Sheraton Grand Taipei Hotel
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Sheraton Grand Taipei Hotel has become a true landmark of Taipei. The hotel boasts 688 rooms and suites, all of which are luxuriously and elegantly decorated in a modern Chinese style.
Summary of reviewsThe Sheraton Grand Taipei Hotel is a great choice for those looking for a comfortable stay in a convenient area. The location is praised for its proximity to public transportation and attractions. While opinions differed on the breakfast, guests generally found something to enjoy about it. The rooms are spacious and comfortable with high-quality furnishings and attention to detail. The hotel is also praised for its cleanliness and the professionalism and warm demeanor of its staff. The spa facilities are a great way to pamper yourself while exploring Taipei. While some guests had mixed experiences with the pool facilities and parking, overall, the hotel offers a five-star experience at a reasonable price with all the facilities expected of a five-star hotel.
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Hotel Taking Steps Towards Sustainability
Rooftop Pool Outdoor Pool
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About Sheraton Grand Taipei Hotel
Guest Reviews
The Sheraton Grand Taipei Hotel is conveniently located in a nice area, easily accessible by taxi or the nearby MRT station Shandoa Temple. The location is praised by guests for its convenience and proximity to public transportation, including the MRT station, which is just a 1-minute walk away. The surrounding area has plenty of attractions within walking distance, as well as delicious local eats like the famous Huhang Soy Milk shop. Overall, the hotel's location is a great choice for those looking for a comfortable stay in a convenient area.
At Sheraton Grand Taipei Hotel, guests have a variety of opinions on the breakfast. Some found it to be copious and delicious with options like the buffet at 12 Chou being particularly enjoyable. Others felt the selection was limited and lacked variety and some reported long wait times and high prices. However, many guests appreciated the attentive staff and the quality of the food with some even raving about the VIP lounge offerings. Overall, while opinions differed, guests generally found something to enjoy about the breakfast, whether it was the ample options, the delicious dishes, or the convenience of nearby dining options like Fu Hang Soy Milk.
The rooms at Sheraton Grand Taipei Hotel have been praised by guests for their spaciousness and comfort with many commenting on the large, comfortable beds and overall cleanliness of the rooms. Despite some mentioning that the rooms may not be the largest among four-star hotels, many guests were impressed with the quality of the furnishings and the attention to detail, from the stone materials used in the bathrooms to the ample drinking water provided. Some guests also noted the upgraded room types as a small luxury, enjoying the wider views and added space. While a few guests did mention outdated decor or unpleasant smells in the rooms, the majority of guests appreciated the overall comfortable and peaceful atmosphere of the accommodations.
The Sheraton Grand Taipei Hotel boasts some of the most comfortable beds in the world with guests impressed by the softness and size of the mattresses. Though some found the pillows to be too hard, most reviews speak highly of the comfortable beds and bedding with some wanting to know where they could purchase the same mattresses. The rooms are quiet, clean and cozy, perfect for a good night's sleep. Some upgrades include larger beds and suites, all with high-quality linens and bedding. While some guests who prefer firmer mattresses may find the beds too soft, overall, the beds are a highlight of the hotel experience.
The Sheraton Grand Taipei Hotel has been praised by guests for its cleanliness. Many have noted the comfortable material of the sheets and bedding and the pleasant scent of the provided bath amenities. The rooms are described as clean and tidy, though a few guests reported some dust in certain areas or a few stray hairs in the bathtub. However, overall, guests have commented positively on the hotel's clean and comfortable environment with good facilities and pleasant decor. The location is also considered ideal.
The staff at Sheraton Grand Taipei Hotel received mostly positive reviews from guests with many describing them as pleasant, friendly and providing exceptional customer service. However, some guests mentioned that a few staff members were untrained or lacked enthusiasm. Overall, most guests were satisfied with the staff's attitude and willingness to help, especially in the executive lounge, room service and parking services. While a few guests had negative experiences with certain staff members, most praised the hotel's staff for their professionalism and warm demeanor.
If you're looking for a relaxing and rejuvenating stay, the Sheraton Grand Taipei Hotel's spa and wellness amenities are definitely worth checking out! While the swimming pool may be on the smaller side, the rooftop sauna facilities are spacious and comfortable – perfect for unwinding after a long day of sightseeing. However, some guests were disappointed with the small size of the spa space. On the other hand, the large and comfortable naked hot spring is available for a long time and has received high praise from guests. The gym and sauna are also available for those looking to stay active during their stay. Overall, the hotel's spa facilities are a great way to pamper yourself while exploring Taipei!
Guests at the Sheraton Grand Taipei Hotel have had mixed experiences with the hotel's pool facilities. While some reviewers have noted that the pool water can be quite cold, others have praised the outdoor and rooftop pool areas for their relaxing atmosphere and stunning views. In particular, the rooftop pool area has been highlighted as a great place to unwind after a busy day with the added bonus of a fitness center and sauna. Some guests have noted that the pool area can be crowded at times and that there may be inconsistent enforcement of pool regulations such as the required use of swim caps. Overall, however, many guests have found the pool facilities to be a comfortable and enjoyable addition to their stay. For those willing to pay a little extra, upgrading to a suite with access to the rooftop pool area may be a worthwhile investment.
When it comes to parking at Sheraton Grand Taipei Hotel, guests have mixed experiences. While some find it inconvenient, others have no issues at all. The underground parking garage tends to fill up quickly, especially with guests dining at the hotel, but this can be avoided by parking at the hotel tower. However, retrieving the car can sometimes take a long time, especially during summer when the heat can be oppressive. It is worth noting that the parking tower is not very convenient and often full, so guests may have to wait in line for 30 minutes or more. Some guests who booked through Booking.com were disappointed to learn that the free parking advertised online did not apply to larger vehicles and were not given a parking subsidy to compensate. Additionally, the hotel staff did not always inquire about guests' parking needs during check-in or properly communicate the parking process during check-out. Despite these shortcomings, some guests report no difficulties with parking during their stay at Sheraton Grand Taipei Hotel.
The Sheraton Grand Taipei Hotel offers a five star experience at a reasonable price. The rooms are well designed and the hotel has all the facilities expected of a five star hotel. The beds are comfortable and the large hot tub is a highlight with long opening hours. The hotel's customer service is praised for their quick and effective communication and problem-solving skills. The breakfast buffet is rich and the sauna facilities are good. Some guests found the food expensive and not of high quality. However, overall, guests agree that facilities and services are up to par with a five star experience.
Yes, Sheraton Grand Taipei Hotel has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
Yes, a spa is available at Sheraton Grand Taipei Hotel.
No, Sheraton Grand Taipei Hotel doesn't allow dogs.
Yes, parking facilities are available at Sheraton Grand Taipei Hotel.
Yes, Sheraton Grand Taipei Hotel has a gym.
