Hotels, B&Bs, Aparthotels, Chalets in Trentino Alto Adige where Extra Health & Safety Measures Have Been Taken

Hotel Castel Rundegg (Adults Only)

Hotel in Merano

8.7

Very Good

From $140

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 4 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes

Does the hotel operate at a limited capacity?
Yes, up to 80% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 14:00 - Check-out: 20:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
Yes

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

HGV lines

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: May, 07 2021

Additional Information:
Doctor in house. Tests always possible.

Golserhof

Hotel in Tirolo

9.1

Excellent

From $202

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 2 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 70% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Airbnb cleaning certification

HACCP

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
No

Parkhotel Sole Paradiso

Hotel in San Candido

8.5

Very Good

From $248

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes
Green Pass or negative Test

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
currently yes

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 6 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 10:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
No

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
No

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

HACCP

Italian government rules

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: 06/20/2020

Hotel Olisamir

Hotel in Cavedago

6.8

Rated

From $188

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 6 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 60% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 09:30

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
No

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

certification of the Italian health ministry

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: isolation of the person and call the competent local health office

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
all services are prohibited by the protocols of the Italian Ministry of Health

eg valet parking, airport transfer, spa, gym, indoor swimming pool, conference rooms, coffee spots, etc.

Has the hotel closed during the pandemic?
Yes
Reopening Date: 06/14/2020

Additional Information:
yes, the opening is currently scheduled on 14.06.2020 unless something drastically changes about the openings of national and international borders

Maso Azzurro

Bed & Breakfast in Stenico

9.5

Excellent

From $120

$

Bed & Breakfast where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, by using an app

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, certain room types.

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 00:00 - Check-out: 00:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
Yes

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer single-serve options instead of buffets for breakfast?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Airbnb cleaning certification

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: June, 11 2020

Additional Information:
Maso azzurro has a special certificated machine that make air and surfaces with no virus or bacteria.

B&B Cèsa Planber Mountain View BIKE FRIENDLY

Bed & Breakfast in Canazei

9.0

Excellent

From $178

$

Bed & Breakfast where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, random checks

Do you ensure contactless check-in/check-out?
Other
yes, by using email

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, certain room types.

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 5 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
No

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 80% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 14:00 - Check-out: 10:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

HACCP

Secure Clean

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: January, 07 2021

Additional Information:
Enjoy your safe vacation here in Val di Fassa, Dolomites!

We are waiting for you!

Planber Family Staff

Alpen Suite Hotel

Hotel in Madonna di Campiglio

8.7

Very Good

From $193

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, by using an app

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 4 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
Yes

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

From Provincia autonoma di trento

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
The Spa will be open, with limitation.

Has the hotel closed during the pandemic?
Yes
Reopening Date: July, 10 2020

Giardino Marling

Hotel in Marlengo

9.7

Excellent

From $459

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Do you ensure contactless check-in/check-out?
No

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 5 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
No

Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

HACCP

World Health Organization (WHO) guidelines

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
No

Has the hotel closed during the pandemic?
No

Chalet Hafling Leckplått

Chalet in Avelengo

10

Excellent

From $540

$

Chalet where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Other
Bitte selbst die Temperatur messen

Do you ensure contactless check-in/check-out?
Other
Schlüsselbox mit Zahlencode, welcher desinfiziert wird. Ansonsten begrüssen wir Sie gerne auch persönlich.

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 8 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, daily

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes

Does the hotel operate at a limited capacity?
Yes

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 17:30 - Check-out: 09:30

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
No

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
No

Do you offer contactless delivery for in-room dining?
Yes

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
No

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
No

Additional Information:
Wir vermieten jeweils ein Chalet/Ferienhaus. Das heisst die gesamte Einheit mit Garten und Zubehör wird exklusiv alleine genutzt. Somit kommen die Personen von einen Chalet nicht in Kontakt mit anderen Gästen.

Hotel Alle Piramidi

Hotel in Segonzano

8.0

Very Good

From $44

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 4 hours.

Is there an option for no in-room housekeeping during a guest's stay?
No

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
No

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 14:00 - Check-out: 10:00

Other limitations
protective masks for common areas

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
Yes

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
No

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: protocols for hotels approved by local authorities

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
finish sauna

Has the hotel closed during the pandemic?
Yes

Aparthotel Dolomites Living&Relax

Aparthotel in Commezzadura

9.5

Excellent

From $145

$

Aparthotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, random checks

Do you ensure contactless check-in/check-out?
Yes, by using an app

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
No, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
No

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 16:00 - Check-out: 09:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Airbnb cleaning certification

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
spa

Has the hotel closed during the pandemic?
Yes

Hotel Teutschhaus

Hotel in Cortina Sulla Strada Del Vino

8.6

Very Good

From $196

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, random checks

Do you ensure contactless check-in/check-out?
Yes, by using an app

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 12 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: Guidelines provided by local government

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: May, 25 2020

Hotel Miralago Wellness - Adults Only

Hotel in Molveno

8.4

Very Good

From $78

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes

Does the hotel operate at a limited capacity?
Yes, up to 70% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 10:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
No

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Protocollo Nazionale "Accoglienza Sicura"

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: Protocollo Nazionale

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
SPA

Has the hotel closed during the pandemic?
Yes
Reopening Date: 06/26/2020

Sartori's Hotel

Hotel in Trento

8.4

Very Good

From $113

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
No

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
Yes

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
No

Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

OZONE

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: ITALIAN GOVERNMENT

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: 05/25/2020

Oberhauser Hütte Rodenecker - Lüsner Alm

Hotel in Luson

9.6

Excellent

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
No

Do you sanitize guests' keys/cards?
No

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 80% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
No

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
sauna/spa

Has the hotel closed during the pandemic?
Yes
Reopening Date: 06/01/2020

Hotel Rudy

Hotel in Riva del Garda

8.2

Very Good

From $82

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
No

Is there an option for no in-room housekeeping during a guest's stay?
No

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, daily

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 14:00 - Check-out: 11:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No

Are rugs removed from guest rooms?
No

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
No

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Trentino Protocols

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: 06/18/2020

Haus Tinkhauser

Country House in Vilpiano

9.5

Excellent

From $127

$

Country House where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No
Masken und Handschuhangebot vorhanden

Do you ensure contactless check-in/check-out?
Other
Ohne Handschlag mit Maske

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 6 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 60%% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Other limitations
Keine näheren persönlichen Kontakte

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
No

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Airbnb cleaning certification

Einhaltung der Anticorona- Richtinien vom roten Hahn zertifiziert

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: separate Müllentsorgung, Schutzkleidung usw.

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
No

Additional Information:
F/Wohnung sehr geräumig 65qm

für nur 2 Personen mit sehr grosser Terrasse,

ohne Kontakt mit Eigentümer zu haben.

Hotel Villa Emilia

Hotel in Ortisei

7.7

Good

From $108

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Other
all documents per email

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 5 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
No

Do you sanitize guests' keys/cards?
No

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

Are rugs removed from guest rooms?
No

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: 07/04/2020

Small & Lovely Hotel Zaluna

Hotel in Predazzo

8.5

Very Good

From $166

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Do you ensure contactless check-in/check-out?
Other
before the arrival by e-mail

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 5 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, daily

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
No

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?
Yes

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 15:00 - Check-out: 09:30

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

italian protocol

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
wellnes area

Has the hotel closed during the pandemic?
Yes
Reopening Date: 06/27/2020

Hotel Garni dello Sportivo

Hotel in Madonna di Campiglio

9.4

Excellent

From $153

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Other
by email

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
No

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 100% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
No

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: 06/26/2020

Hotels in Trentino Alto Adige where Extra Health & Safety Measures Have Been Taken