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The Westin La Paloma Resort & Spa

Tucson , 3800 East Sunrise Drive (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Westin La Paloma Resort & Spa is a stunning property located on the North side of Tucson, offering incredible views of the Catalina Mountains and beautiful Arizona setting. The location is perfect for those who want to explore the outdoors with easy access to hiking trails and there are plenty of dining and shopping options nearby. The hotel offers a great breakfast with delicious food and a beautiful view from Azul restaurant, although there were some issues with long wait times for tables and limited choices for vegetarians. The dining options at the hotel have mixed reviews, but some guests found amazing food at the golf course restaurant and the Latin restaurant. The hotel offers a variety of rooms, some of which are beautiful, spacious, comfortable and well-maintained, while others complained that the rooms were outdated and lacked some basic amenities. The hotel is clean and well-maintained according to most guest reviews and the staff are friendly, attentive and eager to help, making for excellent service. The pool area is a standout feature with excellent service and great options for food and drinks and families have plenty of options with five swimming pools, a waterslide and a kiddie pool for younger children. The hotel is a luxurious retreat with exceptional facilities and services and despite a few negative comments, the majority of guests were pleased with their experience and would highly recommend it.
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Categories

Luxury Resort

Resort near Golf Courses

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Heated Pool Children's Pool Outdoor Pool

Business Resort

Accessible Resort

Resort with Gym

Resort with Tennis Courts

Resort for Yoga

4-Star Resort

Resort with Outdoor Pool

Resort with Children's Pool

Resort with Heated Pool

Room Types

Guest room, 2 Double, Balcony The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. Featuring a balcony, this double room also provides a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 2 beds.

Guest room, 1 King, Balcony The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 2 beds.

Guest room, 1 King, Mountain view, Balcony The spacious double room features air conditioning, a minibar, a balcony with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Guest room, 2 Double, Mountain view, Balcony The spacious double room offers air conditioning, a minibar, a balcony with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Guest room, 2 Double, Pool View, Balcony The spacious double room offers air conditioning, a minibar, a balcony with pool views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Suite, 1 King, Sofa bed, Corner room, Balcony This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features air conditioning, a minibar, a flat-screen TV with cable channels and a balcony. The unit offers 2 beds.

About The Westin La Paloma Resort & Spa

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Guest Reviews

7.8

Good

Location

The Westin La Paloma Resort & Spa is a stunning property conveniently located on the North side of Tucson. Guests have raved about the great setting and landscaping, as well as the incredible views of the Catalina Mountains and beautiful Arizona setting. The location of the resort is perfect for those who want to explore the outdoors with easy access to hiking trails. Moreover, there are plenty of dining and shopping options nearby. The resort's location also offers a peaceful and relaxing vibe, especially in the adults-only pool and jacuzzi areas. Despite the long walk from the hotel to the pool and the parking lot, guests agree that the location and views are absolutely worth it. Overall, The Westin La Paloma Resort & Spa is a beautiful property in an excellent location that provides for phenomenal views.

Breakfast

The breakfast at The Westin La Paloma Resort & Spa was overall great with delicious food and a beautiful view from Azul restaurant. However, there were some issues with long wait times for tables due to lack of staff and limited choices for vegetarians. Some guests were disappointed with the quality of the coffee and the fact that the only breakfast option was Starbucks, which had a limited selection of items. Despite this, the avocado toast was highly praised as the best ever. Due to COVID closures, the gym was closed and breakfast was not available, but the hotel was accommodating for this. While there was no buffet breakfast, which some guests enjoy, overall the breakfast at the hotel was fantastic according to guests' reviews.

Dinner

Guests of The Westin La Paloma Resort & Spa have mixed reviews of the dining options at the hotel. Some reviewers raved about the amazing food at the golf course restaurant and the Latin restaurant, boasting delicious meals with great staff. However, others complain of long wait times and terrible service. The price of drinks at the pool was also a concern for some reviewers. On Valentine's Day, guests were able to make reservations for a special dinner. Some guests were disappointed with the limited menu options at the Italian restaurant, while others found it repetitive for long stays. There were also complaints of difficulty making reservations at the restaurants and situations where dinner service was unavailable despite advertised hours. Despite mixed reviews, there are dining options available and guests can expect to find some amazing meals at The Westin La Paloma Resort & Spa.

Rooms

The Westin La Paloma Resort & Spa offers a variety of rooms, some of which are said to be beautiful, spacious, comfortable and well-maintained. Some guests appreciated the balconies with great views, while others were impressed with the spectacular lobby windows. However, some reviewers complained that the rooms were outdated, needed updating and lacked some basic amenities. Some guests reported issues with the air conditioning, TV, phone, fridge and mold in the bathroom. Some also noted that the beds were uncomfortable and that the cleanliness was subpar. Despite the mixed reviews, some guests found their rooms to be very clean with daily room cleaning, restocked towels and a coffeemaker. Some guests were satisfied with the room service, while others found the walking distance to be exhausting. Overall, the hotel's facilities were said to be a bit tired and in need of some TLC.

Beds

Guests at The Westin La Paloma Resort & Spa have mixed opinions about the hotel beds. While some found the quality of bedding to be very comfy, others complained of uncomfortable and saggy mattresses. A few guests even reported bed bug bites. However, some guests appreciated the spacious rooms and comfortable pillows and bedding. Those who had issues with the beds suggested that the hotel needs to replace the mattresses or add more blankets and pillows for added comfort. Overall, the comfort level of the beds at this hotel might vary from guest to guest.

Cleanliness

The Westin La Paloma Resort & Spa is a clean and well-maintained establishment according to most guest reviews. Guests appreciated the lovely premises and found the rooms to be clean and comfortable with quality bedding. Although some noted carpet stains or a bit of dust, the overall cleanliness was impressive with extremely clean rooms highlighted. The friendly staff and clean facilities also received positive feedback. However, some guests complained about issues like mold in the corners or dirty pools. Additionally, a few guests had negative experiences with unclean rooms, bed bugs, or a strong sewer smell. Despite these few negative comments, the majority of guests found The Westin La Paloma Resort & Spa to be a clean, comfortable and relaxing place to stay.

Staff

The Westin La Paloma Resort & Spa boasts a great property with fantastic facilities and pools. The staff at the hotel are friendly, attentive and eager to help, making for excellent service. While some guests have noted a lack of staffing in certain areas, the majority of reviews praise the staff for their amazing attitude and helpfulness. The front desk, housekeeping, pool and food service staff are all lauded for being pleasant and welcoming. Despite a few negative comments about some staff members being rude or unprofessional, the vast majority of guests appreciate the friendly and professional service they received. Barbara at the front desk and Saul, one of the poolside servers, stand out as particularly helpful and courteous staff members. All in all, guests at The Westin La Paloma Resort & Spa can expect a welcoming and friendly staff that go above and beyond to ensure their stay is comfortable and enjoyable.

Pool

The Westin La Paloma Resort & Spa is a stunning property with a pool area that guests rave about. Visitors can enjoy incredible views from the pool, which is kept well-maintained and clean. The pool bar is also a standout feature with excellent service and great options for food and drinks. Families have plenty of options with five swimming pools, a waterslide and a kiddie pool for younger children. The setting and landscaping of the property are beautiful with lots of opportunities to appreciate the mountains. While some guests have noted that the pool can be crowded, there are specific pools for adults only, which tends to cut down on the chaos. Some guests complain of the pool being dirty or needing better cleaning, but for the most part, people are thrilled with the pool area. The water temperature is perfect and guests love the mineral pool and saltwater pool. One guest questioned the necessity of the pool rules, which they found absurd, but overall, the pool area receives glowing reviews.

Family

The Westin La Paloma Resort & Spa is a great place for families with kids. The hotel offers various activities for children, including kid-friendly pool areas and games. The beautiful mountain views provide lots of opportunities for the family to enjoy nature. The pool area is very large and perfect for families to have fun. The water slide is a particular favorite among the children and they spend hours on it. The kiddie pool is also great for younger kids who are afraid of the water. However, there was an incident where an older child prevented other kids from using the slide. Despite this, families still had a great time enjoying the pools and gardens. The rooms were always nice and relatives who stayed there loved the views from their rooms. It would be a great idea to have a kid's menu for the younger guests since there are many kid activities at the hotel. Overall, The Westin La Paloma Resort & Spa is a great destination for families with young children who want to experience fun activities and beautiful scenery.

4 Star

The Westin La Paloma Resort & Spa is a luxurious retreat with exceptional facilities and services. Although it may be more expensive than comparable hotels in the area, the superb quality and stunning beauty of the property make it worth the price. Guests were impressed with the relaxing atmosphere and considered it the perfect little getaway. While some mentioned the rooms were dated, the majority had a good or very good stay and thoroughly enjoyed their time at the resort. Despite a few negative comments, such as the resort being highly overpriced for a dirty room, the majority of guests were pleased with their experience and would highly recommend it over a cheaper alternative like a motel6. Overall, The Westin La Paloma Resort & Spa is an excellent choice for those seeking a high-quality, luxurious retreat.

Yes, The Westin La Paloma Resort & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at The Westin La Paloma Resort & Spa.

No, The Westin La Paloma Resort & Spa doesn't allow dogs.

No, parking facilities aren't available at The Westin La Paloma Resort & Spa.

Yes, The Westin La Paloma Resort & Spa has a gym.

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