World > North America > Mexico > Quintana Roo > Cozumel > Hotels in Tulum > Cielo Maya Beach Tulum

Cielo Maya Beach Tulum

Tulum , Tankah Iii, Mza 3 Lt. 36 (Show on Map)

8.6

Very Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

We couldn't find available deals from this provider.

Double-check for availability on our partners' websites:

Alternatively, you can change dates or view all Hotels in Tulum

Info

Summary of reviewsCielo Maya Beach Tulum is a stunning and tranquil 4-star hotel located right on the beachfront in Tulum, Mexico. The hotel's exclusive and secluded location offers breathtaking views and excellent access to a private beach with crystal clear waters. While it may be a little isolated, it's remote enough for guests to enjoy the ocean yet close enough to activities. The hotel consistently receives high praise for its cleanliness, exceptional staff, comfortable beds and well-designed rooms with ocean views and balconies. The breakfast and dinner are a la carte, but the food is fresh and flavorful and the restaurant has an exceptional chef. The hotel offers a private pier, inviting hammocks by the water and comfortable lounge chairs on the beach, making it a perfect choice for couples seeking a romantic and intimate getaway. The infinity pool, just steps away from the ocean, provides a serene environment for guests to relax and unwind. While some guests found the pool to be small, the clean facilities and peaceful atmosphere made up for it. The hotel offers access to water sports equipment for free, including kayaks, paddleboards, fins and snorkels. Although some seaweed and rocks are present in the water, guests still appreciated the beautiful view and calm, peaceful atmosphere of the beach. The hotel offers comfortable and convenient free parking for guests and a rental car is the most cost-effective way to visit nearby attractions. Overall, Cielo Maya Beach Tulum provides a very good hotel experience for those seeking a relaxing vacation in a beautiful and quiet location.
Show more

Categories

Luxury Hotel

Beachfront Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Small Hotel

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Junior Deluxe with Sea View This suite features a hot tub. Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. Featuring a terrace with sea views, this suite also features a minibar and a flat-screen TV with streaming services. The unit has 2 beds.

Junior Suite Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite features a minibar, a coffee machine, a seating area, a flat-screen TV with satellite channels, as well as garden views. The unit has 1 bed.

Standard Double Junior Suite Featuring a private entrance, this air-conditioned suite is comprised of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite offers a minibar, a coffee machine, a wardrobe, a flat-screen TV with satellite channels, as well as garden views. The unit offers 2 beds.

Grand Suite Deluxe The hot tub is a top feature of this suite. Boasting a private entrance, this spacious suite also comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This air-conditioned suite features a dining area, a flat-screen TV with streaming services a minibar and a terrace. The unit has 3 beds.

About Cielo Maya Beach Tulum

Show Map

Guest Reviews

8.6

Very Good

Location

Cielo Maya Beach Tulum is a hotel located right on the beach front in Tulum, Mexico. Its exclusive and special location offers amazing views and excellent access to a secluded beach with crystal clear waters. Nestled in a beautiful bay close to Tulum, it is away from the busy hotel zone and city center, making it a perfect place for relaxing in beauty. While it may be a little isolated and far from everything, it's remote enough for you to enjoy the ocean yet close enough to activities. Nearby, guests can explore a cenote within walking distance or take a short drive to downtown Tulum and Tulum beach. Although a rental car is recommended for exploring local areas, taxis can also be easily arranged. While some guests found the road to the hotel to be a little difficult to navigate or complained about noise from construction in the area, many others appreciated the hotel's peaceful and secure location. The private beach and pier, as well as the comfortable and well-located rooms, were especially praised by guests. Overall, if you're looking for a bit of peace and serenity in a beautiful and quiet location, Cielo Maya Beach Tulum is the ideal place to stay.

Breakfast

The breakfast at Cielo Maya Beach Tulum has received positive reviews from guests. Many reviewers praised the quality of the food and drinks, including hot plates of food, freshly squeezed orange juice and a good selection of items. Some guests enjoyed their breakfast overlooking the turquoise sea and others mentioned the food was delicious, tasty and fresh. Although the breakfast is a la carte and lacking in options such as granola and fruit, it was still good, according to reviewers. The breakfast is included in the room price, however, some reviewers noted that there were extra charges for refills of juice. Additionally, guests found that food in the surrounding area was pricey, so some recommended bringing snacks to the hotel. Despite these small drawbacks, guests enjoyed the breakfast and found it adequate and excellent with some mentioning the staff did a great job on eggs. Overall, guests enjoyed the breakfast included in their stay at Cielo Maya Beach Tulum.

Dinner

Cielo Maya Beach Tulum offers an enjoyable dining experience with delicious and generous portions. The restaurant is a la carte, but the food is fresh and flavorful. They have an exceptional chef that is highly recommended and the kindness of the servers and quality of service stood out to guests. Although some mentioned a shortage of ingredients or not meeting the hotel's standards, others found the restaurant delicious. It is worth trying out, especially after several good reviews. However, a few guests had negative experiences with overcooked lobster, boxed mashed potatoes and rude servers. Additionally, they don't offer a daily stocked mini fridge and some food would arrive at odd times. Overall, the meal experience at Cielo Maya Beach Tulum is generally positive, making it a great option for breakfast and dinner.

Rooms

The rooms at Cielo Maya Beach Tulum have received overall positive reviews from guests. Many guests found the rooms to be spacious, comfortable and well-designed with comfortable beds and large bathrooms. Guests particularly loved the rooms with ocean views and balconies overlooking the beach. The hotel also received praise for its cleanliness and tranquil atmosphere. However, some guests experienced issues with noise in rooms facing the hotel interior or found the shower pressure to be inadequate. A few guests also noted that some of the rooms were showing wear and tear, but overall the hotel received high marks for its quality rooms and amenities.

Beds

The beds at the Cielo Maya Beach Tulum have been described as very comfortable with many guests praising the softness and comfort of the mattresses and pillows. Some guests also noted that the bathrooms and bedrooms were spacious and beautifully decorated. While a few reviewers mentioned that the beds were small, the majority indicated that they were large and comfortable with some describing them as giant. Overall, guests seem to have been impressed with the quality of the bedding at this Tulum hotel.

Cleanliness

The Cielo Maya Beach Tulum hotel consistently receives high praise for its cleanliness. Guests comment that all areas of the hotel are well-maintained and the rooms are amazingly clean and comfortable. Visitors appreciate the attentive and friendly staff, who ensure that the facilities are kept nicely, always cleaning up. The hotel's pristine beach and tranquil setting are perfect for a relaxing stay. While some guests have experienced occasional issues such as toilets that kept failing to flush, these negatives are few and far between and the majority applaud the hotel's super clean and beautiful premises.

Staff

Cielo Maya Beach Tulum is a wonderful place to stay with its amazing staff who are always accommodating and helpful. Guests have raved about the excellent service provided by both the reception and restaurant staff, who are always willing to go the extra mile to make guests feel at home. Visitors commented on the friendly and helpful attitude of the personnel and the way they handled any issues faced by guests. The hotel provides complimentary bikes, kayaks and snorkelling equipment to enjoy the beach. The location, building, sea and food are all wonderful. However, some guests did raise complaints about the language barrier and the staff asking for tips all the time. Nonetheless, the staff's devotion and exceptional service far outweighed any negative comments about their propinas or language abilities. Overall, the staff at Cielo Maya Beach Tulum is exceptional and will make your stay there a special one.

Wi-Fi

Cielo Maya Beach Tulum's wifi has received mixed reviews. Though some guests experienced connectivity issues and interruptions during their stay, the staff were noted for their efforts to provide alternative ways of connecting to the internet. Despite this, the hotel did receive high praise for its internet speed with one guest noting a speed of 100 Mb/s. Guests who had a good wifi experience at the hotel specifically mentioned that they were able to work or conduct business online with little trouble and had no complaints with the quality of the connection.

Pool

For those looking for a comfortable and relaxing stay in Tulum, Cielo Maya Beach is a great choice. The hotel boasts a private beach with breathtaking views of the ocean - a perfect spot to enjoy the sun and the sea. The infinity pool, just steps away from the ocean, provides a serene environment for guests to relax and unwind. Although some guests found the pool to be small, the clean facilities and peaceful atmosphere made up for it. However, if you have children, you may find it challenging to keep an eye on them due to the lack of space around the pool. Some guests also mentioned that the water temperature was too cold for their liking. Overall, the beachfront location and convenient pool access make Cielo Maya Beach a great option for a peaceful stay outside of Tulum.

Beach

Cielo Maya Beach Tulum is a beautiful and relaxing hotel located right on the beach with direct access to a lovely private beach. While some guests noted that the beach can be rocky and not very convenient for swimming, others enjoyed snorkeling and canoeing in the crystal clear water. The staff works hard to keep the seaweed to a minimum, but some seaweed and rocks are present in the water. However, the private beach area is clean and peaceful with small piers perfect for watching pelicans hunt fish. The hotel offers access to water sports equipment for free, including kayaks, paddleboards, fins and snorkels. Despite some seaweed and rocks, guests still appreciated the beautiful view and calm, peaceful atmosphere of the beach.

Parking

While Cielo Maya Beach Tulum is located in a secluded area that requires a vehicle, many guests agree that renting a car is the best way to navigate the area. The hotel offers comfortable and convenient free parking for guests. It's important to note that there is a deposit fee upon check-in that should be advertised more clearly. The hotel's restaurant overlooks the parking lot, but this hasn't been a drawback for guests. Taxi fares can be pricey, so a rental car is the most cost-effective way to visit nearby attractions like the Hotel Zone or Tulum Center. Overall, guests unanimously agree that a car is an absolute necessity when staying at Cielo Maya Beach Tulum.

4 Star

Cielo Maya Beach Tulum is a beautiful and tranquil hotel with a lovely little beach. The facility is exceptional and the rooms are clean, making it a very good choice for travelers especially considering it is a 4-star hotel. Despite some guests finding the food less than impressive and having difficulty accessing the hotel, most were very happy with their stay and found the staff to be superb. However, a few guests felt that the hotel was overpriced and not worthy of a four-star rating. Overall, Cielo Maya Beach Tulum provides a very good hotel experience for those seeking a relaxing vacation.

Luxury

Nestled in a little paradise, Cielo Maya Beach Tulum is an exquisite and beautiful luxurious hotel. From its modern amenities to its welcoming staff and exclusive touches like being greeted with a refreshing cocktail upon arrival, everything about this property is amazing. Guests highly recommend this hotel and have been impressed with its standing, despite some comments from a few who felt it was not up to their 4-star expectations. Overall, Cielo Maya Beach Tulum is a stunning destination to stay in, boasting not only luxurious facilities but also an incredible location.

Romantic

If you're seeking a romantic and intimate getaway, Cielo Maya Beach Tulum is the perfect choice. Set away from the hustle and bustle, this special and beautiful hotel is perfect for couples looking to enjoy some peaceful quality time together. The hotel offers a private pier, inviting hammocks by the water and comfortable lounge chairs on the beach - perfect for a relaxing and rejuvenating escape. Guests rave about the ambiance and how it enriches their experience, making their vacation truly special. Whether you're celebrating a special occasion or just looking for a more intimate escape, this hotel is perfect for couples. The location is peaceful and away from the noise and parties of Tulum, making it a great spot for a honeymoon or a romantic date. No wonder many guests consider it a paradise. Don't hesitate to book your stay now and see for yourself why it's the perfect place to rekindle your romance.

Beachfront

Cielo Maya Beach Tulum is a charming hotel situated right on the beach, offering guests the ultimate beachfront experience. The property boasts a lovely little private beach with a dock and hammocks, perfect for enjoying the solitude and serenity of the sea. Guests can step right onto the sand through the hotel's beachfront rooms with balconies offering stunning ocean views. The infinity pool is a standout feature of the hotel, overlooking the magnificent beach. It's no wonder that guests rave about this small-scale hotel directly on the beachfront, an absolute must-visit for beach lovers.

Yes, Cielo Maya Beach Tulum has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Cielo Maya Beach Tulum.

No, Cielo Maya Beach Tulum doesn't allow dogs.

Yes, parking facilities are available at Cielo Maya Beach Tulum.

No, Cielo Maya Beach Tulum doesn't have a gym.

More Options