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Hotel Majapahit Surabaya MGallery

Surabaya , Jalan Tunjungan No.65 (Show on Map)

9.1

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Majapahit Surabaya MGallery is a luxurious and historical hotel located in the heart of Surabaya's bustling city center. Its location provides guests with easy access to nearby attractions and amenities, while its stunning gardens offer a serene and peaceful environment. The standout feature of the hotel is its delicious and varied breakfast buffet, offering a wide selection of food including Indonesian specialties. The dinner at the hotel's restaurant is also highly recommended, offering a great variety of tasty food. The spacious rooms offer comfortable beds, luxurious bathrooms and necessary amenities with a vintage atmosphere. The hotel's gym and pool are both highly enjoyable with guests commending the comfortable beds and exceptional staff. The hotel's historical status adds a unique and classic experience with a beautiful and well-preserved building exuding old world elegance. Despite some mixed reviews on cleanliness, guests overall praise the hotel for its exceptional staff and extensive facilities, making it the perfect choice for a luxurious stay in Surabaya.
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Categories

Historic Hotel

The hotel was founded by the Sarkies brothers, elite Iranian businessmen, in the year 1910.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon,

Hotel with Spa,

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool,

Children's Pool Outdoor Pool

Business Hotel

Hotel with Parking,

Cheap Hotel

Accessible Hotel

Hotel with Gym,

Hotel for Yoga,

5-Star Hotel

Hotel with Outdoor Pool,

Hotel with Children's Pool,

Room Types

Classic King Room This double room has air conditioning, a minibar and tea/coffee making facilities. The private bathroom has a hairdryer, a shower and a bath. Making photos using cellphones is allowed. Taking photo using a professional camera must be authorized by the hotel at additional cost

Majapahit Legendary Suite Offering larger space, this double suite features a separate seating and dining area with a sofa and a work desk. It has air conditioning, a minibar and tea/coffee making facilities. The private bathroom has a hairdryer, a shower and a bath.

Heritage Suite King This double suite features a separate seating area with a sofa and a work desk. It has air conditioning, a minibar and tea/coffee making facilities. The private bathroom has a hairdryer, a shower and a bath.

Heritage Suite Twin This twin suite features a separate seating area with a sofa and a work desk. It has air conditioning, a minibar and tea/coffee making facilities. The private bathroom has a hairdryer, a shower and a bath.

Classic Twin Room This twin room has air conditioning, a minibar and tea/coffee making facilities. The private bathroom has a hairdryer, a shower and a bath.

Presidential Suite

About Hotel Majapahit Surabaya MGallery

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Guest Reviews

9.1

Excellent

Location

Hotel Majapahit Surabaya MGallery's location is a highlight for guests, situated in the heart of Surabaya's bustling city center, yet providing a serene and peaceful environment. The hotel is close to a wide range of attractions and amenities, including the largest, nearby shopping mall, Tunjungan Plaza, as well as local markets, restaurants and historic landmarks steeped in Dutch colonial history. Guests appreciate the convenience of being within walking distance of everything and having easy access to shopping and dining experiences. The hotel's architecture and stunning gardens offer a green oasis in the midst of the busy city, providing a perfect getaway for travelers.

Breakfast

The breakfast at Hotel Majapahit Surabaya MGallery is a standout feature according to guest reviews. Many describe the breakfast as delicious, varied and offering a wide selection of food, including Indonesian specialties. The buffet breakfast is especially praised for catering to a wide variety of tastes and providing numerous options. Guests also mention the high quality of the breakfast with many using words like "excellent", "very good" and "unbelievable" to describe it. The restaurant, including the breakfast buffet, is described as extraordinary with some guests even saying it was the best they had ever had. Vegan guests noted a shortage of hot meal options for them. Some guests mentioned that there was potential for some updates and improvements around the property, however the historical building itself has its own charm as per some guest reviews. Nevertheless, the overall consensus is that Hotel Majapahit Surabaya MGallery serves up an outstanding breakfast experience.

Dinner

The dinner at Hotel Majapahit Surabaya MGallery has received positive reviews from guests who have dined at the hotel's restaurant. The restaurant offers a wonderful menu with a great variety of food options that taste very good. Guests highly recommend dining at the restaurant as it serves good quality food, though some suggest that more vegetarian options could be added. Despite one negative review regarding the staff's lack of friendliness, guests agree that the restaurant provides a very good dining experience and some have even claimed to have had their best meals in Indonesia there.

Rooms

Hotel Majapahit Surabaya MGallery is a beautifully appointed heritage hotel with rooms that reflect its 1910 inception. The classic decorations and vintage fixtures create a photogenic and lovely historic atmosphere. The spacious rooms offer comfortable beds, luxurious bathrooms and all necessary amenities. Certain parts of the hotel could need some updated maintenance, but the facilities are still excellent. Guests can enjoy a nice terrace or balcony in some rooms. While some guests found the rooms humid or dusty, the majority praised the comfort and cleanliness. Additionally, some guests noted a lack of power outlets or old equipment in the gym. Overall, Hotel Majapahit Surabaya MGallery offers excellent value for its historic charm and quality rooms.

Beds

If you're looking for a comfortable night's sleep, then Hotel Majapahit Surabaya MGallery is the perfect choice. Guests rave about the comfortable beds and pillows with many calling them exceptional and even the best they've ever slept on. The beds are described as splendid and the rooms themselves are also noted as being incredibly comfortable. However, some guests did note that the beds were showing their age and could be improved for better comfort. Additionally, some guests experienced issues with dampness in the room, which meant that the bed sheets were not always clean and dry.

Cleanliness

The Hotel Majapahit Surabaya MGallery has received mixed reviews regarding its cleanliness. While some guests have praised the hotel for maintaining clean and comfortable rooms with high-quality bedding and daily cleaning services, others have expressed disappointment with the lack of attention to detail in cleaning. Some specific areas that have been mentioned as needing improvement include bathrooms, carpets, dusting and the maintenance of old furniture. Additionally, some guests have reported issues such as stained towels and linens, dirty glasses and musty smells in certain rooms. However, it is worth noting that several reviewers have also pointed out that the hotel's age should not be equated with poor cleanliness and that some rooms were indeed very clean and spacious.

Staff

If you're looking for a truly hospitable stay, Hotel Majapahit Surabaya MGallery is definitely worth checking out. Across reviews, guests consistently praise the friendly and attentive staff, who were always quick to help with any request. Some even went so far as to say the staff were the best they've ever experienced. While there were a few hiccups -- such as a bit of confusion at check-in and a disappointing experience at the Indigo restaurant -- overall the service from the staff was exceptional. From the front desk to the restaurant to the bellboys, guests noted that every staff member they encountered was polite, kind and efficient. The building itself is also stunning, adding to the overall ambiance of the hotel. All in all, if you're looking for a luxurious stay with truly attentive service, Hotel Majapahit Surabaya MGallery may be just what you're looking for.

Gym

Guests who enjoy working out during their travels will appreciate the gym offered at Hotel Majapahit Surabaya MGallery. The gym is described as "really decent" and "sehr gut ausgestattet," with Nautilus machines for a great workout. Although some guests feel the gym could use a total revamp due to the old equipment, others found it cool and relaxing. Furthermore, the adjacent pool adds to the appeal. It's worth noting that there are separate male and female change rooms available with the men's change room fully equipped while the women's is lacking cold water. Despite some minor issues, the gym is a nice option for those looking to keep fit during their stay.

Pool

Hotel Majapahit Surabaya MGallery has a magnificent pool that guests rave about. The pool's size is impressive, furnished with comfortable sun loungers and readily available towels. It's impeccably maintained and clean, giving visitors a luxurious swimming experience. The gym and breakfast may be basic, but the stunning pool compensates for it. Some guests found the pool area to be secluded, which created a relaxing and peaceful atmosphere. The absence of a lifeguard was noted, but it didn't diminish the overall pleasant experience of swimming in the pool. Many visitors enjoyed the lovely garden and serene atmosphere surrounding the pool. The pool's outdoor setting was also preferred by guests who found the temperature perfect. It's said that the 25-meter pool was wonderful for swimming and exercise. Overall, the Hotel Majapahit Surabaya MGallery has an impressive pool that comes highly recommended.

5 Star

If you're looking for a luxurious stay in Surabaya, Hotel Majapahit Surabaya MGallery is definitely worth considering despite some mixed reviews regarding its star rating. Some guests mentioned that the hotel looks more like a grand 5-star traditional hotel while others found it exceptional in every aspect of the facilities and services provided. Some guests expressed concern about cleanliness but generally, the hotel provides a 5-star standard whether it be its stunning appearance or the helpfulness of its staff - especially one trainee food service guy who went above and beyond to arrange a Grab taxi for a late-night sightseeing tour of the Suramadu bridge.

Historic

Hotel Majapahit Surabaya MGallery is a beautiful historical hotel that offers a unique and classic experience for its guests. The building holds a significant place in Indonesian history and is located on the site where the revolution in Surabaya began. The hotel's colonial design and elegance provide a sense of history and a return to the past. As one of Asia's legendary hotels, built by the Sarkies family, it is a landmark of Surabaya and a living museum with beautiful grounds. The beautiful and well-preserved building has a serene garden, calmed by the miles of stories that took place within its walls for over 100 years. Despite relying heavily on its heritage status, the hotel is superbly maintained, offering a beautiful historical vibe and atmosphere. At Hotel Majapahit Surabaya MGallery, you will breathe in a piece of history and witness Indonesia's past firsthand through the historical ambience and architecture of this exceptional landmark.

Luxury

If you're looking for a luxurious stay in Surabaya, look no further than Hotel Majapahit Surabaya MGallery. This beautiful heritage hotel exudes old world elegance and is tastefully restored to transport you back in time to the early twentieth century. Despite its historic charm, the hotel is equipped with all the modern comforts and conveniences you could ask for.

From the moment you check in, you'll be treated like royalty by the exceptional staff. And the stunning surroundings only add to the feeling of total luxury. Located in the heart of a bustling city, the hotel is an oasis of peace and tranquility.

Not only is Hotel Majapahit Surabaya MGallery a feast for the eyes, it's also a bargain compared to the Raffles Singapore experience. It's no wonder many guests describe it as a magnificent, 5-star standard hotel. Everything about this place is stylish, comfortable and in tune with its beautiful colonial era.

So if you want to experience the height of luxury and indulge in a bit of history at the same time, don't hesitate to book your stay at Hotel Majapahit Surabaya MGallery.

Yes, Hotel Majapahit Surabaya MGallery has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

Yes, a spa is available at Hotel Majapahit Surabaya MGallery.

No, Hotel Majapahit Surabaya MGallery doesn't allow dogs.

Yes, parking facilities are available at Hotel Majapahit Surabaya MGallery.

Yes, Hotel Majapahit Surabaya MGallery has a gym.

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