Guest House where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No We send guests a medical declaration form to complete before arrival, and to email back to us
Do you perform temperature checks upon guests' arrivals? Yes, to all guests We do daily temperature checks
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception We send guest registration form, Covid 19 questionnaire and medical declaration form to guest to complete before arrival.
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Games Room
Has the hotel closed during the pandemic? No
Additional Information: We operate as a guest house, All rooms have sanitizing points .
Double RoomKnown as 'Honey Badger', offering direct garden access, this room has a satellite flat-screen TV, tea and coffee making facilities and an en-suite bathroom with a shower. Free WiFi is available.
Family RoomKnown as 'Loerie' and offering a garden views, this room has a satellite flat-screen TV, tea and coffee making facilities and an en-suite bathroom with a shower. Free WiFi is available.
Family RoomKnown as 'Dolphin', this room has a king size bed/twin beds and a 2 set of bunk beds. It offers tea-and-coffee making facilities and a TV with selected satellite channels. The bathroom is en suite with shower.
Please note that the room can accommodate 3 adults or 2 adults and 2 children.
Double RoomKnown as 'Sunbird', offering direct garden access, this room has a satellite flat-screen TV, tea and coffee making facilities and an en-suite bathroom with a shower. Free WiFi is available.
Family RoomKnown as 'Otter', this family room is equipped with a king size bed/twin beds and a set of 2 bunk beds.
It has a small seating area, a TV with selected satellite channels, tea-and-coffee-making facilities and an external door leading to the garden. There are 2 bathrooms, each with a shower.
Family RoomKnown as' Tsitsikamma', this family room is equipped with a king size bed and one double bunk-bed,. It offers a small kitchenette, seating area, satellite flat-screen TV, and an en-suite bathroom with a shower.
Family Room with Garden ViewThis family room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.
Deluxe Family RoomThis family room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.
Family Room with ShowerThis family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 3 beds.
Standard Family RoomThis family room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.