Hotels, Aparthotels, Hostels, Resorts in Tulum where Extra Health & Safety Measures Have Been Taken

LiveTulum

Aparthotel in Tulum

8.6

Very Good

From $42

$

Aparthotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 3 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, daily

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes

Does the hotel operate at a limited capacity?
Yes, up to 30% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 12:00 - Check-out: 03:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
Yes

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
No

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

mexico sesa

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: mexico sesa

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: 07/01/2020

Additional Information:
we are a condo hotel, so it have more chances to social distance in each apartment.

Teetotum hotel

Hotel in Tulum

8.1

Very Good

From $76

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Other
no need to touch anything

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 50% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
Yes

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 03:00 - Check-out: 11:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: dr on call

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
for now, our plunge pool is available only to lounge beside

Has the hotel closed during the pandemic?
Yes
Reopening Date: 06/15/2020

Mereva Tulum

Hotel in Tulum

8.5

Very Good

From $183

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Do you ensure contactless check-in/check-out?
Yes, by using an app

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 24 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
Yes

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

World Health Organization (WHO) guidelines

WTTC Safe Travels protocols

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: June, 08 2020

Xan Ha Apartments

Aparthotel in Tulum

8.7

Very Good

$

Aparthotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Do you ensure contactless check-in/check-out?
Yes, by touchscreen interface (self check-in kiosk)

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, daily

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
No

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas and guest rooms

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
No

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
No

Casa del Sol Tulum

Hotel in Tulum

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, random checks

Do you ensure contactless check-in/check-out?
No

Do the hotel's main entrance doors open automatically?
No

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 48 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, daily

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
Yes

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
Yes

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
No

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
No

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
No

Aloft Tulum

Hotel in Tulum

8.5

Very Good

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, random checks

Do you ensure contactless check-in/check-out?
No

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 2 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
No

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, daily

Are guests' luggage and belongings disinfected upon arrival?
No

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
Yes, other limit
5 people

Is furniture in public areas arranged to allow more space for distancing?
No

Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
Yes

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
No

Do you use physical distancing markers?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
No

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Marriott Global Cleanliness Council protocol

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
No

Has the hotel closed during the pandemic?
No

6 more hotels nearby!

Punta Piedra Beach Posada 2.1 mi from Tulum

Hotel in Tulum Beach

8.3

Very Good

From $135

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 3 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, daily

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 40% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
Yes, New hours: Check-in: 12:00 - Check-out: 03:00

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
Yes

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

sesa mexico

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: sesa mexico

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: 07/01/2020

Additional Information:
we are a small hotel on the beach, so social distance and natural wind will help to provide tranquility to the guest, in this special times.

Cabanas Tulum- Beach Hotel & Spa 3.3 mi from Tulum

Hotel in Tulum Beach

9.3

Excellent

From $419

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
No

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
No

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
No

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
No

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
Spa and gym access limited, only available by booking private slots

Playa Canek Beachfront Eco Hotel 4.1 mi from Tulum

Hotel in Tulum Beach

7.3

Good

From $195

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, through plexiglass structures in reception

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes

Is there an option for no in-room housekeeping during a guest's stay?
No

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, daily

Are guests' luggage and belongings disinfected upon arrival?
No

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes

Does the hotel operate at a limited capacity?
Yes, up to 60% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
Yes

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
No

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
Yes

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Sector Salud Mexico

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
Yes

Has the hotel closed during the pandemic?
Yes
Reopening Date: June, 20 2020

Akumal Natura Glamping 16.2 mi from Tulum

Hotel in Akumal

8.8

Excellent

From $55

$

Hotel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, by using an app

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
No

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 4 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, daily

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
Yes

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
Yes

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
No

Do you use physical distancing markers?
No

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
No

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
No

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
No

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
No

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Airbnb cleaning certification

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: COVID test

Has the hotel closed during the pandemic?
No

Hostal El Padrino 16.3 mi from Tulum

Hostel in Akumal

7.8

Good

From $14

$

Hostel where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Do you ensure contactless check-in/check-out?
Yes, by using an app

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 3 hours.

Is there an option for no in-room housekeeping during a guest's stay?
Yes

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
No

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
No

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Are guest rooms allowed to be accessed until check-in after they were cleaned?
Yes

Does the hotel operate at a limited capacity?
No

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Airbnb cleaning certification

Certificado del gobierno mexicano

Has there been a person appointed to supervise the correct implementation of the measures?
No

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
No

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes

Is there a doctor available either on-site or on-call?
No

Has the hotel closed during the pandemic?
No

Hidden Beach Resort Au Naturel Adults Only - More Inclusive 21.2 mi from Tulum

Resort in Akumal

8.7

Very Good

From $481

$

Resort where Extra Health & Safety Measures Have Been Taken Questionnaire Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
on arrival to the country they wil have a temperature check and may be asked specific questions at airport if a higher than usual temperature is recorded

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
this is a government requirement

Do you ensure contactless check-in/check-out?
Yes, by using an app
we will will have a online contactless check in option as well as staff assisted checkin, our regular check in is digital

Do the hotel's main entrance doors open automatically?
Yes

Can guests access their room entrance directly from outside the hotel without entering the lobby?
Yes, all rooms

Cleaning

Are the rooms left vacant for a minimum period of time after a guest checks out?
Yes, for 12 hours.

Is there an option for no in-room housekeeping during a guest's stay?
No

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?
Yes

Does the cleaning crew wear appropriate personal protective equipment?
Yes

Do you sanitize the common areas?
Yes, multiple times per day

Are guests' luggage and belongings disinfected upon arrival?
Yes

Are luggage trolleys sanitized after each use?
Yes

Do you sanitize guests' keys/cards?
Yes

Do you provide thorough cleaning of the rooms?
Yes

Are all employees trained and monitored to follow a cleaning protocol?
Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?
Yes

Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?
Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?
Yes

Limitations

Are elevator rides limited?
There are no elevators

Is furniture in public areas arranged to allow more space for distancing?
Yes

Are guest rooms allowed to be accessed until check-in after they were cleaned?
No

Does the hotel operate at a limited capacity?
Yes, up to 60% of the rooms can be occupied

Does the hotel accept domestic bookings only?
No

Do you allow people who don't stay or work at the hotel to enter its premises?
No

Do you allow people who don't stay at the hotel to enter the rooms?
No

Have you altered check-in / check-out hours to allow more time between departures and arrivals?
No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?
Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?
Yes

Do you provide disinfecting wipes in each room?
No

Are there hand sanitizing stations throughout the hotel?
Yes

Is there a sanitizing sprayer for shoes outside each room?
No

Do you have any signage in lobbies to remind guests to maintain social distancing protocols?
Yes

Do you use physical distancing markers?
Yes

Do you use delivery robots to get stuff to guests' rooms?
No

Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?
Yes

If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?
Yes

Are rugs removed from guest rooms?
Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?
Yes

Are air purification and sanitization devices installed?
Yes, in public areas

Are linens, towels and laundry washed in accordance with the official guidelines?
Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?
Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?
No

Do you offer single-serve options instead of buffets for breakfast?
Yes

Do you offer contactless delivery for in-room dining?
Yes

Has there been a person appointed to supervise the correct implementation of the measures?
Yes

Do you check temperature for all onsite staff on a scheduled basis?
Yes

Do your staff practice social distancing guidelines?
Yes

Are there dedicated isolation zones on property?
Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?
Yes
Details: we have a detailed manual • Karisma Post-Covid19 protocols and procedures which omply with any guidelines issued by competent authorities

Is there a doctor available either on-site or on-call?
Yes

Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?
coffee points, gym limited capacity and some machines will not be used due to physical distancing

Has the hotel closed during the pandemic?
Yes
Reopening Date: 06/15/2020

Additional Information:
we are well prepared to receive guests and have extensive protocols in place to ensure the wellbeing and enjoyment of our guests.

Hotels in Tulum where Extra Health & Safety Measures Have Been Taken