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Hotel Santana

St. Paul's Bay , Triq Il - Maskli (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Santana is a great choice for travelers looking for a conveniently located hotel that offers a range of amenities. The indoor pool and spa area are generally well-maintained and enjoyable with some guests praising the rooftop pool for providing stunning views. The hotel's location is praised as it is close to the main bus station, beach and marina walk, making it easy for guests to explore Malta. The hotel offers a decent dining experience with a variety of different dishes and types of food to choose from. Overall, the hotel provides clean and comfortable rooms, albeit with varying sizes and views. Guest reviews largely note the hotel's cleanliness, although there have been some minor issues in certain areas. In general, the staff is a highlight of the hotel, described as kind, helpful, professional and friendly. The hotel is also great for families with spacious family rooms and amenities like a children's play area. While some guests have criticized the four-star rating of the hotel, most guests found it to be a good value for their money, especially when considering its amenities. Finally, the hotel provides good nightlife options, although guests looking for peace and quiet should request a room away from noisy areas.
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Hotel with EV Charging Stations

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool Rooftop Pool Panoramic View Pool Outdoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Cheap Hotel

Accessible Hotel

Hotel with Gym

Hotel for Yoga

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Hotel with Rooftop Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double or Twin Room Featuring free WiFi, this air-conditioned room includes a balcony, a TV, and an electric kettle. The private bathroom has free toiletries and a hairdryer.

Studio Features a traditional Maltese stone archway separating the bedroom and the dining/living area and free WiFi. Also offers a TV, minibar and tea/coffee making facilities and features a balcony.

Triple Room Featuring free WiFi, this air-conditioned room features a balcony, TV, and an electric kettle. The private bathroom has free toiletries and a hairdryer.

Quadruple Family Room The spacious family room features air conditioning, a minibar, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 4 beds.

Comfort Double or Twin Room Featuring free WiFi, this modern air-conditioned room includes a balcony, a TV, and an electric kettle. The private bathroom has free toiletries and a hairdryer.

Comfort Triple Room Featuring free WiFi, this modern air-conditioned room includes a balcony, a TV, and an electric kettle. The private bathroom has free toiletries and a hairdryer.

Economy Double Room This small, air-conditioned room has a private bathroom. No balcony

About Hotel Santana

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Guest Reviews

7.8

Good

Location

Hotel Santana has a great location, perfect as a base for exploring the island. It is strategically situated close to the main bus station, making it easy to get around Malta with no hassle. Guests can enjoy the proximity to the beautiful promenade, beach and marina walk with lots of restaurants. The hotel is also conveniently located near shops, cafes and bars. Although the surrounding area may not look great, it offers a peaceful haven away from the hustle and bustle of the city. The hotel offers a great view from its rooftop and has good parking opposite. Guests can park for free and without difficulty. The location is also handy for those who want to go sightseeing with buses going to almost all directions just a few steps away from the hotel's door. Overall, Hotel Santana is an excellent choice for travelers who want to be near the bus terminal and everything they need for a comfortable and hassle-free vacation.

Breakfast

Guests staying at Hotel Santana have had mixed reviews about the breakfast on offer at the hotel. Some have found the breakfast to be rich, varied, fresh and delicious with many different options to choose from, including hot dishes, fruits and vegetables, whilst others found it monotonous and lacking in quality. Despite the varied opinions, guests did agree that the breakfast and dinner options were acceptable with certain drinks being included in the half-board package. Location-wise, the hotel is commended as it is close to the bus station and Bugibba Square. Overall, Hotel Santana seems to be a reasonable option for those seeking decent breakfast and dinner options, as part of a half-board package.

Dinner

Hotel Santana offers a variety of dining experiences with a great selection of food for breakfast, lunch and dinner. The buffet-style dinner includes perfectly cooked meals with plenty of options to choose from. Guests can enjoy free wine and beer with their meals as well. However, some reviews noted that the quality of the food during dinner was not always good and the drinks were stagnant at times. Some guests also complained about limited choices, bland and disgustingly below-average food and even food poisoning. On the other hand, there were fantastic dinner experiences with every dinner being different and the food being delicious and had a wide selection. Overall, Hotel Santana offers a decent dining experience with loads of different dishes and types of food to choose from.

Rooms

Hotel Santana offers a variety of room sizes and types with some guests finding their rooms to be clean and spacious, while others found them to be small and disappointing. Some rooms have impressive views, while others have views of unappealing pipes and electric cables. Despite this, the hotel generally maintains a high level of cleanliness, although some guests noted areas for improvement. Some rooms include nice amenities like tea facilities and minibars, while others lack efficient plug outlets or have dated furniture. Some guests found the beds to be comfortable, while others found them to be too small or single. Overall, the hotel offers clean and comfortable rooms, but guests should research their room type and view options before booking.

Beds

According to guest reviews, the beds at Hotel Santana have received mixed feedback. Some guests found the beds to be comfortable and of a good size, while others complained of uncomfortable mattresses and squeaky frames. There were specific complaints about uncomfortable single beds and broken bed frames. Additionally, some guests found the quality of the linen to be awful. On the other hand, other guests specifically praised the comfortable beds and bedding. However, some guests found that the double beds consisted of two single beds pushed together, which made sleeping uncomfortable as the mattresses kept moving apart. A common complaint across guests was the lack of plugs near the beds to charge phones. Overall, guests have had varying experiences with the beds at Hotel Santana.

Cleanliness

Based on guest reviews, Hotel Santana is generally considered to be a clean hotel with many guests praising the cleanliness of their rooms. However, there were some instances where guests found issues with cleanliness such as dirty bedding or hair in the pool. Some guests also noted that the cleaning service could be improved with some rooms not being properly cleaned. Despite this, many guests still found their rooms to be very clean and comfortable. The hotel also has a spa and pool, but some guests found that these areas could be cleaner. Overall, while there were some minor issues with cleanliness, Hotel Santana largely lived up to guests' expectations in this regard.

Staff

Guests of Hotel Santana agree that the staff is a highlight of their stay. Many reviews mention the kind and helpful nature of the staff, as well as their professionalism and friendliness. The hotel receptionist is frequently praised for being amazing and accommodating to guests. Additionally, the waiters in the restaurant are described as polite and effective while the day-shift staff is said to be guest-focused and always willing to help. The multilingual staff also stands out with some members speaking French and Hungarian. The hotel's location is also praised with the staff being described as helpful in navigating the area. Overall, guests comment that their stay is made all the better by the staff and their commitment to excellent customer service.

Spa

Hotel Santana offers guests the ultimate relaxation experience with their impressive spa facilities. The indoor pool and heated jacuzzi are highlights for many guests with some praising their cleanliness and maintenance. However, there were some complaints about the temperature of the jacuzzi and the fact that the sauna was not working during their stay. It is important to note that the sauna comes with an additional charge. Despite this, some guests were able to take advantage of the various wellness services, including massages. The rooftop pool was also highly rated, offering guests stunning views of the surrounding area. Overall, the spa facilities at Hotel Santana are a great addition to this 4-star hotel and provide guests with a range of options for relaxation and rejuvenation.

Pool

Hotel Santana offers a variety of pool options, including a rooftop pool that is open all the time, a nice and clean indoor pool and a heated pool. The indoor pool could have been warmer, but the children still enjoyed it. Some guests reported that the pool area needed cleaning and that the indoor pool was full of shouting children. The outdoor pool and terrace area were closed during some stays. The rooftop pool provided a beautiful view, but the water was sometimes freezing. There were also reports of cold water and malfunctioning equipment in the indoor pool and Jacuzzi. Despite the issues, the pool facilities added to the cozy and enjoyable stay at Hotel Santana.

Parking

Guests have praised the 'Hotel Santana' for its parking facilities. The hotel offers a large, free parking lot right in front of the hotel, making it easy for guests to park their cars without any hassle. The location of the hotel is perfect for exploring the island with many guests appreciating the convenient parking facilities. Additionally, some guests have mentioned the availability of EV charging stations, adding to the overall ease of parking at the hotel. Overall, it seems that guests have had no issues with parking during their stay at the 'Hotel Santana'.

Family

Hotel Santana offers a range of amenities that are great for families. They have spacious family rooms with balconies, comfortable beds and good cleaning services. The hotel also has a buffet included in their half-board package and they even have an aquarium with a large and interesting children's play area. However, some guests complained about having to pay extra for their kids and the fact that some food items are only available for children. The hotel caters to both young and old and offers opportunities to enjoy a memorable short holiday with the whole family. Some guests even spent their birthdays at the hotel. However, some complaints arose due to long waits during dinner due to the high number of elderly guests. Nevertheless, Hotel Santana offers enough space, amenities and activities to make for a pleasant stay.

Nightlife

Hotel Santana is situated in a lively area with plenty of bars and restaurants for guests to enjoy. One of the highlights of the area is a bar with live music and very affordable prices. However, guests should be aware that some rooms, especially those on the ground floor close to the restaurant and karaoke, can be noisy until late at night. Overall, the hotel's location provides good nightlife options, but guests looking for a peaceful night's sleep should request a room away from the noise. In terms of dining, the breakfast and dinner buffets are busy and can result in long lines at the small buffet, but there are plenty of other restaurants in the area to choose from.

4 Star

Hotel Santana's four-star rating has been a topic of debate among guests. While some found it to be a fantastic four-star hotel with good value for money, others disagreed, saying that it is not a four-star hotel in terms of facilities and services provided. Some guests were disappointed with the technical design of the hotel and some complained about the lack of slippers in rooms. Despite these criticisms, some guests found Hotel Santana to be a good value for their money with comfortable rooms and a spa access. However, guests missed its library/computer room. Overall, Hotel Santana may not meet everyone's expectations of a four-star hotel, but it is still a good option for those looking for an affordable hotel with good amenities.

Rooftop Pool

The rooftop pool at Hotel Santana is a must-see attraction for any traveler. Situated on the hotel's rooftop, guests are treated to a stunning view of the surrounding area while enjoying a refreshing swim. Some guests also had the chance to see the indoor pool as well during their stay.

Despite being an exceptional hotel, some guests found the access to the rooftop pool to be a bit of a challenge. But the stunning view and relaxing atmosphere more than make up for it. Visitors have also mentioned the rooftop pool as a bonus and highlight of their stay at the hotel. So, if you're planning a trip to this area, don't miss out on the chance to experience the remarkable rooftop pool at Hotel Santana.

Outdoor Pool

Hotel Santana offers guests a range of excellent facilities, including a spa and pool area. While some guests have commented that the water in the indoor pool can be chilly, those who ventured to the outdoor pool on the hotel's rooftop were treated to beautiful views. Unfortunately, it seems that access to the outdoor pool and terrace area may be limited at times with some reviewers noting that it was closed during their stay. However, guests who do have the opportunity to use the outdoor pool and rooftop terrace are in for a treat. A few guests even went so far as to visit both the indoor and outdoor pools during their stay. While access to the pool area may be restricted after 8 pm, the overall consensus is that Hotel Santana's facilities and rooms are of a very high standard.

Indoor Pool

Guests have mixed reviews about the indoor pool at Hotel Santana. Some guests found it very beautiful and enjoyed the heated and cool indoor pool with Jacuzzi. However, some guests complained that the pool was not warm, the Jacuzzi was cold and there were kids shouting inside the pool. Some guests also mentioned that the water was not clean and some hair needed to be removed. Nevertheless, some guests found the indoor pool quiet and hot and enjoyed it a lot.

Yes, Hotel Santana has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Hotel Santana.

No, Hotel Santana doesn't allow dogs.

Yes, parking facilities are available at Hotel Santana.

Yes, Hotel Santana has a gym.

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