Trujillo, Av El Gol 857 - Urb Palmeras del Golf-8.139017,-79.03216(Show on Map)
6.9
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Country Trujillo is often praised for its prime location in a tranquil and safe area, close to notable sites like the Country Club El Golf and Real Plaza. This advantageous positioning is a key reason why many travelers choose this hotel, appreciating the blend of convenience, charm, and accessibility to dining options. Guests frequently commend the friendly and attentive service provided by the staff across various departments, with particular recognition given to the exceptional hospitality of individuals like Mrs. Patricia.
While the inclusive breakfast buffet receives positive remarks for its variety and value, guests note occasional shortages and room for improvement in replenishment and selection. The rooms are generally spacious and clean, contributing to a sense of comfort and tranquility. However, issues such as outdated decor, broken fixtures, and occasional pest sightings suggest areas for improvement. Maintenance efforts, although praised for cleanliness, sometimes reveal lapses like musty smells and inconsistent cleaning during stays.
Staff service stands out as a high point, providing a welcoming atmosphere that enhances the overall experience. The reception team is noted for their efficiency and kindness, contributing to a pleasant check-in process, while the hotel accommodates families and pets gracefully. Despite these positive aspects, critiques regarding bed comfort persist, with many guests highlighting the need for better mattresses and bedding to ensure a restful sleep.
In summary, Hotel Country Trujillo offers a delightful location and commendable service, making it a convenient choice for those visiting Trujillo. Focused improvements in room maintenance, bed quality, and breakfast variety would elevate guest satisfaction further.
Categories
Honeymoon
Offers a serene environment away from the city center. Its facilities and services cater to a comfortable and relaxing honeymoon. Provides a peaceful retreat for couples seeking privacy and tranquility.
Family
This hotel welcomes children and allows kids between 0 to 4 to stay free of charge. It offers complimentary Wi-Fi in all rooms and public areas. Verified families with young children have given it an average rating of 7.7.
Dog Friendly
This hotel is tagged as pet-friendly and is a popular choice in Trujillo. It offers a comfortable stay for guests traveling with pets.
3 Star
Room Types
Standard Double RoomThis double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Standard Double SuiteThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower. This suite features a flat-screen TV with cable channels. The unit has 1 bed.
Standard Twin RoomThis twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Standard Triple RoomThis triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Deluxe RoomThis double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Twin RoomThis twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Guest Reviews
6.9
Rated
Review Summaries
Location
Hotel Country Trujillo boasts an enviable location that is frequently praised by its guests. Nestled in a safe and peaceful area, the hotel is strategically positioned in a residential zone that offers tranquility away from the city's hustle and bustle. Visitors appreciate its proximity to popular sites such as the Country Club El Golf and the Real Plaza, making it a convenient choice for those attending events or shopping excursions. The hotel sits in the Trujillo Gulf, an area known for its quiet urbanization, lending a sense of safety and serenity that many travelers find appealing. Moreover, the surrounding neighborhood is noted for its charm and accessibility to an array of dining options. While the hotel is described as basic and economical, guests value its splendid location above all. The combination of convenience, safety, and tranquility ensures that Hotel Country Trujillo remains a favored choice for those visiting this vibrant city.
Breakfast
Hotel Country Trujillo receives mixed reviews for its breakfast offerings. Guests appreciate the overall variety and the fact that breakfast is included with their stay, often describing it as good and delicious. Many emphasize the buffet's abundance and commend the excellent quality-price ratio. The staff's friendliness and helpfulness enhance the breakfast experience, contributing to a pleasant start to the day. However, some guests feel the buffet could benefit from greater variety, as it can sometimes run low on supplies and items may not be replenished in a timely manner. The breakfast hours, limited from 7 to 9 AM, are also noted, and there are mentions of basic items like milk and options for children being lacking. While the location and friendly service are praised, improvements could be made in ensuring consistency in both variety and quality in the breakfast service.
Rooms
Hotel Country Trujillo offers a mix of experiences for its guests, with several aspects of the rooms receiving varied feedback. On the positive side, many guests appreciated the spaciousness and cleanliness of the rooms, noting them to be comfortable and quiet. The location of the hotel is frequently highlighted as a favorable trait, providing easy access to nearby attractions. The staff were often praised for their attentive service, going out of their way to accommodate guests' needs.
However, the overall aesthetic and condition of the rooms leave something to be desired, as they appear outdated and in need of renovation. Some of the issues included broken bathroom finishes, lack of air conditioning, furniture damage, and plumbing problems. Reports of pests like cockroaches and termites were concerning, highlighting the need for improved maintenance and cleaning efforts. Additionally, the disparity between actual room conditions and online photos was a common point of dissatisfaction among guests.
Despite some positive remarks about space and comfort, the absence of reliable ventilation and issues with bedding detracted from the experience. Overall, while Hotel Country Trujillo has potential thanks to its advantageous location and dedicated staff, significant improvements in room maintenance and facilities are needed to enhance guest satisfaction.
Beds
Hotel Country Trujillo appears to have significant room for improvement in the comfort and quality of its beds. Many guests have pointed out issues with the mattresses, which are often described as sagging, hard, and uncomfortable. Additionally, the bedding, including sheets and pillows, has been noted as inadequate, with some describing the pillows as poor and the bedding as insufficient especially when temperatures drop at night. The noisy and creaky nature of the beds further detracts from the guest experience. The size of the beds also seems to be a concern; they are considered too small relative to the cost of the stay. While there is mention of a comfortable bed on rare occasions, the overall consensus highlights the need for significant improvements to meet guest expectations for a pleasant and restful stay.
Cleanliness
Hotel Country Trujillo offers a mixed experience when it comes to cleanliness. Many reviews highlight the effort put into maintaining a clean atmosphere throughout the hotel. Guests often mention exceptional cleanliness, appreciating the tidy rooms and spotless facilities. The diligent attention of the cleaning staff contributes positively to the overall experience, leading some to describe the hotel as very clean. The service is also noted to be good, with attentive staff who ensure that guests feel welcome and taken care of during their stay.
However, there are a few areas that require attention. Some guests reported occasional issues with a musty smell in their rooms or finding cockroaches despite overall cleanliness efforts. Though the cleanliness generally receives praise, there are mentions of inconsistencies, like dust in common areas and stained towels. Moreover, certain services such as cleaning during the guest's stay can be missed, causing inconvenience.
While some of the structural elements of the hotel, like old bedding and leaks, could use improvement, the dedication to maintaining a clean and pleasant environment stands out as a strong point, providing a balanced yet inviting setting for visitors.
Staff
Hotel Country Trujillo consistently impresses guests with its exceptional service, largely driven by the commendable efforts of its staff. The reception team stands out for their kindness and helpfulness, ensuring a warm welcome and efficient check-in experience. Throughout the hotel, employees are frequently described as super friendly and attentive, contributing significantly to the overall comfort and satisfaction of the guests. Particular praise is given to Mrs. Patricia, whose dedication enhances the breakfast and cleaning services, highlighting her excellence in hospitality.
The hotel is accommodating, providing facilities for guests traveling with their families and pets, emphasizing its inclusivity. Visitors appreciate the polite and attentive demeanor of the staff across various departments, from reception to dining services. Although improvements are suggested for buffet logistics during peak times, the overall service remains highly regarded. The combination of friendly service, attention to detail, and cleanliness creates a comfortable and welcoming environment, making Hotel Country Trujillo a recommended choice for travelers.
FAQ
No, Hotel Country Trujillo doesn't have any pool.
No, a spa isn't available at Hotel Country Trujillo.
Yes, Hotel Country Trujillo welcomes dogs.
No, parking facilities aren't available at Hotel Country Trujillo.
