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El Paraiso Hotel Tulum

Tulum , Carretera Boca Paila Mz 3 Lt 2 Tulum Ruinas (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsEl Paraiso Hotel Tulum is a great choice for those looking to relax and unwind on one of the best beaches in Mexico. The staff is friendly and accommodating with excellent service from the receptionists. The rooms are clean, spacious and well-maintained with comfortable beds and functional amenities. The breakfast is varied and tasty with vegan options available. The pool is lovely and inviting with free use of beach beds at the nearby beach club. The hotel boasts a stunningly beautiful beach with comfortable lounge chairs and options for private lounging areas. The on-site parking is secure and convenient with free bicycles available for guests to explore the area. It's a great destination for families with children, offering comfortable beds and a range of activities. While some guests note inconsistencies with the wifi connection and the quality of the restaurant, the fantastic location and laid-back atmosphere make El Paraiso Hotel Tulum a great choice for a relaxing vacation.
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Categories

Beachfront Hotel

Hotel near The Beach

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Parking

Small Hotel

3-Star Hotel

Hotel with Outdoor Pool

Room Types

Deluxe Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

Deluxe Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite features a minibar, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit has 2 beds.

Deluxe Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite has a minibar, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit offers 2 beds.

Bungalow - Beach Front This spacious bungalow features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned bungalow features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as sea views. The unit has 3 beds.

About El Paraiso Hotel Tulum

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Guest Reviews

8.6

Very Good

Location

El Paraiso Hotel in Tulum boasts an unbeatable beachfront location, situated just steps away from the nicest beach in Tulum. The hotel is tucked away in the Tulum National Park, which provides a naturally serene environment away from the busy and oftentimes loud areas of Tulum. Its location is ideal for those looking to visit the Tulum Ruins, which are just a short bike ride or walk away. Guests can also enjoy the hotel's beach club and pool, both of which are conveniently located next to the hotel. In addition, the hotel is praised for its excellent staff, who are friendly and accommodating. The rooms are small and motel-style, but the fantastic location and laid-back atmosphere more than make up for it. Overall, El Paraiso is a great choice for those looking to relax and unwind in a paradise-like setting on one of the best beaches in Mexico.

Breakfast

Guests of El Paraiso Hotel Tulum have varied opinions about the breakfast provided at the hotel. For some, it was a highlight of their stay with delicious and varied options. Others found it limited or poor quality. However, many guests appreciated the option to have breakfast served in their room and enjoyed the convenience of ordering via WhatsApp the night before. Some guests noted that the breakfast options catered more towards American tastes, but still found the food to be tasty and plentiful. Vegan guests were also accommodated. Overall, while there were some mixed reviews, many guests found the breakfast to be a good value and a nice perk of their stay.

Dinner

El Paraiso Hotel Tulum offers limited options for dinner at the hotel, as the restaurant closes early, but there are fantastic nearby restaurants recommended by the reception. The quality of the food at the hotel's restaurant is exceptional and guests have enjoyed meals with no shortcomings. However, a half-destroyed rooftop covered with tarps disappoints aesthetically and the breakfast is lackluster overall. Some guests recommended dining downtown as a cheaper alternative with good quality food. Additionally, a spicy meal caused discomfort to guests who requested a non-spicy dish. Despite some shortcomings, the quality of food makes staying at El Paraiso Hotel Tulum worth your while.

Rooms

El Paraiso Hotel Tulum offers a nice, simple and clean accommodation for a comfortable stay. The rooms are spacious, modern and well-maintained with comfortable beds, big beach towels and functional amenities like air conditioning and water kettle. The reception staff is excellent and the tranquil atmosphere of the hotel adds to the cozy feeling of the property. However, some rooms are small and could use renovation, while others are spacious and recommended. Guests should choose their room type carefully as there are important differences between them. Some rooms suffer from noise issues or lack privacy, but others offer a pleasant stay with a charming ambiance. Overall, the hotel provides a comfortable and clean room with adequate facilities for a relaxing vacation in Tulum.

Beds

El Paraiso Hotel Tulum boasts some of the comfiest beds around with guests raving about the comfort levels. The spacious rooms with two beds are especially delightful and the mattresses are truly excellent. The hotel also features a fantastic pool and breakfast, as well as plenty of comfortable spots to relax and unwind. Toiletries are provided and the rooms themselves are cozy and accommodating. While a few reviews mentioned some minor issues such as slight bends in the mattress or aging beds in need of replacement, overall, the majority of guests found the beds to be top-notch and a highlight of the hotel experience.

Cleanliness

El Paraiso Hotel Tulum is a beautiful and immaculate hotel with incredibly clean and well-maintained rooms. Guests praised the hotel for the cleanliness and impeccability of the rooms and bathrooms with many commenting on how spacious and comfortable they were. Despite undergoing renovations, guests were still impressed with the high cleanliness standards maintained throughout the hotel. The staff were friendly, welcoming and ensured that the property was kept spotlessly clean at all times. Guests also enjoyed the beautiful surroundings of the hotel, which is located right on a stunning beach. The rooms were modern and spacious with beautiful decor and all the amenities needed for a comfortable stay. The hotel is small and intimate, which contributed to the tranquil and peaceful atmosphere. Overall, guests highly recommend this hotel for its exceptional cleanliness and attention to detail.

Staff

If you're looking for a hotel with friendly and helpful staff, El Paraiso Hotel Tulum is a great choice! The staff is always willing to help with anything you need and they'll go above and beyond to make your stay as comfortable as possible. Some guests speak highly of staff members who provide excellent service, including the receptionists Cynthia, Abril and Yazmin. The location is perfect for those who want to be close to attractions but away from noise. The hotel has excellent security and guests appreciate the personalized attention they receive. While some mention that the staff's knowledge of local sightseeing and nightlife in Tulum is poor, most rave about the service they received. With polite and attentive members on the team, the hotel staff makes all the difference to your experience and many describe them as amazing, caring, attentive and professional. They're always willing to make recommendations or help with reservations and some even offer assistance even after you've checked out. With such a fantastic team, El Paraiso Hotel Tulum offers a lovely stay in a cared-for, friendly environment complemented by the excellent rapport of the staff members.

Wi-Fi

Guests have cited mixed experiences with the wifi during their stay at El Paraiso Hotel Tulum. Some have reported that the wifi was slow or completely nonexistent, while others have praised the strong connection. The beach club with the same name also had wifi only available for payment. However, some guests were disappointed that the restaurant wasn't open in the evenings and that wifi was only available on the beach with a purchase at the restaurant. Overall, there seems to be room for improvement when it comes to the hotel's wifi connection.

Pool

El Paraiso Hotel Tulum boasts a lovely and inviting pool perfect for relaxation. Surrounded by a peaceful location, the pool offers privacy for those seeking it. Guests can also enjoy free use of the beach beds at the nearby beach club. The pool area is well-maintained and clean with some guests describing the water as warm and comfortable. However, some reviewers noted that the pool did not face the beach, which led to it being very hot with no breeze. Despite this, many praised the beauty of the pool and the new one under construction, which looks promising. Overall, guests have loved the pool and the easy access to the nearby ocean.

Beach

El Paraiso Hotel Tulum boasts a stunningly beautiful beach that is just a short walk away from the hotel rooms. The beach is wide and covered in soft, white sand with plenty of lounge chairs where guests can soak up the sun. Though the beach is public, the hotel provides beach towels and there are options for private lounging areas with a fee or minimum drink purchase. The hotel also has its own beach club with good food options. The location on the beach is perfect for watching the sunrise and enjoying the peaceful surroundings. Guests rave about the comfortable lounge chairs and beds and the various options for relaxation. Access to the beach is controlled and monitored for safety. While seaweed can be an issue along the entire coast, the hotel maintains a clean and enjoyable beach experience. Several guests cite the hotel's direct location on the most beautiful beach in Tulum as a fantastic perk. Despite some noise from the beach club, guests appreciate the easy access to a great beach and the many restaurants within walking distance. While not all guests enjoyed the public aspect of the beach and some reported an abundance of seaweed, the majority found it to be a breathtaking and enjoyable experience.

Parking

Guests at El Paraiso Hotel Tulum appreciate the on-site parking, which is secure, spacious and monitored by security 24/7. Many guests find it very convenient to have access to free parking spaces, especially in a small town where parking can be challenging. The hotel also offers free bicycles for guests to explore the area, avoiding the need to park at busy sites. Despite some reviews mentioning a view of the parking lot from some rooms, guests report that it does not detract from their stay as there is a hedge between the room and parking lot. Some guests recommend arranging transportation in advance to avoid the high taxi fares back to Tulum. Additionally, the hotel's parking lot and the park's road are sandy, but guests still appreciate the ample availability of parking space.

Family

El Paraiso Hotel Tulum is a great destination to travel with your family, as many guests have confirmed in their reviews. They loved the comfortable beds for parents and children, making it easy to travel with babies and toddlers. Some families traveled with friends or grandparents, enjoying the hotel's wide range of activities for all ages. Renting a bike through the hotel is highly recommended, as it facilitates your stay in Tulum. A newly opened pool is a great addition to the hotel's recreational options - one reviewer raved about how much their child enjoyed it. As a family-run hotel, it's great for children - the facilities are perfect for kids to play around. The hotel is overall a peaceful and safe place for tourists, who often express a desire to return again with their families. While some reviewers pointed out downsides, such as not having the possibility of choosing breakfast on the spot or not providing bikes for children, many guests agree that El Paraiso Hotel Tulum is a great choice for families with children.

3 Star

El Paraiso Hotel Tulum offers a nice little hotel with attached beach club located on the best beach in Tulum. While some guests found the hotel too basic for the cost or too expensive for what it offers, others were pleased with the modest hotel's facilities and services. The restaurant offers only quick meals for those in a hurry and the staff, while working hard, seemed disinterested in the guests. However, the hotel provides an economical tariff for those looking for a budget option in Tulum.

Outdoor Pool

The outdoor pool at El Paraiso Hotel Tulum has received rave reviews from guests who have enjoyed its beauty and the opportunity to relax and unwind. With its secluded location shielding it from the wind, the pool provides a tranquil oasis that guests love. Adding to the appeal is the well-appointed beach club that features comfortable loungers for guests to soak up the Mexican sunshine in between dips in the pool. Guests also appreciate the pool's cleanliness and the friendliness of the staff who help make their stay so memorable. Whether inaugurating the brand new pool or just enjoying a swim, visitors to El Paraiso Hotel Tulum are sure to love the club de playa and alberca.

Beachfront

El Paraiso Hotel Tulum boasts a magnificent beachfront location, an ideal spot for beach lovers with direct access to a stunning national park beach. Guests will be delighted with the perfect location right on the beach, as described by reviewers who also confirm that the hotel indeed has its feet in the sand. The hotel's bungalows face the sea, offering stunning views of the beach. Visitors can wake up to a deliciously beautiful beach with sunrises that are priceless. The beach is just a stone's throw away from the rooms and is said to be a paradise. This hotel's guests confirm that this beach experience is the most beautiful they have ever seen in Mexico.

Yes, El Paraiso Hotel Tulum has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at El Paraiso Hotel Tulum.

No, El Paraiso Hotel Tulum doesn't allow dogs.

Yes, parking facilities are available at El Paraiso Hotel Tulum.

No, El Paraiso Hotel Tulum doesn't have a gym.

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