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Grand Hotel Kempinski High Tatras

Strbske Pleso , Kupelna 6 (Show on Map)

9.5

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Grand Hotel Kempinski High Tatras is a luxurious and relaxing five-star hotel located in Tater, Slovakia, surrounded by picturesque mountains and overlooking a serene lake. The hotel boasts exceptional facilities and services with staff that are extremely pleasant and accommodating. Guests rave about the hotel's stunning location, beautiful interiors and attention to detail, creating a magical and romantic atmosphere perfect for special occasions. The breakfast and dinner experience is exceptional with a variety of options tailored to dietary needs and an impressive wine selection. The spa and pool are standout features, offering excellent wellness services and warm water with stunning views of the lake and mountains. While some guests mention issues with inconsistent housekeeping and noisy children in spa areas, the overall impression is of a unique and exceptional hotel. The Grand Hotel Kempinski High Tatras is a must-visit destination, providing guests with a world-class experience that is truly unforgettable.
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Hotel with EV Charging Stations

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Indoor Pool

Room Types

Deluxe Double Room The rooms (35 m²) offer an interactive flat-screen TV, 2 phones with voice mail, free mineral water, a heated floor in the bathroom, 24-hours dining service, an evening turn-down service and complimentary shoe-shine service overnight apart from the listed amenities. Enjoy the warm colours enhanced by wooden flooring in the room and granite flooring in the bathroom. Please note that the price is based on 2 guests. Maximum occupancy is 3 guests including children. (see Children and extra beds Policies).

Deluxe Double Room with Mountain View These rooms have mountain views. Please note that the price is based on 2 guests. Maximum occupancy is 3 guests including children. (see Children and extra beds Policies).

Romantic Suite The hot tub and fireplace are the special features of this suite. A seating area, a desk, a balcony and a tea and coffee maker are featured in this spacious suite. The unit offers 1 bed.

Grand Deluxe Janosik Suite This suite features a minibar, bathrobe and seating area. Please note that the price is based on 2 guests. Maximum occupancy is 3 guests including children. (see Children and extra beds Policies).

Single Room A seating area, a desk, a balcony and a safe deposit box are available in this spacious triple room. The unit has 1 bed.

Triple Room The triple room is furnished with a desk and a seating area. The unit offers 1 bed.

Quadruple Room The spacious quadruple room provides a tea and coffee maker, a seating area and a safe deposit box. The unit offers 1 bed.

Deluxe Attic Suite The spacious quadruple room provides a tea and coffee maker, a seating area, as well as a private bathroom featuring a bath and slippers. The unit offers 1 bed.

Suite with Lake View The triple room is furnished with a desk and a seating area. The unit offers 1 bed.

Deluxe King Room The triple room is furnished with a desk and a seating area. The unit has 1 bed.

Grand Deluxe Tower Suite The spacious quadruple room offers a tea and coffee maker, a seating area, as well as a private bathroom boasting a bath and slippers. The quadruple room features a safe deposit box. The unit has 1 bed.

Twin Room The twin room is furnished with a desk and a seating area. The unit has 2 beds.

About Grand Hotel Kempinski High Tatras

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Guest Reviews

9.5

Excellent

Location

If you're looking for a charming and luxurious retreat surrounded by natural beauty, the Grand Hotel Kempinski High Tatras is the ideal choice. The stunning views of the High Tatras and the lake simply cannot be beaten, making this one of the most beautiful settings in Europe. The hotel is situated in picturesque surroundings and guests particularly loved the proximity to the lake. Although a 5-star hotel, some found the overnight parking charge surprising. However, overall, the fantastic location topped the list of positive comments with many guests thoroughly impressed by the breathtaking scenery. The view from the pool overlooking the lake was particularly highlighted, as was the exceptional restaurant experience. The hotel's classic atmosphere and exemplary staff added to the experience, making this a truly magical place to stay.

Breakfast

Guests of Grand Hotel Kempinski High Tatras rave about the breakfast experience. The buffet-style selection includes a variety of options with the added bonus of a chef who will prepare omelets made to order. The breakfast also caters to dietary restrictions, including gluten-free options. Furthermore, the hotel offers a beautiful view of the lake to enjoy while dining. Guests appreciate the excellent service and professionalism of the staff, making the experience even more enjoyable. The atmosphere is also lauded with cool chill areas that provide a relaxing environment. Additionally, the hotel serves Kempinski sparkling wine, adding to the luxurious breakfast experience. Overall, diners are impressed by the broad selection, fresh and high-quality options and the exceptional service of the breakfast team.

Dinner

Guests at the Grand Hotel Kempinski High Tatras have been raving about the dining experience at the hotel's restaurant. Many have strongly recommended it for dinner, highlighting the exceptional location and professional staff who provide excellent service. The restaurant also stands out for keeping the elements of nature and forest in its food, creating a unique and unforgettable experience. Guests celebrating special occasions have had particularly delicious birthday dinners there. While there were some negative comments about the cost and quantity of food, overall the reviews were overwhelmingly positive, praising the varied menu, tasty dishes and impressive wine selection. Additionally, the À la carte menu has been described as flawless and the Chef's offer of the day as really tasty and well-done. Even though some guests experienced longer wait times, overall the dinner was a great experience, making the hotel restaurant a nice place to dine.

Rooms

The Grand Hotel Kempinski High Tatras boasts spacious and clean rooms with some guests praising the excellent service for luggage and room comfort options. The design and cleanliness of the spa are also highly regarded. The staff receives outstanding reviews for their friendly and attentive behavior. Despite some negative feedback about rooms being smaller than expected or uncomfortable beds, the hotel's amenities and attention to detail make up for it. The hotel's location and beautiful views coupled with a great overall experience leave guests amazed and satisfied.

Cleanliness

Travelers who prioritize cleanliness will be pleased to know that the Grand Hotel Kempinski High Tatras consistently receives high praise for its cleanliness. Reviews frequently use phrases like "super clean," "extra czysto," and "úžasná čistota všade" to describe the hotel. Guests note that the bathrooms, rooms and spa are all very clean and well-maintained. The staff are often mentioned as going above and beyond when it comes to cleanliness with one reviewer noting the "cistota koupelny(pokazde vyblejskane vsechny sklenene casti)." There are a few minor complaints about inconsistent housekeeping, but overall, visitors seem to agree that the hotel is "nieskazitelne" when it comes to cleanliness.

Staff

The staff at Grand Hotel Kempinski High Tatras have been praised repeatedly in guest reviews for their kindness, professionalism, attentiveness and helpfulness. Guests have described the staff as amazing, friendly, accommodating and making them feel special. From the receptionist to the housekeeping staff, the concierge to the waiters, guests have noted the staff's outstanding service and willingness to go above and beyond. Specific staff members have also been mentioned by name for their exceptional service. Overall, guests have been impressed by the hotel's high levels of customer service, which have created a perfect atmosphere for relaxation and enjoyment.

Spa

The Grand Hotel Kempinski High Tatras boasts an exceptional spa experience, described as the most beautiful spa ever. The design of the spa is praised, along with the great service and excellent wellness services. The spa is regarded as a perfect ending to a day of hiking, offering fantastic amenities and treatments for the body and mind. The hotel also offers a range of activities with the Zion Spa being a highlight. However, some guests encountered issues with noisy children, which detracted from the relaxing atmosphere. Despite this, the overall impression is of a unique and exceptional hotel with great views of the lake and mountains and a top-quality wellness service.

Pool

If you're looking for a luxurious getaway in the beautiful High Tatras, then Grand Hotel Kempinski is an excellent choice. The hotel boasts a magnificent indoor pool with warm water, providing the perfect spot to relax and unwind. The pool offers stunning views of the lake and mountains, making it an ideal romantic setting. Although some guests reported loud children in the spa area, the overall experience is unforgettable. The hotel also features a beautiful bar area, although the pool bar can be understaffed at times. The hotel's location alongside a charming lake lets you enjoy picturesque views from the pool area. In conclusion, if you want to pamper yourself and enjoy beautiful surroundings, Grand Hotel Kempinski High Tatras is the perfect choice for you.

Parking

The Grand Hotel Kempinski High Tatras has a variety of parking options available for guests during their stay. While some guests were surprised to learn that overnight parking incurs an additional fee, there is ample parking space both on and off-site. The hotel has recently implemented a new policy requiring guests to pay for parking, but this does not apply to all bookings. Some guests appreciated the convenience of valet parking, especially during snowy weather. Although some felt that parking should be included in the hotel's cost, others were satisfied with the provided options. Overall, the hotel offers a well-organized and secure parking experience for its guests.

Family

If you're looking for a family-friendly stay, the Grand Hotel Kempinski High Tatras has got you covered. Families are welcomed with open arms with some even returning annually. The hotel offers a shuttle service to the slopes, making it easy for families to hit the slopes at any time during the day. The rooms are also set up with families in mind with prepared baby equipment and connecting rooms available. The kids corner is complete with an animator to keep the little ones entertained and the hotel even provides toiletries and potties for kids. And after a long day of hiking and enjoying the great outdoors, families can relax in luxury at this enchanting castle where everyone will find their own special experience.

5 Star

The Grand Hotel Kempinski High Tatras is a luxurious and relaxing five-star hotel located in the center of Tater, Slovakia. The hotel offers exceptional facilities and services with staff that are extremely pleasant and accommodating. Guests rave about the hotel's atmosphere, stunning views and the delicious cuisine served at their restaurants. The spa is a standout feature with guests describing it as amazing and a winter wonderland. Some guests do note that parking and certain aspects of the breakfast could be improved. However, overall the hotel is considered to be one of the best in Slovakia and a must-visit destination for those who can afford it.

Luxury

Enjoy the ultimate luxury experience at Grand Hotel Kempinski High Tatras, which according to guests' reviews, is arguably the best hotel in Slovakia. The service is absolutely perfect with fine European standards and exceptional spa treatments that offer beautiful views of the lake and mountains. The hotel's atmosphere is simply exquisite with beautiful interiors and attention to every little detail. Guests say it's the most beautiful and perfect hotel they've ever seen with a majestic and luxurious feel that creates a relaxing and comfortable stay. The location is stunning, surrounded by picturesque mountains and overlooking a serene lake. Those who can afford it, highly recommend this hotel, as it provides guests with a world-class experience that is truly unforgettable.

Romantic

The Grand Hotel Kempinski High Tatras is truly a magical and romantic place to stay. From the stunning views of the mountains and lake from the pool to the exceptional restaurant experience, this hotel creates a one-of-a-kind atmosphere for guests. Guests have raved about the spacious and comfortable rooms with large closets and the welcoming touches like champagne and water provided for the journey home. The staff, including the sommelier, have been described as wonderful, making the stay even more enjoyable. The hotel is perfect for special occasions, such as Christmas or even weddings, as one couple mentioned they celebrated their wedding day there. Overall, the Grand Hotel Kempinski High Tatras is a beautiful and memorable destination for a romantic getaway.

Yes, Grand Hotel Kempinski High Tatras has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Grand Hotel Kempinski High Tatras.

Yes, Grand Hotel Kempinski High Tatras welcomes dogs.

Yes, parking facilities are available at Grand Hotel Kempinski High Tatras.

Yes, Grand Hotel Kempinski High Tatras has a gym.

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