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SpringHill Suites Tempe at Arizona Mills Mall

Tempe , 5211 South Priest Drive (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Info Situated in the vibrant city of Tempe, the SpringHill Suites Tempe Arizona Mills Mall hotel provides a haven of comfort and convenience for both leisure and business travelers. Its prime location near attractions such as Arizona State University, Tempe Diablo Stadium and prominent businesses ensures easy accessibility. The hotel offers a range of on-site amenities, including a complimentary hot breakfast buffet, an outdoor pool, a fitness center and elegantly-appointed all-suite accommodations with luxurious linens and modern conveniences. Emphasizing sustainability and pet-friendliness, the hotel also features free high-speed WiFi, a 24-hour business center, meeting spaces, a convenience store and additional services such as dry cleaning, laundry facilities, wake-up calls and housekeeping. The warm and hospitable staff at the SpringHill Suites Tempe Arizona Mills Mall hotel are committed to making each guest's stay enjoyable, solidifying its position as a top choice for accommodations in the area.

Summary of reviewsOverall, SpringHill Suites Tempe at Arizona Mills Mall is a convenient hotel located near a variety of amenities including a mall, golf course, restaurants and the airport. The staff received high marks for their friendliness and helpfulness with the assistant manager and shuttle driver being particularly praised. The rooms are generally spacious and comfortable, although some guests have experienced issues with cleanliness and layout. The beds are mostly described as very comfortable. Breakfast receives mixed reviews with some guests reporting a lack of variety and quality. The pool is a mixed bag with some guests enjoying it while others report issues with water temperature and cleanliness. While some guests report having a subpar experience with the hotel, the majority of guests had a positive experience with the hotel's cleanliness, staff and location.
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Categories

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Room Types

King Studio with Sofa Bed Offering a cable TV, this studio provides a desk and an en suite bathroom.

Studio with Two Queen Beds and Sofa Bed Offering a cable TV, this studio provides a desk and an en suite bathroom.

King Studio Suite with Sofa Bed - Hearing Accessible This air-conditioned suite is comprised of a TV with cable channels and a private bathroom.

About SpringHill Suites Tempe at Arizona Mills MallNestled in the heart of the bustling city of Tempe, the SpringHill Suites Tempe Arizona Mills Mall hotel offers guests an oasis of comfort and convenience. With a prime location near major attractions and businesses, the hotel caters to both leisure and corporate travelers. The close proximity to Arizona State University, Tempe Diablo Stadium and renowned corporations like The Cotton Center Business Park, Desert Willow Conference Center, Unitek EMT, MiTek and Amazon makes it an ideal choice for visitors seeking convenience and accessibility.

The SpringHill Suites Tempe Arizona Mills Mall hotel boasts an impressive array of on-site amenities, ensuring guests have everything they need for a memorable stay. Guests can begin their day with a sumptuous complimentary hot breakfast buffet, available on weekdays from 6:30 to 9:00 AM and weekends from 7:00 to 10:00 AM. They can then head to the outdoor pool for a refreshing dip or maintain their workout routine at the well-equipped fitness center. For those in need of a pick-me-up, free coffee and tea are readily available throughout the day. The all-suite accommodations are elegantly appointed with luxurious linens, stylish fixtures, and modern conveniences such as mini-fridges, microwaves and coffee makers.

Not only does the SpringHill Suites offer comfort and luxury, but it also emphasizes sustainability and pet-friendliness. The hotel features free high-speed WiFi, a 24-hour business center, meeting spaces and a convenience store for guests' needs. Additional services include dry cleaning, laundry facilities, wake-up calls and housekeeping to ensure a seamless experience. The warm and hospitable staff at the SpringHill Suites Tempe Arizona Mills Mall hotel are dedicated to making every guest's stay enjoyable, making it a top choice for accommodations in the Tempe area.

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Guest Reviews

8.1

Very Good

Location

If you're looking for a hotel in a convenient location, SpringHill Suites Tempe at Arizona Mills Mall might just be the perfect place for you. With a grocery store, pharmacy, dispensary and restaurants nearby, everything you need is within reach. The hotel is also just a short distance away from the airport, making it a great choice for early morning flights. For those who love to shop, the hotel is located right down the street from the Arizona Mills Mall with many other retail options in the surrounding area. If you prefer outdoor activities, the hotel is close to a golf course as well. The only downside is that the area can get busy with lots of people walking around. However with easy access to the freeway and airport transfers offered by the hotel, the location is still incredibly convenient for travelers. Overall, SpringHill Suites Tempe at Arizona Mills Mall's location is perfect for those who want to stay in a lively area with plenty of amenities nearby.

Breakfast

Guests have mixed reviews about the breakfast at SpringHill Suites Tempe at Arizona Mills Mall. Some found the breakfast to be okay, while others felt that it was very poor and lacked variety. Some praised the availability of breakfast and appreciated the nice lobby sitting area and breakfast room. Many guests thought that the breakfast needed improvement and that the breakfast area was not well arranged. However, some guests found the breakfast to be good, great and even exceptional. Some guests felt that there was a bigger selection than at other locations, but others did not eat breakfast due to the Coronavirus. Some guests specifically mentioned that they would prefer to have Cheerios in the morning. There were also some reviews in Spanish that mentioned that the breakfast was simple and lacked variety with some guests encountering rude breakfast attendants and cold coffee. Overall, it seems that while some guests enjoyed the breakfast, there is room for improvement in terms of variety and quality.

Rooms

If you're looking for a hotel with big, comfortable rooms that have everything you need, SpringHill Suites Tempe at Arizona Mills Mall could be the perfect choice for you. Many guests commented on how spacious and clean the rooms were with some even describing them as "amazing" and "beautiful". The beds were also a highlight for many with guests saying they were very comfortable. However, a few guests did mention issues with cleanliness, such as dirty carpets and uncleaned tubs. Additionally, some guests had negative comments about the room layout with one guest even describing it as "awful". The hotel location was praised for being central and quiet, but some guests did complain about noisy neighbors. Overall, it seems that the hotel provides functional, comfortable rooms, but there may be some inconsistencies in cleanliness and layout that could affect your experience.

Beds

Guests of SpringHill Suites Tempe at Arizona Mills Mall seem to have a lot to say about the beds. The majority of reviews indicate that the beds are very comfortable - some guests even call the beds "comfy" or "really comfortable". Additionally, guests appreciate the updated features of the beds such as reading lights and USB plug-ins. However, not all guests have had positive experiences with the beds. A few reviews mention that the beds were uncomfortably hard or uncomfortable in general. Others noted that the pillows were a little flat. Despite these few negative reviews, most guests seem to have had a comfortable night's sleep in the hotel beds.

Cleanliness

The SpringHill Suites Tempe at Arizona Mills Mall is a convenient and comfortable hotel that offers a clean and well-maintained environment according to many guest reviews. The hotel is praised for its clean towels and daily cleaning of trash bins, making it a pleasant stay for visitors. Several guests indicate that the rooms were clean and comfortable with some even describing the hotel as super clean or spiffy. However, a few guests reported some cleanliness issues such as stains on the upholstery and carpets, grunge in tub corners and dirty bathroom floors. Despite these isolated remarks, the majority of guests report a positive experience with the hotel's cleanliness, while many also give high marks to the hotel's staff and central location.

Staff

The staff at SpringHill Suites Tempe at Arizona Mills Mall are a friendly and accommodating group. From the kind front desk staff to the helpful kitchen cook, guests can expect top-notch customer service. While there were a few negative experiences, such as a front desk person who was "cut n dry" and lack of customer service from some staff members, the majority of guests raved about the outstanding customer service they received during their stay. The hotel assistant manager, Shawn, was especially praised for his extreme accommodating nature. Guests also appreciated the shuttle driver's super nice demeanor, the mid-day staff's great service and the quick and easy check-in process with a clerk who was "awesome." While there were a few language barriers for Spanish-speaking guests, the hotel's polite and attentive staff did their best to make everyone feel welcome. Overall, the staff at SpringHill Suites Tempe at Arizona Mills Mall received high marks for their friendliness and helpfulness.

Pool

The pool at SpringHill Suites Tempe at Arizona Mills Mall is a mixed bag according to guest reviews. Some guests found it to be neat, nice, relaxing and very warm, while others found the water to be too cold, salty and even contaminated with blood. Some guests were disappointed that the pool was the only highlight of their stay, while others were unable to enjoy it due to its closure or because the same people were monopolizing it all day. Some guests also reported safety concerns with a broken hand railing and a gutter hanging down. The sitting area around the pool needs improvement and some guests found it noisy if their room was too close to the pool, but overall the pool is a great feature of the hotel according to some guests.

3 Star

The SpringHill Suites Tempe at Arizona Mills Mall receives mixed reviews from guests. Some guests find the hotel to be outdated and in need of renovation, while others have a passable experience. A few guests note that the location next to a dispensary can be a downside. The lobby can be noisy and messy and some guests were disappointed with the lack of cleanliness in their rooms during their stay. The hotel is deemed subpar by some guests, while others found it adequate. However, several guests have had a bad experience and vow never to return to the hotel. The breakfast receives mixed reviews and some guests noted that housekeeping didn't clean their room during their three-day stay. In general, guests expected more for the amount they paid and would opt to stay elsewhere in the future.

Yes, SpringHill Suites Tempe at Arizona Mills Mall has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at SpringHill Suites Tempe at Arizona Mills Mall.

Yes, SpringHill Suites Tempe at Arizona Mills Mall welcomes dogs.

Yes, parking facilities are available at SpringHill Suites Tempe at Arizona Mills Mall.

Yes, SpringHill Suites Tempe at Arizona Mills Mall has a gym.

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