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Summary of reviewsHotel Ma'xanab Tulum is a luxurious and beautiful boutique hotel located in the heart of Tulum's hotel zone with direct access to one of the most stunning beaches in Mexico. The hotel's location is excellent with easy access to restaurants, bars, shops and a supermarket, all within walking distance or complimentary bicycle use. The hotel's property is well-designed and overlooks the beach, providing breathtaking views of the sea. The rooms are spacious, immaculately clean and well-furnished with comfortable beds and lovely amenities. The hotel's staff is exceptional, providing friendly and accommodating service, always willing to help guests with anything they need. The hotel's breakfast is a highlight of the stay with creative and delicious dishes delivered to the room. The hotel's restaurant offers refined gourmet meals with local flavors and stunning ocean views. The hotel's pool and beach areas are amazing with private pools and assigned daybeds available. While some guests have reported minor issues with wifi, spa services and seaweed on the beach, the majority of guests have praised the hotel for its exceptional facilities and services, making it a must-stay for anyone seeking luxury, design and good vibes in one of the most beautiful destinations in the world.
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About Hotel Ma'xanab Tulum
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Hotel Ma'xanab Tulum is located in the heart of the Tulum hotel zone, right next to one of the most beautiful beaches in Mexico with direct access to the beach. It's a great location, close to restaurants, bars, shops and a supermarket, all within a short walk and complimentary bicycles are available for guest use. The hotel's beautiful property is situated overlooking the beach with a very nice view of the sea. The beach area is superb and well organized with big beach-beds that offer much more comfort and space, compared to other hotels in the area. It's a nice and quiet location, away from a lot of the club noise in other hotels, but still within easy reach of everything else that Tulum has to offer. It's totally integrated with nature and the secluded beach is quiet and beautiful. The position is excellent and the hotel's location in the strip is great. The street can be a bit noisy at times, but the location is great for people looking to party. It's walkable to nearby restaurants and lots of adorable shops along the way. There's a Go-Mart convenience store within a 10-minute walk south of the hotel. The location is absolutely amazing and in the super central part of Tulum beach with easy cycle access to town. The hotel is excellently located, just a short distance to meals or nights out without having to taxi anywhere. The beachfront location provides a great beachfront experience, overlooking the beach, perfect for those who love the sun and sand. The hotel is well located and parking for guests is available just outside.
For guests staying at Hotel Ma'xanab Tulum, breakfast is a highlight of their stay. The variety and creativity of the dishes is praised with many guests impressed by the inclusive price considering the quality of the meals. Additionally, the complimentary delivery to the room is a pleasant feature. Some guests note that the menu is limited to one plate and drink per person, but they still enjoy the delicious options available. There were a few issues with missing items and old bread, but for the most part, guests rave about the superb and exquisite breakfasts offered at the hotel.
Hotel Ma'xanab Tulum boasts a fabulous restaurant that offers delicious and refined gourmet meals featuring local flavors such as chilaquiles and huevos rancheros. Guests were impressed by the diverse food selection and stunning views of the ocean from the restaurant. The house guacamole and assorted salsas were a hit among diners. The restaurant staff was also commended for their excellent service. However, some guests found the menu limited and expressed their desire to see more variety, especially for those staying several days. Additionally, a few guests found the prices to be a bit steep and the food overrated. Despite these criticisms, the restaurant appears to be well-reviewed overall and a great spot for a romantic and delicious lunch or dinner.
Hotel Ma'xanab Tulum offers spacious and immaculately clean rooms with a boutique feel, making it perfect for a luxury beach holiday. The rooms are well-designed and beautifully furnished with breathtaking ocean or jungle views. The jungle view suites, complete with private plunge pools, are particularly stunning with no faults. The rooms are also very comfortable with large, comfortable beds and lovely amenities, such as outdoor showers and private balconies. The towels and room itself had a good perfume, providing a relaxing atmosphere. The hotel facilities are excellent and well-maintained. However, some guests reported a lack of privacy in certain rooms, basic amenities, lower quality bedding and occasionally noisy or dark rooms. Despite these minor issues, the majority of guests found the rooms to be picture perfect and deserving of an exceptional rating.
Hotel Ma'xanab Tulum offers guests comfortable and spacious rooms with large, superb beds that provide for a peaceful atmosphere. The hotel even provides a variety of pillows for guests to choose from, ensuring maximum comfort during their stay. Guests can relax on the many comfortable beds throughout the property, including those by the ocean for a relaxing day in the sun. The quality of the bedding and bathroom amenities is of a high standard with guests having no complaints. The only downside is that some guests found the pillows too high and strong, requesting a pillow menu with flat pillows instead. Overall, guests can expect a comfortable and restful sleep during their stay at Hotel Ma'xanab Tulum.
Hotel Ma'xanab Tulum is a gorgeous and immaculately clean property that's sure to leave you feeling relaxed and comfortable. The rooms are spacious and well-furnished and the private pool and entire property are always kept clean. The staff is friendly and efficient and the service is top-notch. The beach in front of the hotel is always clean and free of seaweed, making it perfect for taking a dip in the ocean. While some guests did note that the cleaning was not always up to par, the majority praised the hotel for its cleanliness and attention to detail in keeping common areas, rooms and beach clean. The hotel is well-organized and the reception staff was kind and helpful, always making sure to wear masks for guests' safety. Factors such as dirty or stained towels, sheets and pool water, as well as broken or dirty terrace mattresses and cushions, were noted in a very small number of reviews. However, overall, Hotel Ma'xanab Tulum is a great choice for a clean and comfortable stay in Tulum.
If you're looking for a place with exceptional staff, Hotel Ma'xanab Tulum is the perfect option for you. The hotel prides itself on having a friendly and accommodating team that is always eager to help you with anything you need during your stay. Many guests have praised the staff's professionalism and kindness, saying that they are some of the best they've encountered. The reception and breakfast staff are particularly outstanding with guests mentioning individuals by name. The wait staff at the beach and restaurant also received high praise for their attentiveness and hospitality. The staff is always polite, responsive and goes the extra mile to ensure your stay is perfect. The hotel even has a WhatsApp service that allows you to communicate with them and get help promptly. Most importantly, the staff at Hotel Ma'xanab Tulum takes safety seriously, wearing face shields and taking other measures to ensure guests are protected. Whether you need advice on local attractions, special requests or transport arrangements, the staff are always willing to assist and make your stay unforgettable.
Hotel Ma'xanab in Tulum has generally satisfying wifi for guests with some minor issues that may occur during the stay. While internet connections in Tulum can be flaky, the hotel's wifi can accommodate large file uploads and runs at a rapid pace. However, a few guests have experienced wifi problems for a few hours or encountered intermittent cuts in electricity and water supply. Overall, while wifi is not a major aspect of the hotel, guests can still enjoy a satisfactory internet connection during their stay.
The spa at Hotel Ma'xanab Tulum has received mixed reviews from guests. While some found the spa services to be superb and the massages well worth it, others had a mediocre experience and warned against booking overpriced services. However, many guests specifically mentioned the exceptional massage therapist Luis and thanked Adan for organizing special requests. On the downside, there were complaints about the lack of amenities and a relaxation room, as well as the fact that the spa is located above the reception and next to a busy road, making it less peaceful. Overall, the spa at Hotel Ma'xanab Tulum seems to be a simple but decent option for guests looking for a massage or therapy during their stay.
Hotel Ma'xanab Tulum boasts amazing pool areas with private pools on the terrace and in some rooms. The personal plunge pools with ocean views were especially lovely and the outdoor pool and overall pool setting were beautiful. Beach cabanas and assigned daybeds were an unexpected perk and the beach itself was beyond words. While some reviewers noted that poolside service could be more attentive and the pool needed more cleaning, overall the pool areas were relaxing and set a wonderful vibe with music. Some guests were disappointed that the pool did not match the pictures, but the private pools were a nice touch. All in all, the pool and beach areas were amazing and helped make the stay at this beachfront hotel truly spectacular.
Hotel Ma'xanab Tulum is a lovely boutique hotel situated right next to one of the most beautiful beaches in Mexico. Despite seaweed and sea urchins along the coastline making entering the sea difficult, the hotel clears their part of the beach daily, ensuring guests can still enjoy the dreamy and comfy beach. The beach club/restaurant staff provides a great beach set up with cozy cabanas, day beds and beachfront restaurants overlooking the pristine beach. Guests can relax on their assigned daybed, stroll down to the private beach area or walk directly from their terrace to the beach. Some members of the staff were very friendly and helpful, even providing a lovely happy birthday gift and card. However, there were reports of a huge seaweed problem in the area and some guests were often disturbed by vendors on the beach. Despite this, most guests would definitely come back and recommend staying here to enjoy the location, aesthetic, beach set up and great food.
Looking for a luxury stay in Tulum? Look no further than Hotel Ma'xanab Tulum. This 5-star property boasts exceptional facilities and services, including beautiful design and interior architecture, top-notch staff and unbeatable food and drinks. While some guests may note the lack of a TV in the rooms or a slightly high price tag, the overall experience is nothing less than exceptional. In fact, many reviewers label this breathtaking boutique hotel as one of the best they've ever stayed in with some even saying it surpasses some of the expensive nearby restaurants. With only 16 rooms or suites, Hotel Ma'xanab Tulum is a must-stay for anyone seeking luxury, design and good vibes in one of the most beautiful destinations in the world.
The outdoor pool at Hotel Ma'xanab Tulum has received high praise from guests with many citing it as a highlight of their stay. Despite its small size, the pool's design and setting are described as beautiful and lovely with some rooms featuring private balconies or plunge pools with ocean views. While some guests suggest that the poolside service could be more attentive, others appreciate the heated pools and private cabanas available. The beach club, restaurant and overall ambience of the pool area are highly recommended by guests. However, a few guests have reported issues with the functioning of the plunge pools or the water quality. Overall, the outdoor pool at Hotel Ma'xanab Tulum offers guests a relaxing and unforgettable experience.
Hotel Ma'xanab Tulum is a Mayan paradise for honeymooners offering outstanding service and beautiful rooms. Guests have received special gifts such as wine, breakfast in bed and birthday surprises with fruits, champagne and cake. However, some guests were disappointed when their requested room was not available upon arrival. The hotel also offers mo-ped rentals but with a high hold on credit cards. Some preferred Mi Amor, another hotel they stayed at during their honeymoon and received a bottle of champagne and box of chocolates. Overall, the hotel was praised for its incredible rooms and attention to detail.
Hotel Ma'xanab Tulum is the ultimate luxurious stay in paradise. Despite being a relatively expensive travel destination, everything about the hotel was incredible. The rooms are well designed and beautiful for a luxury beach holiday. One of the calmer and more expensive beachfront hotels in Tulum beach, it's definitely worth paying for the touch of luxury. The property itself is stunning with beautiful design and interior architecture. The staff, service and food were unbelievably amazing, making it one of the best hotels many have ever stayed in. The hotel also boasts the most beautiful Italian restaurant and top service on the beach. Though some reviews criticize the hotel for being overpriced and not having a TV, most agree that it's a 5-star property with perfection on the details. Definitely a charming luxury hotel exclusive to those seeking the best.
Hotel Ma'xanab Tulum is a romantic and wonderful choice for couples looking for a relaxing getaway. The hotel greets its guests warmly and even accommodates special occasions, such as anniversaries and engagements, by decorating rooms with rose petals and providing a bottle of wine. The lighting throughout the hotel creates a romantic ambiance and the small private pool is perfect for stargazing. The hotel's restaurant is well-reviewed, but some guests found it overpriced. Despite this, the culinary team blew away guests with the presentation and taste of their food and drinks. The hotel's overall ambiance, decor and landscaping are incredible, providing guests with a zen, cultural and hip experience. The hotel even accommodates guests by providing massages and organizing surprises for special occasions. Although some guests didn't get the room they requested, the hotel is still a private escape and a tranquil, peaceful haven. Overall, Hotel Ma'xanab Tulum is a beautiful and romantic boutique hotel perfect for a honeymoon or a cozy getaway with your partner.
Yes, Hotel Ma'xanab Tulum has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Ma'xanab Tulum.
No, Hotel Ma'xanab Tulum doesn't allow dogs.
Yes, parking facilities are available at Hotel Ma'xanab Tulum.
Yes, Hotel Ma'xanab Tulum has a gym.
