Lords Plaza Surat
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsLords Plaza Surat is a hotel that is highly praised for its convenient location near the train station and textile market. The breakfast spread is also a highlight with a variety of options to choose from. While some guests have reported issues with room cleanliness and outdated amenities, others have praised the cleanliness and good management of their rooms. The staff receives mixed reviews with some guests praising their helpfulness and politeness while others complain about a lack of manpower and transactional behavior. Overall, Lords Plaza Surat is a good choice for travelers seeking convenience and a decent stay.
Categories
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Lords Plaza Surat boasts an unbeatable location near the train station, making it the perfect choice for travelers seeking convenience. Reviewers repeatedly praised the hotel's ideal location and deemed it a good business hotel. The views from the front side of the hotel were also noted as being nice. The hotel's close proximity to the textile market and train station, which are a mere 300 meters away, was a major advantage according to guests. Overall, Lords Plaza Surat's location was deemed very good and fine by reviewers.
If you're looking for a hotel with a lovely breakfast spread, Lords Plaza Surat might just be the place for you. With options ranging from South Indian to North Indian and even Gujarati cuisine, there's something for everyone. Guests particularly enjoyed the English breakfast options as well. While a few guests did note that the breakfast was cold or lacking in taste, most guests found the food to be very good and even awesome. However, there were a few instances of poor service at the restaurant during breakfast. Overall though, the location and breakfast at this hotel received positive reviews.
Lords Plaza Surat boasts of a decent location and good room quality according to guest reviews. Although some guests have reported that the rooms are not too spacious and in need of a deeper clean, others have praised the room space and arrangement, stating that with some effort, the rooms could be presented much better. While a few have mentioned that the bathroom was not up to the mark and that the bedding was dated and in bad condition, some guests have appreciated the cleanliness and good management of their rooms. However, there have been complaints about rooms not being cleaned at the time of check-in, windows being dirty, bathrooms being outdated and in terrible condition and the room floor being dirty. Despite this, the hotel still receives positive feedback about its room service.
Guests have had mixed experiences with the cleanliness of Lords Plaza Surat hotel. While some have complained about dusty floors, dirty rooms and bathrooms and a strange dampness all over the hotel, others have praised the cleanliness, describing it as "very good". Some guests have even complimented the hotel for their well-managed and clean rooms. However, a few have pointed out that amenities such as hand towels were missing. Overall, while some areas need improvement, the hotel's cleanliness is generally satisfactory.
The staff at Lords Plaza Surat receives mixed reviews with some guests praising the politeness and helpfulness of certain individuals such as Tej, Trilok, Tanya and Prasenjit, while others complain about a lack of manpower and transactional behavior. The reception staff is described as responding well and taking great care, but some guests found them to be slightly unfriendly or even arrogant. The restaurant staff received positive reviews for being nice and friendly. While there were some negative comments about certain individuals, overall the staff at Lords Plaza Surat is described as courteous, supportive and excellent by many guests.
Location Show Map
Location
Breakfast
Rooms
Cleanliness
Staff
No, Lords Plaza Surat doesn't have any pool.
Yes, a spa is available at Lords Plaza Surat.
No, Lords Plaza Surat doesn't allow dogs.
Yes, parking facilities are available at Lords Plaza Surat.
Yes, Lords Plaza Surat has a gym.
Location Show Map
More Options
