The staff at The Omni King Edward Hotel is truly exceptional. Guests have praised the hotel staff for their kindness, professionalism, knowledge and willingness to assist with anything. Front desk, concierge, housekeeping and bell staff all received high marks for their customer service. Specific staff members were mentioned by name, including Margaret the cleaning lady, Tori at reception, Mohammed the bellman and Leah at the front desk. Nitish at the breakfast restaurant received special praise for making guests feel welcome. Most guests described the staff as friendly, helpful, professional and accommodating. Some guests noted that staff members were multi-lingual, which was greatly appreciated. One or two guests noted some employees with attitude, but these were exceptions. Overall, the staff at The Omni King Edward Hotel seem to be a major part of what makes the hotel so enjoyable to guests.
