The Rosewood Mansion on Turtle Creek is a luxurious hotel with exceptional service and a friendly staff. Guests consistently praise the 5-star service and genuine care shown by the staff, particularly the exceptional concierge, Mary. The bellmen and doormen are always available to assist with any needs. The attentive staff creates a perfect ambiance for an unforgettable experience.
The Highland Dallas, part of the Curio Collection by Hilton, is a mid-century inspired retreat situated in Highland Park, close to Southern Methodist University, the George W. Bush Presidential Center, Katy Trail, shopping centers and other Dallas attractions. With 204 sophisticated guest rooms and suites, the hotel offers a unique urban resort experience, featuring acclaimed restaurant Knife by John Tesar, 9,000 square feet of meeting and event space, a heated pool, the Exhale Spa, Salon Pompeo, 24-hour fitness center and the Highland Art Collection. Guests can enjoy a range of recreational and leisure activities, making it an ideal choice for travelers seeking an urban retreat with a touch of sophistication and warmth.
Summary of reviews
The Highland Dallas, Curio Collection by Hilton received mixed reviews from guests regarding their valet-only parking system. While some found it convenient, others were disappointed to pay $31 per day and wished the fee had been included in the initial price. Some guests had difficulty finding the parking entrance and noted there was no nearby self-parking available. Despite this, many guests had positive experiences at the hotel, praising the friendly and helpful staff, comfortable rooms and convenient location. Some guests also enjoyed the on-site restaurant and bar, as well as the fitness center and pool. Overall, The Highland Dallas offers a pleasant stay for those willing to navigate the parking situation.
The Joule Dallas is an exceptional hotel that offers above and beyond a typical 4-star experience to guests. It offers great facilities and services and the property area is also praised by many. Even though some guests have noted that the surrounding area can be a bit concerning, the hotel consistently receives high ratings from happy guests with an impressive average rating of 8-9 out of 10. The Joule Dallas is an outstanding and unique hotel that's not just another cookie-cutter chain, providing the best of Dallas to its guests.
Hotel Viata, nestled just outside Austin amidst scenic hills and forest beauty, consistently garners praise for its serene and picturesque location. The overall ambiance of tranquility combined with the hotel's thoughtful design, which includes a charming outdoor patio, live music and exceptional food and drinks, creates an inviting and fulfilling retreat. The helpful and friendly staff further enhance the guest experience, making it a memorable getaway for all.
The hotel's restaurant, Laurel, is mostly well-received with particular commendations for service and presentation. Servers Harry and Simon stand out for their exemplary service, contributing to a generally positive dining experience despite occasional feedback regarding high prices and select underwhelming dishes. Overall, the restaurant is recognized as one of the best hotel dining experiences by several guests.
Rooms at Hotel Viata are lauded for their cleanliness, comfort and spaciousness. Many guests appreciate the apartment-like feel of the rooms, complete with stunning views and comfortable beds. The additional touches such as complimentary bottles of wine and well-appointed bathrooms enhance the overall experience. Although some rooms may benefit from updates and better lighting, the general consensus remains that the rooms are cozy and inviting.
Maintaining a high standard of cleanliness, the hotel is frequently praised for its spotless rooms and well-kept facilities. Even though some areas, such as the pool and certain in-room carpeting, may require attention, the overall impression is one of a clean and classy environment.
The staff at Hotel Viata consistently receives high marks for their friendliness, professionalism and accommodating nature. Notable mentions include desk manager Chris, as well as staff members Lulu and Iggy, who contribute to a warm and welcoming atmosphere. Despite minor staffing issues, the dedication and politeness of the employees significantly enhance the guest experience.
The pool area is celebrated for its beauty and ambiance with lush greenery and twinkling lights creating a charming space. Guests enjoy relaxing by the well-kept pool, gym and spa facilities. Although some improvements in cleanliness and landscaping are suggested, the pool remains a delightful feature of the hotel.
In conclusion, Hotel Viata successfully combines a scenic and peaceful location with comfortable and clean accommodations, commendable dining options and exceptional service, ensuring a largely positive and memorable stay for its guests.
The Laura Hotel, Houston Downtown, Autograph Collection stands out as a premier choice for visitors seeking luxury and convenience in the heart of Houston. Its prime location in the downtown area places guests within close proximity to major attractions, dining and entertainment options. The hotel's modern and chic design, exceptional cleanliness and chic ambiance consistently receive high praise, making it an ideal hub for exploring the vibrant city.
Rooms at The Laura Hotel receive rave reviews for cleanliness, comfort and aesthetic appeal. The well-appointed and soundproof rooms feature luxurious bathrooms and king-sized beds with deluxe and executive suites offering stunning views and added amenities. The overall attention to detail provides a serene and comfortable retreat for guests. Bedding is described as extremely comfortable, contributing to restful nights.
The staff at The Laura Hotel is frequently commended for their friendliness, professionalism and attentiveness. From front desk personnel to valet and housekeeping staff, the team goes above and beyond to accommodate guests, earning high marks for excellent service.
While the breakfast offerings receive mixed feedback due to inconsistencies in service speed and clarity regarding pricing, the quality of the food itself is often praised. Similarly, the hotel's pool area with its appealing ambiance and well-maintained facilities, is a favored feature, despite limited operating hours and the absence of poolside service.
Parking presents some challenges with valet parking being the primary, albeit expensive, option. Alternatives like nearby parking garages are mentioned as more budget-friendly options.
Despite some critiques regarding the hotel's perceived value and the need for enhancement in certain areas to fully embody a five-star designation, The Laura Hotel is largely appreciated for its luxurious feel, modern design and top-notch service. It provides a worthwhile experience for those seeking an elegant and well-situated accommodation in downtown Houston.
The Plaza Hotel Pioneer Park in downtown El Paso, Texas, consistently garners praise for its prime location and beautifully restored historic architecture, making it an ideal base for exploring the city's attractions. The property offers a seamless blend of modern luxury and timeless elegance, ensuring a memorable stay for visitors. Guests commend the hotel for its outstanding service, with friendly and attentive staff who consistently exceed hospitality standards. The accommodation features stylishly appointed rooms with modern amenities, where comfort is elevated by super comfortable beds and luxurious bathroom facilities.
Dining at The Plaza Hotel Pioneer Park is a highlight, with its Ambar Restaurant offering exceptional Mexican cuisine and a lively bar atmosphere. The superb breakfast options further enhance the culinary experience, contributing to the hotel's five-star rating. Immaculate cleanliness and top-tier facilities underscore the establishment's commitment to quality, providing a clean and comfortable environment throughout.
Pet owners appreciate the hotel's dog-friendly approach, with thoughtful amenities for furry companions, including dog beds, bowls, and a doggie room service menu. The nearby park adds convenience for pet walks and play. Visitors are consistently impressed by the luxury experience complemented by a breathtaking rooftop terrace, serving tapas and cocktails with stunning sunset views.
Overall, The Plaza Hotel Pioneer Park stands out as a five-star gem that blends nostalgia with modern comforts, making it a highly recommended choice for anyone visiting El Paso. Guests leave with lasting impressions of elegance, luxury, and impeccable service, ensuring return visits when in the area.