Wakax Hacienda - Cenote & Boutique Hotel
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Summary of reviewsWakax Hacienda - Cenote & Boutique Hotel is a breathtaking location set in the midst of the jungle, offering a unique and magical experience for guests. The hotel boasts exceptional cleanliness and attention to detail in its authentic and tastefully designed rooms. The property has amazing grounds, including private cenotes, lakes and a lagoon with beautiful pools, making it a paradise on earth perfect for reconnecting with nature. The hotel offers a varied breakfast menu and its onsite restaurant provides excellent food quality, although some guests felt it was a bit limited and pricey. The staff is professional, friendly and accommodating, ready to go the extra mile to make guests' stay as enjoyable as possible. The yoga classes and complimentary activities like daily cenote tours made for a truly relaxing experience. Despite being a little far from town or the beach, Wakax Hacienda is an amazing off-the-beaten-path destination in Tulum worth the trip. It is perfect for families with teens and young kids, as well as for solo travelers, couples and anyone looking for a luxurious and peaceful escape.
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Hotel Taking Steps Towards Sustainability
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About Wakax Hacienda - Cenote & Boutique Hotel
Guest Reviews
Wakax Hacienda - Cenote & Boutique Hotel is a breathtaking location, set in the midst of the jungle, surrounded by peaceful and beautiful surroundings. While it may be a little far from the centre of Tulum, the hotel is still close enough for easy access by car or taxi. The property has amazing grounds, including private cenotes, lakes and a lagoon and is a paradise on earth, perfect for reconnecting with nature. Guests can immerse themselves in discovering new places, from the nearby Akumal and Puerto Aventuras to the wonderful jungle, cenotes and other natural wonders. The location is unique and magical, a truly one-of-a-kind experience. While it's necessary to have a car or transport to explore the region, renting a car is recommended to fully take advantage of the location. Alternatively, guests can use the local bus, Collectivo, which is practically free but may require a bit of walking. Despite being a little far from town or the beach, Wakax Hacienda is an amazing off-the-beaten-path destination in Tulum that is worth the trip.
Wakax Hacienda - Cenote & Boutique Hotel offers a varied breakfast menu which includes options like pancakes or waffles with maple syrup, eggs and bacon with salad and traditional Mexican chilaquiles with an egg and green or red salsa. The breakfast was described as fresh, tasty and of great quality with some guests even rating it a 9+. However, some guests did find the breakfast options limited and there were some complaints about slow service and the complex formula for understanding what was included in the breakfast. There were also suggestions for a breakfast buffet and more varied options for guests staying for longer periods. Despite a few negative reviews, the hotel does offer vegan alternatives and keeps guests with dietary restrictions happy. Some guests found the menu pricey and had to pay extra for items like bread or toast. Overall, while there were some criticisms, the breakfast at Wakax Hacienda was mostly enjoyed by guests.
Wakax Hacienda - Cenote & Boutique Hotel provides an on-site restaurant with excellent food quality, although some reviewers noted that the menu was limited and a bit repetitive, which can become monotonous when staying several days. Some suggested having a second restaurant or snack bar to offer more variety. Still, others praised the vegan options and the romantic dinner package. Despite some complaints about the slow service and high prices, the majority of the guests have enjoyed their dining experience. While some noted overcooked meat, others praised the high-quality dishes. Few guests suggested that the Hacienda should revamp their menu or offer daily specials. In summary, the restaurant at Wakax Hacienda - Cenote & Boutique Hotel is worth trying for its excellent food quality, although it is the only dining option available on the premises and can be expensive.
If you're looking for a hotel that offers a sense of luxury while being close to nature, Wakax Hacienda - Cenote & Boutique Hotel might be just what you're looking for. Numerous guest reviews rave about the authentic and tastefully designed rooms, which are spacious and beautifully appointed. You can choose between guest cottages, little cottages and suites with terraces. Guests love the huge beds and spacious bathrooms and many report feeling close to nature thanks to the location in the jungle. The common areas and grounds are also stunning. While some guests note that there was a lack of cleanliness in some parts of the rooms, others praise the impeccable room service and the fact that the rooms are flawlessly clean. The hotel is a great place to relax and unwind with cozy outdoor lounges and a host of amenities.
One aspect that sets Wakax Hacienda - Cenote & Boutique Hotel apart is its exceptional cleanliness, as confirmed by guests. Visitors praise the property's flawlessly clean rooms and common areas with housekeeping services ensuring multiple visits a day to keep everything well-maintained. With everything from the decor to the team keeping up with the high cleanliness standards, guests mention that the hotel is spotlessly clean and organized. Visitors appreciate the meticulous care given to every detail, from towels being flawlessly folded to clothing left on the floor. The bathrooms are also immaculate and daily cleaning ensures everything remains clean. Even the natural attractions, such as the lagoon and the cenote, are clean and peaceful, making it feel like guests have their private swimming pool. Overall, Wakax Hacienda is well known for its exceptional cleanliness, making it a perfect place for travelers looking to stay in a meticulously maintained hotel.
Wakax Hacienda - Cenote & Boutique Hotel boasts a staff that is known for their exceptional service and attentive demeanor. The team is always at your beck and call, ensuring that your every need is taken care of. The hotel exudes a sense of peace and serenity, which makes it the perfect place for a relaxing getaway in the Yucatan region.
The staff is friendly, accommodating and professional and they are always ready to go the extra mile to make your stay as comfortable and enjoyable as possible. They are well-versed in the history and culture of the region and are happy to share their knowledge with guests. Gonzalo, the head of activities, is particularly noteworthy, as he is not only knowledgeable but also has a contagious energy and enthusiasm that makes all of his tours engaging and memorable.
While some guests did report slow service or occasional language barriers, the overwhelming majority had nothing but positive things to say about the staff at the hotel. Whether you're interacting with front desk, restaurant or security staff, you can count on them to be kind, helpful and accommodating.
If you're looking for an unforgettable vacation with exceptional service, Wakax Hacienda - Cenote & Boutique Hotel is the perfect place to stay. With its attentive staff and breathtaking natural surroundings, you won't find a more welcoming or peaceful retreat anywhere else.
Wakax Hacienda - Cenote & Boutique Hotel offers a beautiful pool experience with several pools and a large quarry swimming lake. Guests can choose from paddle boarding, kayaking, or relaxing in the different pool areas. The property is vast and boasts three cenotes, three swimming pools and a private lake with free-to-use boats and sup boards. The outdoor areas are designed perfectly and offer many places to explore and enjoy, including private cenotes and pools. The property also has unique facilities, such as underground rivers and a beautiful cave. The hotel is great for relaxation, offering morning yoga and plenty of quiet pools. The only downside is that it can be challenging to get a drink midday if you're not hanging out at the lagoon. Regardless, the hotel's multiple pools, cenotes and lagoon are gorgeous and make for a memorable stay.
Wakax Hacienda - Cenote & Boutique Hotel offers an ideal getaway for families with children. This hotel has so many activities onsite that both teens and young kids can enjoy. In addition, children are welcome here and the staff is very accommodating to large groups. They offer a lot of local activities which provides the opportunity to experience an unforgettable time with all family members. Even though some reviews mentioned the hotel is not stroller-friendly and has hazards around, the owner is very helpful in showing guests around, including a visit to a farm where the one-year-old can see animals. Although it may not suit families with small kids, it's perfect for a couple's getaway to relax and disconnect. Guests had a wonderful time celebrating special occasions here with family and friends, feeling the warm hospitality of the staff. The Wakax Hacienda is an exceptional place to experience with the entire family.
If you're looking for a luxurious and peaceful escape, Wakax Hacienda - Cenote & Boutique Hotel might just be the perfect place for you. With exceptional service, unique and stunning facilities and breathtaking natural surroundings, it's no wonder that guests have called it "a paradise" and "one of the best places to stay". The hotel offers pure relaxation with a truly magical and unforgettable experience that guests describe as "extraordinario". The breakfast menu could have been better, but this minor flaw is compensated by the superb quality of everything else, including the amazing on-site cenote. Though some guests mentioned that the service could be a bit slow, the majority of the reviews rave about the exceptional service and unforgettable experiences offered at this resort. Overall, Wakax Hacienda - Cenote & Boutique Hotel seems to be a top hotel that offers unique and serene facilities, benefiting from 5 star luxury. We highly recommend taking a trip to this magical and unforgettable place!
Wakax Hacienda - Cenote & Boutique Hotel boasts an exceptional outdoor pool experience with three beautiful swimming pools and two cenotes to choose from. Guests can even swim in the lovely nearby lake or paddleboard in the jungle. The larger pool under the arches is a favorite among guests and there is a smaller heated pool perfect for stargazing at night. The resort takes great care of the pools and provides free use for guests without restrictions. Some guests wished the water temperature was a bit higher, but overall, the pools and lakes are impressively beautiful and make for a paradisiacal chill-out place by the river.
The Wakax Hacienda - Cenote & Boutique Hotel offers a range of complimentary activities, including daily yoga classes. Guests can start their day with morning yoga in beautiful and serene locations, led by great instructors. Whether you're a seasoned yogi or a beginner, the yoga sessions are perfect for everyone. Many guests found the yoga classes to be one of the highlights of their stay, praising the different teachers and stunning views. Other included activities like daily cenote tours and yoga made for a truly enjoyable and relaxing experience. Overall, the free yoga classes and other activities make the Wakax Hacienda a wonderful place to rejuvenate and unwind.
The Wakax Hacienda - Cenote & Boutique Hotel is a luxurious, stunning and unique resort nestled in the heart of the Mexican jungle. The hotel's high quality premises are designed with attention to detail and are truly minimalist yet elegant. Guests can enjoy VIP treatment and luxurious amenities, from the manicured lawn courtyards to the gym, all while feeling immersed in nature. Walking or cycling around the property's picturesque trails and swimming in the cenote or pool, guests are sure to enjoy an exceptional vacation experience. This remarkable property offers fantastic value for money and is a must-visit location for those seeking Pablo Escobar level quality and beauty.
Looking for a peaceful and relaxing getaway with your significant other? Look no further than Wakax Hacienda - Cenote & Boutique Hotel. With its romantic atmosphere and perfect setting in the Mexican jungle, it's the perfect spot for a honeymoon or a solo trip. Treat yourself to a special romantic dinner or enjoy the quiet and natural surroundings with your partner. The hotel even provides surprise honeymoon treats, like a free bottle of amazing red wine and a note to celebrate your happy honeymoon. Disconnect from the world and immerse yourself in the local community with nearby lagunas, cenotes and pools. The zen ambiance and total change of scenery will leave you feeling peaceful and refreshed. While there is potential for improvement, we would still recommend this hotel to anyone looking for a romantic and relaxing escape.
Yes, Wakax Hacienda - Cenote & Boutique Hotel has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.
Yes, a spa is available at Wakax Hacienda - Cenote & Boutique Hotel.
No, Wakax Hacienda - Cenote & Boutique Hotel doesn't allow dogs.
Yes, parking facilities are available at Wakax Hacienda - Cenote & Boutique Hotel.
No, Wakax Hacienda - Cenote & Boutique Hotel doesn't have a gym.
