The Era Hotel & Spa Tulum boasts of high cleanliness and maintenance standards as noted by its guests. Most of the reviews rave about how the hotel is well-maintained, immaculate and sparkling clean. The hotel has a nice ambiance, accentuated by a well-kept pool and garden. The personnel are all friendly and courteous, while the rooms are spacious, comfortable, stylishly designed and impeccably finished. Notably, the maintenance staff, ground-keeping staff and housekeeping staff work really hard to maintain the hotel's high standards. Though there are negative comments regarding occasional power and water outages, dirty and dusty rooms and mold growth on some parts of the hotel, these are outweighed by the great reviews of the hotel's cleanliness, highlighting that the guests have daily cleaning being done to a high standard. Overall, Era Hotel & Spa Tulum is a beautiful, comfortable and clean hotel that's worth a visit.
