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Comfort Inn

Thunder Bay , 660 West Arthur Street (Show on Map)

6.4

Rated

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1 room2 guests 1 room, 2 guests

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Info Comfort Inn Thunder Bay is a centrally located hotel that caters to both business and leisure travelers, offering easy access to local attractions like the Terry Fox Memorial and Lookout, Fort William Historical Park and the Thunder Bay International Airport. Known for its outdoor recreational opportunities, Thunder Bay allows guests to enjoy activities such as rock climbing, skiing, snowboarding and water sports. Visitors can also explore the waterfront, shop at local boutiques, dine at authentic restaurants and admire the famous Sleeping Giant. The hotel is dedicated to providing clean, hygienic accommodations for a worry-free stay and offers amenities such as fast and free Wi-Fi, pet-friendly rooms, complimentary coffee and newspapers and onsite bus parking. Drive-up rooms with patio door access and cold weather hook-ups are available for road trip travelers, and the hotel encourages guests to bring their pets along for the adventure.

Summary of reviewsOverall, guests have had a positive experience at Comfort Inn. The hotel's convenient location with many restaurants nearby and within walking distance, has been appreciated by guests. The self-serve breakfast included with the stay has been praised as excellent with many options available and standout hot breakfast. While some rooms are in need of upgrading and better cleaning standards, others are clean and spacious with comfortable beds and great furniture. The staff has been consistently praised for their excellent customer service and friendliness with many guests noting that they were accommodating and helpful. The hotel's pet-friendly amenities and services have also been consistently praised by guests. While there have been some mixed reviews regarding the cleanliness and bed comfort, guests can feel assured they will have a comfortable and safe stay at the hotel.
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Categories

Hotel near Ski Resorts

Hotel Taking Steps Towards Sustainability

Dog Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

3-Star Hotel

Room Types

Standard King Room - Upper Floor/Non-Smoking This double room has air conditioning, Fridge and microwave.

Standard King Room - Non-Smoking This double room features air conditioning, Fridge microwave and cable TV.

King Suite

Queen Room with Two Queen Beds The unit offers 2 beds.

King Suite - Pet Friendly The unit offers 2 beds.

Queen Room with Two Queen Beds The unit has 2 beds.

Double Room with Two Doule Beds - Pet Friendly The unit has 2 beds.

Triple Room with Sofa bed - Non Smoking/Ground floor The unit offers 2 beds.

Superior King Room - Non Smoking The unit offers 2 beds.

About Comfort InnComfort Inn Thunder Bay is a hotel that offers warm and welcoming accommodations to both business and leisure travelers. Centrally located, this hotel is just minutes away from the Thunder Bay International Airport and provides easy access to attractions such as the Terry Fox Memorial and Lookout and Fort William Historical Park. Thunder Bay is an outdoor paradise for adventure seekers, offering activities such as rock climbing on Mount McKay, skiing and snowboarding at Loch Lomond, and canoeing and boating on the numerous lakes and rivers in the area.

Visitors can also explore the Thunder Bay waterfront, where they can shop at local boutiques, dine at authentic restaurants and marvel at the town's famous Sleeping Giant, a collection of mesas that dominate the eastern horizon. The Comfort Inn Thunder Bay is committed to providing guests with clean, hygienic accommodations, ensuring a worry-free stay.

The hotel offers an array of amenities to cater to the needs of its guests, including fast and free Wi-Fi, valet cleaning service, pet-friendly accommodations, complimentary coffee and weekday newspapers, late check-out options and onsite bus parking. Travelers on road trips can take advantage of the drive-up rooms with patio door access and cold weather hook-ups. As one of the pet-friendly hotels in Thunder Bay, guests are encouraged to bring their furry and feathered companions along for the adventure.

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Guest Reviews

6.4

Rated

Location

The Comfort Inn is situated in a convenient location with many restaurants nearby and within walking distance. Guests found the location easy to find and accessible. While some guests found the location shady and not good due to the hotel being old, others found it convenient for their needs. The hotel is in a good neighbourhood for dog walking and is close to the highway, airport, take out locations and public transit. Guests appreciated the helpfulness of the staff and the fresh breakfast. However, there were no restaurants located nearby. Overall, guests found the location of the Comfort Inn to be great, convenient and superb.

Breakfast

If you are looking for good breakfast options while staying in Thunder Bay, Comfort Inn is a great choice. The self-serve breakfast included with your stay is excellent and many guests have claimed it to be the best compared to other hotels in the area. There are lots of options available and the hot breakfast is a standout feature. The breakfast staff are friendly and accommodating and guests have felt safe eating the food. While some had minor complaints about the consistency of the breakfast menu, overall, the breakfast was good and provided a necessary start to the day. Due to COVID regulations, the hotel now provides a bagged breakfast, but it still gets the job done. Guests have appreciated the convenience of being able to take the breakfast to-go, making it easy to explore the beautiful city parks nearby.

Rooms

Comfort Inn offers a mix of comfortable and dated rooms, according to guest reviews. Some rooms are clean and spacious with comfortable beds and great furniture, while others are in need of upgrading and bathroom TLC. Some guests reported dirt and stains in the carpets and on furniture, as well as unpleasant smells, mold and unclean bathrooms. However, the hotel is pet-friendly and conveniently located and some guests appreciated the usual amenities in the room. Staff service and cleanliness levels were inconsistent with some guests enjoying friendly service and decent room cleaning, while others reported poor service and dirty rooms. Overall, guests had a decent place to stay, but some rooms need updating and better cleaning standards.

Beds

The Comfort Inn seems to have mixed reviews when it comes to the beds. Some guests describe the beds as amazing and comfortable, while others found them too small and uncomfortable with lumpy mattresses and sheets that had to be peeled off. Some guests also mentioned that the beds were not queen-sized, but double-sized. However, despite the mixed reviews, most guests found the rooms comfortable and safe to sleep in and some even praised the mattress, sheets and pillows as the most comfortable ever. The hotel also offers a good breakfast, but some guests mentioned a high price and smoke smell. Overall, the bed situation might be hit or miss, but guests can feel assured they will have a comfortable and safe stay at the hotel.

Cleanliness

Guests at Comfort Inn have had mixed experiences with the cleanliness of the hotel. While some complained of dirty carpets, dusty shades and outdated amenities, others described their stays as nice, cozy and clean. A few guests found bloodstains on the walls, bed and carpet, while others reported pet hair on the floor and stains from bodily fluids all over the room. Some rooms had a musty smell or smelled of cigarette smoke. Some guests noted that the hotel needs renovation urgently and that the carpets were old and stained. However, other guests found their rooms to be super clean and well-kept. Some guests had poor experiences with the cleanliness of the bathrooms with hair on walls, dirty showers and black stains on shower curtains. Overall, guests had mixed experiences with the cleanliness of Comfort Inn.

Staff

Travelers who stay at Comfort Inn praise the staff for their excellent customer service and friendliness. Many guests note that the staff was accommodating and helpful, going above and beyond to ensure their needs were met. However, not all front desk staff members were equally welcoming and some guests encountered untrained or unfriendly receptionists. Nonetheless, many guests had a positive experience with the staff and particularly appreciated the kindness of the breakfast attendant and several receptionists, such as Georgina and Thali. While some guests had issues with room quality, they noted that staff members were quick to respond to these issues and help to resolve them. Overall, for those who value friendly and helpful staff, Comfort Inn may be a great choice.

Parking

The Comfort Inn offers free parking for guests with many positive reviews mentioning how the parking lot is plowed nicely and there is ample space for trailers and trucks to park. However, a few guests noted that the parking lot is narrow and can fill up quickly, making it difficult to find a spot late at night. Some also expressed disappointment with handicap accessibility and the need to lock their cars due to thefts. One guest also mentioned that they wished their reserved parking spot was upheld for their specific room, but overall, guests enjoyed the convenience of being able to park outside their rooms for easy access to their belongings during their road trip.

3 Star

The Comfort Inn has received mixed reviews from guests. While some have found the hotel to be disappointing due to the old facilities and sketchy neighborhood, others have appreciated the reasonable accommodation and comfortable rooms. Some guests have complained about power surges, cold breakfast sandwiches and the high price of rooms. However, others have praised the cleanliness, comfort and ease of access to the hotel. Overall, if you're looking for just a room for the night passing through, you won't be disappointed with a stay at Comfort Inn.

Dog Friendly

If you're traveling with your furry companion, Comfort Inn might just be the perfect place for you! The hotel has been consistently praised for its pet-friendly amenities and services by guests. Many of them raved about how they forgot it was pet-friendly due to the cleanliness and excellent housekeeping. While a few reviews mentioned the smell of the room, the vast majority of guests report a comfortable, well-maintained environment for both pets and their owners. The hotel has designated areas for pets, which are sure to make your stay worry-free. Moreover, the staff is incredibly friendly and welcoming to your furry friend, making your pet's stay comfortable too. There are nice grassy areas outside for dogs to have their exercise and play, which is a definite plus. If you're traveling with a pet, you won't regret choosing Comfort Inn, as guests have reported having a great experience with their beloved pets.

No, Comfort Inn doesn't have any pool.

No, a spa isn't available at Comfort Inn.

Yes, Comfort Inn welcomes dogs.

Yes, parking facilities are available at Comfort Inn.

No, Comfort Inn doesn't have a gym.

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