Roma Aurea
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Summary of reviewsRoma Aurea enjoys a commendable central yet tranquil location, making it an ideal choice for travelers seeking convenience and accessibility. Guests consistently praise its proximity to essential services, restaurants and bars, enhancing the overall ease of exploration. The hotel also benefits from easy street parking, which adds to the convenience for those traveling by car.
The staff at Roma Aurea receive high accolades for their friendliness and helpfulness with multiple mentions of their polite and attentive service across all interactions. Their dedication significantly contributes to the hotel's positive atmosphere, often helping to mitigate other shortcomings.
Breakfast at Roma Aurea is a mixed experience. While some guests find the basic offerings lacking, others appreciate the tailored service available at an extra cost, which includes options like freshly made omelettes and lactose-free milk. The breakfast waiter's attentiveness also receives positive remarks.
The rooms, while clean and featuring spacious bathrooms, are marred by dated furnishings and a series of maintenance issues. Guests have noted broken furniture, a pervasive tobacco smell in some rooms, malfunctioning air conditioning and poor soundproofing. There is a general consensus that the rooms are in urgent need of refurbishment to improve comfort levels.
Cleanliness reviews are varied with some guests highlighting excellent standards and others pointing out significant cleanliness issues, such as stained comforters, dirty rooms and cigarette burns. Despite these contradictions, the friendly staff's efforts in maintaining general cleanliness are appreciated.
The hotel shines when it comes to parking, offering convenient options, including private and free spaces. The straightforward parking experience, despite a narrow garage, adds to the overall convenience of staying at Roma Aurea.
Overall, Roma Aurea offers a mixed experience, excelling in location and staff service, but falling short in room maintenance and consistency in cleanliness. The hotel remains a noteworthy option for those valuing accessibility and friendly service, albeit with room for improvement in several key areas.
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The staff at Roma Aurea receive high accolades for their friendliness and helpfulness with multiple mentions of their polite and attentive service across all interactions. Their dedication significantly contributes to the hotel's positive atmosphere, often helping to mitigate other shortcomings.
Breakfast at Roma Aurea is a mixed experience. While some guests find the basic offerings lacking, others appreciate the tailored service available at an extra cost, which includes options like freshly made omelettes and lactose-free milk. The breakfast waiter's attentiveness also receives positive remarks.
The rooms, while clean and featuring spacious bathrooms, are marred by dated furnishings and a series of maintenance issues. Guests have noted broken furniture, a pervasive tobacco smell in some rooms, malfunctioning air conditioning and poor soundproofing. There is a general consensus that the rooms are in urgent need of refurbishment to improve comfort levels.
Cleanliness reviews are varied with some guests highlighting excellent standards and others pointing out significant cleanliness issues, such as stained comforters, dirty rooms and cigarette burns. Despite these contradictions, the friendly staff's efforts in maintaining general cleanliness are appreciated.
The hotel shines when it comes to parking, offering convenient options, including private and free spaces. The straightforward parking experience, despite a narrow garage, adds to the overall convenience of staying at Roma Aurea.
Overall, Roma Aurea offers a mixed experience, excelling in location and staff service, but falling short in room maintenance and consistency in cleanliness. The hotel remains a noteworthy option for those valuing accessibility and friendly service, albeit with room for improvement in several key areas.
3-Star Hotel
This hotel is well-connected for transport, providing easy access to Madrid. It features a restaurant and free Wi-Fi.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Roma Aurea boasts a commendable location, making it an ideal choice for travelers. Guests have consistently praised its central and easy-to-reach position, which is strategically beneficial for excursions and exploring the city. The vicinity to the hospital and the local center enhances its convenience with many noting that it's very close to key areas like restaurants, bars and essential services.
The tranquility of the location stands out, as the hotel is set in a quiet area while still being close to the bustling center of town. Street parking is easy to find, adding to the overall convenience for those traveling by car.
Staff interaction receives high marks with repeated mentions of pleasant and friendly treatment. Although the facilities and cafeteria area could use some improvement, the overall experience, highlighted by the excellent location and the staff's dedication, is positive. Despite some references to a need for renovation, the charm of the city and the quiet surroundings make Roma Aurea a noteworthy option for visitors.
The breakfast offerings at Roma Aurea receive mixed reviews from guests. While some found the breakfast to be insufficient and basic, primarily consisting of coffee and toast, others appreciated the more tailored options. Guests willing to pay extra for breakfast, at around 8 euros, could enjoy a more personalized service, including freshly made omelettes and lactose-free milk. Despite breakfast not being included in the room price, the service provided by the breakfast waiter receives positive remarks for being attentive and wonderful. Overall, the breakfast experience can be quite varied depending on individual expectations and willingness to pay extra for additional items.
The rooms at Roma Aurea present a mixed bag of experiences. On the positive side, guests frequently noted the rooms were clean and comfortable with spacious and clean bathrooms. However, these virtues were often overshadowed by a series of consistent drawbacks. Many reviews highlighted the age of the rooms and furnishings, pointing to an urgent need for refurbishment. Broken furniture, shattered lamps and generally poor maintenance were commonly mentioned, alongside discomforts such as uncomfortable beds and inadequate pillows.
A recurring issue was the pervasive tobacco smell in several rooms, which detracted from the overall atmosphere. Guests also mentioned that the air conditioning didn't work properly and the heating was unreliable. Soundproofing was another significant concern with noises from adjacent rooms disturbing the peace.
The facilities have seen better days with reviewers pointing out dirty chairs and a general lack of modernization. Issues with room amenities, like broken bathroom doors and flimsy towels, further added to the list of inconveniences. Maintenance appears to be a common concern with guests suggesting a facelift is desperately needed to bring the rooms up to par.
On a brighter note, the friendly staff earned praise, attempting to mitigate the room-related issues where possible. Despite their best efforts, the overall impression of the rooms at Roma Aurea was marred by their antiquated state and the lack of regular upkeep.
Roma Aurea has received mixed reviews when it comes to the comfort of its beds. Several guests appreciated the comfortable mattresses, highlighting that they found the beds to be satisfactory for a good night's sleep. However, a significant number of reviews pointed out issues related to the quality and comfort of the beds. Some guests described the mattresses as hard and the pillows as extremely uncomfortable, suggesting that individual pillows could enhance the sleep experience. There were also remarks about unmade beds and wrinkle-prone sheets and concerns that the mattresses could be cleaner. A few reviewers noted additional discomfort due to thin towels and malfunctioning heating. Overall, while some found the beds adequate, the feedback indicates room for improvement in making the sleeping arrangements more consistently comfortable.
Roma Aurea presents a mixed picture when it comes to cleanliness. Some guests highlighted the hotel's incredible cleanliness and noted that it was very clean overall. The quality-price ratio was also appreciated by some who were satisfied with the cleanliness and the staff's treatment. Additionally, guests mentioned that the facilities were in good condition, particularly the air conditioning and praised the hotel's overall service, location, easy parking and breakfast.
However, other reviews pointed to significant cleanliness issues. There were mentions of stained comforters, dirty rooms with marks of dirt and pillows stored in the closet being unclean. Some guests found hair on the floor and on the bed and cigarette burns in multiple areas, including the bed cover and nightstand. The furniture was described by some as outdated and dusty with one review specifically calling out the very inadequate cleaning.
Moreover, a few guests experienced rooms that smelled of tobacco, had cigarette butts on the floor and had issues such as mosquitoes and overall dirty conditions. Despite these varying experiences, the staff's friendliness and pleasant service were consistently appreciated.
Guests at Roma Aurea frequently commend the hotel staff for their friendliness and helpful demeanor. Reviewers highlight the consistent kindness and attentiveness of the staff throughout their stay. From check-in to managing any issues, the team, especially the reception and cafeteria staff, receive praise for their polite and patient treatment. The exceptional courtesy and efficiency of the employees contribute significantly to the overall positive experience at the hotel. Furthermore, the cleanliness of the hotel and the effective handling of problems such as room issues add to the reliable service appreciated by guests. While there's a mention of one unpleasant encounter with a receptionist, the general consensus is clear: the staff at Roma Aurea is dedicated to ensuring a pleasant and comfortable stay for their guests.
Roma Aurea offers a highly convenient parking experience for guests. The garage availability is excellent and there is private and free parking. Finding parking is straightforward, whether opting for the hotel's designated spaces or street parking nearby. Although the garage is narrow with limited capacity, parking at the hotel remains hassle-free. Additionally, the hotel's location adds to the ease of securing a spot with options to park right at the door.
Location Show Map
Location
The tranquility of the location stands out, as the hotel is set in a quiet area while still being close to the bustling center of town. Street parking is easy to find, adding to the overall convenience for those traveling by car.
Staff interaction receives high marks with repeated mentions of pleasant and friendly treatment. Although the facilities and cafeteria area could use some improvement, the overall experience, highlighted by the excellent location and the staff's dedication, is positive. Despite some references to a need for renovation, the charm of the city and the quiet surroundings make Roma Aurea a noteworthy option for visitors.
Breakfast
Rooms
A recurring issue was the pervasive tobacco smell in several rooms, which detracted from the overall atmosphere. Guests also mentioned that the air conditioning didn't work properly and the heating was unreliable. Soundproofing was another significant concern with noises from adjacent rooms disturbing the peace.
The facilities have seen better days with reviewers pointing out dirty chairs and a general lack of modernization. Issues with room amenities, like broken bathroom doors and flimsy towels, further added to the list of inconveniences. Maintenance appears to be a common concern with guests suggesting a facelift is desperately needed to bring the rooms up to par.
On a brighter note, the friendly staff earned praise, attempting to mitigate the room-related issues where possible. Despite their best efforts, the overall impression of the rooms at Roma Aurea was marred by their antiquated state and the lack of regular upkeep.
Beds
Cleanliness
However, other reviews pointed to significant cleanliness issues. There were mentions of stained comforters, dirty rooms with marks of dirt and pillows stored in the closet being unclean. Some guests found hair on the floor and on the bed and cigarette burns in multiple areas, including the bed cover and nightstand. The furniture was described by some as outdated and dusty with one review specifically calling out the very inadequate cleaning.
Moreover, a few guests experienced rooms that smelled of tobacco, had cigarette butts on the floor and had issues such as mosquitoes and overall dirty conditions. Despite these varying experiences, the staff's friendliness and pleasant service were consistently appreciated.
Staff
Parking
No, Roma Aurea doesn't have any pool.
No, a spa isn't available at Roma Aurea.
No, Roma Aurea doesn't allow dogs.
Yes, parking facilities are available at Roma Aurea.
No, Roma Aurea doesn't have a gym.
Location Show Map
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