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Alea Tulum

Tulum , Fracc Tankah Iii, Mza 3, Lte 28, Tulum, Q. Roo (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAlea Tulum is a charming and beautiful hotel located just outside of Tulum, offering a peaceful and calm location perfect for relaxation. The hotel boasts an ideal location on a quiet stretch of white sandy beach with direct access to the ocean. Guests highly recommend hiring a car to drive instead of taking expensive taxis. The hotel staff is great and the beach is beautiful, although swimming can be difficult due to rocks. The hotel's breakfast is amazing and outstanding, while the dinner options are mixed. The rooms are spacious, comfortable and offer breathtaking ocean views with a focus on cleanliness and attention to detail. The staff is friendly, helpful, attentive and professional, making guests feel pampered and cared for. The hotel provides free Wifi and a beautiful pool with direct beach access. While the beach area is a bit rocky, it's still a lovely place to relax and enjoy the scenery. The hotel is family-friendly and perfect for couples seeking a cozy, familial atmosphere. The beds are huge and comfortable, ensuring a great night's sleep. The hotel offers beachfront swim-up suites and rooms with private pools that guests highly recommend. Overall, Alea Tulum is a fantastic and perfectly designed hotel for a dreamy vacation near Tulum and the ruins.
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Categories

Luxury Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Private Pool Outdoor Pool

Hotel with Parking

Hotel with Gym

Cost for using the gym: Free for guests

Gym opening hours: 24 hours

Do you organise fitness classes? No

Small Hotel

Hotel for Yoga

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Private Pool Rooms

Room Types

Ocean Front Suite This air conditioned double room has a balcony, tile/marble floor and minibar.

Ocean View Suite This suite features a balcony, air conditioning, minibar and cable TV.

Beach Front Swim-up Suite This double room has a bathrobe, air conditioning and seating area. It also features a minibar.

Ocean VIew Swim-up suite This air conditioned double room features a view, mini bar and satellite TV.

Master Suite Beach Access This air conditioned double room has a minibar, cable TV and iPod dock.

Penthouse Suite Guests will have a special experience as this suite provides a pool with a view. The spacious suite has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.

Casa Alea Tulum Guests will have a special experience as the holiday home features a pool with a view. This spacious holiday home consists of 1 living room, 4 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. Guests will find a refrigerator, kitchenware, an oven and a microwave in the kitchen. The holiday home also offers a barbecue. Featuring a terrace with sea views, this holiday home also provides air conditioning and a flat-screen TV with streaming services. The unit offers 5 beds.

About Alea Tulum

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Guest Reviews

8.8

Excellent

Location

Alea Tulum is a charming little hotel located just a bit outside of Tulum, away from the hustle and bustle of the town. It boasts an ideal location on a quiet stretch of white sandy beach with direct access to the ocean. The hotel is perfect for those who want to relax and enjoy solitude in a peaceful and calm location. It is within walking distance to a Cenote and several other hotels and restaurants. While the location is a bit remote and access is difficult, guests highly recommend hiring a car to drive instead of taking expensive taxis. The hotel staff is great and the beach is beautiful, although swimming can be difficult due to rocks. The hotel sits right on the shoreline and there is a small pier with snorkeling. The hotel's location is perfect, albeit a bit far from the downtown Tulum area, which can be reached within a 10-15 minute drive. The only downside is really just the access from the main road. Overall, Alea Tulum is an extraordinary getaway for those who want to escape the crowds and enjoy a peaceful Caribbean vacation.

Breakfast

Guests at Alea Tulum raved about the delicious, freshly prepared breakfast served each day. Many described it as amazing, outstanding and the best part of their stay. Guests enjoyed a nice variety of menu items and could choose to have breakfast brought to their room or enjoyed on their balcony overlooking the ocean. The breakfast was complimentary and included in the stay with some activities also free. While there were some negative comments about the breakfast staff and wait times, the overall consensus was that the breakfast was phenomenal and highly recommended.

Dinner

According to guest reviews of 'Alea Tulum', the dinner options at the hotel are mixed. Some guests found the food to be mediocre or lacking in taste. However, there are also positive comments praising the on-site restaurant Tz'onot for good and fresh local cuisine. The menu is described as very well curated and extensive with nice presentation. Guests also enjoyed cocktails from the bar. There are limited dining options and some found the dining experience pricey. However, the sister hotel Mereva was recommended for good food, including blue ocean pizza. Nachos, snacks and drinks from Alea throughout the day were also enjoyed. Some guests received a voucher for 10% off at 2 other nearby hotels, but were still not impressed by the food there. Overall, the dining experience at 'Alea Tulum' is a mixed bag, but there are positive comments highlighting the delicious dishes at the on-site restaurant and bar.

Rooms

The Alea Tulum hotel is a top-notch choice for travelers seeking luxurious and comfortable accommodations. The spacious and nicely decorated rooms are luminous and boast beautiful ocean views, making for a truly breathtaking experience. The beds are comfortable and dressed in luxurious linen, ensuring a great night's sleep. The rooms are spotless, modern and well-equipped with all the amenities you could need, including coffee machines and minibars replenished daily free of charge. The hotel offers privacy and tranquility and the oceanfront rooms are particularly sunny and spacious. Some of the rooms even have direct access to the beach or the pool. While some guests reported slight noise issues, the majority of guests enjoyed the clean and comfortable rooms and the gorgeous toiletries provided. Overall, guests love the spacious and comfortable rooms with breathtaking ocean views and appreciate the hotel's attention to cleanliness and detail.

Beds

If you're looking for a comfortable stay in Tulum, Alea Tulum is the perfect place for you! Guests rave about the luxurious linen and huge, comfortable beds. The friendly and attentive staff goes above and beyond to make sure everyone is comfortable and the rooms are cool and cozy. Though some guests noted traffic noise on rooms facing the road, overall guests were impressed with the comfortable and spacious accommodations, complete with good-sized balconies. Whether you're exploring Tulum or relaxing at the hotel, you can rest assured that you'll be sleeping soundly each night on the comfortable beds at Alea Tulum.

Cleanliness

If you're looking for a hotel in Tulum that is modern, comfortable and most importantly, clean; then Alea Tulum is definitely worth considering. Guests have left positive feedback about the hotel's cleanliness with many describing their rooms as "very clean" and "spotless". The hotel's facilities are also well taken care of and "super clean". Covid-19 safety measures are being taken seriously, which is evident in the attentive cleanliness and staff wearing masks. Housekeeping is outstanding with each room being cleaned "thoroughly each day". Guests appreciate the "sparkling clean" pool and the overall cleanliness of the hotel. Though some guests reported minor issues such as "moldy pillows" or a "floor that wasn't properly cleaned", the majority of the reviews speak very positively about the cleanliness of the hotel. Overall, Alea Tulum is a very nice hotel that prides itself on providing a clean and comfortable stay for its guests.

Staff

Alea Tulum is a hotel that takes pride in its warm and welcoming staff members. In the reviews left by guests, the staff was consistently referred to as friendly, helpful, attentive and professional. Many names were mentioned specifically, including Franzcelia, Alejandro, Isabel, Erik, Yoshi, Javier, Julio, Rafael and Francisco. The staff went above and beyond to make sure guests were happy and satisfied, even handling unreasonable and rude guests with grace. They were knowledgeable about the area and gave great recommendations for activities and places to visit. The service and food were described as amazing and unbeatable. While a few negative comments were made about forgetful and unhelpful staff members, these incidents were overshadowed by the overwhelming positivity towards the staff. Overall, guests felt pampered and cared for by the passionate and skilled team at Alea Tulum.

Wi-Fi

If you're looking for a great internet connection during your stay in Tulum, Alea Tulum is the perfect hotel for you. Most guests had a fast and solid wifi while staying here with some even describing it as super strong and fast. The hotel provides free Wifi in your room, which was excellent coverage for the area. Despite a few comments about the internet speed needing improvement, the overall wifi experience is impressive. It's worth noting that some guests didn't mention the wifi at all or had issues with it being poor and patchy. However, this doesn't seem to be a common complaint. Lastly, a guest commented that their television was not working properly, but this didn't affect their internet experience. Overall, if you want to stay connected during your time in Tulum, Alea Tulum has you covered.

Pool

Alea Tulum is a beautiful resort with direct beach access and stunning views of the ocean from the pool. While some guests mentioned the pool being small, it was still considered a beautiful amenity. Some even stayed in swim-up rooms and enjoyed spending time by the pool. The staff was also highly praised for their amazing service. Guests also enjoyed the hotel's great dock and complimentary equipment such as kayaks, stand-up paddleboards and bicycles. While there were a few mentions of the pool not being heated and some debris floating in the water, these issues did not seem to detract from the overall positive experience. Overall, visitors highly recommended Alea Tulum for a lovely vacation in Tulum.

Beach

When it comes to the beach at Alea Tulum, guest reviews were mixed. Some complained about seaweed and stones in the sea, making it difficult to swim, while others raved about the white sand beach and beautiful ocean view. Though the hotel beach itself was a bit rocky in places, there were plenty of other sandy beaches within walking distance. The hotel provided beach access and some rooms were situated right on the beachfront. While seaweed was a problem during certain times of the year, the staff worked hard to keep it under control. Snorkeling was a popular activity in the clear waters and guests loved the private pool access and gorgeous bay. Overall, it seemed that the beach area was a lovely place to relax and enjoy the scenery, even if swimming wasn't always possible.

Parking

If you plan on exploring the area around Alea Tulum, we highly recommend renting a car as many guests have emphasized its necessity. Fortunately, the parking situation at the hotel seems to be a breeze with free parking available right in front of the building or across the street. The small parking lot outside is also said to be convenient. However, some guests have expressed difficulty navigating the road leading to the hotel due to poor street conditions. Overall, having a rental car is key for those who plan on venturing out beyond the hotel's immediate vicinity.

Family

Looking for a family-friendly hotel for your next vacation? Look no further than Alea Tulum. With only a few rooms, you'll have plenty of privacy while still enjoying the attentive and friendly staff. Guests rave about the divine staff, who make you feel like part of the family. The hotel is comfortable and convenient with a location that requires a car but is still accessible. While there were no specific mentions of children's activities, it's clear that Alea Tulum is a great choice for families with small children. Couples traveling together also appreciate the hotel's cozy, familial atmosphere and attentive service. Whether you're traveling with family or friends, you'll want to come back to Alea Tulum again and again.

4 Star

Alea Tulum is a lovely small hotel that is perfect for those seeking tranquility and privacy. The oceanfront rooms offer stunning views, are spacious, bright and sunny with comfortable huge beds and equipped with a clean bathroom that has a convenient separated shower and toilet. The room also has a coffee machine and minibar that are refilled daily with free water, juice and beer. Many guests describe the hotel as amazing and wonderful and they rate it as superb, relaxation station and exceptional. However, there are a few negative reviews, calling the hotel not a 4-star establishment and stating that they were disappointed. Nevertheless, most reviews confirm that it is a beautiful and charming hotel that is fantastically designed and architecturally stunning. It is also conveniently located near Tulum and the ruins. Despite some complaints about prices on Booking.com, many guests still enjoyed an excellent stay.

Private Pool

If you're looking for a luxurious and private getaway in Tulum, Alea Tulum is the place for you. The hotel offers beachfront swim-up suites and rooms with private pools that guests highly recommend. Relaxation is key here and many guests loved sipping cocktails while taking a dip in the swim-up pool or indulging in the jacuzzi. With ocean-facing units that offer breathtaking views, you'll feel like you're in paradise. The hotel has been designed by a masterful architect and many consider it to be the most beautiful hotel in the bay. The rooms are spacious, comfortable and offer stunning views with a few rooms to ensure maximum privacy. Overall, the hotel provides fantastic and perfectly designed accommodations for a dreamy vacation near Tulum and the ruins.

Romantic

If you're looking for a quiet getaway right by the ocean, Alea Tulum is the perfect romantic escape. Guests have raved about the atmosphere being conducive to peace and rest and the super good vibes of this intimate boutique hotel. Couples particularly enjoyed their honeymoon stay and found the hotel great for a couple's retreat. The hotel's location is described as an absolute dream with some guests even getting engaged during their stay. The hotel is privado, cómodo y agradable (private, comfortable and pleasant) and guests have called it a beautiful and small boutique hotel full of charm. Overall, if you're after a romantic and relaxing getaway, you can't go wrong with Alea Tulum.

Yes, Alea Tulum has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.

Yes, a spa is available at Alea Tulum.

No, Alea Tulum doesn't allow dogs.

Yes, parking facilities are available at Alea Tulum.

Yes, Alea Tulum has a gym. For more information, read the answers to the Gym questionnaire

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