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The Cornwall Hotel Spa & Lodges

St Austell , Pentewan Road, Tregorrick (Show on Map)

8.3

Very Good

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Summary of reviewsThe Cornwall Hotel Spa & Lodges is a beautiful and peaceful location, conveniently located for those visiting attractions like the Eden project and Mevagissey. The breakfast experience was mixed with some guests enjoying the diverse selection while others found the cooked breakfast orders slow and portions too small. The dinner experience was also mixed with some guests praising the food while others experienced issues with orders and rude waitresses. The rooms were generally spacious, clean and comfortable, although some areas could do with a deep clean. The staff were consistently friendly and helpful with excellent service. The spa facilities were praised, although some guests felt that the jacuzzi and infinity pool could do with some investment. The swimming pool was a highlight for most guests, although it can get busy with classes. Parking was functional but had some minor drawbacks. The hotel is family-friendly, although improvements could be made to accessibility and noise levels. The beds were generally comfortable, although improvements could be made to ensure a consistently comfortable experience for all guests.
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Hotel with Infinity Pool

Within the tranquil confines of The Cornwall Hotel Spa & Lodges, guests discover an indoor infinity pool located on the ground floor. The pool serves as a serene oasis, with expansive views overlooking the hotel's lush gardens. As part of the hotel's spa, this infinity pool offers an immersive experience in tranquility, providing a serene setting for guests to unwind and rejuvenate.

The Cornwall Spa presents an opportunity for guests to reconnect with their inner selves. Housed within an old walled garden, the spa, along with the infinity swimming pool and gym, provides a secluded and peaceful retreat. Here, amidst the beauty of nature and the calming ambiance, guests can find true relaxation, making their stay at The Cornwall Hotel Spa & Lodges a memorable wellness journey.

Hotel with Spa

Escape to The Cornwall Hotel Spa & Lodges for a rejuvenating getaway. Surrounded by the beautiful Cornish countryside, the spa offers a range of amenities for guests to relax and unwind, including an infinity swimming pool, a fitness suite, a steam room and a walled garden. Indulge in spa treatments using natural Caudalie products, including massages, facials, and manicures/pedicures. The spa offers options for both spa days and breaks, allowing guests to fully immerse themselves in the experience and escape from the everyday regardless of the duration of their stay.

Hotel with Swimming Pool

Nestled in the heart of a lush estate, The Cornwall Hotel Spa & Lodges presents an oasis of tranquility in a bustling world. The state-of-the-art fitness suite, located in a beautifully converted stable block, is just a leisurely walk through the wooded parkland away from the main hotel area. The fitness suite and swimming pool offer a peaceful retreat for guests seeking relaxation and rejuvenation.

The swimming pool at The Cornwall Hotel Spa & Lodges is designed to harmonize with nature. The infinity pool features retractable glass doors, allowing for stunning garden views while swimming. The pool caters to both adults and families, with designated time slots for each group. Adult-only swimming is available from 7am to 9am and 6pm to 8:45pm (closing at 7:45pm on weekends). Family swimming is offered daily from 9am to 6pm, though hours may vary during school holidays.

For those interested in aqua-based fitness classes, the hotel offers Aqua Aerobics and Aqua Zumba. Aqua Aerobics provides a full-body workout in a pressure-reducing water environment every Monday from 5:30pm to 6:15pm. Aqua Zumba, a spirited exercise for body and soul, takes place every Thursday from 9:15am to 10:15am. With its picturesque setting and a wide range of leisure facilities, The Cornwall Hotel Spa & Lodges guarantees an unforgettable experience for all its guests.

Infinity Pool Heated Pool Indoor Pool

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel near Golf Courses

Historic Hotel

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

Hotel for Yoga

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Luxury Double or Twin Room Luxury Double or Twin Room Located on the woodland estate with partial views across the parkland, this spacious room has a balcony, funky wall paper and a traditional large luxury bathroom with a shower over the bath.

Superior Double Room Located in the woodland estate with views across the parkland, this spacious room includes a balcony, funky wall paper, a contemporary open plan bedroom and a bathroom with a separate toilet. Cannot be sold as twin rooms.

Standard Double Room This room is located within the original White House building of The Cornwall Hotel, Spa & Estate. Each bedroom maintains its original features with a decorative fireplace and Victorian shuttered windows. Also included is a flat-screen TV and complimentary WiFi. Please note that these rooms do not have balconies and some have a walk-in shower and no bath.

Two-Bedroom Lodge Like a small hamlet on the fringes of The Cornwall Estate, this 5-star self-catering woodland holiday homes blends seamlessly into the natural environment. French windows lead out onto a balcony, where you can take in the exceptional views of the sweeping parkland. This chalet sleeps 6 people, (4 adults and 2 small children under the age of 10 years) with 1 double en suite, 1 twin/double and a sofa bed in the open-plan lounge. Please note that the check-in time for this chalet is from 16:00 and check-out is at 10:00. There is a 24-hour reception.

Three-Bedroom Lodge Like a small hamlet on the fringes of The Cornwall Estate, this 5-star self-catering woodland holiday homes blends seamlessly into the natural environment. French windows lead out onto a balcony, where you can take in the exceptional views of the sweeping parkland. This chalet sleeps 8 people, (6 adults and 2 small children under the age of 10 years) with 1 double en suite, 2 twin/double rooms and a sofa bed in the open-plan lounge. Please note that the check-in time for this chalet is from 16:00 and check-out is at 10:00. There is a 24-hour reception.

Two-Bedroom Lodge with Hot Tub Like a small hamlet on the fringes of The Cornwall Estate, this 5-star self-catering woodland holiday homes blends seamlessly into the natural environment. French windows lead out onto a balcony, where you can take in the exceptional views of the sweeping parkland. This chalet sleeps 6 people, (4 adults and 2 small children under the age of 10 years) with 1 double en-suite, 1 twin/double and a sofa bed in the open-plan lounge. Please note that the check-in time for this chalet is from 16:00 and check-out is at 10:00. There is a 24-hour reception. The hot tub is only available for use from the second day of the stay.

Three-Bedroom Lodge with Hot Tub Like a small hamlet on the fringes of The Cornwall Estate, this 5-star self-catering woodland holiday homes blends seamlessly into the natural environment. French windows lead out onto a balcony, where you can take in the exceptional views of the sweeping parkland. This chalet sleeps 8 people, (6 adults and 2 small children under the age of 10 years) with 1 double en suite, 2 twin/double rooms and a sofa bed in the open-plan lounge. Please note that the check-in time for this chalet is from 16:00 and check-out is at 10:00. There is a 24-hour reception. The hot tub is only available for use from the second day of the stay.

Two-Bedroom Lodge Standard Guests will have a special experience as this holiday home offers a pool with a view. Featuring a private entrance, this holiday home is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-fitted kitchen. The holiday home also has a barbecue. This holiday home features a washing machine, a tea and coffee maker, flat-screen TV, as well as wine/champagne for guests. The unit offers 3 beds.

About The Cornwall Hotel Spa & Lodges

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Guest Reviews

8.3

Very Good

Location

The Cornwall Hotel Spa & Lodges is situated in a beautiful and peaceful location, surrounded by lovely countryside views. Guests have appreciated the quietness of the area, but also being near the center of St Austell which is an easy drive. The hotel is conveniently located for those visiting attractions like the Eden project and Mevagissey, which provides stunning coastal walks. Many guests have also noted that the location is great for running and cycling. The property is easy to find and guests have praised the friendly staff and facilities available. If you're looking for a relaxing stay away from it all, this hotel is the perfect immersive location.

Breakfast

Guests staying at The Cornwall Hotel Spa & Lodges had mixed reviews about the breakfast experience. Some guests thoroughly enjoyed the delicious and diverse selection on the buffet table, while others found the cooked breakfast orders to be slow in arriving and the portions too small. Some guests found the chairs too low, while others mentioned the attentive staff who were friendly and helpful. The quality of the food and beverages was described by most guests as high with some even recommending the Cornish breakfast as amazing. Although there were some staff shortages resulting in delays in replenishing the buffet and taking orders, most guests found the breakfast to be good value for the money. Overall, the breakfast experience at The Cornwall Hotel Spa & Lodges was lovely and worthwhile with a range of options on the continental and cooked menu.

Dinner

The Cornwall Hotel Spa & Lodges offers a mixed experience when it comes to dining. While some guests praise the lovely and delicious food available at both dinner and breakfast, others have experienced issues such as getting their order wrong on multiple occasions, encountering rude and surly waitresses and receiving slimy rocket salads. The main meals were sometimes cold and the menu was limited for dinner, leading to mixed reviews about the restaurant. Room service, on the other hand, was timely and delicious. While some guests found the food overpriced for what it was, others thought it was amazing and of very high quality. Overall, the range of choices and staff's accommodation of special dietary needs were highly appreciated.

Rooms

The Cornwall Hotel Spa & Lodges boasts lovely, spacious and clean rooms with comfortable beds and pristine accommodation. Some rooms even come with balconies and beautiful views. Although some areas may appear a little dated, the rooms are generally well equipped and furnished. While most guests enjoyed their room and found them amazing, a few had issues with poor room cleaning, dusty rooms and staining on walls. However, the hotel makes every effort to ensure quiet and peaceful stays, making it great for star gazing on dark skies. Overall, the excellent and spacious rooms, furnishings and large bathrooms make The Cornwall Hotel Spa & Lodges an excellent choice for a comfortable and relaxing stay.

Beds

Guests at The Cornwall Hotel Spa & Lodges have said that the beds in the hotel are generally comfortable and provide a good night's sleep. Many reviewers mentioned the "very comfortable" beds and "lovely comfy rooms". However, a few guests experienced issues such as the double bed being made up of two singles pushed together which resulted in an uncomfortable middle ridge. Some guests also complained about the beds being either too soft or too hard with settlement causing dents and a hump in the middle. Some guests mentioned issues with the bedding, such as blood stains and brown marks on the duvets, lumpy pillows and freezing sheets. Overall, while the majority of guests enjoyed a comfortable stay in the hotel beds, improvements could be made to ensure a consistently comfortable experience for all guests.

Cleanliness

The Cornwall Hotel Spa & Lodges boasts of pristine accommodation, making it an excellent destination for those who value cleanliness. The rooms are very clean and wonderfully maintained both inside and out. However, some guests have raised issues with cleanliness in certain areas of the hotel, such as the spa and swimming pool facilities, which are reported to be poorly maintained. Some guests also noted the presence of spider webs, dust and even stained walls in their rooms. While some areas could do with a deep scrub, the majority of the guests noted that the rooms and common areas were clean and comfortable, making for a convenient stay.

Staff

Guests of The Cornwall Hotel Spa & Lodges have consistently noted that the staff of the hotel are incredibly friendly and helpful. They have mentioned that the staff are well trained, professional and accommodating in various areas of the hotel such as the bar, restaurant and reception. Some guests felt that younger staff could benefit from additional training, but overall, guests have experienced positive interactions with the staff. The quality of service also seems to be excellent with many guests stating that the staff went above and beyond to make their stay enjoyable.

Spa

The Cornwall Hotel Spa & Lodges boasts a lovely spa with superb facilities for guests to enjoy. From massages to spa treatments, the spa has something for everyone. The pool, jacuzzi and sauna were praised by guests who found them to be a great way to relax. While some guests loved the spa, others felt that it was a bit average and could use some improvement in terms of cleanliness and availability of slots for massages. Nevertheless, most guests found the spa to be a great added bonus to their stay. The hotel also has other fitness centers and a great restaurant with lovely food. Overall, the facilities across the hotel and spa were excellent and provided great value for money.

Pool

Guests at The Cornwall Hotel Spa & Lodges have raved about the amazing swimming pool with several reviews mentioning its warm water temperature and gorgeous layout. However, some had issues with limited seating and insufficient parking. The pool was a highlight for most with the indoor, heated and infinity options being particularly enjoyed. The hot tub was also a favourite, especially in the autumn weather. Guests did note that the pool can get busy with classes sometimes limiting access and the occasional cleaning causing a disturbance. Overall, the swimming pool and spa facilities were praised as a lovely way to relax, although parents may want to be aware that children can sometimes take over the space.

Parking

The Cornwall Hotel Spa & Lodges offer convenient and accessible parking for guests, although there are a few minor drawbacks guests should be aware of. While there is free parking available, some guests found that there were only one parking space per lodge and that the car park was a bit of a distance from the hotel entrance. Also, part of the car park was not tarmaced and insufficient lighting was a concern for some. However, the location is good and the hotel is clean and convenient. Though there were only two handicap parking bays, the hotel is self-contained and guests can easily park their cars. On the other hand, some guests found that having to carry heavy bags to the lobby was a downside of the parking system. In the spirit of forward thinking, one guest suggested that the hotel could install EV charge points in the service yard to cater to future guests. Overall, parking at The Cornwall Hotel Spa & Lodges seems to be a mixed bag but still functional for guests.

Family

The Cornwall Hotel Spa & Lodges is a fabulous family-friendly destination with plenty of space for everyone. The lodges are spacious, clean and well-equipped, making them perfect for families with teenagers. However, the hotel could improve its accessibility with more wheelchair ramps. Unfortunately, there were a few instances where guests did not follow parking rules and others with dogs were too noisy. Additionally, the restaurant did not have kid's plates, but the staff was accommodating. The pool can get busy with children, which may be frustrating for adults wanting to relax, but the hotel grounds and spa facilities help round out the family experience. Despite a few hiccups, The Cornwall Hotel is a great place for a family weekend away.

Rooms with Jacuzzi / Hot-Tub

The Cornwall Hotel Spa & Lodges offers a range of spa facilities, including a swimming pool, sauna, steam room and jacuzzi. However, some guests feel that the jacuzzi could do with some investment as it was very cold instead of hot. On the other hand, some guests enjoyed the hot tub, especially for the autumn weather. Unfortunately, the infinity pool, which is supposed to be a hot tub, was also freezing cold. Regardless of these comments, many guests found the rooms to be comfortable and the spa facilities excellent, although one guest did mention that the whirlpool had a funny smell to the water.

Yes, The Cornwall Hotel Spa & Lodges has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Indoor Pool.

Yes, a spa is available at The Cornwall Hotel Spa & Lodges.

No, The Cornwall Hotel Spa & Lodges doesn't allow dogs.

Yes, parking facilities are available at The Cornwall Hotel Spa & Lodges.

Yes, The Cornwall Hotel Spa & Lodges has a gym.

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