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Shangri-La Sydney

Sydney , 176 Cumberland Street, The Rocks (Show on Map)

8.2

Very Good

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Info The luxurious 5-star Shangri-La Hotel Sydney boasts 565 rooms, all with marvelous views of either the famous Sydney Opera House or the iconic Sydney Harbour. Inspired by Asian aesthetics and wellness philosophies, the hotel also features a full-service spa with a plethora of treatments available. All hotel guests can also take advantage of the Health Club, the fitness center, the indoor swimming pool, as well as the Jacuzzi.

Summary of reviewsThe Shangri-La Sydney is a luxurious hotel with outstanding views and a perfect location in downtown Sydney. The hotel is conveniently located for many of the city's major attractions with Circular Quay and the Rocks within walking distance. Guests appreciated the helpful staff and the central location, making this hotel an excellent choice for a stay in Sydney. The guest reviews of Shangri-La Sydney's rooms are overwhelmingly positive with spacious room size, comfortable beds and great views. The hotel is highly praised for its cleanliness and the staff is incredibly friendly and welcoming, providing exceptional service. While some guests had mixed opinions about the breakfast offerings and parking rates, the hotel's amenities, including the pool and gym, conference arrangements and Horizon Club, make for a luxurious stay. Overall, the Shangri-La Sydney provides a premium stay that cannot be beat.
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Hotel for Honeymoon

With comfortable and luxurious accommodation, stunning views over Sydney and the port, rejuvenating spa treatments and various offers to benefit from, this hotel is nothing short of ideal for the most romantic and relaxing honeymoon getaway.

Hotel with Spa

Among its luxurious facilities, this 5-star hotel also features the Asian-inspired CHI, The Spa. Offering modern and luxurious facilities, as well as a variety of treatments based on Eastern traditions and practices combined with Australian indigenous healing techniques and ingredients, this spa will elevate your luxury accommodation experience and rejuvenate both your body and mind.

Family Friendly Hotel

All children are welcome, children up to 12 years old stay for free when using existing beds.

Skyscraper Hotel

This luxurious hotel is located at a skyscraper building, which boasts 40 floors and is 127m / 417ft high.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Deluxe Opera House City King Deluxe Opera House City Rooms showcase partial views of the Sydney Opera House and Circular Quay, and city lights. The rooms are located on lower floors and feature a modern contemporary design and luxurious furnishings for a memorable stay in Sydney.

Deluxe Harbour Bridge King This north-facing room boasts views of Sydney Harbour Bridge and harbour happenings. It features a marble bathroom, a flat-screen TV with cable channels, an iPod dock and fluffy bathrobes and slippers.

Deluxe Darling Harbour King Deluxe Darling Harbour Room offers views of Observatory Hill or partial views of Pyrmont Bay and northern Darling Harbour. These rooms are located on the lower floors, feature modern design and furnishings for a relaxing stay in Sydney.

Harbour Bridge Suite with Club Lounge Access This suite features 270-degree views of Sydney Harbour Bridge and Darling Harbour. It features a marble bathroom, a flat-screen TV with cable channels, an iPod dock and fluffy bathrobes and slippers. This room includes access to the exclusive Horizon Club Lounge, which boasts amazing views of Sydney Harbour. Guests also enjoy: • VIP check-in and check-out service • Complimentary buffet breakfast • Complimentary afternoon tea, evening canapes and beverages • Complimentary shoe shine service

Executive Sydney Harbour King These luxurious rooms, showcase stunning views of Sydney Harbour, the Sydney Harbour Bridge and the Sydney Opera House. The rooms feature modern design and luxurious window seating to enjoy sweeping vistas as well as a marble bathroom containing a separate bath and shower.

Executive Opera House City King These luxurious rooms features partial views of the Sydney Opera House and Circular Quay. The rooms feature a modern contemporary design with window seats to enjoy the views as well as a marble bathroom containing a separate bath and shower.

Executive Darling Harbour King These luxurious rooms showcase views of Pyrmont Bay, northern Darling Harbour, Balmain Bay and Walsh Bay. The rooms feature a contemporary modern design with window seats as well as a marble bathroom containing a separate bath and shower.

Premier Harbour Bridge King This room features views of Sydney Harbour Bridge. It features a marble bathroom, a flat-screen TV with cable channels, an iPod dock and fluffy bathrobes and slippers. Please note that the price is based on 2 guests. There is no capacity for additional guests.

Horizon Opera House City King with Club Lounge Access This room offers partial views of Sydney skyline, Circular Quay and Sydney Opera House. It features a marble bathroom, a flat-screen TV with cable channels, an iPod dock and fluffy bathrobes and slippers. This room includes access to the exclusive Horizon Club Lounge. Guests also enjoy: • VIP check-in and check-out service • Complimentary breakfast • Complimentary afternoon tea, evening canapes and beverages • Complimentary shoe shine service Please note that the price is based on 2 guests.

Horizon Darling Harbour King with Club lounge Access This west facing room offers views of Darling Harbour, stunning sunsets and the Blue Mountains in the distance. It features a marble bathroom, a flat-screen TV with cable channels, an iPod dock and fluffy bathrobes and slippers. This room includes access to the exclusive Horizon Club Lounge. Guests also enjoy: • VIP check-in and check-out service • Complimentary breakfast • Complimentary afternoon tea, evening canapes and beverages • Complimentary shoe shine service Please note that the price is based on 2 guests.

Deluxe Darling Harbour Twin Deluxe Darling Harbour Room offers views of Observatory Hill or partial views of Pyrmont Bay and northern Darling Harbour. These rooms are located on the lower floors, feature modern design and furnishings for a relaxing stay in Sydney.

Deluxe Opera House City Twin Deluxe Opera House City Rooms showcase partial views of the Sydney Opera House and Circular Quay, and city lights. The rooms are located on lower floors and feature a modern contemporary design and luxurious furnishings for a memorable stay in Sydney.

Deluxe Harbour Bridge Twin This north-facing room boasts views of Sydney Harbour Bridge and the harbour happenings. It features a marble bathroom, a flat-screen TV with cable channels, an iPod dock and fluffy bathrobes and slippers.

Executive Darling Harbour Twin These luxurious rooms showcase views of Pyrmont Bay, northern Darling Harbour, Balmain Bay and Walsh Bay. The rooms feature a contemporary modern design with window seats as well as a marble bathroom containing a separate bath and shower.

Executive Opera House City Twin These luxurious rooms, offering 40 sqm of space, showcase partial views of Sydney Opera House and Circular Quay. The rooms feature a modern contemporary design with window seats to enjoy the views as well as a marble bathroom containing a separate bath and shower.

Executive Sydney Harbour Twin These luxurious rooms, offering 50 sqm/538 sqf of blissful space, showcase stunning views of Sydney Harbour, Sydney Harbour Bridge and Sydney Opera House. The rooms feature modern design and luxurious window seating to enjoy sweeping vistas as well as a marble bathroom containing a separate bath and shower.

Horizon Sydney Harbour King with Club Lounge Access This room has the comfort and amenities of Grand Harbour View Rooms, plus exclusive Horizon Club privileges. It boasts panoramic 180-degree views of Sydney Harbour, Sydney Harbour Bridge and the Opera House.

Horizon Premier Sydney Harbour King with Club Lounge Access This room features 270-degree views of Sydney Harbour Bridge and Sydney Opera House. It offers access to the exclusive Horizon Club Lounge with its full range of privileges.

Horizon Club Spa Suite with Club Lounge Access This suite provides spacious and comfortable accommodation and allow guests to enjoy a peaceful stay with access to the exclusive privileges of the Horizon Club Lounge. It features views of northern Darling Harbour, Walsh Bay, the Parramatta River and beyond.

Horizon Tower Suite with Club Lounge Access This suite offers panoramic 180-degree views of Sydney Harbour, Sydney Harbour Bridge and the Opera House. Guests have access to the exclusive Horizon Club Lounge with its full range of privileges.

Horizon Sydney Harbour Suite with Club Lounge Access Located on levels 31-35 this suite boats a panoramic 270-degree view of Sydney Harbour, Sydney Harbour Bridge and the Opera House. Guests have access to the exclusive Horizon Club Lounge with its full range of privileges.

Ambassador Suite with Club Lounge Access Guests staying at the ambassador suite will be provided with spectacular views of the city. This room has access to the exclusive Horizon Club Lounge with its full range of privileges.

The Rocks Suite with Club Lounge Access The Rocks suite features views of The Rocks District and Sydney Harbour from the fifth floor. This luxury 1-bedroom suite includes a separate sitting room, kitchenette and dining room. Guests have access to the exclusive Horizon Club Lounge with its full range of privileges.

Governor Suite with Club Lounge Access The Governor Suite is ideal for guests who require all the amenities of home. The Governor suite offers 270-degree views of Sydney Harbour. The luxury 1-bedroom suite has a separate sitting room, kitchenette and dining room. Guests have access to the exclusive Horizon Club Lounge with its full range of privileges.

Grand Premier Sydney Harbour Room This room features 270-degree views of Sydney Harbour Bridge and Sydney Opera House. It features a marble bathroom, a flat-screen TV with cable channels, an iPod dock and fluffy bathrobes and slippers.

Executive Sydney Harbour Suite with Club Lounge Access This suite features a 270-degree view of Sydney Harbour Bridge, Sydney Opera House and Sydney Harbour. It offers a spacious separate lounge room with views across the harbour, plus a queen size sofa bed, and second LCD television. Guests have unlimited access to Horizon Club on level 30, including breakfast, evening cocktails and canapes, and spectacular views

Special Offer - Deluxe Double Room + $100 Food & Beverage Credit This Deluxe Double Room features a marble bathroom, a flat-screen TV with cable channels, an iPod dock and bathrobes and slippers. This Special Offer includes: - USD 100 food and beverage credit - Complimentary health club access - Complimentary high speed restriction - Free WIFi

About Shangri-La Sydney

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Guest Reviews

8.2

Very Good

Location

The Shangri-La Sydney is a beautiful hotel with outstanding views and a perfect location in downtown Sydney. The hotel is conveniently located for many of the city's major attractions with Circular Quay and the Rocks within walking distance. Many guests enjoyed the easy access to public transport, while others loved being able to walk to cafes, restaurants and historic neighborhoods. While some guests found the location a little tricky to find or navigate, others appreciated the availability of taxis right outside the hotel. Rooms are luxurious and offer great views of the harbor, the Opera House and the Bridge. Overall, guests appreciated the helpful staff and the central location, making this hotel an excellent choice for a stay in Sydney.

Breakfast

Guests at the Shangri-La Sydney have mixed opinions about the hotel's breakfast offerings. Many rave about the phenomenal breakfast, amazing food selection and spectacular views from the 36th-floor restaurant. The buffet and menu options are reputed to cater to almost every preference. However, some complain about the cost, limited hot breakfast options and lack of dietary requirements, while others find the breakfast buffet basic and expensive. Despite these mixed opinions, the quiet breakfast venue, Horizon Club afternoon tea and little coffee shop nearby, Brew, make for great alternatives.

Rooms

The guest reviews of Shangri-La Sydney's rooms are overwhelmingly positive. Many guests enjoyed the spacious room size, comfortable beds and great views with some even being upgraded to premier rooms on higher floors with amazing sea views. The rooms were described as being well-appointed and beautifully decorated with luxurious amenities that you would expect from a luxury hotel. While some had a slightly dated look, they were clean and accommodating with large and well-lit bathrooms. Some guests noted that their rooms were not ready upon arrival, but staff were helpful in resolving any issues. Overall, the hotel rooms provided a comfortable and luxurious stay with amazing views of the Opera House and Harbour.

Beds

The guests of the Shangri-La Sydney have spoken highly of the hotel's beds. Many have described them as extremely comfortable with excellent bed size and lovely bedding. Some have even mentioned having seven good nights of sleep. One guest mentioned that the mattress was a little too soft, however, overall, the quality of the bedding and essential items provided have been exceptional. Some rooms have also been described as having large bathrooms with walk-in showers and baths. While there were a few negative reviews here and there, the majority of guests have had a good, clean and comfortable experience where they were able to overcome jet-lag thanks to the soft, bouncy carpets and big, comfortable beds of the Shangri-La Sydney.

Cleanliness

The Shangri-La Sydney is highly praised for its cleanliness with many guests commenting that everything was very clean and the rooms were comfortable and well maintained. The pool and spa were also noted as being very clean and well maintained. While some guests did mention a few areas that could use some attention, such as a dirty settee in the foyer or a worn gents toilet door in the lobby, overall the hotel is described as clean and tidy. A few guests noted that their room wasn't cleaned every day, but this seems to be an isolated issue. Some guests did mention that the property is dated and could use some renovation, but the bathrooms were consistently fabulous regardless of location. Overall, the cleanliness and accommodating staff at the Shangri-La Sydney make it a great choice for travelers who prioritize comfort and hygiene.

Staff

If you are looking for a hotel with exceptional service, look no further than the Shangri-La Sydney. The staff is incredibly friendly and welcoming and they go out of their way to make sure your stay is comfortable and enjoyable. Guests have raved about the impeccable service provided by the smiling and friendly staff, who are always willing to assist with any request. Whether you need help with your luggage, directions to a nearby attraction, or recommendations for a great restaurant, the staff is happy to help.

In addition to their friendly customer service, the hotel also boasts great facilities including a valet service and amazing views. The staff at the hotel are extremely professional and they pay great attention to detail. They are pleasant, professional and extremely helpful - making your stay all the more enjoyable. The location is ideal for both business and leisure travelers with easy access to food, transportation and landmarks.

Overall, guests of the Shangri-La Sydney raved about the wonderful, helpful staff throughout the hotel. Whether you are checking in, dining at the restaurant, or simply passing through the lobby, you are sure to receive a warm welcome and excellent service.

Pool

The Shangri-La Sydney hotel is a fantastic place to stay with great amenities. While some guests mentioned that the pool closed early and the facility is dated, the overall feedback on the pool was positive. They appreciated the awesome view from the pool area and enjoyed using the gym pool facilities. However, some guests complained about the small size of the pool and the crowded area, particularly on hot days. Some visitors also felt uncomfortable in the area, which they described as not relaxing. A few guests found the swimming pool chilly and not up to 5-star standard, but most guests had a positive experience utilizing the pool. While some found too much chlorine in the pool, others appreciated the clean pool always working. Though the hotel does not have an outdoor pool, the stunning views of Sydney Harbor from the rooms made for a delightful stay!

Parking

Guests of the Shangri-La Sydney hotel have varying opinions about the parking offered at the hotel. While some found the price of $105 per night for valet parking excessive and suggested that parking rates could be cheaper, others appreciated how easy it was to park at the hotel. However, some guests were disappointed that there was no option for self-parking and found the valet service to be too costly. The hotel does offer a lift down to the next lower street for convenience. Despite the high cost, the hotel does not even offer free parking. Additionally, some guests would have appreciated more information on the hotel's website about how to book parking. While parking may not be the most convenient or cost-effective option at this hotel, guests can still enjoy their stay and the many other amenities and offerings provided by the Shangri-La Sydney.

Business

If you're a business traveler or just arrived from a long flight and looking for a top-notch hotel to start your vacation in Australia, the Shangri-La Sydney is an ideal choice. With its exceptional check-in and check-out services, you'll be able to settle into your room very early, ready to start your day. The hotel's location is also very convenient, particularly for those with a cruise ship terminal in mind or if you're in Sydney for a business trip. The hotel staff is accommodating and the conference arrangements were excellent, making it a suitable place for both business and leisure travelers. However, there were some areas that needed improvement, such as the limited pool access for business travelers due to time restrictions and the baggage storage arrangements which were chaotic, exposing the issue of security. Furthermore, the hotel lacked a personalized touch, but it made up for this with top-notch services and an organized environment. Lastly, the Horizon Club is a fantastic addition, which provides luxurious accommodations and treats for guests who prefer exclusivity.

Luxury

Welcome to Shangri-La Sydney, where luxury meets comfort and exceptional service! This beautiful hotel boasts stunning views of the sea and city, allowing for an unforgettable experience for both business and leisure travelers. The luxurious rooms and impeccable staff provide a premium stay that cannot be beat. While some reviews did not meet expectations of a 5-star hotel, most guests experienced a nice, luxurious stay overall. Add Shangri-La Sydney to your travel itinerary for a lovely, luxurious experience.

Yes, Shangri-La Sydney has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Shangri-La Sydney.

No, Shangri-La Sydney doesn't allow dogs.

Yes, parking facilities are available at Shangri-La Sydney.

Yes, Shangri-La Sydney has a gym.

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