Serenè Resort
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Summary of reviewsSerenè Resort is a great vacation spot for families with children, offering a variety of activities for both kids and adults. The hotel's 'Serenino' child service staff is praised for their excellent services and the hotel boasts amazing playgrounds, making it an exceptional vacation spot for families traveling with little ones. The hotel offers a range of dining options for their guests with the gourmet portions at 'Il Gusto' being truly excellent. The lavish dinner spread at the central restaurant was also praised for being rich, varied and plentiful. While some guests had negative experiences with the dining room and its canteen-like atmosphere, the majority of guests were pleased with the food and the welcoming environment attributed to the cordiality and kindness of the staff. The service provided by the staff is top-notch with the animation team being engaging and professional. Although some guests had criticisms regarding the lack of customer attention and organization, the majority of guests felt welcomed by the accommodating staff. While some areas could use improvement, the hotel's cleanliness is generally satisfactory. Overall, Serenè Resort offers a great location for families seeking a relaxing and entertaining vacation spot with their children.
Categories
Luxury Resort
Beachfront Resort
What is between the hotel and the beach?
Nothing. The beach is directly accessible from the hotel
Answers last updated by our editors
Resort near The Beach
Resort with Spa
Family Friendly Resort
Dog Friendly Resort
Resort with Swimming Pool
Children's Pool Pool Water Slide Pool Lap Lanes Outdoor Pool
Resort with Parking
Accessible Resort
Resort with Gym
Resort with Tennis Courts
4-Star Resort
Resort with Outdoor Pool
Resort with Pool Lap Lanes
Resort with Pool Water Slide
Resort with Children's Pool
Guest Reviews
Serenè Resort is a hotel that offers a range of dining options for their guests. Lucky guests were able to book the two restaurants - 'Il Gusto' and the beachfront restaurant with the former serving gourmet portions that were truly excellent. Breakfast and all other meals were also reported to be super abundant and with plenty of variety with everything always fresh and delicious. The lavish dinner spread at the central restaurant was also praised for being rich, varied and plentiful - perfect for satisfying all tastes. However, there were some negative reviews mentioning that the experience in the restaurants was not always good. Some guests had to slalom between tables to eat or deal with confusing lines to get food. The buffet-style spread was also sometimes not well-covered and not served by the waiters which raised concerns about hygiene. Some guests also thought that the food was lacking and recycled or found inconsistencies in the quality of dishes served. A few mentioned that the staff didn't follow proper covid protocols and some even pointed to issues with dish cleanliness. Some also expressed disappointment with the dining room and its canteen-like atmosphere with nonexistent table settings and no hot water for tea.
At Serenè Resort, guests can expect cozy accommodations, although some of the rooms may be in need of a refresh. While a few reviews mentioned that the rooms were dated and on the smaller side, most guests were impressed with the cleanliness and comfort of their lodgings. A few unfortunate visitors encountered some unwanted critters in their rooms, but overall the hotel seemed to maintain a good standard of hygiene. Overall, while the rooms could benefit from an update, guests were still pleased with their stay at Serenè Resort.
Guests have had mixed experiences with the cleanliness of Serenè Resort. While some have noted that the hotel is structurally old, they've still found the beach and sea to be clean. However, some reviews have pointed out that the cleanliness of the rooms and dishes could be better. There have also been complaints about the poor housekeeping service with some guests reporting unchanged linens throughout their stay. A few guests have even noted the presence of mosquitoes and squished bugs on the walls. Overall, while some areas could use improvement, the hotel's cleanliness is generally satisfactory.
Serenè Resort is home to some of the friendliest and attentive staff around. The service provided by the staff is top-notch with the excellent food and welcoming environment being attributed to the cordiality and kindness of the staff. The animation team was engaging and professional, making the stay even more enjoyable. Among the staff, especially Filippo MURACA and Francesco Bona stood out for their professionalism, discretion and kindness. Although there were some criticisms regarding the lack of customer attention and organization, the majority of guests felt welcomed by the accommodating staff. From the animation team to the hosts and waitstaff, the Serenè Resort staff went above and beyond in offering an unforgettable stay.
Serenè Resort is an excellent vacation spot for families with children. The hotel provides a great variety of activities for both kids and adults, offering the perfect opportunity for families to relax and enjoy themselves. The hotel's 'Serenino' child service staff is praised for their excellent services and the 'impeccable' bottle-feeding facility provided. Moreover, the hotel boasts amazing playgrounds, specially designed for kids, making it an exceptional vacation spot for families traveling with little ones. Although some guests felt that the hotel didn't cater much to one-year-olds, overall, Serenè Resort offers a great location for families with children and travelers with pets will also appreciate the hotel's dog-friendly services. We wholeheartedly recommend this hotel to all families seeking a relaxing and entertaining vacation spot with their children.
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Dinner
Rooms
Cleanliness
Staff
Family
Yes, Serenè Resort has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Lap Lanes, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at Serenè Resort.
Yes, Serenè Resort welcomes dogs.
Yes, parking facilities are available at Serenè Resort.
Yes, Serenè Resort has a gym.
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