Destino Five Ibiza - 5-Star Grand Luxe Resort - Free Entrance to Pacha Club has an incredible staff that makes the stay unforgettable. The hotel is fortunate to have hospitable, attentive and professional people who cater to guests' needs. Some of the concierges were particularly helpful. The pool staff is fantastic and the reception team, apart from senior managers, was lovely. The hotel manager, Luis, went above and beyond and Gafnit is an amazing manager who provides excellent service. However, a few guests reported that some of the staff members were overworked and always too busy. Despite some negative experiences, guests praised the overall impeccable customer service, friendly staff and clean rooms. The concierge, reception and wait staff are incredibly competent and each member is eager to help in any capacity. Overall, the hotel and its staff have won the hearts of many guests who enjoyed their time at Destino Five Ibiza - 5-Star Grand Luxe Resort - Free Entrance to Pacha Club.