby cots.

About Silva Hotel Spa-Balmoral

Show Map

Guest Reviews

7.6

Good

Location

The Silva Hotel Spa-Balmoral is situated in an ideal location that guests have raved about in their reviews. It's conveniently close to the city center, making it a great starting point for hikes and outdoor adventures in the beautiful surroundings. Some guests preferred rooms with views of the lake, while others appreciated its proximity to the Franchorchamps-circuit and ample parking. The hotel is nestled in the serene atmosphere of the forest, providing a beautiful environment for a pleasant stay. Families loved the hotel's location behind it, which led to a large lake and forest, where children could play. The hotel's staff also received praise, making for an all-around pleasant experience.

Breakfast

Guests of Silva Hotel Spa-Balmoral can look forward to a satisfying breakfast with plenty of choices to suit all tastes. Reviews describe the breakfast as "very good" and "delicious," with a "great variety" of options available in buffet form. Some guests particularly enjoyed breakfast on the terrace, while others found the quality of the breakfast to be average or in need of improvement. Nevertheless, the majority of reviews praise the breakfast for its freshness, variety and tastiness. The hotel room itself is also noted as comfortable with good beds and plenty of pillows.

Dinner

Silva Hotel Spa-Balmoral offers an artisanal dinner in their restaurant, but some guests found the prices to be too expensive. While some praised the excellent service and delicious food, others found the staff unfriendly and the dinner options limited. Guests experienced long wait times and communication difficulties with the non-French speaking staff. Despite mixed experiences, some guests had an enjoyable and cozy dining experience. Overall, while the quality of the meals varied, the hotel did their best to adhere to COVID-19 safety rules.

Rooms

The Silva Hotel Spa-Balmoral offers a wide range of rooms that vary in size, decor and cleanliness, as remarked by guests. The majority of them praised the spacious, clean and comfortable rooms with good beds and nice bathrooms. Some had spectacular views of the lake and the forest and some had balconies or terraces. On the other hand, a few guests found the rooms old-fashioned or outdated with faulty equipment or poor maintenance and some even complained about dirty carpets, stained furniture or broken chairs. Accessible rooms for guests with reduced mobility are also available. Overall, the hotel offers a choice of attractive rooms with the added bonus of beautiful landscapes.

Beds

Guests of the Silva Hotel Spa-Balmoral can rest easy in the comfortable and spacious rooms with good beds and many pillows. Some guests even described the beds as "excellent". The overall quality of the bedding was also praised with many guests claiming that the beds were quite comfortable. However, a few reviewers did experience some disappointment with some mentioning bad quality bedding or pillows. Despite this, the majority of guests were happy with the comfortable and cozy beds, making them perfect for a good night's sleep during your stay at the hotel.

Cleanliness

Guests have mixed opinions on the cleanliness of Silva Hotel Spa-Balmoral. While some praise the hotel's impeccable hygiene and clean, large rooms, others are disappointed by the dirty and outdated facilities. Some guests note stains on carpets and bed covers, dusty wardrobes and dirty bathrooms. Several mention the need for refurbishment and updating of furniture and fittings. However, there are positive reviews of the spa area being clean and well-maintained. Overall, cleanliness seems to be a mixed bag with some areas being clean and others falling short of guests' expectations.

Staff

Silva Hotel Spa-Balmoral is well known for its incredibly friendly and professional staff. Many guests mentioned that the personnel was welcoming, accommodating and always had a smile on their face. The reception and restaurant staff were described as being attentive and responsive to guests' needs. However, some guests did note that not all staff members spoke English or French well, which could make communicating difficult. Despite this, most guests were impressed by the staff's warm and hospitable demeanor, which made their stay at the hotel a pleasant experience. Guests also praised specific members of staff, such as Cosmina, who was described as being courteous and polite. The hotel's location received mixed reviews, but the excellent service provided by the personnel more than made up for any shortcomings.

Spa

Silva Hotel Spa-Balmoral is a great choice for those who love wellness as it offers a spa area with sauna, jacuzzi and a large swimming pool. However, some guests were disappointed with the limited space and the fact that access to the spa wasn't included in the reservation. The hammam was also mentioned to not be warm enough. Despite this, there were positive feedbacks on the quality of treatments, though it was mentioned that they need to be paid for separately. The spa was found to be immaculately clean and well-maintained, but unpleasant smells in the spa area were mentioned in some reviews. The swimming pool was undergoing renovations during some stays, but it was still pleasant to use. Some guests also appreciated the proximity to the thermal baths of Spa. However, it was mentioned that the spa area could get crowded with visitors and children. Overall, the hotel provides a correct wellness experience, but access to some spa facilities may incur an extra cost.

Pool

Silva Hotel Spa-Balmoral offers a good swimming pool with some guests calling it large and pleasant. The indoor and heated pool has a jacuzzi for added relaxation. However, some guests noted that the pool can be cold and there were no towels available at times. The hotel seems to have strict rules for children with limited times for them to swim. Some also mentioned that the pool area could use some renovation. Despite this, guests were able to enjoy the pool, spa, sauna and various treatments offered by the hotel's wellness area. Overall, the swimming pool at Silva Hotel Spa-Balmoral was an enjoyable part of the guests' experience, although some improvements could be made.

Family

Silva Hotel Spa-Balmoral, while offering spacious and accessible rooms, may not be the ideal destination for families with children. The swimming pool is only accessible to kids during limited hours in the morning and evening with several reviews expressing disappointment and frustration that children are not allowed in during the day. The water temperature is also noted to be quite cold, adding to the disappointment for kids hoping to take a swim. Several guests with children expressed disappointment and frustration with this policy with some even opting not to return to the hotel due to this restriction. However, some guests still managed to enjoy a memorable stay with their children with the peaceful atmosphere proving to be a welcome break for families experiencing stress. Overall, while Silva Hotel Spa-Balmoral may not provide an optimal experience for families with children, it may still be a great option for those seeking a relaxing, adult-focused getaway.

4 Star

The Silva Hotel Spa-Balmoral has received mixed reviews from guests regarding its four-star rating, facilities and services. Some guests have reported that the hotel is not worth the price and does not live up to its star rating. They have criticized the aging furnishings, lack of access to the spa despite booking and cleanliness issues. Others have praised the hotel's convenient location for events and the quality-price ratio. Despite these varying opinions, many guests have expressed disappointment with the hotel's level of service, which they feel does not match the four-star standard.

Luxury

Silva Hotel Spa-Balmoral may advertise itself as a 4-star luxury establishment, but according to recent guest reviews, it falls short of expectations. Many reviewers feel that the price tag does not match the experience with some even suggesting that the hotel is only deserving of 2 or 3 stars. One major complaint is the poor cleaning standards, which some guests found shocking for a 4-star hotel. With that being said, there were some positive aspects of the hotel that guests enjoyed. Its location provided stunning views of the lake from comfortable and stylishly designed rooms. Additionally, the staff were friendly and accommodating, making for a pleasant interaction throughout the guest's stay. Overall, while there were highlights to Silva Hotel Spa-Balmoral, some guests left feeling underwhelmed and disappointed.

Yes, Silva Hotel Spa-Balmoral has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Silva Hotel Spa-Balmoral. For more information, read the answers to the Spa questionnaire

Yes, Silva Hotel Spa-Balmoral welcomes dogs.

No, parking facilities aren't available at Silva Hotel Spa-Balmoral.

Yes, Silva Hotel Spa-Balmoral has a gym.

More Options