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Summary of reviewsThe Holiday Inn Express Atlanta - Northeast I-85 - Clairmont Road by IHG, delivers a highly recommended experience across multiple categories, especially noted for its prime location, excellent breakfast, comfortable rooms, impeccable cleanliness and exceptional staff.
Located conveniently off a major highway exit, the hotel offers easy access to Emory University Hospital and other important destinations. This strategic placement provides guests with both accessibility and a serene environment, making it an ideal choice for travelers. Parking is also hassle-free, further adding to its appeal.
The breakfast service stands out with offerings that surpass those at other Holiday Inn locations. Guests frequently describe it as amazing and delicious, particularly appreciating items like eggs, bacon, sausage gravy and biscuits. Despite a few mentions of the breakfast area being small and having limited options, the overall feedback is highly positive about the quality, variety and maintenance of the breakfast spread.
Rooms at this hotel are described as large, spacious and modern. They are well-maintained and exceptionally clean with very comfortable beds that ensure a restful stay. The modern amenities and spotless bathrooms contribute to a welcoming atmosphere, enhancing guest comfort.
Consistent high standards of cleanliness are evident throughout the property. Guests repeatedly note the well-maintained rooms and facilities with a pleasant scent and absolute cleanliness being appreciated across the board. The friendly and attentive staff contribute significantly to this high standard of hygiene and guest satisfaction.
Speaking of the staff, they are frequently highlighted as one of the hotel's best features. Described as friendly, accommodating and helpful, the staff, particularly the front desk team, receives praise for their outstanding customer service. Though there’s a single mention of an unfriendly staff member, the overall sentiment is overwhelmingly positive with the staff's client-oriented approach standing out as a significant asset.
Overall, the Holiday Inn Express Atlanta - Northeast I-85 - Clairmont Road by IHG, emerges as a well-located, clean, comfortable and friendly option, making it a top choice for travelers in the area.
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