Tokyo, Shinjuku-ku,Shinjuku 3-7-135.690725,139.706239(Show on Map)
8.7
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 29 Jun - Tue, 30 Jun29 Jun - 30 Jun
1 Room2 Guests
Info
Summary of reviews
Tokyu Stay Shinjuku stands out for its exceptional location in the vibrant heart of Shinjuku, Tokyo, offering guests unmatched convenience with easy access to transportation, shopping, dining, and nightlife. The hotel's proximity to several metro and train stations, including the Shinjuku-Sanchome subway station, makes it the perfect base for exploring both the local area and the wider city. Guests enjoy the lively surroundings, yet appreciate the tranquility the hotel provides after a day of exploration, with nearby attractions and eateries easily accessible on foot.
The rooms at Tokyu Stay Shinjuku are praised for their cleanliness, practicality, and modern amenities, offering features like in-room washing machines and microwaves that are particularly beneficial for extended stays. Despite the compact size typical of Tokyo accommodations, guests find the rooms spacious and comfortable, often noting the exceptional comfort of the mattresses for a restful sleep. The thoughtful layout maximizes available space, and amenities like air conditioning and sound insulation ensure a peaceful retreat.
Guests consistently commend the hotel for its high standard of cleanliness, from the well-maintained rooms to spotless bathrooms and public areas. The inviting atmosphere is enhanced by attentive and multilingual staff, who deliver service akin to a five-star experience. Their warmth, professionalism, and willingness to assist guests significantly enhance the overall stay. While the breakfast buffet offers a blend of Western and Japanese options, some guests desire more variety, especially in Western selections.
Despite occasional Wi-Fi connectivity issues, the central location, comfortable accommodations, and friendly staff make Tokyu Stay Shinjuku a reliable choice for travelers. With its balance of affordability, convenience, and quality service, the hotel is deemed a hidden gem in Tokyo's bustling district, suitable for both leisurely short visits and repeat getaways.
3 Star
Located in Shinjuku, this hotel offers comfortable accommodations with kitchenettes in some rooms, making it suitable for longer stays. Tokyu Stay hotels are known for their convenience and modern amenities.
Nightlife
Room Types
Single Room with Bath - Non-SmokingThe single room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The single room offers a safe deposit box, an electric kettle, tumble dryer, a carpeted floor, as well as a flat-screen TV. The unit has 1 bed.
Single Room with Shower - Non-SmokingThe single room offers air conditioning, a washing machine, a safe deposit box, an electric kettle and a flat-screen TV. The unit has 1 bed.
Twin Room - Non-SmokingThe twin room offers air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Double Room with Small Double Bed - Non-SmokingFeatures a 140cm-wide bed.
This double room has a microwave, electric kettle and air conditioning.
Double Room with Kitchenette - Non-SmokingThe double room offers air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. In the fully equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The double room provides a safe deposit box, tumble dryer, a carpeted floor, pajamas and a flat-screen TV. The unit has 1 bed.
Double RoomThe double room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. In the well-fitted kitchen, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The double room provides a safe deposit box, tumble dryer, a carpeted floor, pajamas, as well as a flat-screen TV. The unit has 1 bed.
Twin Room with BathThe twin room offers air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The twin room features a safe deposit box, an electric kettle, tumble dryer, a carpeted floor, as well as a flat-screen TV. The unit has 2 beds.
Superior Queen RoomThe double room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Deluxe Twin RoomThe twin room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. In the well-equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The twin room features a safe deposit box, tumble dryer, a carpeted floor, pajamas and a flat-screen TV. The unit offers 3 beds.
Family RoomThe spacious family room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The well-equipped kitchen has a refrigerator, kitchenware, a microwave and an electric kettle. The family room provides a safe deposit box, tumble dryer, a carpeted floor, pajamas and a flat-screen TV. The unit has 4 beds.
Double RoomThe double room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The double room offers a safe deposit box, an electric kettle, tumble dryer, a carpeted floor, as well as a flat-screen TV. The unit offers 1 bed.
King RoomThe double room provides air conditioning, a washing machine, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Guest Reviews
8.7
Very Good
Review Summaries
Location
Tokyu Stay Shinjuku is distinguished by its exceptional location, right in the vibrant heart of Shinjuku, Tokyo. Guests consistently praise the hotel's proximity to several metro and train stations, making it an incredibly convenient base for exploring both the local area and the wider city. The Shinjuku-Sanchome subway station is just minutes away, ensuring easy access to public transportation. Surrounded by a bustling neighborhood rich with dining options, shopping centers, and nightlife, it's an ideal spot for those looking to experience Tokyo's energetic lifestyle. Despite the lively surroundings, many reviewers note that the location offers a tranquil retreat after a day of exploration. Nearby attractions and eateries are easily accessible on foot, adding to the appeal of this well-situated hotel.
Breakfast
The breakfast experience at Tokyu Stay Shinjuku is an intriguing blend of diverse flavors and accessibility, offering a range of options to suit different tastes. Served at a bar adjacent to the hotel, guests can indulge in a breakfast buffet that includes both Western and Japanese dishes. Many guests appreciated the variety and quality, with particular mentions of the delicious tamagoyaki and the do-it-yourself dashi chazuke. The breakfast is often described as plentiful and delicious, with good value for the price. However, the experience seems to vary, as some guests found the selection limited or the food not to their liking, especially for those preferring a Western breakfast.
While some felt the breakfast provided a good selection, others suggested that more variety could enhance the experience, particularly in terms of Western options. Additionally, the breakfast service receives mixed reviews, with some guests noting the early closing time at 9:30, and the temperature of the bar being less than ideal in colder mornings. Overall, for travelers who enjoy trying different flavors and reaching beyond the standard continental breakfast, Tokyu Stay Shinjuku presents a worthwhile option in the vibrant heart of Shinjuku, complemented by the convenience of its location and the supplementary dining options in the surrounding area.
Rooms
Nestled in a vibrant location brimming with restaurants and entertainment venues, Tokyu Stay Shinjuku offers rooms that are a fusion of practicality and modern amenities, perfect for travelers on the go. A common thread across guest reviews is the noticeable cleanliness and functionality of the rooms, highlighting essential facilities like a washing machine and microwave—features that add significant convenience, especially for extended stays. Despite the often small size typical of Tokyo accommodations, many guests noted rooms that felt more spacious and comfortable than expected, with thoughtful layouts maximizing available space. Rooms cater to a broad range of needs with amenities such as washers/dryers and styling features like a medium-sized bathtub, air conditioning, and quiet insulation from outside noise. While some guests found the compactness a challenge, especially with larger luggage, the clever design and cleanliness made up for the snug spaces. Overall, Tokyu Stay Shinjuku is recognized for providing comfortable and well-equipped accommodations in an excellent location.
Beds
The beds at Tokyu Stay Shinjuku receive considerable praise from guests, who often comment on their comfort and quality. Many reviews highlight the exceptional comfort of the mattresses, with several guests noting a restful sleep each night. While a few guests found the mattresses a bit on the firmer side, this was largely attributed to personal preference. The pillows, however, garnered mixed remarks; some guests appreciated the feather quality, while others found them flat or lacking support. Despite these differences in opinion, the hotel maintains a reputation for quiet, clean rooms, contributing to a peaceful stay. The compact rooms are noted for their practicality, augmented by in-room amenities, such as a washing machine, which guests find beneficial. Overall, the central location, along with the comfortable bedding, ensures Tokyu Stay Shinjuku is a reliable choice for travelers seeking both convenience and quality rest.
Cleanliness
Nestled in the heart of Shinjuku, Tokyu Stay Shinjuku sets a high standard for cleanliness, consistently noted by guests in their reviews. This modern hotel charms its visitors with well-maintained facilities, from impeccably clean rooms to spotless bathrooms, ensuring a comfortable stay. The rooms, although compact in nature — a common trait in Tokyo — manage to maintain an exceptional level of tidiness. The clever inclusion of conveniences like in-room washer-dryers and microwaves, coupled with sparkling bathrooms and strong shower pressure, enhances the guest experience significantly.
Many guests appreciated the hotel's clean and inviting atmosphere, highlighted by immaculate public areas such as the lobby. The steady flow of fresh towels and clean linens contribute to a pleasant stay, while efficient daily house cleaning ensures a consistent standard of hygiene. Guests also found the location to be a major advantage, offering easy access to Shinjuku's bustling transport hubs and a plethora of nearby eateries. Known for its superb staff service, the hotel manages to offer a serene, quiet retreat despite its central location. With comprehensive amenities and a top-notch level of cleanliness, Tokyu Stay Shinjuku successfully provides guests with a satisfying and peaceful stay in one of Tokyo's most vibrant districts.
Staff
The staff at Tokyu Stay Shinjuku receive significant praise for their exceptional service, characterized by warmth, friendliness, and a willingness to assist guests with a variety of needs. Numerous reviews highlight the staff's attentiveness and professionalism, likening their service quality to that of a five-star hotel. Multilingual capabilities, particularly in English, are frequently mentioned, ensuring a smooth communication experience for international visitors. The staff are consistently described as accommodating, helping with luggage arrangements and providing efficient directions and recommendations. Notable individuals within the team are recognized for their courteous and proactive assistance, exemplifying a culture of hospitality that makes guests feel welcomed and valued. Overall, the positive interactions with the staff greatly enhance the stay experience, contributing to a memorable visit to Tokyo.
Wi-Fi
Tokyu Stay Shinjuku seems to have a recurring challenge with its Wi-Fi connectivity, which might not meet the expectations of all travelers. Guests have noted that while there is Wi-Fi available, its reliability varies significantly across different floors, with stronger signals reported on some occasions. Unfortunately, others have struggled with weak and unstable connections, experiencing frequent dropouts and slow speeds that hinder activities like making calls or streaming music. The lobby does not offer Wi-Fi access, which further complicates connectivity for those looking to work or browse outside their rooms. For guests who need a more stable internet connection, the hotel offers LAN cables for a wired setup and AP equipment adjustments to possibly enhance the Wi-Fi experience, albeit noted as somewhat inconvenient. Despite the connectivity issues, some guests find the hotel’s offering, like free coffee and tea at the reception, a nice touch, making it potentially suitable for a short stay if one's primary need is not robust internet access. Improved Wi-Fi could enhance the overall guest experience significantly.
Nightlife
Nestled in the heart of Shinjuku, Tokyu Stay Shinjuku offers travelers a prime location surrounded by a vibrant nightlife scene. Despite being at the center of it all, guests find the area pleasantly quiet, allowing for restful nights after lively evenings. Eateries and bars abound, with a multitude of izakayas and vinyl bars providing authentic Tokyo experiences just steps away. The vicinity is bustling with life after dark, offering easy access to a plethora of dining and drinking establishments that cater to late-night wanderers. Guests can enjoy a true taste of Tokyo's nightlife with endless options close at hand, all within a safe and manageable walking distance. Whether seeking a quiet nightcap or a more exhilarating adventure, the hotel's proximity to the heart of Shinjuku ensures a perfect balance of convenience and cultural immersion.
3 Star
Nestled in the vibrant heart of Shinjuku, Tokyu Stay Shinjuku boasts an enviable location, providing convenient access to transportation, shopping, and dining. Guests consistently praise the hotel’s cleanliness and friendly staff. The compact rooms offer a surprising amount of space compared to similar accommodations in Tokyo, and come well-equipped with facilities such as in-room washing machines, contributing to a comfortable stay.
Despite its three-star rating, the hotel delivers four-star service, creating an exceptional experience in a bustling neighborhood. While some guests note the high price, others appreciate the overall value, particularly given Tokyo’s market rates. The hotel is described as a hidden gem, combining affordability with convenience.
Although daily room cleaning and garbage removal services are not comprehensive, the hotel generally offers good value for money. The modest breakfast can be a letdown for those expecting a buffet. Overall, many guests deem their experience satisfactory, with this property being a reliable choice for leisurely stays in Tokyo, suitable for both short visits and repeat getaways.
FAQ
No, Tokyu Stay Shinjuku doesn't have any pool.
No, a spa isn't available at Tokyu Stay Shinjuku.
No, Tokyu Stay Shinjuku doesn't allow dogs.
No, parking facilities aren't available at Tokyu Stay Shinjuku.
