Orient Palace stands out as a well-located and comfortable hotel in Tashkent, catering to both leisure and business travelers. Its desirable location on a quiet street offers easy access to the city’s primary attractions, including the city center and airport, which are reachable within 10 to 15 minutes by taxi. Public transport is conveniently accessible and several cafes, eateries and grocery stores, including popular supermarkets, are within walking distance. Magic City and a nearby market add to the leisure options available to guests. Affordable taxi fares make exploring Tashkent hassle-free.
The overall breakfast experience at Orient Palace is highly praised for its variety, taste and satisfying options. The breakfast buffet includes hot items like eggs and sausages, complemented by fruits, nuts, pastries and unlimited tea. Staff members contribute positively to the breakfast atmosphere with their cooperative and humble demeanor. While there are occasional remarks about the buffet not being replenished adequately later in the morning, the general feedback remains positive.
Dinner experiences at the hotel are enhanced by a barbecue area and a café offering various snacks. Although the hotel lacks a specific dining room, guests enjoy the flavorful options available, including samosas and pastries. With numerous excellent nearby restaurants, dining is convenient and diverse for guests seeking to explore beyond the hotel’s offerings.
Rooms at Orient Palace are consistently highlighted for their cleanliness, spaciousness and comfort. Guests appreciate the large, well-maintained rooms with comfortable beds and functional bathrooms. While there are occasional mentions of aging room elements and minor issues like unvacuumed carpets or sporadic plumbing problems, the prevailing sentiment is positive. The hotel provides a clean and cozy environment, making it a satisfactory and affordable choice.
The commendable cleanliness at Orient Palace extends across the entire hotel, offering a spotless, hygienic environment. Daily maid service ensures the rooms remain tidy, contributing to a comfortable stay. Any concerns about cleanliness appear to be isolated incidents with the overall standard being high.
The hotel's staff receives widespread acclaim for their politeness, friendliness and accommodating nature. Guests frequently note the staff’s exceptional service, willingness to go the extra mile and multilingual capabilities, which enhance the guest experience. While there are occasional remarks about minor reception issues, the majority of interactions with the staff are positive.
Wi-Fi at Orient Palace receives mixed reviews. It works well in some areas of the hotel, offering decent speeds and functionality, but there are notable connectivity issues in more remote rooms. Slow speeds and frequent disconnections are common complaints, which might be problematic for business travelers.
Regarding the beds, reviews are varied. Some guests find them hard and uncomfortable due to firm mattresses, while others are satisfied with the comfort and cleanliness. The mixed feedback on bed comfort contrasts with the generally positive reception of the spacious rooms and quality breakfast, which contribute to a balanced overall experience.
Orient Palace provides amenities suited for business travelers, including business conference rooms, a business center and in-room work tables and water kettles. The climate control system is effective, ensuring comfort during the stay. However, potential business guests should note the inconsistent Wi-Fi service, which may pose challenges for online work.
In summary, Orient Palace in Tashkent is a well-regarded hotel with significant strengths in location, cleanliness and staff service, making it a favorable choice for a comfortable and convenient stay, despite occasional minor drawbacks.
Categories
Business
EV charging stations
Family
Cheap
Room Types
Comfort Triple Room
Large Double Room
Large Twin Room
Guest Reviews
9.0
Excellent
Review Summaries
Location
Orient Palace boasts an enviable location for travelers looking to balance convenience and tranquility. Situated on a quiet street, the hotel is remarkably close to the city's primary attractions and essential services. Guests find it easy to reach both the city center and the airport with taxi rides taking about 10 to 15 minutes to either destination. Public transport is readily accessible with multiple bus stops nearby and a metro station within a 20-minute walk, though some note that the metro is a bit farther from the hotel.
For daily conveniences, there are several grocery stores, shops, cafes and eateries within walking distance, including the popular supermarkets "Korzinka" and "Kopeyka." Guests can also enjoy a variety of dining options ranging from local cheap eateries to high-end restaurants. The hotel's proximity to Magic City and a nearby market provides additional leisure and shopping options.
While some guests mention that the hotel is slightly removed from some of the city's central points, affordable taxi fares in Tashkent make getting around easy and cost-effective. Overall, the Orient Palace's strategic location near the city center, airport and several key amenities makes it an excellent choice for those looking to explore Tashkent comfortably.
Breakfast
The breakfast experience at the Orient Palace generally garners positive feedback from guests with many describing it as delicious, diverse and filling. The breakfast buffet, which includes a good, simple spread with hot options like eggs, sausages and porridge, is often praised for its variety and tastiness. Guests frequently mention the availability of fruits, nuts, pastries and even unlimited tea, which enrich the breakfast selection.
Staff members are commended for being cooperative and humble, enhancing the overall breakfast experience. However, there are some mixed reviews; a few guests noted issues such as the buffet not being replenished adequately and limited options, especially later in the morning. Despite these occasional drawbacks, the consistent theme is that the breakfast at Orient Palace is well-appreciated for its quality, variety and satisfying nature.
Dinner
At Orient Palace, the dinner experience is highlighted by its delicious food, including flavorful samosas, pastries and various other snacks. There's a barbecue area that guests appreciate, complementing the overall dining offerings. While the property lacks a specific dining area, the presence of a cafe provides additional snack options. Guests should note that breakfast could use some improvement and there is no additional food provided outside of the main offerings. For those looking to explore, there are many excellent restaurants and great dining options conveniently located nearby, just around the corner.
Rooms
Orient Palace provides a range of accommodations lauded for their cleanliness and spaciousness. Many guests appreciated the large and beautifully maintained rooms, frequently highlighting their comfort and the ample space. The hotel's rooms were consistently noted to be clean, warm and equipped with comfortable bedding, making them a pleasant retreat. The bathrooms also met high standards, being both nice and functional with effective showers.
Some reviews pointed out minor issues such as aging room elements and sporadic hygiene concerns, notably with carpeting or mattress conditions. A few guests noted that room cleaning might need more attention and that there were isolated plumbing issues, such as water drainage problems. Despite these occasional drawbacks, the overriding sentiment remains positive with guests commending the overall comfort and tidiness of the rooms.
The hotel's spacious, clean and bright rooms often resonated well with visitors, providing a satisfactory stay at a relatively affordable price. The combination of new and well-maintained facilities, together with the comfort provided by the super comfy beds and adequate heating, contributed to a generally favorable impression of the accommodations at Orient Palace.
Beds
The reviews for the beds at Orient Palace reveal a varied experience among guests. Many described the beds as hard, firm and uncomfortable, often referring to mattresses that are too firm or broken. Issues with dirty bed linen and low-quality pillows were also noted with some guests mentioning broken furniture and clogged drains in the showers. On the positive side, a few guests found the beds comfortable and praised the cleanliness of the bed linen. There were conflicting opinions on the bedding with mentions of it being both comfortable and uncomfortably narrow. Despite these mixed reviews, the spacious rooms and a highly praised breakfast contributed to a more balanced overall experience.
Cleanliness
The reviews for 'Orient Palace' highlight its commendable cleanliness standards. The rooms are consistently described as clean, spacious and well-maintained with daily maid service ensuring tidiness. Guests appreciate the spotless bedding, clean and hygienic environment and the general cleanliness throughout the hotel. Many found the clean, cozy atmosphere with snow-white linen adding to their comfort. Despite a few isolated comments about issues like unvacuumed carpets, broken fixtures and some rooms not being cleaned thoroughly, the overall impression is that the hotel maintains a high level of cleanliness. Additionally, the friendly and accommodating staff contribute positively to the guest experience. For the price, Orient Palace provides a decent and clean stay.
Staff
The majority of guest reviews for the Orient Palace highlight the hotel's exceptionally polite and friendly staff. Words like polite, friendly and superb frequently describe the team with particular praise aimed at their ability to fulfill requests and deliver good customer service. Guests repeatedly note the staff's politeness and their willingness to make an extra effort, such as running to nearby stores to purchase items or suggesting local places to eat and visit.
The reception staff receives mixed feedback. While many guests mention that the receptionists are kind, welcoming and helpful, there are isolated comments about reception issues and a lack of assistance with room changes and luggage. However, these seem to be exceptions rather than the rule, as many appreciated the staff's responsiveness and accommodating nature. Notably, there is high praise for individual staff members like Hajiyakbar for their helpfulness.
Cleanliness and hospitality are also highlighted facets with many reviews appreciating the daily cleaning service and the warm, sociable demeanor of the team. The multilingual capabilities of the staff with members speaking up to six languages, further enhance the guest experience by making communication seamless. Overall, the Orient Palace staff is frequently lauded for their dedication to providing a welcoming and solution-oriented environment for their guests.
Wi-Fi
At Orient Palace, the Wi-Fi experience varies significantly. Guests consistently note both strengths and weaknesses in the hotel's internet service. Many reviews highlight the presence of good, functional Wi-Fi in certain areas of the hotel with some even mentioning that the internet speed and quality are satisfactory. However, there are notable issues, particularly in remote rooms where the Wi-Fi connection is poor or non-functional. Complaints about slow speeds and frequent disconnections are common with several guests experiencing problematic or low-speed internet. The overall sentiment suggests that while the Wi-Fi works well in some parts of the hotel, it fails to provide a reliable service throughout the entire property.
Business
Orient Palace offers a blend of amenities tailored for both leisure and business travelers. For those visiting on business, there are specific facilities to consider. The hotel provides business conference rooms and a business center, crucial for hosting meetings or working remotely. Guests will find work tables and water kettles in their rooms, adding to the convenience of a professional stay. The climate control system functions well, ensuring comfort throughout the stay. Additionally, the surrounding area is bustling with shops and restaurants, making it easy to grab a quick bite or pick up necessities. However, potential business travelers should be aware that the wifi reliability can be intermittent, which might pose challenges for online work. While the hotel has suitable features for a business stay, these connectivity issues may be a deciding factor for some.
FAQ
No, Orient Palace doesn't have any pool.
No, a spa isn't available at Orient Palace.
No, Orient Palace doesn't allow dogs.
No, parking facilities aren't available at Orient Palace.
