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Orchid House Tulum

Tulum , Aldea Zama Calle Kinich Na (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOrchid House Tulum is a unique and stunning hotel set in a lush jungle environment that provides an exceptional stay. While it may be a distance from the beach, the hotel's tranquil location provides a peaceful retreat away from the hustle and bustle. Guests enjoyed the breakfast, describing it as delicious and fresh, although some found it a bit pricey. The dinner options received mixed reviews with some guests loving the food and drinks while others found the prices too high. However, the Nest, the hotel's rooftop restaurant, was praised for its breathtaking views and romantic ambiance. The rooms were stylish, spacious and well-appointed with a focus on integration with nature. Although some guests experienced humidity, cleanliness and noise issues, overall the rooms were comfortable and beautiful. Guests praised the staff for their friendliness and helpfulness and the pool area was a highlight for many guests, although construction noise could be bothersome. The beds were extremely comfortable, although some guests noted some wear and tear. Overall, Orchid House Tulum is a beautiful and exceptional boutique hotel, which is perfect for a romantic getaway in a serene environment.
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Categories

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Romantic Hotel

Hotel with Swimming Pool

Private Pool Outdoor Pool

Hotel with Free Wi-Fi

Hotel for Adults Only

Small Hotel

Hotel for Yoga

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Private Pool Rooms

Room Types

Garden Suite with private bathtub This air-conditioned suite is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

Master Suite with private bathtub The pool with a view is the standout feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a terrace with garden views, this suite also features air conditioning and a flat-screen TV with streaming services. The unit has 3 beds.

Jungle Suite with private bathtub This suite features a pool with a view. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a terrace with garden views, this suite also features air conditioning and a flat-screen TV with streaming services. The unit has 1 bed.

Deluxe Suite This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.

Villa with Private Pool The unit offers 7 beds.

Villa with Private Pool The unit offers 5 beds.

Suite with Terrace The unit has 1 bed.

Deluxe Double Room with Two Double Beds The unit offers 2 beds.

About Orchid House Tulum

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Guest Reviews

8.4

Very Good

Location

Nestled within a lush jungle environment, Orchid House Tulum provides a unique and beautiful setting for an unforgettable stay. Although it may be a bit of a distance from the beach and main strip, the hotel's quiet and secluded location is perfect for those seeking a peaceful retreat away from the hustle and bustle. The hotel offers access to a nearby beach club, providing guests with the opportunity to enjoy the sun and sand. The hotel is also conveniently located within walking distance to Tulum center where guests can find local cafes and restaurants. Moving around is made easy with taxi services and bike rentals available. Some guests recommend renting a car for more flexibility. Despite some mixed reviews regarding the location, guests overall appreciate the tranquility and safety the residential neighborhood offers.

Breakfast

The breakfast at Orchid House Tulum is highly rated by guests with many describing it as delicious, well-presented and fresh. While some guests note that breakfast is not included in the room rate and can be a bit pricey, others appreciate the healthy options and generous portions. The avocado toast and yogurt with fruit and granola are particular favorites. Some guests also mention enjoying the brunch at the hotel's Nest restaurant. Diego, the bartender/waiter, receives praise for his friendly service and local recommendations. Overall, despite some minor drawbacks such as the cost and lack of inclusion in the room rate, the breakfast at Orchid House Tulum receives positive reviews from guests.

Dinner

Guests of Orchid House Tulum have had mixed experiences with the hotel's dinner offerings. While some have raved about the incredible food and drinks on offer at the restaurant with excellent service to boot, others have been left disappointed by the high prices and limited menu options. However, those who dined at the Nest- the hotel's rooftop restaurant- were treated to breathtaking views and an amazing dining experience. It is considered especially romantic, although a few guests found it uncomfortably hot up there. All in all, it seems that the food and drinks at Orchid House Tulum are worth trying out for yourself and that the restaurant's prices are in line with the quality of the dishes served.

Rooms

Orchid House Tulum offers a unique and beautifully designed hotel with a comfortable and friendly atmosphere. With a focus on the integration of nature and comfort, this hotel provides amazing rooms that are spacious, well-appointed and clean. Many rooms even offer private outdoor soaking tubs! Although some reviews mention difficulties with hanging items and limited free space, the design and decor are breathtaking. Guests have the opportunity to stay in a variety of rooms, including Garden and Jungle rooms, as well as the luxurious Master Suite with a bathtub on the balcony. Despite a few negative reviews mentioning issues with humidity, cleanliness and noise levels, overall guests love the stylish and comfortable rooms with many noting the exceptional shower and comfortable bed. The staff is also praised for their friendliness and helpfulness, while the ambiance of the hotel is described as peaceful and relaxing. Overall, Orchid House Tulum is a unique and beautiful hotel that offers comfortable and spacious rooms with a focus on nature and design.

Beds

Guest reviews of Orchid House Tulum rave about the comfort of the beds with multiple guests mentioning that they were some of the best beds/mattresses they've ever slept on. The mattresses were described as soft, comfortable and perfect for a good night's rest with blackout curtains to ensure a peaceful sleep. Some guests did note that some of the beds felt worn and worn out with one guest even describing their bed as "partially sunk on both sides." However, overall the beds and bedding were described as clean and comfortable with lovely rooms and ample space.

Cleanliness

Orchid House Tulum is a beautiful hotel that is well-maintained and kept clean according to guest reviews. Most reviewers raved about the hotel's cleanliness, stating that the rooms were fresh and very clean. They commended the staff for the incredible cleanliness and excellent facilities. The atmosphere was pleasant, making it an enjoyable stay. However, some reviewers had negative experiences, they found stains on the wall, curtains, towels and bedsheets with stains from before and some rooms had insects, but they expected everything to be immaculate. Despite these issues, the majority of guests expressed satisfaction with the hotel's cleanliness and maintenance.

Staff

Guests rave about the staff at Orchid House Tulum with many commenting on how friendly and accommodating they are. From the restaurant to the front desk to the pool bar, guests consistently mention specific staff members by name who went above and beyond to make their stay exceptional. The only negative comments were rare instances of unfriendly or unhelpful staff, but overall the reviews emphasize the exceptional service and kindness provided by the staff.

Pool

At Orchid House Tulum, the pool area is a highlight for many guests. While some describe the pool as small and more for getting wet than swimming, others say it's perfect for laps and beautifully designed. The attached bar is a hit with guests who enjoy sipping drinks while sitting in the crystal clear water or taking Instagrammable photos. However, some mention that the pool could be cleaner and construction noise behind the hotel can be a bit bothersome. The pool area is also the main dining spot, so some guests mention feeling uncomfortable swimming while others are eating nearby. Despite these minor drawbacks, most guests love the pool area and appreciate the staff's can-do attitude and willingness to make them feel like family.

5 Star

Orchid House Tulum is a beautiful and exceptional boutique hotel immersed in nature with an oasis of perfect peace and rest. Guests enjoyed exceptional service and considered it to be one of the best properties they've ever stayed in. The hotel's facilities and services were outstanding, providing guests with a beautiful experience all the way around. Although one reviewer felt that the hotel was not worth more than three stars, the majority of guests felt that it was a jewel in the jungle and the best hotel in Tulum.

Romantic

If you're looking for a romantic getaway in Tulum, Orchid House is the perfect place for couples. Guests have shared their experience of deepening their bond with their partner while staying in this magical and peaceful property. The ambiance is calming and the Nest dinner is highly recommended for adding more romance to your stay. The property has a zen and jungle vibe, which makes it a unique and beautiful place to stay. The Unico Design adds to the beauty of the property, making it even more attractive to couples. In summary, if you're looking to spend some quality time with your partner in a serene and romantic environment, the Orchid House in Tulum is the perfect place for you!

Yes, Orchid House Tulum has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.

Yes, a spa is available at Orchid House Tulum.

No, Orchid House Tulum doesn't allow dogs.

No, parking facilities aren't available at Orchid House Tulum.

No, Orchid House Tulum doesn't have a gym.

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