Lagoon Boutique Hotel - Luxury Chaman experience
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Summary of reviewsThe Lagoon Boutique Hotel - Luxury Chaman Experience is a great choice for those looking for a peaceful and luxurious stay in Tulum. The hotel offers two beautiful pools, including a rooftop pool that guests loved and spacious and well-decorated rooms equipped with a kitchen and a nice balcony. The staff is exceptional with many guests mentioning their kindness and helpfulness. While the location is a bit excentred and a car is needed to get around, the hotel stands out with its building art mural and is just off the main road. The Wi-Fi was regarded as being good or even excellent by those who stayed at the hotel and the parking was convenient and easy. Overall, the Lagoon Boutique Hotel - Luxury Chaman Experience is a clean and relatively new hotel with top-notch facilities and exceptional service, making it a wonderful and worthwhile stay.
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About Lagoon Boutique Hotel - Luxury Chaman experience
Guest Reviews
The Lagoon Boutique Hotel - Luxury Chaman Experience is a hidden gem tucked away from the hustle and bustle of Tulum, offering a lovely base for visiting the beach and cenotes. The location is fairly close to the Main Street and about a 20-minute walk to the centre, making it a good choice for those who don't mind walking. The hotel stands out with its building art mural and is just off the main road. Guests can enjoy a good location and a lovely pool, coupled with friendly staff. However, the hotel is a bit excentred and a car is needed to get around. The location is a little bit from town and some guests mentioned that without a car, you are lost. The access roads have numerous potholes and construction dirt. While it is about 15 minutes' walk from the area with bars/restaurants, some guests felt that the location was a bit far from the centre, requiring the need to pay for a taxi to get to the hotel. Additionally, the area is not very well lit and could feel unsafe at night without a vehicle.
Guests who have stayed at LAGOON BOUTIQUE HOTEL - LUXURY CHAMAN EXPERIENCE rave about the freshly made coffee served every morning. Although some have criticized the poor coffee service in the morning, others have thoroughly enjoyed the courtesy coffee provided. Though there is no breakfast available, guests appreciate the presence of coffee and pastries. One guest even suggests having breakfast at the location where the coffee machine is placed since the spot is pleasant. Overall, guests agree that the coffee and breakfast offerings at LAGOON BOUTIQUE HOTEL - LUXURY CHAMAN EXPERIENCE are satisfactory.
The Lagoon Boutique Hotel - Luxury Chaman Experience offers a luxurious and comfortable stay with quality and beautiful rooms equipped with a kitchen and a nice balcony. The spacious and well-decorated rooms have cozy beds and some even have a patio or veranda overlooking one of the two pretty pools. The hotel is very clean and well-equipped with full kitchens, fridges, freezers and even a juicer. However, some guests complained about the outdated, noisy and small rooms with inadequate bathrooms and minimalistic decor. Despite the location being a bit secluded, the natural materials used to build the hotel and the attentive and friendly staff create a truly pleasant atmosphere. The only downside is the maintenance issues in some of the rooms with minor things such as rusty showerheads, clogged drains and small trash cans. Nevertheless, the hotel is an overall great choice for a relaxing and enjoyable stay.
The Lagoon Boutique Hotel's beds receive high praise from guests with multiple reviewers describing them as comfortable, amazing and great. The rooms offer a cozy and spacious environment, complete with cute balconies, while the use of natural materials adds to the overall ambiance. One guest commented on the impressive rooftop pool, while others noted the cleanliness of the bedding despite some stains on the mattress. Overall, the hotel's bedding and rooms make for a comfortable and luxurious stay.
Lagoon Boutique Hotel - Luxury Chaman Experience is a place where you can find peace and relaxation. The spacious rooms are comfortable and clean with all the necessary amenities for a comfortable stay. Although some guests reported issues with the bathroom, such as an odd scent or a weak shower, the hotel responded promptly to any problems reported. The bed sheets and towels were sometimes stained, but the staff were fast and effective in changing them. The two pools are beautiful and mostly clean with some guests noting that the top pool needed more frequent cleaning. Overall, the hotel is well-maintained and mostly clean with friendly and helpful staff. However, some guests did report issues with cleanliness, such as dirty spots and a lack of daily cleaning. Despite these few negative comments, the majority of the guests found the hotel to be nice and clean with a super chic and modern decor.
The staff at Lagoon Boutique Hotel - Luxury Chaman Experience are exceptional according to guests. The owner and receptionist are particularly helpful and nice. All staff members are super friendly and always willing to be of assistance. Many guests mention the staff's ability to go above and beyond to help guests during their stay, including answering questions and providing recommendations. The concierge is always available and ready to help. The staff's kindness and helpfulness leave a positive impression on guests with many mentioning specific staff members like Iskander and David as being particularly memorable. Some guests note that there were language barriers with some staff members not speaking English, but guests still praise their attentive service. While there were some negative reviews regarding the service, they are significantly outweighed by the numerous positive comments about the friendly and helpful staff.
Upon reviewing guest feedback on the wifi at Lagoon Boutique Hotel - Luxury Chaman Experience in Tulum, it appears that while some guests experienced some connectivity issues such as the wifi cutting on and off, others found it to be dependable and strong throughout their stay. There were a few negative remarks regarding weak water pressure in the shower affecting the ability to wash long hair properly. However, overall, the Wi-Fi was regarded as being good or even excellent by those who stayed at the luxurious hotel. Additionally, while there were no bicycles included with the accommodations, guests had the option to rent them at the hotel.
The Lagoon Boutique Hotel - Luxury Chaman Experience boasts two beautiful pools, including a rooftop pool that guests loved as a treat after a long day of walking. The pool is not only nice, but also has a great location. One guest even exclaimed that the rooftop pool was amazing and right in the jungle! The hotel also features another pool like a cenote in the central square. Guests overall enjoyed the pool and its clean and beautiful appearance. However, a few guests did mention that one of the pools was not clean and the water was cloudy. Despite this, the pools are perfect for a quick cooldown after an adventurous day. The hotel provides two pools, one on the roof and another in a cenote style that creates a lovely ambiance. Some guests even enjoyed swimming in the rooftop pool at sunrise or under the stars. However, a few guests also commented that the pools were relatively small and the water was cold and cloudy. Nevertheless, most guests praised the pool and its soothing effect, making it an excellent place to relax and enjoy with a partner.
Guests at the Lagoon Boutique Hotel-Luxury Chaman Experience have found the parking to be convenient and easy with guests recommending having a car or renting bikes for the best experience. While the area may not be the most walkable due to stray dogs, those with a vehicle have found it easy to get around with plenty of options for parking available. The lack of private parking has not been a major issue with guests being directed to safe places to park by the friendly on-site security. The only minor issue mentioned was that the parking may be a bit small, but overall guests have found it to be a non-issue when staying at this lovely hotel.
If you're on the search for a budget-friendly hotel packed with lavish facilities, Lagoon Boutique Hotel-Luxury Chaman Experience is the right choice for you! Though located in an unconventional spot, this hotel offers guests luxurious and spacious rooms with exceptional service from their friendly staff. The facilities are newly built and the overall atmosphere is peaceful, making it a wonderful and worthwhile stay. This four-star hotel is definitely worth considering when planning your trip to Tulum.
If you’re looking for a luxurious stay with stunning pools, LAGOON BOUTIQUE HOTEL - LUXURY CHAMAN EXPERIENCE is a great choice. The hotel offers two pools, one like a cenote in the central square and another one on the rooftop, which is perfect for admiring the stars at night. The rooftop pool is beautiful and amazing, located right in the jungle. Guests loved the rooftop pool and described it as a nice treat after a long walk. The pools are lovely, quiet and very much appreciated and the rooms are spacious and comfortable. However, some guests commented that the rooftop pool could be cleaner. Overall, LAGOON BOUTIQUE HOTEL - LUXURY CHAMAN EXPERIENCE is a clean and relatively new hotel with two pools that are top-notch and definitely worth a visit.
Yes, Lagoon Boutique Hotel - Luxury Chaman experience has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Lagoon Boutique Hotel - Luxury Chaman experience.
No, Lagoon Boutique Hotel - Luxury Chaman experience doesn't allow dogs.
Yes, parking facilities are available at Lagoon Boutique Hotel - Luxury Chaman experience.
No, Lagoon Boutique Hotel - Luxury Chaman experience doesn't have a gym.
