Hilton Puckrup Hall & Golf Club, Tewkesbury
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Summary of reviewsOverall, the Hilton Puckrup Hall in Tewkesbury has its ups and downs according to guest reviews. The hotel's standout features include its convenient and stunning location for exploring the Cotswolds, excellent breakfast with plentiful options and friendly staff providing outstanding customer service. However, some guests have raised concerns about the outdated rooms which may need renovation, inconsistent cleanliness and mixed reviews on the quality of the dinner, as well as the high prices of food and drinks. On the positive side, the hotel offers great leisure facilities, including a lovely pool and golf course with panoramic views, making it ideal for families, health enthusiasts and golf enthusiasts alike. While some guests have reported needing more signs to find the hotel in the dark or experiencing issues with sleeping on creaky or uncomfortable beds, others have found their experience at the hotel to be pleasant, comfortable and convenient for their needs.
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About Hilton Puckrup Hall & Golf Club, Tewkesbury
Guest Reviews
The Hilton Puckrup Hall in Tewkesbury boasts a convenient location that makes exploring the Cotswolds a breeze. Many guests have praised the hotel's lovely and stunning setting on the edge of the Cotswolds with great views of the Malverns. Visitors have enjoyed the attractive immediate location of the hotel, as well as its proximity to Tewkesbury, which boasts shopping, the Abbey, boat trips and Victoria Gardens. The hotel itself is situated in picturesque grounds with a river running nearby and overlooking a golf course. Although some guests noted that the property is very dated, they still loved the fantastic views and convenience of the location, as it's close to motorways and perfect for a relaxing weekend. Some guests also mentioned that more signs are needed to find the hotel in the dark. Overall, the location of Hilton Puckrup Hall makes it a great place to stay for those visiting the area.
The breakfast at Hilton Puckrup Hall & Golf Club, Tewkesbury is a standout feature according to guest reviews. With a fantastic range of both hot and cold options, there is plenty to choose from to satisfy all tastes. The quality and freshness of the breakfast is praised by guests with many describing it as excellent or amazing. All dietary requirements are catered for, including gluten free options. The buffet style breakfast is described as superb with a large selection to choose from. The only downside reported by some guests is that it can become too busy, but overall the breakfast is a big plus for this hotel. With friendly service and beautiful presentation, the breakfast is definitely worth trying during your stay.
Guests have mixed reviews about the dinner at the Hilton Puckrup Hall in Tewkesbury. Some were impressed with the quality of food and the wide selection available at breakfast. The bar area was also popular with a convivial atmosphere and a good menu. However, many guests found the prices of drinks and food to be expensive. Others experienced poor service and limited options for lunch and dinner with some even getting food poisoning from the Greek yoghurt and fruit. Some guests also noted that the menu remained unchanged throughout their stay, which became an issue for them. Cold plates, undercooked dough and lukewarm cooked food were also some of the issues raised. While the hotel had plenty of dining options, the large eating area made it difficult for guests to find everything they needed with some having to ask for directions multiple times. Overall, the dinner experience at the Hilton Puckrup Hall in Tewkesbury seemed like a mixed bag.
The Hilton Puckrup Hall in Tewkesbury has received mixed reviews regarding the quality of its rooms with some guests stating that they were pleasantly surprised at how spacious and comfortable they were, while others found them to be outdated, rundown and in need of renovation. Although some rooms were clean and well-supplied with amenities such as coffee machines, shampoo and baths or showers, others were dirty with cobwebs, spiders and strange smells. Several guests also complained about the lack of soundproofing, which made it difficult to sleep well, especially when there were noisy neighbors or creaky furniture. While some appreciated the lovely views over the golf course, others were disappointed in the small size, lack of outlets, insufficient air conditioning or heating and inadequate lighting. Additionally, some found the location of the rooms to be inconvenient with long walks to get there. Several guests also criticized the high cost of the rooms, which they felt did not justify the quality of the accommodations. Despite these issues, many guests still found the rooms to be pleasant, comfortable and well-insulated from noise and enjoyed the larger parking spaces, good TVs and clean bathrooms with nice amenities.
Guests have mixed opinions on the beds at Hilton Puckrup Hall & Golf Club, Tewkesbury. Some guests found the beds to be really comfortable with good bedding and friendly staff to ensure a great night's sleep. However, others were disappointed with the twin beds instead of the queen size bed they had booked, while some reported uncomfortable beds that were either too hard or too soft. Some guests even had trouble sleeping due to creaky beds and poor sound proofing, while others had an allergic reaction to the feather pillows provided. Overall, the quality of the beds at the hotel seems to vary and may depend on individual preferences.
The Hilton Puckrup Hall in Tewkesbury has received mixed reviews regarding its cleanliness. Some guests felt that the hotel was poorly maintained and that the rooms needed a deep clean with stains on the carpet and peeling wallpaper in some areas. However, others found the hotel to be lovely and faultless with clean and comfortable rooms, well-maintained facilities and a clean swimming pool. Some guests did report issues such as cobwebs, bugs and a mouldy smell in the bathroom, while others mentioned that the hallways had an unpleasant odour. Despite these concerns, many guests noted that the hotel was smart, well-supplied and had friendly staff. Overall, the cleanliness of the hotel appears inconsistent and could benefit from more attention to detail.
The staff at Hilton Puckrup Hall in Tewkesbury are a standout feature of the hotel, consistently described as friendly, helpful and excellent. From the welcoming reception staff to the super attentive hospitality team, every staff member embodies the set levels of customer service that every hotel should aspire to. Guests enjoyed the outstanding service provided by the staff, who went above and beyond to accommodate their needs, whether that be offering a coffee on departure or pulling out all the stops to secure a lovely room. While a small number of guests noted some areas for improvement, the staff always remained approachable, friendly and efficient. Overall, the hotel's facilities and lovely rooms, combined with its brilliant staff, make it a highly recommended destination.
The Hilton Puckrup Hall in Tewkesbury boasts of great leisure facilities with the pool being a standout feature according to guests. The pool is of a good size, perfect for swimming and was found to be clean and well-maintained. Guests with children loved the pool and the fact that they can swim until 8pm was a bonus. The Jacuzzi and steam room were also highly appreciated after a long drive. The changing areas were clean and the staff friendly and happy to help. The hotel had other good facilities, including a gym. Although the pool area was busy at times, the lovely outside seating area from the bar provided a nice respite. The hotel grounds were also praised with the pool being a lovely treat amidst its beauty. Overall, the pool and its amenities were a great addition to the Hilton Puckrup Hall experience.
The Hilton Puckrup Hall in Tewkesbury is the perfect destination for families, according to guest reviews. Many families stayed for weddings, Christmas gatherings and family get-togethers and all found the rooms to be spacious and comfortable for adults and children alike. The hotel staff were especially kind and helpful to families with young children, providing cots and putting on great facilities for kids during half term, including a smaller paddling pool for toddlers. Kids loved the pool and were able to swim until 8pm. Even furry family members were welcome, as the hotel is a great place to stay with kids and dogs. The hotel's amenities and helpful staff make it a lovely halfway stop for families traveling to and from Cornwall or other destinations.
If you're a golf enthusiast or simply enjoy the stunning views, Hilton Puckrup Hall in Tewkesbury is the perfect hotel. Surrounded by a beautiful golf course, every guest can enjoy the lush grounds and panoramic vistas. Despite not playing golf, some guests appreciated the picturesque setting. This hotel is also ideal for health enthusiasts; it's equipped with excellent health facilities. The staff is welcoming and the comfortable rooms offer a superb view of the golf course. The breakfast buffet is of very high quality with a wide variety of options. Some guests had the pleasure of playing the golf course and they raved about its quality! The hotel is a real treat for anyone looking for a golf course and helpful staff. Some reviewers even said they had stayed here before solely for the golf course view!
Yes, Hilton Puckrup Hall & Golf Club, Tewkesbury has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Hilton Puckrup Hall & Golf Club, Tewkesbury.
Yes, Hilton Puckrup Hall & Golf Club, Tewkesbury welcomes dogs.
Yes, parking facilities are available at Hilton Puckrup Hall & Golf Club, Tewkesbury.
Yes, Hilton Puckrup Hall & Golf Club, Tewkesbury has a gym.
