World > North America > Mexico > Quintana Roo > Cozumel > Hotels in Tulum > Hotel Poc Na Tulum

Hotel Poc Na Tulum

Tulum , Carretera Tulum-bocapaila S/n (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Poc Na Tulum is a beautiful, rustic three-star hotel situated in a stunning beachfront location within the National Park of Tulum. The unbeatable location is a standout feature, offering guests easy access to a beautiful and well-maintained beach, jungle views and seclusion from crowds and parties. The hotel provides comfortable and stylish accommodations with spacious interiors and great amenities such as air conditioning and beach towels. Guests rave about the fantastic breakfast offerings and varied cuisine, including three different restaurants on-site. The staff is a highlight for all guests, providing excellent, attentive and top-notch service. Although the hotel's wifi and some food and drink prices could be improved, the hotel's private and secure parking and family-friendly amenities, make up for it. Poc Na Tulum is an ideal destination for those seeking a relaxing and luxurious beach vacation immersed in Tulum's natural beauty.
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Categories

Beachfront Hotel

Hotel near The Beach

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Hotel with Parking

3-Star Hotel

Room Types

Casa Maya Partial Ocean View A/C Please note that air conditioning is only available from 20:00 until 08:00.

Casa Pocna Family Jungle View Suite A/C This family room features a balcony, air conditioning from 8 pm to 10 am and private entrance

Casa Maya Ocean Front with A/C This double room has a balcony, air conditioning from 8 pm to 10 am and private entrance.

Jungle View with bathtub This suite has a balcony, air conditioning and private entrance. Please note that air conditioning is only available from 20:00 until 08:00.

Master Plunge Pool Panoramic View This suite features a balcony, private pool and air conditioning. Please note that air conditioning is only available from 20:00 until 08:00.

Casa Pocna Jungle View Suite A/C Please note that air conditioning is only available from 20:00 until 08:00.

Deluxe King Suite Boasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a tea and coffee maker, a seating area, a wardrobe as well as a terrace with sea views. The unit has 1 bed.

Twin Room with Garden View The spacious twin room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. Among the room amenities are a tea and coffee maker, a wardrobe and a safe deposit box as well as garden views. The unit has 2 beds.

About Hotel Poc Na Tulum

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Guest Reviews

8.8

Excellent

Location

Hotel Poc Na Tulum sits in a fantastic location that guests absolutely love. It is located right on the beach, giving visitors easy access to the beautiful and well-maintained shoreline. There are jungle views all around and it is situated in the middle of nature in a national park, making the location quiet and secluded. The beachfront location is perfect for those seeking calm and privacy, away from the crowds and parties, but still with access to the beach club. The hotel is also just a short walk away from the Mayan ruins or a quick drive to get into town.

Despite being a little out of the way, it is still conveniently located near nearby places and guests appreciate the bikes available to explore the surrounding area. The access to the beach is immediate and convenient with some bungalows situated directly on the beach. For those who like exploring on foot, the hotel's location is perfect with a 20-minute walk on the beach taking guests right to the Mayan ruins. Overall, the standout feature of the hotel is the unbeatable location, which allows guests to experience Tulum's natural beauty that they love.

Breakfast

If you're looking for a hotel with a great breakfast, Hotel Poc Na Tulum has got you covered! Guests rave about the delicious food, including options like eggs, yogurt with fruit and granola and even vegan dishes. Some reviewers note that the breakfast is served directly on the beach with beautiful sea views, adding to the experience. While some guests found the breakfast options to be limited, most people agree that the included breakfast is a total bonus and the food is of lovely, high quality. There are also options for breakfast at the hotel’s various restaurants, like Ramon, Cleo and Kogure, which all offer great meals. If you have dietary restrictions, you may want to ask about additional vegan or vegetarian options on the menu. Overall, the breakfast at Hotel Poc Na Tulum is highly recommended and is sure to start your day off on the right foot!

Dinner

Hotel Poc Na Tulum boasts a variety of dining options for guests, including three different restaurants offering top-quality and varied cuisine. Many visitors raved about the food with menu items like bacon-wrapped shrimp and Mexican-style corn highlighted as standouts. One reviewer even called the beach restaurant "incredible." However, some guests felt that the prices for food and drinks were too high and others found the portions too small for the price. Most guests agreed that the Japanese restaurant was particularly tasty, while others found the overall dining experience to be average. While there may not be many options for dining outside of the hotel, guests can still find some great food at one of the four on-site restaurants.

Rooms

Hotel Poc Na Tulum provides beautiful and spacious accommodation which blends into the jungle setting. The beachfront bungalows are particularly stunning with private terraces and hammocks. The rooms are well equipped, nicely decorated and have amazing bathrooms. Some rooms offer stunning ocean views and the beds are comfortable. There are various room types available, including beachfront units and jungle view rooms. Despite some drawbacks such as no internet in the rooms, no fridges or phones and some issues with privacy in bathrooms, the accommodation is simply perfect for those seeking a calming and friendly vibe in a luxurious setting. The property is particularly clean and well-maintained and guests are provided with facilities such as air conditioning, bathrobes, beach towels and more. The jungle garden setting of the hotel adds to the allure of the rooms, which provides an incredible tropical atmosphere.

Beds

If you're looking for a comfortable and stylish accommodation on the beach, Hotel Poc Na Tulum is a great option for you. The rooms have spacious interiors and comfortable beds, some of which are the widest beds ever. Guests are also raving about the comfortable beach beds and chairs that are available any time of day, perfect for lounging under the sun. There are even hammocks in some rooms to complete that beach vacation feel. Food and drinks can be brought out to you on the beach beds and chairs, making for a truly relaxing experience. While there were some minor complaints about hard beds or mattresses with moldy smells, overall, guests seem to be satisfied with the quality of the beds. The rooms themselves are described as nice and stylish, adding to the overall positive experience of the stay.

Cleanliness

Hotel Poc Na Tulum has been praised by guests for its cleanliness and well-maintained property. The rooms are beautifully decorated and very spacious with adequate storage space. The hotel's team does a great job cleaning the beach every day, ensuring it is beautiful and well-maintained. The beach is also free of Sargasso, providing guests with uninterrupted relaxation time. However, a few guests had issues with unpleasant smells in their bathrooms and one guest had an ant problem. Despite this, the majority of guests were very satisfied with the cleanliness of the hotel and its facilities. Overall, Hotel Poc Na Tulum is a clean and welcoming establishment ideal for a relaxing beach holiday.

Staff

Hotel Poc Na Tulum boasts an amazing staff, according to guest reviews. The reception team is described as warm, welcoming and helpful, providing excellent service. The staff pays attention to details, making guests feel special. The secluded location in the jungle is loved by visitors. Waiters are praised for their friendliness and the overall staff is described as lovely, delightful and top-notch. Some guests recommend specific staff members, such as Alejandro, Hector and Javier, for their outstanding service. The front desk is noted for being effective and friendly, while the restaurant staff is commended for its helpfulness, apart from a few exceptions. Overall, the service is excellent and genuine with staff members going out of their way to make guests feel at home, providing recommendations and ensuring an unforgettable experience.

Wi-Fi

Hotel Poc Na Tulum receives mixed reviews on its wifi connection. While some guests reported inconsistent and weak signals in their rooms, others were pleased with the wifi's reach and quality. The hotel's wifi only covers the restaurant and some rooms, but guests in certain areas reported very good reception. Several guests also noted the absence of wifi in some rooms. Despite these challenges, the hotel offers an alternative mode of communication through WhatsApp, which reportedly worked well throughout the property. However, some guests expressed disappointment and called for improved wifi services. Overall, while the hotel's wifi may not be perfect, guests can still stay connected during their stay at Poc Na Tulum.

Beach

Hotel Poc Na Tulum is the perfect beach retreat for those looking to relax in a pristine and well-maintained environment. Located in a national park directly on the ocean, guests have easy access to a wide and beautiful beach. Although sargassum seaweed can account for the occasional inconvenience in the area, the hotel takes great care to clean and care for their private beach, complete with sunbeds and a beach club offering drinks and food service. The hotel's Robinson Crusoe style small houses are steps away from the beach, providing guests with a fantastic location right on the shore. With fun people watching during the day and a super tranquil atmosphere in the evenings, the hotel offers guests a perfect spot to unwind. Overall, the beach at Hotel Poc Na Tulum is widely regarded as one of the best in the area with a stunning setting and well-maintained facilities.

Parking

Hotel Poc Na Tulum stands out for its private and secure parking, which is a great advantage in this part of Tulum. The parking lot is guarded with a gate and security, providing guests with peace of mind during their stay. Although the hotel is located in a protected zone and can only be accessed by taxi or private vehicle, guests can easily take advantage of the free parking on site. The convenience of still being able to park after checkout is also appreciated by many. While public transportation is not available to the hotel, the private garage is a large plus and a must-have in this area, saving guests from having to pay sky-high taxi fares or walk several kilometers along an unlit road.

Family

Looking for a fun family-friendly vacation? Look no further than Hotel Poc Na Tulum! Our hotel may not be specifically designed for families, but according to several guests, it is still PERFECT for a family getaway. Many travelers loved staying here with their children, enjoying the beautiful white sand beach and biking to and from town. The staff was described as "so sweet with the kids" and the hotel was called "a fantastic place for couples or families with children." If you have little ones, don't worry - there is even a kids menu and play area in the restaurant next door. The only thing to note is that the kids club was closed during some guests' visits, but overall families seemed to have a wonderful time at our hotel. Book now for the perfect beach getaway with your kids!

3 Star

Hotel Poc Na Tulum is a beautiful rustic hotel located on the beach. The staff is attentive and the facilities are clean. The hotel provides ample sun loungers, ensuring there is no hurry to secure one. Although the restaurant is a bit pricey with room for improvement in terms of value for money, it is in line with Tulum's coastal prices. While some guests found it slightly uncomfortable, most appreciated the bonito (pretty) structure with a nice beach view. Overall, Hotel Poc Na Tulum offers good service and facilities for its three-star rating.

Beachfront

Hotel Poc Na Tulum offers a unique beachfront experience, situated in the natural paradise of Tulum. This hotel provides one of the most beautiful beachfront locations in the area, set right on the beach inside the National Park. The rooms offer stunning views of the ocean and gentle sand toned accompaniments. The beachfront location is perfect for immersing oneself in nature, surrounded by sandy pathways that lead to the beach. The beach is serene and tranquil, equipped with comfortable beach beds perfect for an afternoon of relaxation. The beachfront units are a true heaven with direct access to the beautiful Zona Archeological strand. Guests rave about the breakfast location, where they can enjoy the view of the sea while their feet are buried in the sand. The hotel is a beauty, offering guest rooms with an exceptional view of the ocean, allowing guests to enjoy the gorgeous sunrises each day. All bungalows are situated directly on the beach, ensuring the perfect beachside getaway. Although the hotel is located slightly outside of the town center, guests can easily access the center by taxi, car, bike or scooter. A beautiful place to stay, Hotel Poc Na Tulum's beachfront location is truly a gem.

No, Hotel Poc Na Tulum doesn't have any pool.

Yes, a spa is available at Hotel Poc Na Tulum.

No, Hotel Poc Na Tulum doesn't allow dogs.

Yes, parking facilities are available at Hotel Poc Na Tulum.

No, Hotel Poc Na Tulum doesn't have a gym.

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