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The Oberoi Beach Resort, Lombok

Tanjung , Medana Beach, Tanjung, Lombok (Show on Map)

9.7

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Oberoi Beach Resort in Lombok is highly praised for its exceptional customer service. The staff is described as fantastic, super welcoming, friendly, professional and considerate. They go above and beyond to make guests feel valued and welcome, offering assistance whenever needed. The hotel manager and front desk staff are particularly highlighted for their incredible service. Guests appreciate the competent, friendly and attentive hospitality shown by the staff, who genuinely care about ensuring a relaxed experience. The management is super professional and the chef is considered the best in Lombok. Overall, guests feel incredibly valued and welcome at The Oberoi Beach Resort, thanks to the efforts of the exceptionally helpful and attentive personnel. The resort is highly recommended for those seeking the best customer service in Lombok.
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Categories

Resort with Infinity Pool

Gaze into the endless sea while enjoying your time in this infinity pool, which offers an uninterrupted view of the ocean.

Boutique-style Resort

Luxury Resort

Resort near Golf Courses

Beachfront Resort

Resort near The Beach

Resort with Spa

Size of the spa facilities: Indoor area: 539 m² (5802 ft²)

Spa facilities:

Private massage and treatment room(s) - Number: 4

Steam room(s) / Hammam(s) - Number: 2

Private bath(s) - Number: 3

Fitness area

Cost for using spa facilities: Charge depending on treatment taken

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Infinity Pool Panoramic View Pool Private Pool Outdoor Pool

Business Resort

Resort with Parking

Resort with Gym

Resort with Tennis Courts

5-Star Resort

Resort with Outdoor Pool

Resort with Private Pool Rooms

Resort with Panoramic View Pool

Room Types

Luxury Pavilion Garden View Features a thatched roof, a private garden and an en suite bathroom with a sunken bathtub and separate shower.

Luxury Ocean View Villa with Private Pool Overlooking the sea, this villa features a courtyard with a private pool, pavilion with a dining area, and a spacious private balcony.

Luxury Garden View Villa with Private Pool This luxurious villa offers views of the lush tropical garden and boasts a private outdoor swimming pool. This villa is also fitted with air conditioning, seating area, flat-screen satellite TV, DVD/CD player, an iPod dock, dining area and a minibar. The en suite bathroom features bath and shower facilities as well as free toiletries. Fresh towels and bed linens are provided in the room.

Luxury Pavilions Ocean View This air-conditioned room is fitted with a balcony, flat-screen satellite TV, wardrobe, minibar, and an en suite bathroom featuring bath and shower facilities as well as free toiletries. Fresh towels and bed linens are provided in the room. Guests can enjoy view of the ocean from the balcony.

Luxury Villa Garden View Surrounded by well-manicured tropical garden this luxurious and air-conditioned villa is fitted with flat-screen satellite TV, wardrobe, minibar, and an en suite bathroom featuring bath and shower facilities as well as free toiletries. Fresh towels and bed linens are provided in the room. Guests can enjoy view of the garden from the balcony.

Luxury Villa Ocean View This spacious and luxurious villa is fitted with air conditioning, flat-screen satellite TV, wardrobe, minibar, and an en suite bathroom featuring bath and shower facilities as well as free toiletries. Fresh towels and bed linens are provided in the room. Guests can enjoy view of the sparkling ocean from the balcony.

Royal Ocean view Villa with private pool The spacious air-conditioned suite features a minibar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

Luxury Ocean View Two Bedroom Villa with private pool The private pool is a top feature of this suite. The spacious air-conditioned suite features a minibar, a tea and coffee maker and a safe deposit box. The unit has 2 beds.

Luxury Pavilion Garden View-For Indonesian Nationals and KITAS holders The spacious air-conditioned quadruple room features a minibar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

Luxury Pavilion Ocean View-For Indonesian Nationals and KITAS holders The spacious air-conditioned quadruple room offers a minibar, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Luxury Pavilion Pool View The spacious air-conditioned quadruple room offers a minibar, a tea and coffee maker and a safe deposit box.

About The Oberoi Beach Resort, Lombok

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Guest Reviews

9.7

Excellent

Staff

If you're looking for a hotel with exceptional customer service, look no further than The Oberoi Beach Resort in Lombok. The staff go above and beyond to make you feel welcome, as described by many guests as "fantastic", "super welcoming", "friendly and professional" and "exceptional and considerate". They are always ready to offer assistance and are "extremely helpful". Hotel Manager Tanmay Vaidya and front desk staff Nirul and Mansur are just some of the individuals who stand out for providing incredible service.

Guests appreciate the hospitality shown by the staff, who are "competent", "incredible friendly and attentive". They "genuinely care" and are "passionate" about making sure guests have a relaxed experience. The team is led by super professional management, while the chef is described as the best in Lombok. The staff "couldn't do enough for the guests" and are organized and kind. Many thanks are given to The Oberoi Staff for their hospitality, providing the "highest level of hospitality and the best attitude".

Overall, guests feel incredibly valued and welcome at The Oberoi Beach Resort, thanks to the efforts of the staff who are "exceptionally helpful" and "attentive personnel". Whether you are dining or relaxing by the pool, the staff and services are "incredible." So, if you want to experience some of the best customer service in Lombok, this resort should be at the top of your list.

Yes, The Oberoi Beach Resort, Lombok has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Private Pool, Outdoor Pool.

Yes, a spa is available at The Oberoi Beach Resort, Lombok. For more information, read the answers to the Spa questionnaire

No, The Oberoi Beach Resort, Lombok doesn't allow dogs.

Yes, parking facilities are available at The Oberoi Beach Resort, Lombok.

Yes, The Oberoi Beach Resort, Lombok has a gym.

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