Infinity Suites

Tulum , , Lot 08, Manzana 14 Calle Sayil, Aldea Zama (Show on Map)


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Summary of reviewsInfinity Suites is a luxury hotel located in a quiet area close to central Tulum and some beautiful beaches. The rooftop pool is a standout feature, offering panoramic views of the city. The staff consistently receives rave reviews for their helpfulness and friendliness with Adrian and Estephania standing out. The rooms are generally clean, spacious and well-decorated with modern amenities and comfortable beds. Some guests reported issues with cleanliness, humidity and noise from appliances, but overall, guests enjoyed the comfortable and well-equipped place to stay. While a car is recommended to get around, bikes are available for a short ride into town. The hotel's location is safe with shopping and cafes within close proximity. The wifi is great and guests appreciate the security and free parking.
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Hotel for Honeymoon

Romantic Hotel

Hotel with Swimming Pool

Infinity Pool    Rooftop Pool    Panoramic View Pool    Outdoor Pool  


Hotel with Parking

Cheap Hotel

Hotel for Adults Only

Small Hotel

4-Star Hotel

Hotel with Infinity Pool

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Hotel with Rooftop Pool

Room Types
Deluxe King Suite This double room offers a rooftop pool. Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The spacious double room provides air conditioning, a private entrance, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

One Bedroom Suite This apartment provides a rooftop pool. This spacious apartment comprises 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned apartment includes a dining area, a flat-screen TV with streaming services a private entrance and a terrace. The unit offers 1 bed.

Two Bedroom Suite The rooftop pool is a top feature of this apartment. This spacious apartment comes with 1 living room, 2 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned apartment features a dining area, a flat-screen TV with streaming services a private entrance and a terrace. The unit has 2 beds.

About Infinity Suites
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Guest Reviews
Location
Infinity Suites is a luxurious hotel located in a nice and quiet area, close to central Tulum and some beautiful beaches. Although it is a little bit far from the center, the concierge is there to help with local tours and restaurant reservations. The building is secured with free parking and the rooftop pool is definitely a highlight. While it is recommended to have a car to get around, there are bikes available for a short ride into town. Shopping and cafes are within close proximity, but the area is still in the process of construction. The location is overall safe but travelers should take caution at night as the streets are not well-lit.

Rooms
The rooms at Infinity Suites are generally clean, spacious and well-decorated with modern amenities and comfortable beds. Most rooms have a kitchenette or a full kitchen, which is well-equipped for short stays. The apartments have multiple terraces and a rooftop with great views. The modern design and materials used throughout the rooms create a luxurious atmosphere. Guests can enjoy the smart TVs with VOD services and the pool in the hotel. However, some guests reported issues with cleanliness, humidity and noise from appliances. Nevertheless, Infinity Suites provides a comfortable and well-equipped place to stay with luxurious modern amenities at a great price.

Beds
The beds at Infinity Suites are a highlight according to guest reviews. Many guests rave about the large and comfy beds with some even describing them as massive. The rooms are spacious and some even come with functional kitchens, adding to the level of comfort. Cleanliness is highly rated and the facilities are described as very new. However, there were a few negative reviews mentioning hard beds and lack of cleanliness. Overall, the beds at Infinity Suites are a comfortable and luxurious experience.

Cleanliness
Guests overall had positive things to say about the cleanliness of Infinity Suites. Many reviews commented on the rooms being clean and spacious with some even referring to the apartments as very clean and modern. Some guests appreciated the staff's attention to organization and the excellent upkeep of the facilities. Several mentioned the great value of clean rooms at a reasonable price. However, there were a few negative comments regarding cleanliness, such as ants and food moths found in the kitchen, dirty sheets and bedding upon check-in and mouldy appliances. Some guests also noticed a dirt road leading up to the hotel and the occasional lack of daily cleaning. Despite these minor issues, guests still enjoyed the comfortable and clean rooms and facilities of Infinity Suites.

Staff
The staff at Infinity Suites consistently receives rave reviews from guests. Many guests note the staff's hospitality, friendliness and willingness to help guests with any needs they may have. Adrian, the listed host, is particularly praised for his quick responses. Guests also appreciate the English-speaking concierge during the day with Estephania standing out for her help in booking tours and bike rentals. The staff's availability is noted as well with many guests mentioning their ability to help with last-minute tour bookings, taxi calls and even providing taxi fare. The concierge is also praised for helping with local restaurant reservations and tours. Security staff are highlighted as kind and helpful, always available to assist guests. While some guests do note issues with language barriers or maintenance issues with equipment rentals, the vast majority of reviews praise the staff as friendly, helpful and attentive.

Wi-Fi
Want to stay connected during your Tulum getaway? Look no further than Infinity Suites! While a few guests have reported some initial difficulty with getting their devices connected to the hotel's network, the majority of reviews rave about the great wifi available here. You'll be able to stream your favorite shows and music without interruption and even use the internet for remote work or keeping in touch with loved ones. And while you might need to manually configure some devices or work through occasional hiccups, any issues with the wifi are sure to be resolved quickly by the hotel's staff. So don't hesitate to book your stay at Infinity Suites - you'll stay connected throughout your trip!

Pool
Infinity Suites boasts an exceptional rooftop pool that guests simply can't get enough of. Featuring an infinity edge, the pool offers breathtaking panoramic views of the city and is a great spot for sunbathing or simply lounging. The pool is open 24 hours a day and guests love the fact that they have it all to themselves most of the time. Despite a few comments about its cleanliness, the pool is otherwise well-maintained and illuminated at night for added ambiance. There are also plenty of sun loungers and beds available for guests to relax in style. The rooftop pool is easily one of the best features of this luxury hotel, making it the perfect place to unwind and soak up some sun.

Rooftop Pool
If you're looking for a hotel with an exceptional rooftop pool, then Infinity Suites is the perfect place for you! The rooftop pool is the highlight of the hotel and guests can't stop raving about how fabulous it is. Complete with sun loungers and stunning views, this pool on the roof is everything you could want from a luxury vacation. In addition to the pool, the hotel's location is also a plus point. If you want to feel pure luxury, book a room with a king-size bed, a good shower and a beautiful rooftop pool that will leave you feeling truly pampered. The hotel is also equipped with modern amenities and provides a tranquil atmosphere making it a perfect getaway spot. Don't miss out on experiencing the rooftop pool while enjoying the beautiful city of Tulum.


Yes, Infinity Suites has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at Infinity Suites.

No, Infinity Suites doesn't allow dogs.

Yes, parking facilities are available at Infinity Suites.

No, Infinity Suites doesn't have a gym.
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