Alpenhaus Kazbegi Hotel & Restaurant

Stepantsminda 42.65267800, 44.64868200 , Marjanishvili Street 28 (Show on Map)
8.6
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsAlpenhaus Kazbegi Hotel & Restaurant is a highly praised establishment nestled in a stunning location ideal for nature enthusiasts. Positioned on a hill, it offers breathtaking views of Mount Kazbek, especially from the large terrace and provides a serene and tranquil environment perfect for exploring nearby attractions and engaging in outdoor activities like hiking and skiing. Despite the somewhat challenging unpaved road leading to the hotel, the serene atmosphere and incredible views make it a worthwhile destination for nature lovers.

The breakfast at Alpenhaus Kazbegi receives mixed reviews; however, many guests describe it as delicious and hearty with the pancakes and pastries earning particular praise. While some guests found the options limited and noted occasional delays, the general consensus is that the breakfast provides a pleasant start to the day with good value.

Dinner at the hotel's on-site restaurant is consistently commended for its home-cooked, delicious food. Guests enjoy dishes like eggplants with nuts, prepared fresh by the owner. Despite occasional issues with food quality and service charges, the overall dining experience is very positive with generous portions of tasty meals in a welcoming setting.

Rooms at the hotel are generally clean, cozy and warmly decorated with wooden finishes. Although some guests find the rooms small or cramped, they appreciate the inviting atmosphere and stunning views of Mount Kazbek. Cleanliness and maintenance are consistently highlighted, contributing to a comfortable stay. However, noise insulation could be improved to enhance the overall experience.

The hotel's cleanliness is one of its standout features with guests frequently noting the spotless condition of both rooms and common areas. The staff is praised for their friendly and helpful nature, adding to the inviting atmosphere. Though some guests have experienced inconsistent service, the overall impression of the staff is positive with notable mentions of exceptionally hospitable individuals.

Wi-Fi at Alpenhaus Kazbegi offers a mixed experience with some guests finding the connection good and others noting occasional disruptions. Parking is ample, convenient and appreciated by guests with a spacious and quiet parking lot situated right in front of the hotel.

The beds receive generally positive feedback for being fresh, cozy and comfortable, although some guests found issues with overly soft mattresses or narrow beds. Despite these minor inconveniences, the overall sentiment is favorable, highlighting a comfortable retreat with clean rooms and friendly staff.

Overall, Alpenhaus Kazbegi Hotel & Restaurant provides a comfortable, clean and welcoming environment with stunning views, making it a great destination for those seeking a tranquil nature-centric stay.
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Hotel with Parking
This hotel provides free private parking on-site. Free parking is also available nearby, offering guests convenient options for parking their vehicles.

Hotel with Free Wi-Fi

Business Hotel

Small Hotel

Room Types
Double Room with Mountain View This double room features a balcony.

Deluxe Double Room with Balcony This twin/double room offers mountain views.

Triple Room with Shared Bathroom This double room has a shared bathroom.

Double Room with Balcony This double room features a balcony.

Twin Room with Balcony This twin room features a balcony

Triple Room with Balcony This triple room features a balcony

Triple Room with Shared Bathroom This twin room has a shared bathroom.

Triple Room with Balcony The triple room features a wardrobe, an electric kettle, heating, as well as a balcony. The unit has 2 beds.

Guest Reviews
8.6
Very Good
Location
Alpenhaus Kazbegi Hotel & Restaurant is nestled in a stunning location, ideal for those who appreciate nature, hiking and breathtaking views. The hotel boasts an amazing view of Mount Kazbek, especially in the morning, which guests can enjoy from the comfort of their rooms or the large terrace. Positioned on a hill, it offers a picturesque and tranquil environment, far from the noise of the city center yet close enough for a fun 10-minute walk.

The location is perfect for exploring nearby attractions such as a charming church on a hilltop and it is convenient for outdoor activities including skiing and hiking. The hotel provides clean and comfortable rooms with excellent hygiene standards and some even feature balconies with views of the surrounding hills. However, reaching the hotel can be a bit challenging as the approach road is currently unpaved and uneven, making a 4x4 vehicle advisable. Despite this, the serene and quiet location, combined with its incredible views and the fresh mountain air, make Alpenhaus Kazbegi a worthwhile destination for nature lovers.

Breakfast
Guests at Alpenhaus Kazbegi Hotel & Restaurant have mixed feelings about the breakfast offerings. On the positive side, many describe the breakfast as delicious, tasty and hearty with particular praise for the pancakes. The inclusion of breakfast in the price is also appreciated with some noting the good value. The food itself frequently gets high marks for flavor, especially the pastries and guests enjoy dining with a beautiful view. Simplicity seems to be a theme with several guests noting the breakfast as plain but delicious.

However, there are recurring mentions of limited options and a lack of variety, leading some to describe the breakfast as monotonous or meager. Some guests experienced delays and found the food to be a bit cold at times. Despite these criticisms, the general consensus leans toward the breakfast being adequate to good, making it a pleasant start to the day for most visitors.

Dinner
Alpenhaus Kazbegi Hotel & Restaurant has garnered praise for its excellent dining experience. Guests frequently highlight the delicious home-cooked food, which includes standout dishes such as eggplants with nuts. The restaurant, conveniently located within the hotel, offers an inviting setting where the owner personally prepares meals, ensuring everything is made fresh and on demand.

The food quality and taste receive consistent commendations with several guests describing their dinners as great and delicious. Portions are notably generous, catering well to those with hearty appetites. Both dinner and breakfast have varied feedback, but many affirm that the general dining experience is very positive, emphasizing tasty and amazing food.

However, a few reviews note inconsistency in the food quality, mentioning issues like overly oily potatoes or reheated chicken that was tough. Another point of concern is a service charge applied by the restaurant, which some guests felt was unwarranted due to perceived absent service.

Despite these occasional drawbacks, the presence of an on-site restaurant is regarded as a significant advantage with the overall sentiment leaning towards satisfaction with the great tasting and plentiful food offerings.

Rooms
The rooms at Alpenhaus Kazbegi Hotel & Restaurant generally receive positive feedback for being clean, cozy and warm. Guests appreciate the simple yet comfortable and inviting atmosphere, often highlighting the wooden finishes and pleasant decor. Despite some comments about rooms being small or cramped, many find the overall experience satisfactory with well-appointed interiors and comfortable bedding.

The spaciousness varies, as some rooms are mentioned to be large and roomy, while others, especially triple rooms or those on the attic floor, are described as quite tight. Cleanliness is consistently praised with soft, snow-white bedding frequently noted. The properties' maintenance is also commended, suggesting regular and recent renovations have taken place.

A significant highlight across several reviews is the stunning views from the rooms, particularly the sight of Mount Kazbeg and the spacious terrace that guests enjoy. Despite some rooms lacking amenities such as closets or drinking water, the overall warmth and comfort during winter months leave a positive impression. However, noise insulation seems to be an area needing improvement as several guests found the rooms to be quite noisy.

Despite a few minor inconveniences, the rooms offer a comfortable retreat with clean and cozy environments well-suited for a restful stay in the scenic Kazbegi area.

Beds
Alpenhaus Kazbegi Hotel & Restaurant offers a mixed experience when it comes to their beds. Generally, guests have found the beds to be fresh, cozy and very comfortable, often highlighting the clean, soft and snow-white bedding. The spacious double beds and top-notch bedding contribute to a warm and inviting sleeping environment. The majority of reviewers have emphasized the comfort and coziness of the beds, making it clear that many guests enjoy restful nights here. However, some guests did note issues such as overly soft mattresses, narrow beds and occasional creaking or squeaking noises, which could affect sleep quality for some. Despite these drawbacks, the overall sentiment leans towards a positive bedroom experience, complemented by friendly staff and clean rooms.

Cleanliness
Alpenhaus Kazbegi Hotel & Restaurant consistently earns high praise for its cleanliness from guests. The rooms are described as very clean, cozy and comfortable, meeting guests' expectations for both tidiness and comfort. The bedding is noted for being clean, soft and snow-white, adding to the overall cleanliness of the accommodations. Common areas throughout the hotel, as well as the guesthouse section, are equally well-maintained. Travelers have highlighted that everything in the hotel, from rooms to dishes, is kept in pristine condition. Additionally, the staff is recognized for their friendliness and helpfulness, further contributing to the spotless environment. With beautiful views and adequate heating in the rooms, Alpenhaus Kazbegi Hotel & Restaurant offers an inviting and clean retreat for its guests.

Staff
The staff at Alpenhaus Kazbegi Hotel & Restaurant receive mixed feedback from guests, although positive remarks dominate. Reviews frequently highlight the staff's friendliness, politeness and helpful nature, making guests feel welcome. Many reviewers describe the staff as fabulous, hospitable and very accommodating with particular individuals like Nona and Lali mentioned for their exceptional service.

Guests appreciate the professional and attentive service with some noting that the staff speak both Russian and English, enhancing communication. The staff is often noted for their good-natured demeanor and willingness to assist with any needs, whether preparing things on the terrace or providing information and solutions promptly.

However, there are some criticisms regarding the reliability and consistency of service. Issues such as chaotic check-ins and the absence of basic room cleaning services like towel changes and trash disposal have been noted. Some guests also felt the reception staff could be more welcoming and proactive. Despite these shortcomings, many guests left with a positive impression overall, emphasizing the staff's courteous and helpful nature which contributed to a pleasant stay.

Wi-Fi
Alpenhaus Kazbegi Hotel & Restaurant offers a varying experience with its Wi-Fi services. Several guests commended the internet connection, describing the Wi-Fi as good and even super. However, others noted some areas for improvement, citing weak signals and slow connection speeds. While some guests found the Wi-Fi satisfactory, there are instances where the internet connection was less reliable. Overall, the hotel provides decent internet service, though there might be occasional disruptions.

Parking
Alpenhaus Kazbegi Hotel & Restaurant offers ample and convenient parking options for its guests. Visitors appreciate the large, paved parking lot situated right in front of the hotel, which ensures ease of access. Additionally, the private parking availability adds to the convenience. Guests have mentioned the parking space being quiet and spacious, making it hassle-free to find a spot. Moreover, the parking area provides a fantastic view from the dining room of the majestic Mount Kazbek. The hotel staff has also been noted for their helpfulness in assisting guests with parking.


No, Alpenhaus Kazbegi Hotel & Restaurant doesn't have any pool.

No, a spa isn't available at Alpenhaus Kazbegi Hotel & Restaurant.

No, Alpenhaus Kazbegi Hotel & Restaurant doesn't allow dogs.

Yes, parking facilities are available at Alpenhaus Kazbegi Hotel & Restaurant.

No, Alpenhaus Kazbegi Hotel & Restaurant doesn't have a gym.

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