TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort

Torquay , , Belgrave Road (Show on Map)


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Summary of reviewsThe TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort is a great option for those looking for an affordable stay in a great location. Families with children will love the indoor pool with its fun slide and wave machine, although it can get crowded at peak times. The hotel's spa facilities are also considered excellent, including the Aztec swimming pool and massages. The happy, helpful staff and residents also make for a perfect stay. Breakfast receives good reviews with many praising the hot buffet and choices available. While dinner had mixed reviews, there were still plenty of choices including healthy options and options for kids. The rooms are clean and comfortable with lovely decor and modern facilities, although some are dated and in need of refurbishment. The hotel's cleanliness also received mixed reviews. The TLH Victoria Hotel is family-friendly with plenty of facilities for children including a kids' play area and playground. The beds received mixed reviews with some guests finding them super comfortable while others found them rock hard and uncomfortable. The hotel's three-star rating also received mixed reviews with some praising it for an affordable stay while others found the hotel outdated and in need of renovation. The accessibility amenities are suitable for guests with disabilities, although those using pushchairs or wheelchairs may find the numerous stairs and shortage of fixed ramps and wider lifts challenging. The outdoor pool received mixed reviews as well with some guests thoroughly enjoying it but others finding it too cool or not open for their entire stay. Overall, TLH Victoria Hotel is a good option for those seeking an affordable stay in a great location with a range of facilities available for children and adults alike.
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Hotel near The Beach

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Hotel with Spa

Family Friendly Hotel

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Room Types
Standard Single Room All rooms come with an en suite bathroom and a TV.

Standard Double Room All rooms come with an en suite bathroom and a TV.

Standard Twin Room All rooms come with an en suite bathroom and a TV.

Standard Family Room (2 Adults + 1 Child) All rooms come with an en suite bathroom and a TV.

Standard Plus Family Room (2 Adults + 2 Children) This en suite room has a flat-screen TV.

One-Bedroom Apartment A self-catering apartment featuring a lounge area with TV and a well-equipped kitchen.

Two-Bedroom Apartment This apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an oven. The apartment features carpeted floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, an electric kettle, as well as heating. The unit offers 3 beds.

Riviera Facing Double or Twin Room Providing free toiletries, this twin/double room includes a private bathroom with a bath or a shower and a hairdryer. The twin/double room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV with satellite channels.

Standard Family Room Providing free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 3 beds.

Apartment This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. The apartment has carpeted floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, an electric kettle, as well as heating. The unit has 2 beds.

About TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort
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Guest Reviews
7.2
Good
Location
TLH Victoria Hotel is a beautiful hotel situated in a great location for those looking for easy access to the beach and park. With a lovely sea view from some of the rooms, the location is excellent and perfect for quickly getting to the beach, harbour and the town centre which is just a short 10-minute walk away. Guests have also mentioned that everything you need is inside the hotel and the happy, helpful staff and residents make for a perfect stay. However, some reviews suggest that the facade of the hotel looks worn and the swimming pool area is in need of maintenance. Overall, if you're looking for a good location, you can't go wrong with TLH Victoria Hotel.

Breakfast
The TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort offers a good breakfast experience with many guests raving about the well-cooked hot buffet and good choices available. However, some guests were disappointed by the limited choices, low quality sausages and the use of tinned fruit instead of fresh fruit. Despite this, the full English breakfast was generally good and some guests praised the excellent variety and healthy options. Guests also appreciated the reserved tables for the duration of their stay and the excellent service from the staff. Overall, while there were some areas for improvement, the breakfast experience at the TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort was considered a positive aspect of the hotel by many guests.

Dinner
The dinner at TLH Victoria Hotel received mixed reviews from guests. While some guests found the evening meal to be excellent with great choices, others were disappointed and suggested booking a table as the dinner was expensive and had limited options. Some guests were unhappy with the basic help yourself style dinner and preferred waiter service. In addition, coach parties seemed to have received worst Christmas dinner. The bistro was also found to be quite expensive. Breakfast, on the other hand, was only considered okay with not much choice and no healthy options were available. The food received mixed reviews with some finding it very good and others finding it awful. The English breakfast lacked mushrooms, which was disappointing for some guests. The limited options were not worth the expensive price tag of £19 according to some guests. Some guests also encountered rude restaurant staff. Despite the mixed reviews, there were plenty of choices for dinner, including healthy options and options for kids. Overall, the food was satisfactory with some guests enjoying a very good dinner.

Rooms
TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort offers ground floor rooms and apartments that are clean and comfortable with lovely decor and modern facilities. However, guests have reported that some of the rooms are dated with poor quality furnishings, poor bed comfort and in need of refurbishment. Carpets, curtains, walls, windows and toilets are dirty and worn with some carpets having multiple stains, walls having multiple stains and paint missing, old pillows and mattresses that feel like they came out of a skip. Bathrooms have mould, uneven floors and are poorly maintained. Some guests have reported that their rooms were small, stuffy and cramped with windows that barely open and no fresh air. Additionally, corridors are dirty and smelly with carpets that are filthy and worn. The decor in large communal areas, such as the dining room, is very dated and shabby looking. However, the hotel's location is great and the staff and residents are happy and helpful. If you are lucky, you might get upgraded to a newly painted and refurbished room with new furniture.

Beds
The TLH Victoria Hotel at the TLH Leisure Resort has a range of reviews regarding their beds, from super comfortable to rock hard and uncomfortable. Some guests even found the beds dangerous with old and worn mattresses, thin and lumpy pillows and pull-out mattresses that were more like thick throws. The cleanliness of the beds and linen seems to be consistent, but the quality of the beds themselves ranged from good to terrible. Some guests reported discomfort and even pain while sleeping on the beds with one reviewer describing it as sleeping on a marble slab. Overall, guests were split on the comfort of the beds, but confirmed that the hotel's quality of sleep definitely could be improved.

Cleanliness
The TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort has been a mixed bag when it comes to cleanliness, according to guest reviews. Some have described the hotel as lovely and clean with friendly staff, while others have said that the hotel is outdated, scruffy and in desperate need of redecoration. The pool, floors and carpets have been described as dirty and some guests have reported stains on bedding, mould in bathrooms and broken or outdated facilities. The hotel has received criticism for its level of cleanliness in public areas and some guests have noted issues with the cleanliness of the spa and changing rooms. While some guests have found their rooms to be clean and comfortable, others have said that the hotel is very run down and in need of refreshing. Overall, it seems that the TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort may not be the best option for guests who are looking for a spotless and modern hotel.

Staff
Guests consistently praised the staff at TLH Victoria Hotel for their friendliness and helpfulness. Many guests particularly enjoyed interactions with staff members such as Callum the porter and Victoria at the reception desk. However, a small number of guests did have negative experiences with some staff members, such as the rude and unhelpful breakfast servers or a negligent and unhelpful receptionist. Overall, guests found the majority of staff to be welcoming, polite and professional. The hotel's facilities and pool were also highlights for many guests.

Spa
The TLH Victoria Hotel in England boasts a fantastic spa and pool area, according to guest reviews. Visitors rave about the Aztec swimming pool, citing it as excellent, superb and great for both adults and kids. Many have also enjoyed the massages and the use of the spa facilities. For those traveling with children, the hotel also offers a games room and other kid-friendly amenities. Despite some negative comments about the changing rooms, the majority of guests have found the spa facilities to be a saving grace of their stay. Overall, TLH Victoria Hotel seems like a great choice for guests looking to relax and unwind with some indulgent spa treatments.

Pool
The TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort offers a range of pool facilities, including indoor and outdoor pools, a heated pool and even a pool with a slide and wave machine. While some guests found that the pool was a little cool, others praised its cleanliness and warm temperature. Families especially enjoyed the great family-friendly atmosphere of the hotel with children loving the pool and other entertainment options. However, guests noted that there were not enough sunbeds and that the outdoor pool could be very busy with people leaving towels to reserve loungers. The changing rooms for the pool were also criticised for being unisex and not good enough. Some guests also reported issues with key cards malfunctioning and rooms being too hot. Overall, the hotel's pool facilities were considered excellent by most guests and the TLH Victoria Hotel is a great option for those looking for a fun-filled family holiday.

Parking
The TLH Victoria Hotel in Torquay offers free parking to its guests, which was a bonus for many visitors. However, some found the parking tight and stressful with limited spaces and only two disabled bays available. There is no reservation for parking and the lack of space caused issues for those loading and unloading luggage. Some guests also had trouble with their room key cards, having to replace them multiple times. Despite this, others found the parking great and easy with plenty of spaces available. Unfortunately, it remains unclear whether the hotel will start charging for parking in the future.

Family
If you're travelling with kids, the TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort is a great family-friendly option. The hotel has plenty of facilities that cater to children, including a kids' play area, soft play, playground and indoor pool. There's also an arcade, kids clubs and a family entertainment room that the little ones will love. Large apartments are available to accommodate the whole family, while plenty of space is available to allow the kids to run around and burn off some of that excess energy. Despite the presence of rowdy kids, there is always someone around for your kids to play with. However, there are a few downsides to be aware of; some elderly guests may find it difficult to get around, while rooms located at the bottom of lots of stairs could be inconvenient for those travelling with a toddler. Additionally, there might not be much children's entertainment in the day or evening. All things considered, the TLH Victoria Hotel is an excellent choice for families with young children with facilities available at an adequate standard that's family-friendly.

3 Star
The TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort has received mixed reviews regarding its three-star rating and facilities. While some guests found the hotel to be okay, others expressed disappointment with the tired and shabby appearance of the building. The food received mixed reviews as well with some guests enjoying it and others finding it overpriced for what it was. Many guests felt that the hotel was outdated and in need of renovation with marks on the walls, paint missing and a general worn-out feeling. Some guests even suggested that the hotel should be downgraded to a two-star rating. Despite the criticisms, the hotel may still be suitable for those looking for an affordable stay, as it is not posh by any means.

Accessible
The TLH Victoria Hotel in Torquay offers a comfortable stay for guests with disabilities with accessible amenities such as a working internal lift and two disability spots. However, some guests noted that the hotel can be challenging for those using pushchairs or wheelchairs due to its numerous stairs and a shortage of fixed ramps and wider lifts. Despite this, the hotel's location provides good access to the town and sea, making it a convenient option for those seeking to explore the area. Some guests recommended that the hotel could benefit from more accurate signage to assist with navigation. While the hotel is not suitable for all disabilities, it offers a comfortable stay for those who are able to manage its limitations.

Outdoor Pool
TLH Victoria Hotel's outdoor pool has received mixed reviews from guests. Some guests thoroughly enjoyed the pool and found it to be a great addition to the hotel's amenities. They loved the vibe it provided and appreciated the option to swim outside. Others found the outdoor pool to be too cool for their liking and some even described it as freezing. A few guests commented that the pool area could do with a jet wash.

While several guests were impressed with the outdoor pool, others were disappointed that it wasn't open for their entire stay with one guest mentioning that it was closed on all of Sunday. Some also felt that the pool's hours of operation could be extended. However, most guests agree that the TLH Victoria Hotel's outdoor pool is a great feature to have and many appreciated the lovely outdoor seating areas that accompanied it.

Indoor Pool
If you're looking for a family-friendly hotel with great pool facilities, then TLH Victoria Hotel is the place for you. With both indoor and outdoor swimming options available, you're spoilt for choice. The indoor pool area is superb, complete with a spa and sauna for ultimate relaxation. Many guests say that the indoor pool is the saving grace of the hotel. Kids will love the soft play area, playground and the great swimming options. Overall, TLH Victoria Hotel is a great location for making a splash!


Yes, TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort.

No, TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort doesn't allow dogs.

Yes, parking facilities are available at TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort.

Yes, TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort has a gym.
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